Great customer service, good cars and ver reasonable one-way dropoff rates. Give them a try - we are happy we did. read more

The worse experience I've ever had with a rental car company. My experience with SIXT at LAX was extremely frustrating and disappointing. When I arrived, there was no line, and I was helped immediately. I thought I was going to have a quick and easy rental experience. Unfortunately, that wasn't the case. After providing my driver's license, I was told that SIXT could not rent a vehicle to me because of the condition of my ID. My ID is legitimate, chipped, scannable, swipeable, and completely legible. I also had my passport with me as additional identification. At no point was I informed of any alternative forms of identification that may have been accepted, such as a temporary paper ID or an expired ID. The policy was not clearly explained, and based on what I read, my ID met the requirement of being legible. What made the situation even worse was that I had booked through a third-party service and traveled to the rental facility with my two young children and a car seat. I spent approximately $50 on a Lyft to get there and another $50 on an immediate return Lyft because I did not feel safe standing around the busy shuttle and traffic areas with my children. The entire experience cost me time, money, and a great deal of stress. I was already dealing with the loss of a loved one that same day and was trying to travel to be with my family. Instead, I was left stranded in Los Angeles while the rest of my family was together. I felt defeated and emotionally exhausted. I can't help but feel that assumptions may have been made about me. I was grieving, tired, traveling with children, and probably looked disheveled. Whether intentional or not, I left feeling judged and unfairly treated. I firmly believe that additional effort could have been made to verify my identity and complete the rental. I just didn't have the strength to go back and forth with the employee about their policy at that time. I don't usually leave reviews for companies, especially bad ones. But to know I had other options and wasn't presented with the alternatives led me straight to yelp. I've rented from Hertz, Alamo, and Enterprise many times and have never experienced anything like this. Those companies have always treated me professionally and worked with me to resolve issues. This was my first experience with SIXT, and unfortunately it will also be my last. If you are booking through Priceline or another third-party service, I strongly recommend researching SIXT reviews beforehand and making sure you fully understand their identification requirements before arriving. Had I known this would be my experience, I would have chosen a different rental company from the start. Because even when they have time to provide the best customer service, they didn't do it for me. The other reviews reflect they should service the customer better as well. read more

I am extremely disappointed with my experience renting from SIXT. On May 3, 2026, I rented a vehicle from SIXT and drove from Las Vegas to Los Angeles without any accidents, incidents, or damage to the vehicle. After I returned the car, I was unexpectedly charged $1,049.73 for two tiny marks on a door panel. I do not accept responsibility for this alleged damage and believe the claim is completely unsupported. SIXT has not provided any evidence showing that these marks were not already present before my rental began. They have also failed to provide pre-rental photos proving that the damage occurred during my rental period. Despite the lack of evidence, SIXT is demanding more than $1,000 from me. In my opinion, if a company intends to hold a customer financially responsible for damage, it should be able to prove that the damage did not exist before the rental and that it was actually caused by the renter. I am formally disputing this charge and am prepared to pursue all available legal remedies if necessary. This experience has seriously damaged my trust in SIXT's damage claim process. My advice to anyone renting from SIXT: take detailed photos and videos of the entire vehicle before and after your rental. It may save you from facing a similar situation. Damage Claim Number: 9077934317. read more

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This review is not about Sixt's rental services, but about one of their employees, Marc Randolph, and the conduct Sixt appears willing to tolerate. On 10/2/2023 in Gardena, Marc Randolph made an improper left turn in front of oncoming traffic when he did not have the right of way, resulting in a serious collision. My 11‑year‑old son died from his injuries. Our 9‑year‑old daughter, who was also in the car, had to be extricated from the vehicle and sustained two broken bones in her left wrist. Marc has since been charged and found guilty in connection with this incident. Let's also not forget that Marc and his mother committed fraud by collecting donations on an unauthorized Go Fund Me account that was created by Marc's mother, in which she named Marc the beneficiary. Exploiting my son and his tragedy that was caused by Marc and then lied about what the funds would be used for and kept the money donated for themselves. I still never received an answer on where the money was used. What is especially alarming is that, despite this history of reckless driving and the devastating consequences of his actions, Sixt continues to employ him and allow him to drive their vehicles as a representative of their company. In addition, Sixt has refused to cooperate with child support services by verifying Marc's employment status, which appears to be necessary for him to be properly served with child support papers. This behavior reflects, in my view, a troubling lack of accountability and responsibility on the part of both the employee and the company. read more

