Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Our kitchen cabinet builder ( Our cabinet maker doesn't want his Company name used) uses Sean…read moreAnthony's Refinishing. Sean and his son Austin showed up everyday on time. They were professional and were easy to work with. They both were meticulous about every detail ( sanding, caulking, priming/ 2 coats between sanding, painting/ again 2 coats between sanding) If I had any questions, they always answered them. I called and left a message one time and Sean retuned my call in a reasonable amount of time. Im including a couple photos, but not of the whole kitchen, just to show quality of work.

Sean refinished my grandmother's 1922 Steinway grand. It had never been refinished. Now it is a the…read moregem in our home. Turned out better than I could have ever hoped for. Sean is a true craftsman. So fortunate to have discovered him.

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

Professional!! Great service…read moreWas very open with discussing the piano condition I will use him again

We have been having Robert tuning both of our pianos for over 10 years. He comes every 6 months or…read moreso whenever we request for service. Never had any problems. He really takes his time and provides excellent service! The price is really reasonable too. I think there is a good reason why several professionals recommend him. Highly recommend his service!

Doesn't respond to any messages. I don't recommend this person even though many schools do. Pur…read moreexperience is that he was good but since getting busy he doesn't care about service any more

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

After having a local (San Jose) piano service completely flake and not show up for a timed piano…read moremove I contacted a piano store that recommended APM. I spoke with Vidal who immediately provided a reasonable quote and pickup day, time to be determined. As promised Vidal called the delay before the scheduled pickup with a accurate pickup time. Vidal and his crew were prompt and efficient. The transfer was completed quickly, efficiently and without a scratch. I highly recommend APM !

Not small piano scratches and paint damage caused during moves (with my eyes witnessing the…read moredamage). The movers didn't use blankets during moves near the stairs area. When surfacing feedback, the team refused to hear from customer suggestions which further damaging trust. I second some of the recent comments that avoid entrusting this company for professional piano moving. They treat it like regular furniture without professional treatments.

Mr Murray was right on time and did a wonderful job assessing the condition of my 100 year old Baby…read moreGrand piano. It was last tuned 4 years ago with some of the bass keys slowly going flat. Mr Murray tuned it it to perfection with his artful ear. It's a joy to have it in pitch now, and am very happy with Mr Murray's excellent service!

From the owner: 2019 celebrates 40 years of serving Santa Cruz and surrounding counties with expert Piano Service…read more Thousands of clients and 20,000 piano tunings by Fenton Murray, RPT.