The customer service here is incredible here EVERY time I come here, the team here is amazing I have never left this place without a laugh. They are passionate about the sports. The products are awesome and wide selection. read more

Great people doing great work. If you ever need to get set up for skiing then you should check this shop out. The shop is very fun, lively and they know what they are doing. We got 3 sets of ski's and boots, My wife got a jacket and pants as well... Long story short we couldn't be happier. I had a problem with my boots so we went back, they figured out what the problem was and took care of it no problem. I ended up going back a week or so later to get a helmet and the guy remembered me and asked how the boots fit! I always have a great time dealing with this shop. read more

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I bought boots here 15-20 years ago and they were amazing boots, but everything has a life span and theirs was up. Even though it was late season coupled with the fact that I've got wide/long feet, I was able to walk in and pick up a pair of boots that fit about 90% of the way. Over the next few days, they added an insole since I've got higher than average arches and "punched" out the sides (one boot twice) so that the fit is 100%. Everyone was friendly and fellow avid skiers or snowboarders. They also had an awesome shop dog. I received the best service possible. Thanks! read more

Sitzmark Sports - Amazing service and another pair of boots to get me through the next 15-20 years! - Outdoor Gear Near Me - Overland Park, Kansas

One decent ski tech in house- If you do not get him count on your skis being unsafe and/or having your warranty voided by anyone mounting your skis here. Sitzmark MIGHT be okay with snowboards but clearly management knows nothing about skis/ skiing. I talked to a sales rep from a brand Sitzmark sells and was told that Sitzmark owed me a new pair of skis because factory warranty did not cover my skis being drilled improperly with the wrong drill bit (confirmed by rep.) Sitzmark did nothing to remedy me. You are better off trying to mount your skis at home and ruining them yourself. I am glad that the inexperienced Sitzmark's techs' work didn't lead to serious injury in my case. There is a good chance it will soon enough for you or your child who has gear set up at this shop is brave enough to click in on any of Sitzmark's careless work before pointing down. This shop provides by far the worst work I have ever seen in many years of skiing. Don't be the one to pay the price due to it's negligence- Avoid at all costs! read more

I go wowzie for what Sitzmark sells. 3 weeks before discovering Sitzmark, I tried on over 50 pairs of snowboard pants, throughout stores in Independence Center. I finally opted for a pair of ugly men's pants that scream, "noob" at Snow Creek. The reason why they scream "noob' is cause they are clumsy, ugly, and difficult. In a rush, I bought them at a store that sells skateboards and snowboards in Independence Center. I desperately needed them. I finally made it out to Sitzmark, where I knew (after the fact), that they had tons of pants. Not a cheap task, but I also knew my prices. Found: a pair of PETITES ladies stretch pants, with the included base layer, with a zipper, and a water proof outter layer, pocket free so no ugly waist bulge. Every thing I wanted in a pair of snow pants, but couldn't find. I had seen these pants on women when I visited Snow Creek. Having to dress up in dress pants when I don't work from home, I've found pants without pockets look alot better. I'm used to not having pockets by now. No pockets on the snow is no big deal, cause your jacket has 2 billion pockets. So I bought my perfect pants, and looked at a few jackets. Oh, I'll have to slowly build my winter sports outfit, cause I don't really need a jacket. But, I tried on a few, and I love them. Sitzmark has every jacket you see online. All in pretty colors and styles. And they have hats, and all the gloves you need. They have goggles, snowboards, and even snowboard bags/backpack/pants and coats that match. That is bad ass. It'll set you back price wise, but it's good quality, and not the crap I saw at certain sporting goods stores. Their boots and bindings are worth taking a look at, and the employees know their stuff. I salivated over a pair of silver and pink metallic snowboard boots... They carry the top name brand snowboards, and accessories, too. The men's section is equal to the women's section, and there's also a complete section of children's winter clothing. Also, they have water sports accessories and equipment needed, and snow skis. They do snowboard repair quickly. And, they have a lift ticket counter, that's huge. My son has a friend who had his snowboard resurfaced for only $20. I love this store. Glad we have it. read more

If you're looking to buy ski or snowboard gear and you live in the KC area this is the place to do it! I got my first set of boots and skis from here, and I was extremely impressed with the knowledge of the staff, their helpfulness without being pushy and the value! Their prices for gear are right in line with what you would see at anyplace on a mountain or online (their required to be by the suppliers), but you get so much more by working with them! They included binding installation at no cost, and insured me they'd correct anything if I had issues, but I had none!!! I love my boots and skis, took my skills to the next level, it's like they were made specifically for me and read more

