BRIAN was excellent He changed my daughter's tire. They had a nail in. It advised it wouldn't be safe just to drive with a plug. Excellent service bravo to BRIAN. read more

I had all my rotors and brake pads replaced last October, and I had a squeaky and scratchy noise with the new brakes from then on, and thought it would go away as the brakes are new. It never went away and got worse. Two months ago, I called them up and explained what is going on with the brakes and rotors. They asked me to come over and put on some lubricant. According to the person who assisted me there told me that the brake was kind of installed too tight and they loosened it up. For sake of fairness, they did this for free. But the issue didn't go away. Every time when I hit the brake especially on the highway, the whole car and the steering wheel got very shaky. I brought the car to them yesterday. They said "you need to replace the both front rotors and brake pads. Because your car is old and ate them up". I told them "it doesn't make any sense to replace the rotors and brake pads that are not even 10 month old..." Brian (I think he is a manager) told me "your car is kind of old. So, it just ate it up". I told him, "look the rear ones replaced in the same time are perfectly fine. How come the car can 'ate up' the rotors so quickly..." Brian is very defensive. I had no choice but the replace it with a "much better ones" with a "good price" at $400 plus $200 for replacing sway bar links underneath. All seemed to be fine, but when I drove back home I realized a new clicking noise was introduced to my steering wheel when I make left turn. I called them up today. Brian answered the call and the attitude was very dismissive and reluctant. Probably this will be my last time to deal with them. From my experience with them, their service is not the most impressive one. read more

They are super professional. But also super expensive. You can buy tires on Amazon and have them sent to MAVIS for less than 1/2.

Wonderful place. The desk staff is always unfailingly professional, and the service is always fast and properly done. This was also the only place my dad (R.I.P) would trust to get new tires, brake maintenance, or front end alignment done. It is also the only place I recommend to friends. read more

I can't give an honest evaluation since I never had service from them. I blew out a tire and instead of selling me something that I gladly would have purchased the guy told me a different shop with my current tire brand. They gave me honest feedback when they could have just made a sale. Things like this are a hallmark of a good business. Thank you. read more

Be careful people this tire shop in Butler nj are Selling Use tires for new I went to My Mechanic and to a different Mavis. They both told me the tires are used. And I'm not The only one Who complains about it Definitely making a police report tomorrow to take them to a small claim court I paid $791 to get used tires read more

Got tires last week for my jeep. Everyone is respectful and professional. Also had an oil change done and had the shop check the breaks and my alignment. The staff was honest and gave me reasonable pricing. I ended up getting both the breaks and alignment done while I waited. Great service, great prices, and honest people. Couldn't ask for anything more! Big thanks to the manager Brian who is just the best! The only place I trust to take my car and not all the money in my wallet! read more

Now this is a tire business that knows how to treat a customer. A professional Manager that cares more about getting you back on the road safe.. without an attitude. The Guys here were not quick to judge, they listen to my concerns, they knew I needed to be cautious of price, but I was riding on a donut. Not only did they greet me well.. they gave me options. I highly recommend Goodyear Tire service. A+++ Guys Keep up the great work. And if you keep on taking the overflow.. the others could be out of business. read more

This place has been consistently great. I've been here multiple times and they always have great communication and are flexible to work with you. Most recently, I got stuck at work and wasn't able to bring my car in to my oil change on time so I called and they still let me bring it in ~45 minutes late. Always good work and good people working there. I'll be back again! read more

Awesome customer service in every respect. Brian (store mngr.) was courteous and very professional. Not only did the service technician August find a nail in one tire, he also found another tire with a nail. Both tires repaired in under an hour. Awesome store!! read more

I happen to get a flat in the parking lot of TDwhatever discount tires by the UPS store across from Wawas. To get turned down becuase of appointment or whatever excuse they gave.. still had to go on and leave ON RIMS.. I called GoodYear.. the 1570 address .. spoke to Mr. Brian Callahan .. ( had to put the respect on it) Who then reassured me before I reached that the issue could be resolved, get there met another staff member who greeted me n got on the case from I stepped into the door.. Best service I've ever experienced getting serviced.. I'm talking knowledgable Polite Courteous Patient .. all around personable.. 7 stars.. read more

