Doctor Meadows is a wonderful doctor Hands down. she was able to get me in for an appointment for…read morea DOT Physical at a short notice. thank you so much!!!!!!!!

Angela Meadows is hands down the very best healthcare provider I have ever seen. She is extremely…read morethorough and genuinely cares about you as a person. She believed me when no one else would and got down to the root of my issues. She knows her stuff and will invest in you if you do as she recommends. Nothing but praise for Angela. I am so thankful to have found her.

If a patient is 30-60 minutes late for their appointment, it is likely that they would have to…read morereschedule or wait until there is an opening in the doctor's schedule. It is important for both patients and doctors to respect each other's time and try to be punctual for appointments. Here, the doctor is routinely late, 30-60 minutes after your appointment time. I had to leave for another appointment, which I told the nurse as we walked back to the room, after waiting 35 minutes after my scheduled time, Dr. Chrstopher Paulson has charged me a $25 no show fee, I was there, YOU WERE NOT! You should pay me. Our family will NOT be going there again.

Possibly the worst service I have ever had. Wait times of 1 1/2 hrs are not uncommon. Front desk…read moreand clerical in general incredibly inefficient and rude. Just got a very rude lady from their office claiming I owe them $25 for a "no show" appointment. I never had an appointment they claim. Do yourself a big favor and find a different clinic. Look at the other reviews people have left if you don't believe mine is accurate.

On 5/17/26, my friend was brought into the ER for an attempted suicide and was immediately placed…read morein the elopement/high-risk ward. What followed was one of the most disorganized and unprofessional hospital experiences I have ever witnessed. For someone considered "high risk," he was never properly dressed out. He remained in his own clothing the entire time, including jeans, a belt, sneakers with shoelaces, and a regular shirt. That alone seemed completely inconsistent with the level of risk they claimed he posed. His first nurse was cold, dismissive, and rude from the beginning. My friend admittedly was not in the best mood, but the attitude and lack of compassion from a medical professional was unnecessary and inappropriate. Poison Control had ordered blood testing every two hours initially, then every three hours. After the first test, we were told his levels were trending down, which was supposedly good news. Yet a few hours later, a man entered the room without introducing himself and abruptly informed my friend he was "not leaving," his levels were "high," and he was at risk of ICU admission. No explanation. No bedside manner. No consistency with what we had previously been told. Despite supposedly being "high risk" and possibly ICU-bound, his monitors sat disconnected from around 7 PM until discharge. Vitals were not being consistently checked. He was barely physically assessed and instead was simply watched on a camera monitor. I know this because I was allowed to stay with him the entire time. Then came the night shift nurse, Ariel. She was rude, condescending, visibly irritated to be there, and openly dismissive toward both of us. She threatened delays in treatment and care and repeatedly responded to basic patient questions with "I don't know" or "that's not my job." At one point, when I politely asked if a doctor would still see him that late at night and whether they were done drawing blood, she snapped at me and accused me of "flipping out" on her, despite the fact I never raised my voice and intentionally remained calm because of her previous attitude. Around this same time, the elderly man in the room next door repeatedly yelled that he was wet and soiled, and the night staff never checked on him while we were awake. It was heartbreaking and honestly disturbing. At approximately 3 AM, Ariel casually informed us my friend had apparently been medically cleared since 11 PM. Neither of us had been told this for four hours. We then continued waiting. And waiting. By 5 AM, still no doctor. 6 AM, still no doctor. Shift change came and went. The morning nurse was the first staff member who treated us like actual human beings. When we explained that we had still never seen a physician and described the issues overnight, she did not seem remotely surprised. 8 AM: nothing. 9 AM: nothing. He was finally offered breakfast despite having received almost nothing prior. We were eventually told we were "lucky" he was not seen by another psych doctor because apparently that doctor "only sees patients he has already decided to admit." That statement alone was alarming. Finally, around 10:00 to 10:30 AM, a psychiatric doctor arrived. He was professional, kind, respectful, and actually demonstrated bedside manner. He informed my friend he would be discharged and said it would not take long. We still remained there another 2 to 3 hours before discharge actually happened. The room itself was filthy the entire stay. There were random caps and trash on the floor that did not belong to anything used for my friend's care, along with crushed crackers and debris. No blankets. No pillows. Yet somehow he was still allowed to wear all of his own clothing and belongings in a supposedly high-risk psychiatric setting. I understand emergency rooms are busy and healthcare workers are under pressure. But there is a difference between being overwhelmed and providing negligent, dismissive, and disorganized care. Neither I nor my friend would willingly choose HCA Florida Fort Walton-Destin Hospital again after this experience. Another major issue throughout this experience was the complete lack of communication with his emergency contact, his mother, who lives out of state. She repeatedly attempted to get updates regarding his condition and care and was either told staff "didn't know" anything or had calls abruptly ended. For a patient in a mental health crisis, the absence of basic communication and compassion toward immediate family was unacceptable and only added more stress to an already serious situation.