Sixt Rent A Car - Car Rental Near Me - Los Angeles, California

Previously loved Sixt. Initial check in was fine. Lady at the counter providing keys was having a bad day, and it showed. Rented a run of the mill Toyota Camry with your typical nicks on the bumper from customers dragging their suitcases over it every time they load and unload their luggage. After returning the car, I was shocked to get a damage notice and invoice for $1,200 for pre-existing damages. Every time I tried to call or resolve the issue with Sixt, it's a run around. I highly suggest avoiding this place and going to a long standing, reputable company like National, Avis, or Enterprise. read more

ASK FOR CRYSTAL! This was my first time renting from this company in LA, and Crystal made the entire experience amazing! She was so warm, welcoming, and professional from the moment I walked in. She went above and beyond to make sure I had the best experience possible. I was impressed by the selection of luxury cars at affordable prices. Her attention to detail and genuine care really stood out. On top of that, Crystal gave me some great local recommendations that made my trip even better. It's rare to meet someone who truly enjoys helping others, but that's exactly how she comes across. Because of her, I'll definitely be coming back to this company the next time I'm in town. read more

I wanted to like Sixt but upon returning our car they tried to blame us for curb rash on a wheel that we did not cause. We noticed it there at pickup but because I see it on most rental cars I did not document. I did with the body panels though. They are trying to get $391 out of us. A huge amount of customers worldwide have that same experience. There are literally Facebook groups and subreddits dedicated to it. Seems like a nice scam they are running. I have called, emailed, spoken to claims dept, expressing our case and asking them to provide photos to prove the damage was not there before we picked up our car and they have provided nothing. I called the location we rented from and it was not accepting calls. Now they have sent us to collections. I have contacted Attorney General, Better Business Bureau to fight this. I refuse to pay for damage I did not cause. I would seriously avoid renting from Sixt. Just research how many others have had a similar experience with false damage claims. I never will rent from them again. read more

