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    Sixt Rent A Car

    1.9 (311 reviews)
    Closed 6:00 am - 12:00 AM (Next day)

    Services - Sixt Rent A Car

    Truck rental

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    Rented a vehicle and returned it with no incidents. After return, Sixt sent a damage claim based on reflective photos of minor surface marks that were not noted at pickup or drop-off. No clear before/after comparison or proof the marks occurred during my rental. This experience felt like an attempt to charge for normal wear and tear. Be sure to document everything very carefully when renting. oh wait, 1.3k dollars bill hits

    Jozie I.

    Some of the reviews surprised me. Tbh I had a phenomenal experience other than the one guy not knowing his territories and as a supervisor he should have known that the USVI are citizens and I didn't need a passport... I'm just tough tho. I should have.... realizing it as im writing this review, realized that I should have been humbled to teach them.. I give them a strong 9+ across the board!phenomenal service and I myself had a hiccup picking up bc of my security on my Credit Card and still my CSR was quick and efficient as I watched him and his quick guidance through the process with 2 other people he serviced JUST BOOK DIRECTLY or you will pay fees any other way ‼ The drop off was even easier.... I personally like to have someone look and sign off with me in front of them... I just didn't want to put the mileage on my personal car and SIXT made it smooth and easy.. I was able to learn a lot more about what I want and don't want in my upcoming purchase in the fall.. and confirmed to myself (with the SIXT making it so easy), that it's not about the label of the CAR/SUV...... a THUMBS UP SIXT. Looking forward to the next time! #BTW not a single one of their cars are a mess.. like myself from my experience the only thing you may not like is the vehicle itself ‼ Welcome to the expansion into the MARKET and doing at such an affordable price.....

    Bank dispute and double the charge. DID NOT GET REFUND.

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    Run.. don't even think of going here. All the stories and lawsuits are true. Do not go here !

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    Review Highlights - Sixt Rent A Car

    I have had bad experiences with other rental car companies at the Philadelphia Airport, but Sixt was amazing.

    Mentioned in 10 reviews

    Read more highlights

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    Budget Rent A Car

    Budget Rent A Car

    1.5
    (429 reviews)

    Car rental experience went pretty well until they tried to scam me. A shuttle from the airport was…read moreno problem. No line when I arrive. The woman at the counter was very helpful. They did say that they didn't have the pickup truck I rented, but did have an SUV available which I said was fine. She mentioned a Bronco and I thought that would be great to try out. Then I got outside and found out it was a Bronco 2 which is totally different. I didn't need the extra space, but I was excited to drive something different. I just moved on because I got a good deal and it wasn't a real issue. I drop the car off a couple hours early. I forgot to get gas, but I figured it wouldn't be a big deal because I only drove about 50 miles. It came out to about 2.5 gallons which I figured I would be charged for. Then I looked at my bill and found out I was charged the same amount I already prepaid (approx $140). I just spoke to customer service and they asked about a damage waiver. I said I didn't add anything on and that when I was asked I told them I had insurance already. He put me on hold for a bit and then removed the charge and the taxes to the tune of $115. I said I was fine paying for the extra gas which was $23. I imagine they are just hitting people with this extra charge and then not removing it unless you call and complain because there are a handful of other similar reviews. That's a shameful practice and they probably scam a lot of people out of a ton of money when you add it up. I'm glad I noticed the multiple charges and made a call about it, but I shouldn't have to do that. Do better Budget!

    Everything written about them is very true, and I wish I'd read the reviews for them prior to…read morerenting! They scam you with a bunch of hidden fees that they tack on days after you check out. I got them through Priceline so everything was paid for in advance with the time of pick up and drop off already factored in. I dropped off the car 2 hours before the set time and was emailed a receipt. Then a few days later came another receipt with extra charges and fees added on. Called several times and got no response. I got tired after week 2 and just had to eat the extra $70- which mind you was more than what I paid to rent the car for the 2 days I rented it! It's like they give Priceline a deal, then make you pay the actual price they wanna charge a few days later after you're long gone and at home and can't argue the extra charges in person. They also try their best to get you with the gas charges. Most of the gas stations are 3 to 4 miles away and even if you fill up to completely full; they only allow you a 3 mile grace on the gas or they charge $10 to $20 a gallon.. The guy tried to sell me a deal where he claimed they were cheaper than all the gas stations in the area and I'm glad I opted not to go with them because they were almost 75 cents more. One of the guys was super slow and very unprofessional with the customers. Was also strange that they never gave me a printout when I left and in order to leave the guy gave me a super hard time to exit with out it!! I'd say to be very careful when dealing with them cuz I could totally see them giving you a car with a few scratches on it and then send you on your way, then later try and charge you because there's no proof of the cars condition given to you upon pick up! Make sure you don't leave without any paperwork or some type of waiver! This spot truly gives Budget a bad name! Thought it was better to choose them over the lower level options but now I know not to ever go with them again while visiting Philly!

