Great!!! Showed up…read moreon time. Had everything they needed. Cleaned up after themselves. Super friendly. Did a fantastic job. They repaired a cracked flue, repaired cracks in the crown, cleaned the stainless liner, put on a brand new stainless rain cap, and inspected the chimney - all for $600. They even drive a jacked-up Cadillac hearse, which is awesome. I would highly recommend this outfit.

From the owner: Mike and Deegee's Chimney Sweeps Cleaning & Repair serves the Mid-Ohio Valley region with over 40…read moreyears of experienced service. We can help you rekindle the love you have with your fireplace, by removing accumulated soot, dust, and more, to ensure it is clean and working safely.

We waited a month on this business to come, because we had previously used them years ago and…read moreseemed nice. They gave a timeframe of 12-3pm. Unfortunately I personally had to run up the road but my mother was home awaiting their arrival. They reportedly arrived approx 1:30. I guess they assumed since no car was here no one was home? I called the business & was rudely cut off by an older man saying he already spoke with my husband. I reassured him my name is on the mortgage also and the money would've come from my bank account. I asked if the person could come back since we were still well within the time allotted and that my mother reported not even hearing anyone knock at the door (nor any of our dogs barking...). He refused. Probably for the best. If that's the type of customer service they give I don't trust that they'd do a thorough job.

Expert, experienced and professional. Totally recommend. Fast response to inspect and clean older…read morewood burning chimney. Next hired to order and install new gas burning logs set. Prompt, perfect installation. Completely pleased, log set is beautiful. Local family owned business since 1980s. Great experience.

I called for an estimate. I was told $135.00. Suprised, I questioned and was told that people get…read moreestimates and use it to bargain with other companies and Chimney Dr loses the work. Then the guy hung up. I called back to inquire and was accused of arguing and hung up again. Totally unprofessional. Guys an emotional mess.

I Can't say enough great things about this Company! I called several different companies to have my…read morefireplace's cleaned also my gas & dampers closed off and Electric Fireplaces put in. Some never showed up others were not wanting to put in my Fireplaces. Mike is FANTASTIC! He came to give me an estimate and said he could go ahead and clean the fireplaces that day if I wanted, he did an excellent job. He came back a couple weeks later with a broken foot mind you and put in my New Electric Fireplaces which look spectacular! Took very good care of my home put drapes down to protect everything. They are fair priced. Mike knows his stuff and is very good at what he does. I will not hesitate to call him in the future! Thank you again for a Beautiful Job!

Friendly and helpful. The only downside, you might have to wait a couple of weeks to get service.read more

Their tech came to my house to see why my gas logs weren't igniting. He lit the pilot but he said…read morethe gas valve that ignites the rest was stuck closed. He said they couldn't get that part but if I got it let him know and he would fix it. He left, shortly after I got a headache and went upstairs to lay down. When I woke up I could smell propane. I went downstairs and it was extremely hot, I ran into the fireplace room and it was on full blast. I opened the door with the wooden handle but had to use my shoe to open the inside doors and remembered there was a manual off switch. I called the company very upset and asked the guy who answered how to turn the propane off, he told me what to do. I said you would think that since it wouldn't work he would have turned off the propane, the man said yea you think. My husband called because we paid $130 for this guy to almost burn our house down. A lady he spoke to fed him some junk about most homeowners want the gas left on, COME ON IF IT DIDN'T WORK WHY LEAVE IT ON!

I had a difficult job to do that other chimney companies didn't want to touch. Jason didn't bat an…read moreeye and got it done fair and square. He was great to work with and had great communication throughout the process. Was able to get me scheduled in a timely manner and didn't try to upsell me on products and services I didn't need. Thanks!

Very responsive and helped answer several questions I had as a new homeowner! Will definitely be…read moreusing them again

Amazing people! Prompt, courteous, clean, and just the best!!! Tim is great to work with and I…read morewouldn't go to anyone else.