Summary: Rented two cars from Sixt LAX in one week. Was charged $710 for minor rim scratches on the first car. Filed a claim through my credit card's rental damage coverage, received confirmation that the claim was approved and a check was sent to Sixt on 3/17, and notified Sixt twice by email with documentation. They sent me to collections on 3/23 -- less than two weeks after the invoice and six days after the payment was confirmed sent. I am requesting that Sixt immediately recall this account from collections and confirm resolution in writing. First off, everyone I interacted with at Sixt was lovely. It was a great first experience in LA. The problem came when we turned the car in. I rented two cars from this location in the same week. One was with a group of friends and one was with my girlfriend. I had rental car damage coverage through my credit card, so I asked for liability only. When I asked for this for the first car, I later realized we were charged $45ish for the liability insurance for 5 days and then another $60 for extended roadside assistance, which we didn't ask for. I couldn't have been more clear - "liability only". When we picked up the second car, it was easily understood - and it was only $40 for another 3 days driving up the coast to San Francisco. When I turned in one car, they showed me rim scratches that I hadn't noticed. See the pictures. 1-2 mm wide scratches on the very side of the rim. I hadn't thought to be so detailed with my pictures, trusting that the rental car company that was charging me hundreds per day (and hundreds more overall than other rental companies) would have better customer care. The rep incorrectly told me that I was covered and didn't owe anything for the damage. I received an email this week telling me these scratches were a charge of $710. My card company will likely cover this but it's a headache to go through all the paperwork. So, I paid $700 for 5 days to rent the car, and then they get another $710 for rim scratches - see the pictures for yourself. The second car I picked up, I took detailed pictures, having learned my lesson. When I turned in this car, I received pictures of damage that they asked me to explain. If I hadn't taken 25 detailed pictures of the entire car beforehand, I would have had no recourse. There was a spot on the hood they called "graffiti" that I knew was sap and had taken a picture of. By the way - I had uploaded all of these pictures to their mobile app when I picked the car up, by scanning the QR code they gave me. They had these pictures. Another damage they asked me to explain was a very thin 1 inch scratch on the rim. So, they rent me a car to drive 500 miles up the coast and they expect literally nothing to happen to the car? No rocks on the road? What exactly is the $100-200/day for? I chose this company because they had a reputation to not have hidden fees or aggressive damage claims. They were more than twice as much as other options at LAX, and I thought it would be worth it to not have to deal with the extra headaches - they exact things I'm describing in this review. Based on my experience - TWO times in one week - go somewhere else. I'm definitely never using Sixt again. UPDATE: They sent me to collections after I had confirmed the credit card company paid the charge I filled out and submitted my credit card company's claim within a few hours of receiving the Sixt invoice for the car damage. I received the Sixt damage invoice on 3/10 at 1:50pm I received confirmation about my card benefits request on 3/10 at 4:55pm I emailed Sixt by replying to their invoice email (claimsmanagement-usa@sixt.com) on 3/10 at 7:01pm letting them know I had submitted the claim and I asked for an extension of the 3/24/26 "due date" listed on their invoice email to accomodate the 1-2 week wait time listed by my credit card company. I received confirmation that my credit card company had approved the request and had sent a check to Sixt on 3/17 at 3:12pm. I emailed the same Sixt email on 3/17 at 5:20pm letting them know the claim had been approved with the attached PDF letter I'd received from my card company. I received a call on 3/27 at 12:22pm from an automated line tell me that I had been sent to collections on 3/23 - one day before the due date they listed. When I asked to speak to a representative, they let me know that the call center closes at 1pm central time daily. I've filed a complaint with the Consumer Financial Protection Bureau. I've also filed a Better Business Bureau complaint. If this appears on my credit report, I will dispute it with all three bureaus. A collector pursuing a debt that has already been paid may constitute a violation of the Fair Debt Collection Practices Act. read more

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Always request your receipt when returning your vehicle to this company. I return the car with a full tank of gas and asked the attendant to e-mail the receipt. When I arrived back home I notice that they added gas to the final bill. I call customer service and they found out that I was billed incorrectly. I also was overcharge recently at LAX and talk to the Manager about the UP charge, the account was fixed. Going forward Enterprise has earned my business. I would not take a free rental from this company. Be careful! read more

Quick pickup at terminal. Friendly and helpful driver to the facility. They didn't have my car selection when I got there and offered to upgrade me to a convertible at no charge. No Problem!! Return was quick and easy. I would definitely recommend as the other majors are in a crazy new building that was overbuilt and under researched of the needs of the traveler. read more

I am only giving SIXT one star because I am able to drive it one way. Otherwise do NOT rent from here! Even though I had a car reserved... it did me zero good! After you have a long wait in the lobby, you then have a long wait with the agent at the desk only to find another long line to get your car! And not even the car I reserved! Don't be in a hurry to get to a business meeting like I am because you will be late! Very upset with SIXT Car Rental! read more

Sixt Rent A Car - AFTER you wait in line in the lobby and then after a long wait with an agent, then you have to wait in this long line to get your car! - Car Rental Near Me - Los Angeles, California

