BRIAN was excellent He changed my daughter's tire. They had…read morea nail in. It advised it wouldn't be safe just to drive with a plug. Excellent service bravo to BRIAN.

They are super professional. But also super expensive. You can buy tires on Amazon and have them…read moresent to MAVIS for less than 1/2.

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.

Brought my truck in for an exhaust upgrade, to unleash the sound of the 5.7 HEMI. Spoke with Juan…read moreabout some custom work ( I purchased the muffler from another source) Juan told me to order it and they would install it. He definitely has a good crew working in the garage, Dale worked on my truck and did a quick and efficient job. The job took less than I was quoted and I ended up paying half the cost. They seem to do all types of mechanical repairs, from oil changes and brake jobs to exhaust repairs/replacements. Best thing is they had me back out on the road in no time. Great Job Guys!

Always had great service and great deals at Butler NJ location! Always use a coupon and get…read moreseveral services done on the same visit.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

VERY UNPROFESSIONAL!!! DO NOT USE!!…read more The mechanics are not skilled to perform the work they do without a supervisor being on site. The front desk girls are NOT professional at all and downright rude!!

I only suggest an informed consumer take their vehicle here. Lazy employees and no professional…read moresupervision. The workers do the bare minimum to give themselves easy jobs and give ridiculous estimates and b.s. I took my car there for tires and inquired about having my AC evaluated and repaired. The repairs were quoted at a ridiculous price over $3000. Most likely a practice by someone who can't do a job or is lazy. Lucky for me I'm from a family of mechanics a MASTER ASE mechanic and my husband a mechanical engineer was with me when they gave me this information and he let them know the estimate was bs because he told them my car didn't even have the clutch condenser they claimed in the estimate and if they evaluated the car as they claimed to any mechanic would see and know that. Also the schmo mechanic was too busy sitting and rolling around on a tire in the checkout area flirting sitting and talking to the girls. Very unprofessional place run by children. My husband ordered the parts himself and repaired it himself in about an hour and my AC is working great never better. All for about $500. These corporate shops scam people left and right. Beware.

Service was exceptional. I had a mail in my tire brought my car in at 7:45 hoping I can get it…read moreplugged. Not only did they take me right away they fixed another nail that I didn't even realize I had. Mike and Tyler were great-amazing work guys. They were super fast and thankfully saved my tire!

I got a flat on my way home from work last Friday. I was…read moreloosing air pretty quickly and luckily was close enough to Mavis i could make it there. I arrived on site without an appointment very close to their closing time. I thought for sure they would turn me away so close to closing on a Friday. I told the person at the counter my problem and he said i am going to try and fix it outside. He saw i had a nail and patched it in the parking lot. While filling, found another screw in the same tire. He went back and got the material needed to patch that one also. He was having a hard time with the second one and said he would have to bring it into the shop. Within 15 minutes i was on my way home. Big shout out to Tyler. He saved me hours of waiting for triple A. I appreciate the kindness and proffessionalism. I would highly recommend.

Excellent service and workmanship. I have an extended warranty through a aftermarket company…read morecalled "Ox CarCare". Come to find out, Ox is a terrible warranty company. The guys at Pry had to jump through hoops (hours on the phone on hold, pictures, videos, 3 years of service receipts, ect...) to get the claim covered. I don't typically write reviews but Pry went Above and Beyond! Thank you

Install new rear tire and rear pads on my 2014 Harley Davidson. I Provided the tire and pads and…read morebalancing fluid/sealer so it was just labor. $290 plus tax. Seemed real high based on past experience.

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I have had an exceptional true car buying experience with Brian Barna from Route 23 Auto Mall…read more Like all of you I started my car buying journey online researching. I found my 2024 Ranger Raptor at this dealership. I sent an email late Sunday evening inquiry. I received a very prompt response from Brian the following Monday morning. We exchanged emails and texts throughout the day and had a deal. I filled out a PDF financing application, selected a few dealer installed options, which took a coupe days to receive and install by their service team, and picked up my new 2024 Ranger Raptor on Thursday morning. On Thursday, I had the privilege to meet with Brian in person. He is a knowledgeable, courteous professional! I then signed all the paperwork with the Finance Manager and was done in about 15 minutes. Brian took the time to help me get the Ford App on my phone and walked me through connecting Apple Air Play and all basic features on the vehicle. This was the absolute best modern car buying experience for serious buyers who value their time. I highly recommend with Brian Barna and the Route 23 Ford Auto Mall in Butler, NJ.