I was met by helpful people who cared. It was 0600 and I was in pain! The care began with triage…read more I was, then led to an area to be evaluated. The area was very clean with a tv to watch. The Nurses were very knowledgeable and thoughtful! I cut my right thumb at the mid-joint area and was afraid I may had done damage. It was a freak accident at a beauty salon. The was a metal plate at the end of each arm and I grabbed it; boom big cut! Tetanus shot was given, and RX. ARNP Joan was professional and reassured me I would be fine! So, I left feeling much better. I'm really glad they were there!

If I could, I would give this office a no star rating. The only positive part about my experience…read morewas speaking with the kind receptionist and my amazing nurse. The doctor herself was judge mental, rude, and not helpful what so ever. I have never been so disappointed in a new doctors visit before. Not only was she over an HOUR late (did not apologize for running late), she said she would prescribe me antibiotics for my painful ear infection, and she failed to call those into the pharmacy before her practice closed on December 29th (when my appointment was). Because she failed to callI I won't get my antibiotics called into the pharmacy until Dr. Susan Guentzel returns to her office on January 3rd (I STILL AM IN PAIN FROM EAR INFECTION). If you have the option of going to another doctor, MAKE SURE TO DO SO...Dr. Susan Guentzel isn't even worth a 1 star rating.

I went there about getting help seeing a doctor and the nurse practitioner talked down to me in…read morefront of my family as if I was dumb. She acted put off helping me and I left crying. I went to another doctor to find out what was really happening and I have crohns disesse. Would you want to be talked down to, treated like crap, being talked to like you're dumb? This place is purely disgusting and the people there act incredulous. I will definitely let anyone know not to get care here. It was also the end of the day and they acted like they were in a hurry and that since I was the last patient that they should just treat me like crap anyway.

Ridiculously slow. Only 1 other person in the waiting room and it still took an hour. Very…read morefrustrating

I have no complaints whatsoever about Dr Erica Saintilus,however, the staff there is incredibly…read moreincompetent. My surgeon faxed over a form for their office to sign about two months prior to my surgery. They've tried numerous times to get the doctor to sign it and fax and or email it back to my surgeon. I personally have called four times to get it done, each time I called, they said they would take care of it. Never got done. Now my surgery is tomorrow. I still don't have the form to give my surgeon to go ahead for my surgery. Unbelievable!

Everyone at the office is nice and professional and the rooms are clean. However, the wait time…read morefor an appointment is at least an hour, sometimes more. In fact, I made my last appointment for the first one of the day, but I still waited at least 1 1/2 hours! She seems thorough, but her office also bills me for my co-pay each time I call to get a script renewed. Moreover for my yearly medicare exam, she ordered blood work, but only to check for Vitamin D deficiency!? Having said all this, if the wait time was reasonable, I would stay, but I am now searching for someone new,

You will not find a better doctor anywhere. He will however not baby your ego, he will tell it like…read morehe see it. I appreciate that he is open and know his stuff.

My experience with Dr. Micheal J. Given was frustrating and unnecessarily stressful. I was…read morerepeatedly told my condition was serious and required urgent action, yet when I asked for clarification, a written list of lab orders, or for results to be uploaded to my chart so I could review them myself, I was told the office was too busy. He sent me for blood tests I had already completed, and when I called to ask whether that was a mistake or medically necessary, I was told, "If you don't want to take them again, don't." The issue was not willingness. It was whether the repeat testing was actually needed. A follow up telehealth appointment lasted about 22 minutes and did not meaningfully review my results (the whole reason for the appointment). I later had to confirm on my own that a significant test was normal. When I asked about an abnormal gene result, I was told to "look it up on the world wide web." After researching it myself, I learned that the severity is typically determined by testing a level associated with the gene. I repeatedly asked about that testing the level and received NO response. (When I later saw a new pulmonologist, that was the FIRST step recommended.) During the same telehealth visit, he asked whether I was on oxygen. As a pulmonologist managing my care, that information should already have been known. When I asked whether I should be on oxygen, the response suggested that the question itself was unreasonable rather than offering any medical explanation. He also suggested that I consider quitting my job (I travel for work) because of this situation, despite the fact that I rely on my employment for health insurance. Recommending that I leave my job before there was a clear diagnosis or full understanding of my condition was not practical guidance and felt disproportionate to the information available at the time. ALSO, duplicate claims were processed through my insurance for the same services, which added additional stress. After transferring care to a new pulmonologist, I have learned that my condition is far less severe than it was initially presented by Dr. Given. The difference in communication, professionalism, and overall approach has been night and day with my new pulmonologist. Based on my experience, I would not return.