On a Saturday I got in and diagnosed in an hour. Everybody…read morewas awesome . From the front to the back

Non deserving of a star. I have had so many horrible experiences with them, and I still manage to…read morecome back. Just paid them a visit august 1st. for my son's face. We assume impetigo. This visit was when we found out they no longer take my hmo insurance through Florida blue. Great. $150, but it's an emergency so I obliged. Very aggravating though :) We see the doctor, she's great. I say it's impetigo. She agrees, but didn't do any more thorough inspections of her own, so I assume that's definitely what he has. She prescribed him a topical ointment. We have been applying as needed every single day since, and it hasn't gotten better. It's not horribly worse, but not better. I call back August 7 (today) asking if there's any way we could be prescribed antibiotics because HE STARTS SCHOOL IN 4 DAYS. the nurse says "if you hold I will speak with a doctor and see what he says." *5 seconds later* "sorry ma'am you're going to have to come in for another check up" ma'am, it's only been 5 seconds, there's no way you talked to a doctor... she gets defensive saying she doesn't know where this conversation is going and that she doesn't have the energy to argue. I hang up. No resolution. Only money to be spent. Idk. Maybe this is just the American health system, and they don't do pro-bono or help those who really can't afford healthcare without insurance. I'm a single mother on one income and have spent $450 in the last week, including this last visit, on top of school supplies and clothes shopping for my son. Didn't think asking for an oral antibiotic required another $150 appointment just to be like "yes you're right, here's a prescription for amoxicillin" please do better. Not everyone can pull money out of their ass, especially when you stop taking their insurance a day before they show up for a walk in appointment.

I found this clinic on google with 5 stars, and every review said nothing but great things (unheard…read moreof for a walk-in clinic). I conveniently made my appointment online and there were several availabilities for same-day (also unheard of around here). In the past, I've suffered pretty bad from allergies but this season has been the worst! It is almost impossible to get an immediate appointment at Elgin AFB, so this place was a lifesaver. Aliason Heather Overton listened to me, took my past experiences with allergies into consideration and came up with a great solution for my problems. Overall, I had a wonderful experience and felt heard. This facility is clean, well-kept, woman owned and operated, annnnnd they also take Tri-Care! I'd recommend this place to anyone and everyone.

I was in and out with no wait time! Which is really important when you're sick. Receptionist and…read moreHeather Overton were both amazing. They were friendly and showed they cared. I would definitely recommend this clinic to anyone and everyone!

This place was amazing, everyone was so kind and helpful. I got an MRI done and the woman doing the…read moretests was so nice and answered all of my questions. They said they would send the results to my doctor the same day. Thank you IDI, you made the process very easy and if I need any further imaging in the future, this is where I will come. I recommend this establishment to anyone who needs their services.

I have vertigo and I explain to the female doctor what was going on and she listen and walk me…read morethrough the steps care about her patient andd the nurse that cleaned my ear was so very nice to it was a follow up from the emergency room and the doctor did more for me then them er I be damn sure I come back to her very professional both her and the nurse

Professionalism, Friendly, Medical Office Etiquette and Timely visits. I'm from the Philadelphia,…read morePA suburbs where the medical industry and its staff are top notch. Residents expect and usually get the best there. I learned to not expect that in Okaloosa County, FL. But Gulf Coast Immediate Care ALWAYS services nearly as close to the best care that I've received in the great Northeast. I had to visit 4 times over 2.5 yrs. They no longer have weekend hours, however. So if you like this place, plan well for weekday walk-ins before 4PM now. I also recommend HCA Florida Fort Walton-Destin Hospital Emergency over Ascension Sacred Heart Hospital Emerald Coast for reasons of accuracy and attention to detail. Although both had friendly staff.

Great experience! We showed up very close to closing and they were so kind and got us checked-in…read moreand seen quickly. The front office girls were amazing and so was the nurse and provider! Ear aches are no fun on vacation for a 4 year old. My daughter even got a sweet bear at the end.

waste of time and money!…read more I went in suspecting infection. it was a Saturday where they had 2 doctors, 3 support staff, and minimal patients (as in less than 3 when I arrived. I waited for two hours. Then the doc refused to do more than a urine culture and prescribed antibiotics that are a sister to penicillin which I'm allergic to. doc said if my reaction to penicillin wasn't bad, I should be able to take them. I explained I don't know what my reaction is like as the allergy was discovered in infancy. She disregarded that and prescribed it anyway. Immediately after the appt, I called asking for a safe antibiotic and to speak w a supervising doctor or office manager. I was told one of those would be calling me back. the offending doctor called me back and prescribed another antibiotic. I got off the phone and checked to make sure it was safe to take with my existing conditions. it's not. never heard from anyone in the office.

I've been a patient for years and my Dr. recently left, no big deal, it happens. My well check is…read moreannually around July, and had labs done then as well (7 mos ago). The issue I have is that they refuse to authorize my pharmacy to a refill of a prescription for a low dose statin that their Dr. prescribed (for a one year term refilled every 90 days) without seeing me and getting new labs - In other words, they want me to pay for an appointment and new labs that my insurance will only cover once per year....because their employee left. But they have the labs, which is what providers use to determine whether the prescription is warranted. Statins are literally the most prescribed medication in the US and they have all the evidence to validate a simple refill but are trying to force me to pay a significant out of pocket expense to get it.

Extremely frustrating office to deal with. Exam tables are ripped. Didn't have vaccines for months…read moreover 4 months. Reno and staff are nice and seem caring but it's a poorly run office and we won't be back

The bad reviews here are from years ago. This place has been nothing short of amazing for us…read more They're great to me and the baby. They're so kind and understanding. The lady, Regina I think, at the front desk made us a list of insurances to try out and gave all the numbers and everything and I can tell she made the list herself. Just an amazing place!

This office goes above and beyond every time with care for my boys. The doctor knows my name and…read morehistory and checks up on life. She calls after hours and you can always get same day appointments. We moved to WA state and don't get half the level of care that this office provided. They set the bar high and we miss this team so much.