What can I say to convince you that this is the place that you want to come to trust that your car provides for your safety, the safety of those riding with you, and the safety of those on the road with you? Our Ford Explorer XLT runs like a quiet purring dream now - so quiet in fact that it scares me because I have to listen carefully to ensure that she's running while idling! Wow! They uncovered major problems with our Audi A4 2.0TT and resolved them reasonably. These folks are our go to maintenance and repair joint! We look forward to bringing our cars back so that Dan, Brian, and Ed can ensure that they continue to run for a LONG time! read more

My wife was taking our cars here because we couldn't find a local reliable repair shop. They are nice and accommodating but found out today another problem they caused. Just paid 100 to get new lug nuts because they were stripped. Had tires done a few months ago and after there was a funny sound. Brought it back to them and they said all was fine. Brought to another shop and... big surprise - bearing issue ... $2,200. Brought vehicles back multiple times after getting work done here. I think they are just totally inept. Save your money and go elsewhere for quality. read more

I asked them to fix the issue with the brake pressure in my car. Whenever I hit a bump, the brakes become completely soft. They replaced the entire brake system, except for the master cylinder, but the problem persists. I picked up my car on Friday, but had to return it right away. The story changed from two mechanics test driving it to five, and they claimed to have bled it three then five times. As a woman, it's been challenging for me to have mechanics take me seriously. Yesterday (Monday), I picked up my car again, but the brakes are still soft with air coming out of the pedal. A simple Google search indicates that there might be pressure loss through one of the hoses. Despite spending $1200 and the head mechanic insisting they did everything they could, I'm not willing to take the car back to that repair shop. I now have to find another mechanic in the middle of the work week. I had always liked Goodyear Auto. But Unfortunately after this I will not return. read more

Excellent experience here! Super Friendly , made good use of my time ! Went the extra mile to get the part needed. Thank you !!

I've had bad experiences with the other local choices so decided to give these guys a try. They put in extra effort and made sure I left happy. I'll be back. read more

Can't say enough about this Goodyear. I was driving around looking for estimates from different locations on Route 23. I stopped in and not only was the prices better than most areas- but they were so accommodating and friendly. They took my car immediately and even offered to drop me down the street back to my apartment if I didn't want to wait. My car is driving better than ever and I'm so grateful I stopped in. Thank you to the guys at this location! read more

EXCELLENT! Brakes making strange sound just before a long road trip. Called them and they slipped me into their busy schedule with just 2 hours notice. Free brake check provided. Great people: intelligent, friendly, competent and caring. Won't go anywhere else for tires and brakes. read more

I usually check reviews before going to a new shop, but was in a rush with a tire issue. Called them up and not only did they say to come right in, but when I got there they started work quickly. Long story short, they solved my problem when other places I called said they could not take me or that I'd have to wait. Courteous, clean and best of all professional. Highly recommended. I'll be back so I can post again and change my rating to 5 stars. read more

Great service. Took a little longer than it should've but it was worth the wait. They are honest and don't just say things to try and make a quick sale. read more

I can't say anything bad about this place. Brian is the nicest most helpful and honest Mechanics I know. I highly recommend this place. I took my car to Honda and wanted a second Opinion,not only were Good Years prices much lower , but when I told him to check the issues Honda told me I had, Guess what nothing was wrong with my water pump or serpentine belt. Glad I took it here I saved $630 that Honda was trying to charge me. Thanks Brian They also have a great no finance charge credit card if paid in 6 months and great rebates on tires and services . Clean friendly too . Ps thanks for helping out my dad today with his tire Helping a senior. read more

This is an exceptionally well-run service center. I drove well out of my way to buy four Goodyear Assurance WeatherReady tires from this Butler location. Goodyear's new WeatherReady tires are one of the very best All Season tires you can buy. The manager, Brian, is as professional as they come. He's super-knowledgeable, very customer-focused and respectful of your needs. On top of that, the tires and installation were a terrific bargain without my even asking for one. They were perfectly mounted and balanced and I could not be happier with this purchase. read more

My mom and I have gone there a few times for tires to be fixed. Really nice staff and very helpful. My mom brought in her car because it was making a weird noise. They kept it overnight but couldn't find a problem. They also have fixed a few tires for me instead of just trying to sell me new ones. read more

Been there several times for oil changes and tire rotation. The work is usually done right. However, I did experience an issue when the oil filter was not replaced properly. Also needed the corrosion on one of my rims removed and they quoted me $150 minimum for a job that was done elsewhere for about 30 bucks. read more