    Alamo Rent A Car

    Alamo Rent A Car

    3.5
    (249 reviews)

    HUGE, and I mean HUGE SHOUTOUT to ALAMO & this locations Manager: VINCE MOFFITT!!! It started with…read moremy making a reservation at the wrong location! I had made this trip in advance as a Christmas gift for my boyfriend and his son! We are visiting his family in Mifflinberg, PA which is 2 1/2 hours away! The original agent could only give me a rate that I could only afford for a day since I couldn't afford the new rate at this location. I just wanted to get to the family dinner that was planned for my boyfriend so I made an impulsive decision to just go with the one day rental and I'd figure it out tomorrow. Thankfully, my boyfriend suggested I call customer service to see if they would be able to refund me, since we were still parked on property and decided to UBER to another rental car place. I called customer service and spoke with APRIL who made sure she added some notations on my reservation and convinced to speak with the Manager. Well that Manager happened to be VINCE MOFFITT & he listened to my dilemma. He then adjusted my rate so that I could afford to keep the car until my departure a few days later. I can't express enough, how much I appreciate this level of customer service. It's nice not to be treated like a commodity as a consumer and I will absolutely give you more business as well as refer my family and friends, because Alamo has shown made me feel valued, appreciated, and like family! Thank you so much VINCE & APRIL!!! Alamo forever!

    well first time at this location and the line was out the door for a friday afternoon…read more the person who checked me in laughed at me and her colleagues along with other customers that were also checking in a little embarassing after i asked if they had asian minivans! as soon as i walked out they only had what they had and werent interested in getting me the vehicle i was looking for the deal was better than the service to least!

    National Car Rental

    National Car Rental

    3.5
    (228 reviews)

    While working in Atlantic City, I flew into PHL and rented a car here. The rental car areas are…read moreall separated by band, so you have to take a bus form the terminal you arrived in to the appropriate rentals car company. That process took about 8 mins for me to wait for the bus, and then about 5 mins to drive to the lot. If you're Executive, they'll drop you off there first. I am Emerald Executive and I checked out nearly all the vehicles in that area only to find basic Chevy's, Fords, etc... nothing exciting. I got in a Chevy SUV (which I hate because those push-button shifters are the worse thing ever!) and looked across to see a Grand Cherokee L series - Which I definitely preferred. The car was decent, not very clean, but very operational. No issues with the car over the few days I used it. Checking back in was easy, they were busy when I got back, so I parked in the lane and jumped out and headed to the bus. That's when I noticed a bunch of Wangoneers being turned back in and I was very disappointed, as I should have access to picking one of those when I picked up! That's what I tend to prefer. Overall - It was a decent experience. Still absolutely love National Car Rental!

    worst customer service i've ever experienced. our rental car got a flat so we had to uber an hour…read moreaway to national car rental to get a new rental. my boyfriend was told to wait outside for a manager to come and help us with our situation. we waited over 30 minutes for a manager to come and help us, only to realize that the worker that was repeatedly walking past us was a manager. we had to ask her if she was a manager to get help, and the whole time we were sitting outside not one worker who walked past asked us if we needed help. our rental car then got downgraded even though we had purchased the executive class. we had a bmw that got downgraded to a toyota sedan, and after explaining that to the manager she didn't seem to care and just gave us the toyota. had to go to national car rental in newark to exchange our car again to the right class.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.6
    (401 reviews)

    The most seamless rental I've ever had!…read more I don't usually write reviews for rental agencies but this spot really wowed me. I had to book a last minute car for a two day trip. They only had vans listed online which I was skeptical about but I needed to book it. With the online booking you can pick it right up. Waiting outside the terminal, watch for a city sized bus for National, Alamo, and Enterprise. It took a little longer than the other pick up vans but the wait was not long. At the Enterprise stop, you can just walk up to the car and get in if you're already booked. When you drive out, they cross-check the car against your booking. This part took about 10 minutes including waiting behind a car. Coming back to drop off the vehicle, do not get in the rental return car lane. That is for all other rental agencies. Keep going around the circle in the right lane until you see signs for Enterprise. Then take the left into the lot, and follow the drop off instructions by the guys in the lot. All it took was driving up into a lane and leaving the keys in the vehicle. They scanned the car's barcode and check the gas level. That's it. Then walk over to the shuttle bus to get back to the airport. It was faster dropping off than picking up, which was already fast! I had the receipt in my email shortly thereafter. Oh and the Chrysler Pacifica I rented was not like my mom's van I used to drive in high school. Hybrid. Cooled seats. Sound system. Not bad. I would definitely rent from them again in the future.

    I want to start by saying that I truly love National Rental Car, it's by far the best rental car…read morecompany out there. I came to the area for a couple of days and rented a car here, which I reserved prior to arriving. The car I got was great, service from the folks I came in contact with was nice. The only issue is the horrible bus system to get to/from the terminal. In these modern days, NO AIRPORT SHOULD USE BUSSES for rental cars! I don't care what the reason or excuse - FIX IT!! Get rid of the busses and put the garage right outside the terminal. If you can't do this, then use a light rail system. But busses SUCK! They are inconvenient and in this situation, there were 50 people waiting just for the National Car Rental bus to appear. In the time we were all waiting, the Hertz, Avis, Budget, Sixt busses appeared more than once and only a few people got on them, but the amount of people waiting for kept building up, which told me I needed to run to the front and jump on as soon as I saw the national bus and it was a complete mess when it arrived. Terrible service! (And someone will reply from National asking me to go to a link which is worthless... Not sure why they reply with these canned responses)

    Sixt Rent A Car - carrental - Updated July 2026

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