Horrible. Cancelled multiple times. When he arrived, he immediately started threatening that if he…read morewasn't paid in cash he would put the piano back in the house. To further the threat, he illegally kept the house key from the lockbox. His behavior was erratic, unprofessional, dangerous, illegal, and threatening. We're a professional organization that paid him within an hour of service. His actions were unbelievably unacceptable.

Chris was recommended to us by a piano company. He moved our almost 7' grand all by himself within…read morethe house twice in a week for carpeting. Both the moves were handled all by himself. He managed the extremely heavy piano with knowledge and care because he himself plays and owns an even bigger one. Chris bought furniture gliders to help with the second move so as to protect our newly installed carpet. His rates were very reasonable. We are very happy with the excellent job, and feel fortunate to have found Chris. He is honest, considerate, efficient and reliable.

Someone took the words out of my mouth when they said Mark Kraig was the premier piano expert in…read morethe Valley. The month before he tuned our 7 foot Bosendorfer we had hired the Bay Area's most prominent self-promoting tuner (I'll let you guess who that is), and the result was a train wreck. For his high four-digit price to "regulate" and tune our piano, he left it unable to play soft notes and out of tune across the high notes. A cell-phone app can help in tuning a piano, but also takes an EAR to hear disharmony. If you're a musician I would highly recommend Mark Krag as your tuner, whom you will also find to be very pleasant and charging of reasonable prices.

Mark Krag has tuned our piano for many years. We have been and continue to be very impressed with…read morehis work. Mark is very meticulous and accurate. He takes the time to do it right. Playing the piano after Mark's tuning is a joy because the piano sounds so beautiful. We have also noticed the bass strings to project quite well after Mark is done. We highly recommend Mark and are very happy with his talent.

I used this tuning service 6 month ago. Scheduling was not that straightforward but no biggie…read more Quality of the tuning matters. And it was great. The gentleman is a pro. I recall it took about 90 mins for U3, which required some intensive tuning.

I was having a hard times by someone who I believed wasn't much fully experiences as much as Randy…read morewhile trying him out for a few times until I called Randy and I was very impressed with the services. He is very knowledgeable and professional, I'd definitely recommended or will contact him again in the future when I needed the services.

We have been having Robert tuning both of our pianos for over 10 years. He comes every 6 months or…read moreso whenever we request for service. Never had any problems. He really takes his time and provides excellent service! The price is really reasonable too. I think there is a good reason why several professionals recommend him. Highly recommend his service!

Doesn't respond to any messages. I don't recommend this person even though many schools do. Pur…read moreexperience is that he was good but since getting busy he doesn't care about service any more

I was looking for piano movers. We went with Bay Area Piano Movers since Michael responded quickly…read moreto my inquiry and the quote is extremely reasonable! Our move is a short distance drive (only 10 minutes drive between two homes) with a few stairs in both places. They finished the whole job in less than an hour. But that already included them pivoting the piano several times as an attempt to go through a very narrow patio with two doors, the team finally decided to take one of the door down, and lift the piano up straight so that the piano could go through. It took them about 15 minutes to move my piano from the truck to our new home - and that included the team cleaning/wiping off the dusts off from the back of the piano. My piano isn't a high-end model. Rather it's an old piano (30~ years) that my mom bought for me when I was a child and now my kid uses it to practice. I still play on that piano too. The team wrapped it well and took care of the move perfectly! I don't move my piano often - like once every 10-12 years. But if you are looking for piano movers at this time, I highly recommend them!!!!!

I highly recommend Bay Area Plano Moving Company for your piano needs. Mike and his crew were…read moreexcellent in carefully handling my two pianos. They made sure my pianos were safely wrapped and moved unto truck. Every detail with the move went so smoothly and I felt confident with their skills and integrity. I will use them again for the next move.

This is a very good baby grand piano moving experience with Adagio. They are super skilled in this…read morebusiness and take care of detach leg and install legs. Install everything back in 30 min. Best wishes for them.

Last year I moved two piano on the same day, one baby grand and one upright. They were very…read morefriendly, showed up on-time, quick and professional, reasonably priced , easy to work with. What more can you ask for?

Great service, on time and detailed . We have big stairs and they made it happen! Will ask for…read moretheir help in the future definitely!

Wow, what an experience . The buyer of our grand piano booked this company to pick it up at our…read morehouse, and we saw the positive reviews (on YELP, not Google) and thought this should go well. Most reviewers even said they were very punctual and on-time. Well ... not so much for us. The first time they were supposed to pick it up we waited for them to arrive, only to find out the truck broke down on the highway and they eventually canceled. OK, that is fine. Not under their control really (mostly ). Second attempt they had a time slot of 9-11 to pick up the piano. We had the house ready, cars moved, and waited. At the last minute they canceled. They said it was because we indicated we had to be out of the house in the afternoon. That wasn't a hard deadline as we just wanted to get stuff done in the afternoon, and we could have slipped a bit. Also, that was an hour after the initial pickup window. So the second time we were left staring at our sold piano that cannot be moved by this company. I expected some extra effort on their part for this move since they dropped the ball the first time, but no. I have no idea if these are the best piano moves on the planet. Their motto is "WE-FEAR-NO-PIANO", and I guess since they never got to see our piano in person, they can still claim that. Our move would have been super simple as it was on ground level, lots of street access, and two possible exit points. In any case, good luck with your scheduling these movers. We gave up and hired the competition.

Mr Murray was right on time and did a wonderful job assessing the condition of my 100 year old Baby…read moreGrand piano. It was last tuned 4 years ago with some of the bass keys slowly going flat. Mr Murray tuned it it to perfection with his artful ear. It's a joy to have it in pitch now, and am very happy with Mr Murray's excellent service!