Sitzmark Sports - Skis & Boots - Outdoor Gear Near Me - Overland Park, Kansas

Superior experience. Matt P and the rest of the team at Sitzmark are the most knowledgable ski store we have been to. We purchased intermediate level ski boots with custom fitting. We were not only impressed by the customer service, but amazed by their ability to make and shape inserts on location. read more

Jamie hooked me up with a whole new setup two weeks back. Wanted to wait to use my new boots, boards, and bindings and then write the review. He completely changed my snowboarding experience for the better and got me a great price on top of that. Would recommend to anyone looking read more

I don't come here often enough but love it. Everything you need for water or snow skiing.

Sitzmark has a good selection of gear. One of the only places in KC unfortunately. I have visited the store 3 times. Every-time I have come in I have to deal with Dennis. Dennis is condescending and pushy. Told my brother that he was "being grumpy" and "needed to chill" after my brothers said he was just looking at snow pants. I was there another time and we were talking about bindings. As I was comparing one binding to the other I said "I like these because they are cheaper" Dennis corrected me and said in a smart ass way "they aren't cheaper just less expensive". On top of that I bought the bindings and was overcharged $50. I called the shop after buying them and they told me that the money should be back in my account the next business day. It took 2.5 weeks before the money processed into my account. To reiterate they do have a great selection of gear. Maybe I am just unlucky. read more

Helped us get ready to ski in a hurry. Very helpful staff. Great products. Glad to have a local shop.

I bought my first pair of ski boots at Sitzmark tonight. I was initially hesitant, wondering if a quality boot fitter could be found on the flatlands, but was quickly put at ease by Jamie's professionalism and attention to detail. After measuring my foot with the Brannock, Jamie brought out two different pairs of boots. The first pair fit almost perfectly and I walked out with them an hour and a half later. This itself is an indicator of the expertise you will find at Sitzmark. The sales staff there have an intimate knowledge of their boots, and which ones are most likely to fit which feet. The remaining time was spent making fine adjustments: bits of foam here and there, finding the right cut-to-fit insole (affordable custom insoles are also available), and a 25-minute heat forming process. The results are impressive and I will test them on the slopes this weekend. Their prices are also very reasonable (below MSRP), and you have the satisfaction of supporting a local business. Pro tip: To be guaranteed the time and personal service required for a boot fitting, visit Sitzmark on a weekday evening. read more

This is a great family owned place. Steve and Jamie are really friendly and offer great customer service. My dad actually bought his first pair of skis from Steve 40 years ago! I always enjoy going into the shop for my ski needs before any trip. So glad we have a place like this in KC. read more

You don't really have a lot of options for ski gear in KC. But that's ok, because there's Sitzmark. Got my ski boots fitted and heat molded here. The bootfitter Matt really knows his stuff. Highly recommended. read more

This is one of those rare places that still provides customer service one on one. Visited Monday, February 18th looking for boots for my son. Pete spent a considerable amount of time educating us about the importance of the fit, flex etc. I look forward to visiting this store for years to come. read more

This weekend I happened upon this place when I was near Overland Park. I've been in the market for new snowboard gloves and pants so I figured I would give this place a try because of my friends mentioned it to me and recommended it. I was blown away by the amount of stuff they sell there! We were there for a long time trying on all kinds of things. I almost bought a new board!! I se3ttled on some great gloves and pants and some socks. I'll definitely go back there next year when I am going to buy new boots, bindings and a board. Check this place out if you're a snowboarder. read more

I wouldn't go here again if it was the last place in town the service is terrible. The manager was completely condescending. I was charged extra for something that they didn't do but claimed to of. I had to have them scrape the wax off twice before i left and when i got home i noticed that the nose and tail of my board were still covered in wax. I called back to speak to the manager to correct the issue i was told i'm not a customer since I don't buy my gear from them even though I just paid for a service. Then he told me that i could bring it back and i would have to pay again.I was told that i didn't know what i was talking about right before he hung up on me. I'm in sales and wouldn't dream of telling a customer that they didn't know what they were talking about in the manner he did. By far the worst service i have ever received. I would think twice about giving this business your money. By the way this is the first time ever that I have been treated so bad that I felt a need to let the world know. read more

bought lift tickets and snowboard package through sitzmark. they were excellent. great to deal with over the phone and very helpful with rental advice! read more