This vet has a very strong idea of how he feels it is best to treat your animal. After allowing the…read morevet to examine my dogs, we talked about medicine refills needed. The vet was willing to fill the meds for pick-up at the clinic, but I declined due to availability and pricing elsewhere. I had the vendor I chose fax in the request with no response from the vet office. I called the vet and was told they never received a fax, so I had the prescription request sent again. With no response I called the vet office again and was told their fax machine was out of toner so they were not receiving faxes. I asked for a phone approval as my dog is on a time sensitive medication. The vendor I chose to fill the medicines attempted to call the vet office and authorization was not given. I called the vet office and asked what was going on and was told the heart worm preventive medicine was not one the vet office uses so they would not authorize the request. For the record the medicine I chose was the generic for heart guard. In regards to the time sensitive medicine, I was told my dog needed a blood test for this medicine. Keep in mind when I scheduled the appointment, I told the office I needed this medicine filled, we talked about it during the visit, blood was taken, and meds were offered onsite for much higher. Three days after I visited the vet and spent $435 on three dogs, I received a certified letter in the mail indicating they would no longer provide care for my dogs. I inquired why and was told because one of my dogs growled and showed his teeth when the unsuaul practice for examining dogs took place required that dog to be muzzled. For minds wondering, this dog is an 11 year old border collie lab mix that has never been agressive before this experience. In all honesty I could have swallowed "we don't want to treat this dog going forward", but to not fill reputable medicines after paying for exams and having testing done is unethical. I also received the medical records for the dogs, and the records clearly indicate they received the medication faxes the day they were sent. This vet should have retired years ago, has horrible bedside manner, and will only work with you on medications if you have his clinic fill the medications. Steer clear of this vet and treat your fur children elsewhere!

*WORTH THE READ* My parent's dog might have a bacterial…read moreinfection and I have been looking all day to try to figure out what I could do. Because of COVID, it has been very difficult to find a place to take him today. Which is understandable. Every vet I have called so far today has no openings, but has given me tips that have actually helped while I have tried my hardest to find a place to go. Until I called THIS place. They were quick to pick up the phone. After explaining our situation, the first question the woman asks is, "are you a prior client to this clinic?" I had never been asked that before so I was a little flustered, and because it is my parent's dog, I was honest and tell her I didn't know. I assumed she would have asked for my information to check to see if I was in their system or not, but all she said was, "Because you aren't a prior client we cannot see you at this time." Again, I was flustered, but I couldn't think of anything else to say but, "thank you for your time." And then she hung up the phone without saying another word! I know I could have been more blunt and asked for her to look for my information, but if that is how they treat people, I don't like imagining how they treat pets. Overall sad experience.

Dr. Jina and Cassie are amazing! Chiro and acupuncture saved our doxie Lug Nut. Without them our 4…read moreyear old doxie would not be able to walk! I am so so appreciative of Dr. Jina and her team!! I would recommend to anyone!!

I wasn't going to review, until I got a letter from them terminating our "client relationship"…read more Worth the read if you have chinchillas. I've brought my other chinchillas here a few years ago, and have had chinchillas for over a decade. I recently brought my third chin in because her food was dust like and she had some drool under her chin with watery eyes - so I thought her teeth might be too long or something else such as malo or stomach issues. They were able to take her as a drop off on short notice which was nice because my work schedule is tough to work around. I dropped her off at 11:15am and picked her up around 5:30pm on 1/11/24. They called around 2pm stating her teeth were fine, but possibly a stomach issue so they recommended a fecal, and we did that, later I got a call her gut ph was off and she will be ready with medicine soon. When I picked her up, they mentioned they were feeding her fresh lettuce and she was eating fine and kept referring to her as "him". I questioned why she was eating fresh veggies as in the past this same doctor recommended against it - they told me to trust Dr. Jina. I stated I would like to talk to her (as I was talking to a vet tech and receptionist), because I have questions and told them I don't plan to feed her fresh veggies going forward and that she's never had this type of food before. Instead of having the doctor come talk with me, like they said they would, they brought me a "brochure" as they called it (it's literally a typed word doc) on why chinchillas need fresh veggies - not even a professional brochure. They told me to trust her, and at that point I referenced the bad reviews about exotics passing away after going here and that it's hard to trust a doctor who wouldn't come out and talk to me & who previously recommended against this type of food and that I'm losing trust in her from this visit. I also mentioned that I was unhappy they fed my pet something without asking when I brought her with hay and sticks for her short stay. The receptionist and the vet tech then just stared at me for a couple minutes, waiting for me to leave - I had to REMIND THEM to bring me my pet, so I could leave. I used to recommend this place, but would not anymore, especially for exotics. it's pretty bad when you question the recommendations & bring up reviews that they then terminate the client relationship. Lastly - they didn't even pay attention when writing up her discharge paperwork, why on earth would she eat a Carnivore diet & what is Carnivore Care? Should be critical care. She also was eating, so idk why they kept referring to her as not eating / must syringe feed her.

