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    Skahen James R III MD

    1.0 (1 review)

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    3 years ago

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    People searched for Orthopedists 112 times last month within 15 miles of this business.

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    OrthoCarolina - treatment room...

    OrthoCarolina

    2.3(21 reviews)
    0.0 mi

    Got here fifteen minutes early for a 2:45 appointment because my wife is in extreme pain that might…read morebe related to her recent hip surgery... sat around doing close to nothing for over an hour while the staff here was apparently doing likewise. got sent to X-ray part way through, don't understand why we didn't go there straight away considering we were in because pain in the area of a known hip replacement thing but I'm not a doctor; the PA isn't either but that didn't stop him from making bad decisions about the medications he prescribed and not going over the dosing instructions... (an actual physician later told us those drugs should NEVER be taken together) so yeah, not a good time from start to finish AND I took half the afternoon off work for this...

    Afternoon Blessings, I was scheduled today for another knee injection at 2pm today. However I…read moreexplained to the front desk that I didn't have my $10 copay this time. She told me that I would have to reschedule my appointment. Also that I had a balance of 69 cents. This was very disappointing to here. There was no compassion or care. This was my second visit and I paid my $10 copay before but my prescription came first today. Not to mention I've been experiencing homelessness since February 23rd 2024. But THE LORD helps me to keep up with my health and appointments. It would've helped to get a call or maybe told at my previous appointment that if for any reason I don't have my copay, that I would have to reschedule. There wasn't any room for understanding. Praying that the system does better and not treat people like robots or inhumane In the mighty name of Jesus AMEN MESSAGE Delivered KINGDOM FOREVER AND EVER AMEN!

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    Atrium Health Musculoskeletal Institute Sports Medicine - Inside the waiting area for patients

    Atrium Health Musculoskeletal Institute Sports Medicine

    3.5(2 reviews)
    12.0 miHighland Creek

    Saw Dr. Hamm who was just fine. Yes, another 6 weeks of PT was ordered though none of that has…read morehelped the pain in my hips and lower back before, but okay, sure. 6 weeks later no improvement (and in many ways the pain was worse after PT.) So he shuffles me over to Dr. Haines. One aspect of my treatment is that no doctor wishes to view my issues for their complexity. Every doctor decides "It's the left hip!", as the only one with a replacement, and ignores the rest. Marvelous. Same thing here but cool, we try again. Haines is okay, except she seems highly disorganized. She promised to call after she viewed my xrays. She did not. Still haven't heard from her. I insisted that small bore MRIs aren't something I can use(nobody should, they're horrible), large bore or open MRIs only. She promised she would take care of that. She did not. Some scheduler called to set me up with a small bore and I refused, told her I explicitly told the doctor no small bore. The scheduler said she wasn't informed of that. So she transfers me somewhere for an Open MRI that ends up being in Rock Hill SC. Surely there is an Open MRI or large bore inside Charlotte. In fact, a search shows there are 5 or 6. So why, pray tell, am I being forced to drive to SC for an MRI? Not only that but some other scheduler is leaving me messages for an MRA appointment....but the return call number rings four times and hangs up. So how many schedulers did Dr Haines set me up with? What is going on here? None of the schedulers even know who ordered the MRI or the difference between large and small bore MRIs. Yes, I could use The Magical Portal I guess, though even my husband is sick of having to invent new passwords every time he tries to use it since the old ones disappear. At this point, I'd have 7-10 portals to juggle which I refuse to do. If someone wants to pay me to input patient information into some off-sight database where it can be hacked or shared with multitudes, they can do that. I get the feeling that Atrium Health Musculoskeletal Institute Sports Medicine really doesn't want me as a patient. I was hoping for an alternative to The Bone Yard of OrthCarolina but sadly this is not it. Wish we had access to a teaching hospitals and practices like Duke and Bowman-Grey, in Charlotte, rather than these hedge fund managed clinics.

    I arrived 10 minutes before my scheduled time. The secretary ignored me until I said "excuse me"…read more She was so engrossed in watching her phone she did not realize I was there. She told me she would check me in at my scheduled time and to take a seat in the waiting area (suggesting the family waiting area). I decided I would wait in the patient waiting area as I was not confident she would remember I was there. Another patient came in and she rudely told her to come back in 5 minutes because she was on her lunch break and would not be checking anyone in until 1 PM. Without a beat she turned back to her phone and continued watching her phone. She was so rude. What a poor representation of this office! I say that because as soon as you get called back your experience changes. Everyone from the CNA who takes your vitals and blood sugar to the nurses and MD in the procedure through post procedure are all AMAZING. Everyone of them are professional yet so personable. They tell you what to expect as you are in the procedure and do a great job with the discharge instructions. The nurse even calls to check on you the next day! Now, that is excellent care and support! Dr Thakur is excellent. I highly recommend him for both in office evaluation and for your procedure. I feel 100% safe with Dr. Thakur's expertise. I would not go anywhere else. Don't let your front office experience alter your opinion of the care you will get when it really matters.

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    Atrium Health Musculoskeletal Institute Sports Medicine - The only negative feedback of this review. The secretary who checks you in treats you like she cannot be bothered.

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    The only negative feedback of this review. The secretary who checks you in treats you like she cannot be bothered.

    Skahen James R III MD - orthopedists - Updated June 2026

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