If a patient is 30-60 minutes late for their appointment, it is likely that they would have to…read morereschedule or wait until there is an opening in the doctor's schedule. It is important for both patients and doctors to respect each other's time and try to be punctual for appointments. Here, the doctor is routinely late, 30-60 minutes after your appointment time. I had to leave for another appointment, which I told the nurse as we walked back to the room, after waiting 35 minutes after my scheduled time, Dr. Chrstopher Paulson has charged me a $25 no show fee, I was there, YOU WERE NOT! You should pay me. Our family will NOT be going there again.

Possibly the worst service I have ever had. Wait times of 1 1/2 hrs are not uncommon. Front desk…read moreand clerical in general incredibly inefficient and rude. Just got a very rude lady from their office claiming I owe them $25 for a "no show" appointment. I never had an appointment they claim. Do yourself a big favor and find a different clinic. Look at the other reviews people have left if you don't believe mine is accurate.

Everyone at the office is nice and professional and the rooms are clean. However, the wait time…read morefor an appointment is at least an hour, sometimes more. In fact, I made my last appointment for the first one of the day, but I still waited at least 1 1/2 hours! She seems thorough, but her office also bills me for my co-pay each time I call to get a script renewed. Moreover for my yearly medicare exam, she ordered blood work, but only to check for Vitamin D deficiency!? Having said all this, if the wait time was reasonable, I would stay, but I am now searching for someone new,

I have no complaints whatsoever about Dr Erica Saintilus,however, the staff there is incredibly…read moreincompetent. My surgeon faxed over a form for their office to sign about two months prior to my surgery. They've tried numerous times to get the doctor to sign it and fax and or email it back to my surgeon. I personally have called four times to get it done, each time I called, they said they would take care of it. Never got done. Now my surgery is tomorrow. I still don't have the form to give my surgeon to go ahead for my surgery. Unbelievable!

Doctor Meadows is a wonderful doctor Hands down. she was able to get me in for an appointment for…read morea DOT Physical at a short notice. thank you so much!!!!!!!!

Angela Meadows is hands down the very best healthcare provider I have ever seen. She is extremely…read morethorough and genuinely cares about you as a person. She believed me when no one else would and got down to the root of my issues. She knows her stuff and will invest in you if you do as she recommends. Nothing but praise for Angela. I am so thankful to have found her.

I went to see Dr. Chomer after meeting him as an inpatient at Fort Walton Beach Medical Center. I…read moreneeded follow up care after discharge. I had no complaints about him and his staff until I tried to cancel an appointent well before a 24 hour window. I had to unexpectedly leave town on a weekend. I thought I would either get an answering machine or a live service that would relay a message to the practice. Instead the phone just rang and rang and left me with no means to leave a message. I did this for most of Saturday morning. I finally gave up and left town due to an emergency. When I returned home I found a message on my answering machine left later on that Saturday, from one of the staff stating that I had an appointment on Monday and if I needed to call and cancel it, to call this number. It was a number completely different then the one I had on file. Of course I was not there on Monday and they started billing me $25 for a missed appointment. I refused to pay the bill and have just learned they have turned it over to a collection againcy. Dr. Chomer needs to get a reliable service to take his messages or buy an answering machine. If his staff forgot to set up the phones correctly then he needs to hire competent employees. The office itself isn't exactly up to medical standards when it comes to appearance either. I guess that should have been my first clue that they are not well organized.

I felt like I had gone to a restaurant and they kept putting things on my table that I didn't…read moreorder. This Dr seems to enjoy hearing his own opinion. When I came for my 3 month appointment to reup my prescriptions, he had scheduled me for a physical that I did not want or need. My objections to this undiscussed procedure were not welcome, so I severed this business relationship then and there. Something that also made me uneasy was the assembly line atmosphere, especially with their in house labs. If you want your insurance company billed for blood work at every possible opportunity, this is the place for you.

Great alternative when theres no appointments available on base. Service was semi quick, not too…read moresassy from the receptionist, and it was clean. The staff was extremely friendly and courteous with my sick 5 year old in town. Great referral tricare!

Terrible place. Waited over an hour just to be seen and there was hardly anyone in the waiting…read morearea. Staff was semi-personable.

If I could, I would give this office a no star rating. The only positive part about my experience…read morewas speaking with the kind receptionist and my amazing nurse. The doctor herself was judge mental, rude, and not helpful what so ever. I have never been so disappointed in a new doctors visit before. Not only was she over an HOUR late (did not apologize for running late), she said she would prescribe me antibiotics for my painful ear infection, and she failed to call those into the pharmacy before her practice closed on December 29th (when my appointment was). Because she failed to callI I won't get my antibiotics called into the pharmacy until Dr. Susan Guentzel returns to her office on January 3rd (I STILL AM IN PAIN FROM EAR INFECTION). If you have the option of going to another doctor, MAKE SURE TO DO SO...Dr. Susan Guentzel isn't even worth a 1 star rating.