The overall experience with Sixt Rent-a-Car was fine. The staff were polite and professional, and the car itself was in good condition. However, when they say they're giving you an "upgrade," it's not really true -- it's the same class of car, just presented as if it were an upgrade to make you feel happy. Don't get too excited about that. They also promise a shuttle to the airport every 15-20 minutes, but that's not accurate. We've been waiting for more than 40 minutes, and there's still no shuttle. It's late, and the service is not as reliable as they claim. read more

Sixt Rent A Car - Car Rental Near Me - Los Angeles, California

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BEWARE, BEWARE, BEWARE. They will accuse you of damage to the vehicle that was there upon pick up. We picked up our car and after leaving Sixt and before we reached our destination the low tire light went on. We checked air pressure in all tires, filled air at gas station, tires were all at recommended levels, low tire light never went out. Returning vehicle, I mentioned to staff about the light, vehicle was inspected by two employees, I was offered to speak to the manager to receive a possible compensation for the trouble, I declined. Five days later I am told they are opening a claim for damage (a hole) to the tire and I had to fill out a claim form. I completed the form but have not heard back in 4 weeks so not sure what is going to happen. If it does not go in my favor I will update this post. For your own protection make a video of the car before you leave the lot and when you return it. I did do this. Note to self: Next time there is a similar problem I will call them and request they exchange the car at my destination. The employee at check in and the 3 employees I interacted with at drop off were all very nice. Too bad this is leaving such a bad taste in my mouth. read more

This is for the location at the airport. New rental car center at LAX. Visited the old location too and had a good experience at both. Flight was delayed and my reservation got bumped down to a small suv from a premium Large SUV. Counter agents said it was because I was late and would have to pay extra 50 a day because I was late. Spoke to SAM the manager and he got me back in with no up charge. read more

Abject frauds! They charged me for an upgrade I never asked for nor received. When I returned the car, the lady checking it kept claiming that every piece of dust on the bumper was damage. I wiped it off with a napkin and she relaxed. Never had this kind of idiocracy with any rental company. Never going back to this place. read more

I am writing this as a warning to anyone renting from Sixt. They have shifted from a rental company to what feels like a systematic collection racket. The Trap: Upon returning our car (btw, 24h rental), we were immediately funneled to a specific inspector who bypassed a standard walkaround and went straight to the roof of the vehicle. They 'discovered' damage that was clearly pre-existing but nearly impossible to spot during a standard pickup inspection. We were forced to wait for an hour, having to scramble not to miss our flight. The 'Notice' Scam: Sixt claims they notified us of the charges. In reality, they sent a couple of emails that was filtered into a junk folder. No physical mail, no phone call, and no follow-up. They intentionally use a 'silent' notification process to ensure the 30-day dispute window closes so they can immediately sell the 'debt' to a collection agency. The Result: I found out about this through a collection agency threat against my credit report, rather than a legitimate billing process. It is clear they leverage automated or AI-scans to flag minor, pre-existing wear and tear on high-risk areas like the roof, then bypass the customer's right to dispute by burying the notice. Advice: Do not rent from Sixt unless you are prepared to take 50+ high-resolution photos, including the roof and undercarriage. If you are already in this trap, file a complaint with the CFPB and your State Attorney General immediately. read more

We had a perfect experience with this company. Leonard (pickup) and Erick (dropoff) were attentive, friendly, and seemed to actually like their jobs and interacting with us. Leonard suggested we switch from a Jetta to a Prius because of the zooming price of gas, and we did so. The Prius got well over 50 mpg, so that really helped keep the price of our trip down. I definitely recommend Sixt. read more

