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    Sixt

    1.0 (4 reviews)
    Closed • 8:00 am - 6:00 pm

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(12 reviews)
    0.3 mi•City Centre

    Service was poor and found people not to be very helpful yet there service was good previously but…read morenot now

    Our recent rental experience with Enterprise UK (Glasgow Central Station to Inverness Airport) was…read morehands-down the most dishonest and manipulative interaction I've had with any rental company, and that's a high bar. We arrived at our scheduled pickup time to find the vehicle not ready. We were told it was "being washed" and had to wait nearly an hour. While we waited--before we were even given the keys--we were aggressively pushed to purchase the extra damage waiver. The pressure was intense to the point of feeling predatory, and it raised real concerns that we were being set up to either buy unnecessary coverage or be blamed for damage later. Spoiler: we were. We were told the vehicle had no damage and asked to sign the condition report before inspecting the vehicle ourselves. Once we finally got it, the boot didn't open automatically--not from the key fob, not from the handle. We assumed this was a normal feature of the model since no issue was noted and we weren't given any instruction or manual. There were no staff on the garage floor to ask. The vehicle also had less than a quarter tank of fuel, forcing us to immediately find a station before even starting our trip--another completely avoidable delay. We returned the vehicle to Inverness Airport well before our scheduled return time. The return agent walked around the car, noted no visible damage, and I explained the boot worked the same way it had at pickup. That seemed to be the end of it... until we received an email falsely accusing us of causing the issue and asking us to file a damage claim through our credit card company. We've sent multiple detailed emails to dispute the charge, offered written statements from all four adults in our party, and requested security footage review. No one has replied. Not even basic documentation was provided that would allow us to file a credit card claim if we wanted to. Just repeated automated messages pushing us to accept responsibility for damage we did not cause. This experience has left us with the unmistakable impression that Enterprise UK is running a bait-and-blame operation, where customers are pressured to pay extra up front--and if they don't, they're targeted with baseless claims after the fact. We've rented cars across Europe and North America, from Enterprise and other agencies, and we've never dealt with anything remotely this shady or incompetent. We will never rent from Enterprise again, and I recommend anyone considering it take their business to literally any company with functioning ethics and a pulse in their customer service department.

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    Hertz Rent A Car

    Hertz Rent A Car

    3.5(4 reviews)
    0.3 mi•City Centre

    I am sucker for sales and hertz had a big one while I was visiting Scotland. This place was…read morewalking distance from the Marriott and was way cheaper than the hotel's rental car place even after factoring the extra day we paid for rental and hotel parking since they are not open on sundays. The big difference from American car rentals is that stick shifts are way cheaper than automatics in Scotland, but with the high price of gas it makes sense. We rented a car there 2 wkds in a row and the second wkd we got a diesel car, which definitely saved on gas (so u should try to request it). The service was fabulous. I was meeting my bf there and before he even got there the sales guy had me in the car ready to go!

    I would rent shoes if I could…read more Rented from Hertz 5 or 6 times now and never had any hassle whatsoever. The staff are effortlessly polite and knowledgeable. The prices are also amazing (pay online) with discounts seemingly all the time. A few times we picked up a car without a full tank of gas without knowing, and have received generous discounts off of our next rental. Can't argue. Last time we went, we even got a lift into the city centre from one of the staff members as it was raining. What more do you want? Surprisingly personal service for such a huge name. Will carry on using them for the forseeable future as I personally don't need a car living and working in Glasgow. It's a handy thing to have every now and then, and it's so much more convenient than I imagined to rent a car. Rent-a-shoes, coming soon.

    Easirent

    Easirent

    1.6(7 reviews)
    0.7 mi•Tradeston, South Side

    I felt it important to write a review to offset all the negatives! I had a great experience with…read moreEasirent at Glasgow Airport. Though it was inconvenient to catch the shuttle to their car pickup (which their car yard is a bit offputting when you get there because it is in a gravel lot full of potholes and in an industrial area) the staff was very kind. The desk attendant was very distraught that I would not purchase car insurance (I use Chase Sapphire Reserve credit card that provides primary coverage up to $75k) but let me take the car anyway. Upon drop off of car, they did not point out any new scratches. The shuttle driver was awesome! I reserved my Easirent car through Expedia and it stated I would pay $103.64 for a week rental of a compact car. I was, however, charged two amounts on the day I picked up the car. I was charged $101.42 from Easirent Glasgow and $120.54 from easirent.com. I was refunded $119.94 after car drop off so paid less than what Expedia anticipated (obviously exchange rate had something to do with it). No surprise charges like Hertz charged me the week before when I was in Ireland ($7 a day mandatory liability insurance that wasn't part of the reservation quote)!

    DO NOT BOOK HERE. It's expensive (they overcharged for no reason) and the service is ridiculously…read morebad. We booked a car online Fiat 500 3DR (Manual) or similar. Upon arrival we were charged extra fee for some insurance we didn't want but HAD to take. And then, they told us our car was not available so we'll have to get (at the same price) a commercial vehicle. Of course we had no other choice than to accept as they told us this AFTER we paid everything. They refused to give us a full refund even if they couldn't provide the service we paid for. This is a pure SCAM. The vehicle was in disgusting conditions and hadn't been cleaned at all. We had to demand that the car got cleaned up, and therefor had to wait for them to clean it up and receive the vehicle hours later than planned (it was for a day trip.) This was my worst experience with a rental company. Well it's more a scam company than an actual company. Avoid it.

    Sixt - carrental - Updated September 2026

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