I came to Quest today to get blood drawn for an allergy test. Usually, it's check-in and wait for…read more30 minutes before being seen at OTHER places, but not here! I checked in with a text message and they also have a kiosk inside where you can check-in if you don't have the text message. Phlebotomy Technician Emma came out to greet me within 1-2 minutes of my arrival. She was kind, courteous, and most-importantly- knowledgeable. She had me enter the examination room and have a seat, ran my information and confirmed it all with me, then she asked "are you ready?" I responded, "I don't know. I'm not really sure what we're doing. This will be my first time doing this kind of thing." She explained everything to me and let me know she was going to draw blood. Immediately, I let Emma know that each time I've ever had blood drawn, I have always passed out. Instead of dismissing this, she asked if I would prefer a lying down position during the procedure. I told her, "yes, because I don't want you to have to catch me". We both chuckled, then she explained that they don't catch people here. She showed me to a reclining chair and had me lay down with an ice pack behind my neck. She said the ice pack helps. She also continued conversing with me as we went about the procedure and we talked about how my first time having blood drawn I ended up face-first in a trash can because no one knew it was going to happen and how most of the people that pass out due to blood draws in this office are male. I thought that was really interesting! She also noted that most of the time, the ones that DON'T say anything until afterwards are men who are tattooed up! We both surmised that it must be because they're embarrassed to say anything - especially since this office is mostly comprised of women. Nevertheless, she had me transition slowly to standing up. She checked in with me, watched my color, and made sure I was feeling before sending me on my way. PT Emma was top-notch in my opinion! My visit here was the first time a medical professional took me at my word and even believed me- taking steps to help me not have to pass out! If I could give this office 10 stars, I would! 10/10 service!

I cannot say enough good things. I have a serious fear of blood draws and have been avoiding doing…read moreone for years. I made an appointment and the moment I checked in, they took me back. Emma and Antoine were the ones who took care of me and they did a fabulous job. It was the most painless draw I have ever had and they were seriously so kind. I told them how anxious I was and they made me feel so comfortable and that I was not crazy. So thankful for a good experience and won't be going anywhere else now.

Very quick service. Customer service was really nice. Didn't like all the questions the kiosk had…read moreme complete.

I don't understand all of the hate for this location. I showed up as a walk in at 8 am and was done…read morewith my labs by 8:30. Whitney, who drew my labs, was friendly, professional, and skilled. The waiting area is as terrible as people say , hence the four star review

Office was beautiful and was very polite , the P.A.c I saw today was excellent, the MA-c was also…read moreextremely helpful, kind, and knowledgeable. I have previously see Dt. Scurlock. All good except Genevieve. Rude, attitude for lab draw. I don't care if your having a bad day don't pass it on to me

I get HORRIBLE doctor anxiety everywhere but here. I switched insurances and didn't think they…read moreaccepted so searched around and all of the staff I talked to was rude and not welcoming. Here however I've been going since I moved to Atlanta in 2019 and LOVE them. The front desk is always super nice and understanding and makes you feel welcomed. I've met with three different doctors and they all made me feel more than comfortable. The location is prime and the facilities are clean enough to eat off of. The parking isn't confusing and is FREE. I love them here and look forward to keeping them as my primary care physicians as long as I live in Atlanta.

I had an appointment this morning for 9:30am for routine bloodwork. When I checked in on the…read morekiosk, there was an earlier appointment available at 9:15am, so I took that one. My appointment started a 9:15am and the technician was very friendly and she got my vein on the first try (that doesn't happen often). She is the only employee at this location so my advice is to make an appointment. There were several folks waiting for walk-in appointments. My advice would be to make an appointment so you're in and out without a long wait.

So far I'm not impressed. I got here at 11:30, their lunch time, and sat down to wait because the…read moresign says they go to lunch from 11:30 to 12:00. The self check in computer says they are closed for lunch but I can sign in and set up an appointment. 11:45 the first of three lady's came out saying don't sign it that will put you in a que and we are just now going to lunch. There weren't any patients leaving and I ended up getting put behind 3 people because they walked up and signed in. Even though the lady knew I was there first and the others said they didn't have appointments she took them first after taking longer at lunch. They weren't professional.

Getting blood drawn is never pleasant, but Ebony at this location was super-informative and…read morehelpful. Because I have some medical conditions that require frequent blood draws, I'm pretty savvy when it comes to the phlebotomist skills. She really knew what she was doing and also took the trouble to explain some things for me (this was a new blood test for me). Great job.