Initial communication was excellent. Tim was quick to respond, professional, we discussed a…read moresolution and he said he would get back to me in a few days with a quote, which was fine. It wasn't an urgent issue (wood stove cap). Approx 7-8 business days later I followed up and still haven't heard back- I was ghosted! Maybe he wasn't interested in the job, which is fine. I could have understood that if that was indeed the reason, but no response at all is unprofessional, in my opinion.

Boris responded quickly to my service inquiry. He and his assistant were efficient, professional,…read morecourteous, honest and knowledgeable. The price for cleaning and inspecting my gas fireplace insert was very reasonable (compared to estimates I had received from other service providers), and he did not try to "build the check" with additional services or parts the unit didn't need. I definitely recommend Delaware Chimney!

I have called this company to come out to look at my fireplace because the pilot light was not on…read more The gentleman came to my home for about 15 minutes. Told me I need a pilot all brand new that cost over $2000.00 -- he charged me $99 to come in!! as he had left, I I was telling my daughter what had happen, she read the directions and my pilot light is on.. horrible company not sure who they have brought out and I'm still waiting for my $99 that they did not send me or credit my account. I will not use them very unprofessional and the guy never took his shoes off or even put some footies!! if I do not hear from them, I would definitely be kind the Better Business Bureau..

Accurate finished up our chimney/fireplace repairs today. I won't lie, it wasn't cheap. But they…read morewere extremely thorough, neat, prompt, professional. I did not realize they were going to power wash our very large brick chimney on the outside where we had killed off the English ivy growing there, and there were thousands of roots left behind on our bricks. They are gone now, and it looks beautiful! Highly recommend Accurate Chimney

I bought a condo with a gas fireplace that hadn't been used in many years from the looks of it…read more They came and cleaned it out, refreshed the fiberglass embers and lit the pilot light for me. I feel much more comfortable using it now. They were very clean and cognizant of my white rug. They were also quick. In and out in about 20-25 minutes.

Service guys were very knowledgeable, thorough, and respectful. Five stars for the entire…read moreexperience, from our initial phone call through the actual service call. Customer service still resonates with this company.

Sootshaker has served my family for years. Several years ago, when they came out to my house, they…read morecharged my $195 to clean my fireplace. This time I was quoted $310.00. I agreed, even though I thought that was a sharp increase. The employee charged $345.00. I won't be doing business with them again. How discouraging. Honesty is a virtue in short supply. So sad!

If the rating could be zero stars; it would be. I hired Bob and Jerry to fix a leak in my roof…read more Jerry pulled some siding loose and told me that the roofers who built the house didn't install flashing. Halfway through the job, Jerry admitted that flashing had been installed, but he said it wasn't large enough. I trusted Bob to fix the leak because he said they guarantee to fix it. I paid 10X the value for the work they did, and they didn't fix the leak, so I called Bob to fix it. Although he was on the job with Jerry, he blamed Jerry and said he would have him contact me. Jerry didn't contact me unless an insult left on my voice mail was from Jerry. When I called the number back, the guy's response was "Jerry, there's no Jerry". I called Bob's office and left a message with Pamela's voice mail, but she didn't respond. I rented scaffold, and did the job myself. I found Jerry had ripped off my vinyl siding, tore the nail slots loose, and made it impossible to nail the siding back onto the studs. So he nailed the siding to the foam insulation board. I found eight rows of siding pulled away from the wall with a slight tug. I also found that Jerry apparently doesn't understand how to install step flashing. He installed the step flashing under all of the shingles instead of putting it on top of the upper part of the shingle to drain on top of the lower shingle. I had to install three new pieces of roof sheathing, two new pieces of wall sheathing, all new step flashing, eight rows of new vinyl siding, and three squares of new shingles. Hiring Bob's Fireplace is the worst ripoff I have ever experienced. I would not trust this outfit for the time of day. Stay away from this dishonest business!