Went in for an alignment, they found that the previous mechanic that I went to damaged my passenger side outer tie rod and incorrectly performed my last alignment. They were able to get the parts on the spot and repair the car as well as perform the alignment. The pricing I think was more than fair, the time spent there was also I think acceptable. My car is now driving much better than before. I also had my 3yr old daughter with me , the staff helped me keep her entertained while we were there as well as showed me the issues they found and talked me through everything, the receptionist Allison was phenomenal, she got my daughter coloring books, stickers, talked with her, played music for her. I most certainly intend on returning to Goodyear for my future automotive needs. A+. read more

Caught a nail in my tire and it was going flat fast. It was late in the day and most shops were closing up and wouldn't help until the next day. Called this Goodyear location and the manager Brian C. said he would stay late so I wouldn't be stuck. I was greeted in a most pleasant manner and Brian was eager to help. He was extremely courteous and professional taking the time to explain the issue and answer my questions. It was great to experience a shop that values its customers like this. Thank you Brian and the great staff at Butler Goodyear Auto Service Center! read more

repaired my tire on short notice great job highly recommend

Very attentive staff... I came in with a flat, thought I had popped a tire but found out it was a cracked rim. Quick and efficient in putting on a spare tire for me so I could get home, and ordering a new rim which was in and ready by the next afternoon. It was the worst timing possible for me to have a car issue, but I was expecting far more hassle than I actually got - and credit for that goes to the quality of staff and management in this location. read more

Fast and friendly service and it's nice to know your dealing with honest people. Had a flat tire just after five pm one day and every shop around was already closed and I knew I still had to put on the spare so it was going be late when I got there, but I called and they told me no rush,they'd be there and when I got there just before their closing time they fixed my flat good as new and told me there was no charge. Sweet girl at counter couldn't be nicer and it's obvious the place is well managed. There are alot of car shops in the area but this one stands out for the longer hours and seeing that they really take pride in their business. read more

Stopped in tonight just to get air in a snow blower tire due to the predicted snow storm on the way. Very hard these days finding air for a tire, but they were more than willing to help me and wouldn't take any money for their trouble. Good to know that great customer service can still be found. Next time I need tires they will be my first stop. read more

This Good Year location is awesome!!! Brian could not have been more helpful!! I was traveling from Virginia and got a flat tire. The tires on my car were only 1 month old so I knew I needed to find the same tire. I called Brian in a panic and he was so calm and reassuring that it put me at ease. He ordered the tire that night so it would be available the next day. When I finally got the car into Good Year we realized the rim was bent. Again I started to panic that my car wouldn't be done in time for me to get back home and again Brian was so calm and reassuring. He insisted I not waste the money on a new rim and instead he was able to get my rim fixed for a fraction of the cost of s new one. Brian and all his staff could not have been more helpful and professional! I only wish I lived in NJ so I could use them again. But I would definitely recommend this shop to all my Jersey friends!! read more

The other day my wife's tire light came on when she was driving home. It was after 6:00 pm so there weren't to many choices of where to go. I Googled tire repair shops in my area and seen that the Goodyear Auto Center on Rt 23 Butler, NJ near my home was still open. By the time I got there it was 6:30 pm and they were closing at 7:00 pm. I explained my problem to Sonnie Vella, the Assistant Store Manger and she stated that she only had one mechanic working and that they were getting ready to close. She went in to the repair shop and told Brian Callahan, the Store Manager about my problem. After working a 12 hour day Brian agreed to fix my problem , while Sonnie was pulling my wife's car into the shop she heard that the front left tire was losing air from the stem and told Brian. He removed the inner valve stem and replaced it. He then checked all of the tires topping off the pressures before returning the car to me. When I asked him what I owed him he said nothing , mind you I have never been in this store before but both Sonnie and Brian took excellent care of me. I was back on the road in no time, Problem solved. So I choose both Sonnie Vella and Brian Callahan as my heroes of the day and would recommend that if your in need of auto repairs this is the place to go. read more

If I could post a zero I would. I just took my car in for an auto change on Saturday. I noticed on Monday that my car smelt like oil. On my way to work my engine oil pressure light came on. I figured that they just forgot to reset it, but at the same time thought it would be good to take it in to a local shop just to make sure. Turns out that Goodyear did not check the oil filter and did not change out the oil filter which caused all the oil to leak out. What kind of Business are you guys running here! read more

Waited 30 minutes in the lobby and didn't see a single employee. Left without being greeted or helped. Embarrassing business practice.