So here's the response from Sixt: "Thank you for reaching out and for providing a detailed account of your experience. We're very sorry to hear about the inconvenience and stress this situation caused, especially given the extreme temperatures and remote location. After reviewing your rental details, we see that the tire issue occurred one day after pickup, and that optional coverage through SIXT was not purchased. Without coverage, and given your location--approximately 200 miles from the nearest SIXT branch in Phoenix--dispatching a tow was not a feasible option through our standard roadside assistance, especially as there were quicker local solutions available to you, and other options were provided, in which you declined. Additionally, the vehicle you rented, the Toyota Prius, is not equipped with a spare tire. Instead, it typically comes with a tire puncture repair kit and a small air compressor, as is standard for that vehicle type. We understand the frustration this caused and appreciate your resourcefulness in securing local assistance on your own, however, we unfortunately must deny your request for reimbursement/compensation. We appreciate your understanding. Kind regards," So Basically "Roadside Assistance Protection" has a milage limit on Sixt rentals. Also, notice how they used Phoenix as reference when the rental was Las Vegas which is 110 miles away, roughly a 1 hour and 38-minute drive. Left me stranded in the middle of the desert between towns. From the Sixt car rental site: "Roadside Assistance Protection is optional with your car rental and will be provided at no added cost for non-covered roadside emergencies such as replacement of lost keys or key fobs, key lockout service, flat tire service, jump-starts, and empty fuel tank issues." This a lie! During my last vacation, I rented a car from Sixt and ended up with a Toyota Prius. I've since learned that this particular model uses a specialty tire that most shops don't keep in stock. While exploring the area with my "unlimited miles," I got a flat tire. I pulled off the road and realized that the car had no jack or spare tire and was missing the "fix a flat kit", so contacted Sixt's roadside assistance. The operator I reached had limited English skills, and I had to clarify my location several times--explaining that I was in the desert, not ordering dessert. Once she finally understood where I was, she refused to dispatch assistance because I was "too far from the airport." When I asked if she truly understood my situation, she told me I would need to "figure it out." This all happened on a Sunday during a three-day weekend. Left without help, I called the nearest roadside assistance service I could find, and eventually had to arrange for a tow. As it turned out, the tire was indeed a specialty type and took 48 hours to replace--entirely at my own expense. ($534.00) Never renting from this company again, since the roadside assistance is a lie and they will leave you hanging (to die) read more

Sixt Rent A Car - No jack and no spare tire - Car Rental Near Me - Los Angeles, California

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Great cars, great service-every time! If I need to rent a car and there is Sixt, there is no question who I am booking with. read more

The service is always exceptional. The cars are always clean. This company is one of the best kept secrets in the industry.

Best price I found online and it was a nice and smooth pick up process. Not a single issue. I had been here before 3 years ago and they did a lot of updates inside. It looks good! read more

Arrived to Cali from Hawaii late Thursday night. Rode the shuttle to SIXT and thought everything was already set as I did the pre check it already but no, I was wrong. Our agent at the counter was Omar and he was so nice and so patient with me. Omar had great customer service and he was so accommodating. Thank you Omar for your kindness towards me and my family. For sixt you could either add the top off service meaning you can bring the car back empty for a fee of $60something or just make sure you bring it back full tank. Loved that we didn't need to clean the inside or out prior to returning. I don't know it that's a thing for other car rentals but my cousin told me that prior to returning a rental you need to clean it. Anyways.. thanks again Omar read more

Everyone was exceptional. Omar, Ruth, Trunell, Jessica, and Maria. Omar checked me in and was very in tune with the needs and maintain a high level of professionalism including asking me questions that enhanced my experience. Trunell, although didn't have a direct relationship to my check in, Trunell and the other lady on that shift maintained a happy and professional environment. It felt like a commerical. Ruth and I had a discussion surrounding the expansion of the brand and her excitement to work with SIXT was what any upper management would have love to see. Jessica, discovered I was in the wrong vehicle and ensured that not got into the right vehicle which added to my overall experience of exceptional service. Maria supported her on the shift and jumped in to help the exiting vehicles while Jessica supported me and my vehicle swap. Overall. this service is what any company would have loved to be a fly on the wall to witness. If every company offered this level of service, service would be restored and the experience would be what every company wants for their clients. Great job SIXT. #LoyalCustomer #BMW/SIXTwouldbeproud read more

