I don't know maybe customer service make a fine come back to American venues…read more Absolutely everyone who worked there, and I was told it's a fam business, so probably genetics, we're extremely unhelpful and would not even politely say that they aren't aware. Their website is horrible. There 0 information on what's allowed or not, and then you bring balloon and confetti and they yell at you There is only one restroom and there were a lot of people. Our birthday "room" was in a hall with dividers - where others peoples were having a party. The service girl was constantly very stressed, Red in the face and kept bringing thighs we did not order lol. The last complain - I promise - the "DJ" was playing slow elevator music, from the 70's and kids all went off the rink and was just sitting in the small divider ))) I went to the DJ- asked for music suitable for 9-10 year girls and boys and girls my mum. He said 0- oh I don't what to play ((( maybe you make a music list and give to me? I gave him $20 and he forgot about the list. I would still go there w my kids - just to skate, in dark cold evenings- but if you are planning a birthday party, think again. Thank you. P.S. I rarely write bad reviews but my daughter was very nervous that her friends were bored out of their mind, all the decorations went to waste, so my e random little kids will come and eat from their table and the service girl was basically screaming at them. Don't want be a snob, but that's why I never go to Thurston county)))

Went yesterday w/ a friend and had a blast:) Music could have been more diverse ;) (add some…read morecountry hehe)

I used this service for my baby shower. My coordinator Becca was so easy and fun to work with. She…read morewas in constant communication and had some really great ideas for games and decor. I have already booked my next party!

This was truly the greatest party planning service I've ever booked. They were professional, kind,…read moreand amazing communicators. I was skeptical to use them because they were new but they went above and beyond my expectations and they gave me more attention than any major party planner I've hired in the past.

Hoopla Events was such a big help with my Sept wedding! Krista was so awesome to work with and has…read moresuch an eye for how everything would look together and how much of everything to order so i didn't go over my budget. She helped me with all the things i couldn't find that i had wanted to order and had all kinds of other ideas to add to mine and has all kinds of connections with other vendors to find EXACTLY what i wanted! I would recommend Krista and Hoopla Events to ANYONE trying to plan a wedding or anything other big event!

I am a HUGE fan of Hoopla Events. They have now successfully coordinated our annual "Seeds of Hope"…read moreauction for the past two years. As a busy non-profit director of an agency that serves 4 counties and over 5,000 people a year it would be impossible for me to accomplish an auction without help. The Team at Hoopla brings more than just "help"- they bring a positive "can-do" attitude, experience and know how! When I begin to get overwhelmed with the 1,000 details I am reassured and as we go through each item--I learn that they have already been addressed and there was no cause for concern. I strongly recommend others consider using Hoopla for their event coordination. With Hoopla we have doubled our fundraising goals. They are the best!

Steven did all the decorating and design of our wedding. We trusted him with full creative control…read moreand did he ever deliver! His decor probably got us as many compliments as the bride did. Truly could not have been more satisfied.

We worked with Kyro as our wedding stylist and were so incredibly impressed with her that we added…read moreon more services, including Day of Coordination. All along, Kyro simplified our planning tasks, recommended great vendors, and provided very valuable advice. On the wedding day, Kyro ran everything very smoothly, and managed to pull off an incredible event while navigating strong personalities across some of the vendors. I would hire Kyro again for any wedding or corporate event!

When my fiancé (now wife) told me she wanted to get a coordinator, I thought we didn't need one…read more She insisted, and we ended up going with Kyro at Good Friend Events. After the wedding, I now think this was the best money we ever spent. Throughout the day, they made sure everything was taken care of perfectly. They told me when and where to go to keep everything moving on time, they coordinated all the setup, and made sure I didn't accidentally run into my fiancé before the ceremony. After the ceremony they were kind and smart enough to set aside some appetizers for my wife and I to enjoy in our room while we took a quick breather. We were too busy with pictures to have enjoyed them otherwise. They let us know when it was time to go down for dinner, which we had opted to do outside. We had some bad luck, and it was very hot and sunny - so much so that we decided we needed to move the dinner inside, and Kyro and her team got it all sorted in minutes. Our venue had very strict rules where we would be charged steep fines if everyone (including cleanup) wasn't out by a certain time, and she and her team made sure that everything went to plan. They packed our cars with everything we had brought, making sure we didn't forget a thing. We could not have made it through without the help of Kyro and her team. We cannot recommend them highly enough.

Lu'isa was a fantastic day-of-coordinator for our wedding! Leading up to our wedding, she met with…read moreus several times to talk through details, including a walkthrough at the venue itself. On the day-of, she arrived promptly and got everything set up in plenty of time. She also ran the schedule and made sure all of our vendors and cues happened just the way we wanted. We originally booked Lu'isa in early 2020 and she was flexible when we had to postpone due to the pandemic. Highly recommend!

I hired Lu'isa to coordinate my spring 2023 wedding. I would NOT recommend hiring Lu'isa. In the…read morebeginning, she was responsive and we had several back and forth emails. However, she has been ghosting me for several weeks now. She only attempted to meet with me once (I was out of town) and never tried again. Her contract stipulates that a venue walkthrough is required 6 months before the wedding. I am now well past that window and she never reached out for this nor did she respond to my email asking about it. I asked for part of my deposit back as she has done nothing in terms of planning for my wedding and unsurprisingly she has not responded. Your wedding coordinator is supposed to relieve stress, not cause you stress. I'm only glad this happened now and not a week before the wedding so that I can find a wedding coordinator who is actually willing to do their job.