Almost two years ago, I had hired this company to clean a 1200sq ft condo for move in since I was…read more7months pregnant at the time and couldn't do so myself. Nesa was quick to respond to my inquired until I provided the deposit. Once the deposit was made, I would drive to the house and wait only to find out that no one was coming. The first time, I was told that due to unforeseen circumstances that the workers would be there in a few hours (already 2hours late) or we can reschedule to another day. Given the fact that things happen, I decided to reschedule. A couple of days later, I drove back to the house to let the workers in and it wasn't until two hours later that I'm told they are running behind. Due to poor communication and management I cancelled my request. Nesa messaged me and said that she refunded me the money and that I would receive the refund in 5-7days. I didn't get it until 2months later after I called my credit card company and disputed the transaction. I feel like a company should contact you with any issues and not the other way around. Poor management

I booked move in services on a Saturday and she was available. Outstanding job and attention to…read moredetail. Thorough and did not rush. Recommend

Angie and Yris did a deep cleaning that was more than exceptional. They were fast, organized my…read morethings, cleaned the fridge and oven, folded and put away laundry, and kept with my color codes. I only planned for a one time deep cleaning but I will def keeping scheduling at least monthly. Completely worth the value !

I would give zero stars if I could. The original invoice--already much higher than local…read morecompetitors--turned out to be misleading. We agreed on roughly 6 hours of work for a normal 3/2.5 home with typical daily use (dusty, but nothing extreme). Instead, they dragged the job out to a painfully slow 10 hours, then had the audacity to tack on over $100 beyond the quoted price. To make matters worse, the coordinator insulted the homeowner by describing the property as "neglected" and "unlivable"--a wildly untrue and unprofessional remark. To be clear, the cleaner herself worked hard and did her best, but the overall experience was uncomfortable, overpriced, and felt duplicitous. I strongly recommend avoiding this business.

This company DOES NOT care about their employees. I was a site supervisor at private eye…read moreprotection, I worked at this company for a year. Within that year I did everything the company asked of me including personally covering last minute shifts, picking up shifts when the company needed me to and waking up at six in the morning on my off days to train new employees. I never called out and always showed up. The thanks I got was a write up anytime I made a mistake, my hours being cut and a ridiculous requirement of buying a laptop for a $17 an hour job. Because this company is fairly new and is actively trying to build clientele, they will throw their employees under the bus at the sight of any inconvenience. This company DOES NOT care about their employees. If you make a mistake they will quietly take you off the schedule and then ignore you when you try to reach out, I've seen it happen to many people. The worst part is they will bleed you out by slowly taking away your shifts one by one until you cant pay your bills anymore and you're forced to leave. Really terrible stuff they do to their employees. The main manager stephen, is an awkward stab you in the back type of guy who will smile in your face and then talk badly about you in private chats. I cannot tell you how many lies were told to me working here the list would be too long. If you're looking for a job save your time and avoid this place. If you are a business seek any other company possible, these people stand on no values and only want you to sign a contract. Please do not support these people, they don't deserve any more business.

Bad company. Employees are treated really bad and the senior staff can be nasty. Would not…read morerecommend hiring this company unless you want a cheap service.

I requested last minute service, and they fulfilled all my request, the staffs shows a great deal…read moreof professionalism. The guys were hard working.

Plant-Based Maids were courteous and professional during our communications, and I was excited to…read moreuse their service. They cancelled on me less than 24 hours before our appointment with little explanation. I have had to scramble to find a new service provider on a tight deadline, adding to the stress of my move :(

I am very thankful for Plant-Based Maids. Working full time and being a mom can be very busy at…read moretimes.Thanks again to Plant Based Maids housekeepers you ladies are awesome.

I booked (and paid upfront) a $450 deep clean for my 2 bed / 2.5 bath town home. While Sharece and…read moreMike were initially friendly and flexible - even rescheduling due to a plumbing issue - the service I received was extremely disappointing. After spending three hours on what was supposed to be a deep clean, I later walked through the house and found multiple areas untouched: both upstairs bathrooms were dirty (with the exception of the tubs), the railing wasn't dusted, the walk in closet hadn't been vacuumed, all the floors downstairs were sticky, the ceiling fan wasn't dusted, the baseboards downstairs weren't clean. The kitchen counters were wiped but everything was left scattered and unorganized, and a decorative tree was left toppled over. I documented everything with photos and videos and sent them to Sharece. They returned that evening to address the issues, but with noticeable attitudes and excuses, even stating that detailed cleaning (like cracks and crevices) required booking a post-construction clean - something never mentioned beforehand. To make matters worse, once they were done, Mike asked if I planned to leave a low review. When I said yes, he told me if it's not five stars he prefers I don't leave one and continued to pressure me for several minutes until I politely asked them to leave. While I appreciate they came back to finish the job, the overall experience - poor quality of work, lack of professionalism and pressure not to leave an honest review was unacceptable. I would not use their services again and would not recommend them.

They are the best company i hired to clean my office and home. I recommend this company to several…read moreof my clients that had to move out and had no time to clean their house or Apt.. These ladies will go above and beyond "trust me" I don't think there's a job that these ladies can't handle. A ONE IN CLEANING!!!

My experience with CEO Maids, after using them for over 6 months is still mixed, but is on firmer…read morefooting now. The first team that I was assigned did an excellent and meticulous job cleaning. The second cleaning team is good and getting better. Since I live on the Southside, I was happy to find a cleaning service willing to brave the traffic to get to me. CEO Maids was great about not making an issue about my location. A month ago, there was a problem with their scheduling system and my cleaning crew didn't show up at all. We cleared up that problem recently. Also, cleaning crews would routinely show up late. Their website is generally easy to use--except you don't have the capacity to change the date of an upcoming cleaning appointment there. You have to call in to do that, and their phone number is a bit hard to find on the website.

Booking was really easy, they were available on short notice and did a great job on a deep clean…read morefor move-out at my house. The cleaners were very quick and thorough with the cleaning, and also very friendly and communicative about scheduling. They even shared some tips on how to fix certain things around the house. A++

Excellent cleaning services! very through and also owner has wonderful customer service!read more

she did a great job cleaning my house she was on time and did everything I needed to get done I…read morehighly recommend her