I have been using Sixt car rental for many years for a simple reason: outstanding service, very professional team, cars are clean and in top condition with all extras needed. I've used Sixt mainly in Europe and in the UK and now for the first time in the US. Consistent quality and fair pricing makes this brand standing out. Congratulations and continued success. Gregor Andreewitch read more

Tatiana was the most helpful Sixt employee we encountered, and we rent with them often! Before we met her, we had sort of unhelpful people. We pointed out to Priya that the first car they gave us smelled of cigarettes- and she and one other staffer denied it- saying it was a 'leather smell'. I have leather interiors in my cars and I told them it's most definitely cigarettes. Two other employees examined the car and the latter of the two finally found a cigarette burn on the passenger side interior. They then promptly assigned us a new car. Once Tatiana helped us, she realized they gave us the wrong car (same make/model/color) just wrong vehicle. She was super thorough and actually checked every single scratch and soiled part of the car - making notes. We're so impressed by her! This level of attention and care should be standard across all employees. I would have given 5 stars to Tatiana by herself but had to dock it one star for the other 3 mediocre people we dealt with before her. read more

The bad reviews scared me I will say but our experience was great. We checked out with Sam who was nice he did ask if we wanted to upgrade to the BMW but we needed something more modest for our trip. The price was perfect we took very good care of the car didnt get any add ons the staff who gave us the car was amazing no complaints. I will absolutely use this company again. We didn't wait in line for more than 2-3 minutes. For the purchase and the key hand off. They were quick and efficient with us which was great. Drop off was seamless we did wait maybe 10 minutes for the shuttle to pick us up from sixt to the airport. Other than this all went well read more

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Quick and easy! Erick at return location was very helpful in getting me to the shuttle buses, because of their new locatio. read more

The staff was great, and Mohammad and Jovana made our first stop in LA feel like we were worthy of star treatment. They have a great selection of moderate and high end cars. read more

MAKE SURE TO TAKE PHOTOS OF THE VEHICLE BEFORE YOU TAKE THEM. This company is known for scamming people. When you return the car, they will claim that you damage it. They have been doing this for awhile now so be aware. I just got one today 11/19/25. Be careful people. I WILL BE FILING A LAWSUIT SO IF YOU WERE A VICTIM LET ME KNOW. I will gather as much people. Reach out to me 925-722-7741 read more

Sixt Rent A Car - This is the BS damage that they are trying to scam me with that cost apparently $1034 - Car Rental Near Me - Los Angeles, California

It's complicated. I'm not sure what happens at this location that causes such confusion. Nothing ever goes as planned. I have rented here 3 times - MUCH THANKS to Vanessa who is professional, friendly, helpful, understanding and the only reason I will give them another chance in the future. Vanessa gets 5 stars The credentials they request are never the same in person. Issues with debit cards, credit cards, type of cars available... never as stated or planned. Never. But I will say that in addition to Vanessa, the staff is friendly but the management seems to be...hmm... inflexible? Rigid? Uncompromising? Wide selection of nice cars are available and it's definitely more person-palatable than Enterprises sullen team and basic auto choices. read more

They added daily toll charge I didn't ask for. I chatted twice to remove charge, once within 15 minutes of pickup, once after returning. No full refund of erroneous charge. Horrible customer service. Avoid read more

Omar was our Customer Service Rep. He went the extra mile. Was great. Worked hard to get us the perfect car!!! DJG read more

I had the absolute pleasure of working with Shayla during my recent rental experience, and I cannot say enough great things about her. From the moment I arrived, Shayla was professional, attentive, and genuinely welcoming. She handled everything with confidence and efficiency, while still taking the time to make me feel valued as a customer. What really stood out was her ability to anticipate needs, clearly explain options, and ensure the entire process was seamless. In an industry where details matter, vehicle selection, timing, accuracy, billing; Shayla executed flawlessly. She demonstrated true ownership, strong product knowledge, and a level of care that goes beyond standard customer service. It felt personal, not transactional. Shayla is an incredible asset to the team and a true example of what exceptional service should look like. If every rental experience were like this, customers would never consider going anywhere else. Thank you, Shayla, your professionalism and dedication absolutely made a difference. read more