Not recommended. They were great 10 years ago, but with retirement of one vet the replacement isn't…read moregood. Dr Reid is compassionate, but the other vet is not.

used to be great but with staffing challenges its great unless you have a dog that needs ongoing…read morecare- always referred to bluepearl/emergency vet for care. moved to a different vet.

I have been taking my dog Max there for years.. First when I lived in Princeton, I went to the…read moreBarrington Oaks there. Then when I moved back to the cities 5 years ago, I started taking him to the Barrington Oaks/Elk River Clinic. (It's worth the drive!). Dr. Sara has been amazing! She is patient, kind, caring and loving with Max. She has always been honest with me about his current needs and what his future needs may be. (He's had/has quite a few medical issues). She really listens to my concerns, answers all my questions so I understand everything and makes me feel at ease! Max loves her and trusts her.. Max will be turning 15 years old in January, but people think he's so much younger! Max and I appreciate her and everything she's done for us in the past years. Actually, I have to make an appointment right now for a check-up. See you soon Dr. Sara! Thank you Barrington Oaks!! Pam & 'Max' Miner

after years of their overpriced treatment for a medically fragile 21 (at time of death) cat, they…read moresent a palm plant as a "condolence". there was no card with the name of the plant, so i called barrington oaks to find out what kind of palm it was. certain palms are literally DEADLY to cats . . . and i just wanted to be sure, yanno? i was told they had no idea what type of plant it was, that they left that up to the plant company's discretion. i asked how they could leave such a potentially deadly decision up to a third party distributor? their response was if i was "so concerned to just bin the plant" so, due to my direct concern, their sensitive customer service (HA!) person decided (again, after YEARS of treatment at costs literally three times or more than the current treatment another medically fragile cat is receiving at another vet) that my concern was enough to warrant a "do not see" tag. well - jokes on them. we only used them for their extremely close proximity to the house in case of emergencies, and a "do not see" affects them only, as the other 9 animals in the household have, and are being seen (for five years now) at a vet that is way better, and much more affordable. prior to arriving in this town, i had seen another cat and dog vet for 22 years, and an actual CVA bird vet for 12 - so i know it wasn't ME. bottom line . . . barrington oaks is three, sometimes four, times as expensive, are not really that great of a vet hospital, they have a lady that "sees" birds there that charges CVA prices, but is not, in fact, a CVA (CERTIFIED AVAIN VET) and are so extremely sensitive with client concerns that if you so much as question anything of, for, or by them . . . they just can't handle that. if you have money to throw away while being expected to kiss their ass without any questions what so ever- have at it. but you have been warned.

Always a great experience and no haggle pricing. Doctors are polite and the staff is very upfront…read moreabout everything. We've been bringing our Belgian malinois here for a couple years now and he's always been treated great.

Hot mess. My dog had an urgent care situation where a third…read moreof his tail had lost nerve function and despite all attempts from umbrellas to casting, he would smash his poor tail open constantly and the wound kept getting worse. The Ed doc recommended docking as we were at last resort. We called pet nation and got a snooty we don't dock tails, as if it was for cosmetic reasons. Well, what else you got for the third dead tail? Animal negligence vet

Everyone seemed ok, not out of the way nice but nice. The Dr seemed to be in a rush the time I was…read morethere but maybe had a lot going on. I only have 2 issues with the location 1. Its pretty expensive compared to others I have taken my cat too. (and I was told this but they are close) 2. when they called to make an appointment, they called my Cat HIM its a SHE that was not only heart breaking because its my cat, but I would assume treatments and test are not the same for Female cats as males. I only take her in for shots, so after I correct the sex I will prob keep going because its close and they havent been horrible.

6/4/21 I have been a…read morecustomer at St. Micheal vet for well over 6 years. Never really an issue with them, so I continue to see them and pay thousands for their service. Today I stopped by to pick up meds. I am told no one can come inside. Yet, staff is outside with their faces right next to customers open windows with no mask. Inside staff is either not wearing mask or wearing it covering half their face. (I don't much care if you wear a mask or not.) I asked why they are not letting people in and she says, we are behind on whats going on. So, I ask to speak to a vet to learn why no one can come in at this point. She informs me there is no vet on staff. I asked to speak to a manager to express that many people would like to come in with their pets and other vets are relaxing their covid rules. The lady again says there in no manager on staff. At this point they leave me to believe there is no licensed veterinary on staff and they're not allowing owners in because of this fact. Techs are doing the vets job and charging full fee to see a vet vs a tech.