Donald (SIXT LAX) was really friendly and helpful at the counter in helping us choose the right car for our needs. He even offered me to use his mobile phone's wifi hotspot so I could download SIXT's app. Happy with the warm, professional services provided. read more

Sixt Rent a Car is a predatory, exploitative company running a damage scam. They claim customers caused vehicle damage without showing proof and then threaten debt collection, credit reporting, and account bans unless you pay up. I received an absurd $405 charge after rental ended for the most minor "scuff" under a bumper - truly a textbook example of wear and tear. Their own employee even said so during the return inspection, noting that previous agents may have missed it precisely because of how low and out of sight that area is. They ignored the dispute I submitted, never showed pre/post rental photos, and provided zero documentation proving this occurred during my rental. This is not an isolated case as many of you may know; and as such, SIXT is currently facing multiple class-action lawsuits for this exact practice. They rely on fearmongering and scaring people into paying for damage they didn't cause for fear of recourse. Don't fall for it. Document everything. Fight back. I am escalating this to the Attorney General's Consumer Protection Bureau, the FTC and the BBB and highly recommend others who are experiencing similar issues to follow suit. DO NOT. I REPEAT. DO NOT RENT FROM SIXT. If you want a real rental company that acts with integrity, you will not find it here. Sixt will cost you far more than you could possibly expect, financially and mentally. read more

DO NOT RENT HERE! If I could post a negative star review I would. This scam of a rental car place charged me a week after I already returned to the car $150 because they said there was sand they had to vacuum, hello I'm in California and I had the car one day and walked on the beach. How hard would it have been to vacuum the one spot in this big vehicle? I've been working with them since September to resolve that and they just continue to send emails with some BS and have yet to give me a partial refund which they promised in the beginning. read more

Arrived 6am stood In line for 46 minutes! 2 of thee slowest agents with no sense of urgency! Very poorly managed which is why you get what you pay for! Stay clear. Go with the known companies! read more

ALWAYS GET INSURANCE! We rented a car for 3 days. It already had damages, at the pick up we were concerned and the lady at the counter said not to worry about it. Luckily we took photos before hand so our deposit should be returned in full because the insurance covered the "new scratches". Either way we did no extra damage and could have been held liable?! The car was nice and our drop off time was 3:30AM was a smooth and easy process. Shuttle driver was a bit short with us but so am I at 3 in the morning haha. All in all a "mid" experience. read more

This Sixt location by LAX is popular for those wanting to rent cars, especially BMWs. You will be waiting at least 30 minutes in line if not 45 minutes, so be warned. Be warned. Once you arrive from LAX in the Sixt shuttle, you will be waiting with loads of other people waiting to check in their reservation. If it's hot and sunny, bring an umbrella if you can fit it into your luggage so you don't burst into flames like a vampire at sunrise. However, once you reach one of the customer service desks, the service is sociable and personable. They gave us a free upgrade from a 2-series to a 3-series BMW, which was fine with me as I have one at home, so the drive is familiar and happy. The price also wasn't too bad for the four days we stayed in Southern California, and we did ok with not using much gas during our trip. Returning the car was easy and took all of a couple of minutes before we grabbed our ready shuttle back to LAX. Which I will add, the shuttle to and from Sixt from LAX is a great benefit especially with the price of taxis and rideshare like Uber. read more

Rented a BMW 3x from sixt today. I am 71 and my husband is 76. We drove 23 miles and the car ran out of gas. They never refueled it before renting it. We had to push the car in 98 degree Palm Springs heat to a gas station. I rent car frequently and this has never happened. We called customer service and they said they will put in a ticket and decide what to do. They are lucky at our age we are not in the hospital. read more