Area is clean and organized. The staff is always walking around and asking if you need help finding…read moresomething or if assistance is needed . They have a variety of shoes for the family . They have sales depending on the season . They also gave out these vouchers you can use later worth 25 dollars when you spend a certain amount . I think the value of the shoe is good for what you pay and my family usually gets Nike . Lots of parking .

Ordered online for pair of shoes that I failed to pickup before the policy period of 10 days and…read morethe store marked as picked up. Curious how I have never visited this store and the policy states ID required for pickup. Please investigate your employees for theft.

Came here the first time to buy some shoes for my mom and dad for Christmas and the second time to…read moreget myself and my daughter some shoes. I like the place but the selection is very limited. I may come back for some Wolverine work boots I saw.

I placed an order online and had it shipped to store. Very easy, efficient, and quick. I walked in,…read moregave my name and voila, they handed me my package. I ended up wanting to peruse to see if they had a pair of loafers I'd spotted online that I wanted to try on. I like how they have the shoes separated by brand but after searching and searching I could not find the loafers I was looking for. I'm sure it's difficult to stock shoes that everyone will like and it's so simple to shop their online store so I won't hold that against them. I love their rewards program and it definitely comes in handy when purchasing shoes because sometimes they can get pricey. Overall this is a place that I come to first when school shopping for my kids or if I'm needing a pair of shoes for an event or just to compliment an outfit. You should for sure check this place out also!

Great store! Easy to find cardigans and last minute touches to your outfit. Only complaint.... you…read moremay see homeless people try to walk-in or hang out outside, have noticed twice within my last three visits.

They have a variety of shoes, some clothing for the entire family…read more The store associates are kind and helpful!

The customer service at this location is extremely poor, and the staff and management are…read moreunprofessional. Instead of helping resolve an issue that was caused by an error in their own system, they handled the situation with very little concern. Ruth was especially rude and unprofessional. Rather than listening or trying to help find a solution, she was dismissive and impolite. A situation that could have been resolved respectfully turned into a very negative experience because of how it was handled by staff. The staff at this location are a poor representation of the WSS brand. Customer service should involve treating people with respect and working toward solutions, especially when the issue is on the company's end. If management continues to tolerate this kind of behavior, it will only damage the reputation of this store and drive customers away. I hope WSS takes customer feedback seriously.

HARASSMENT!! This store will monitor every movement you make within the store. I will be filing a…read moreHARASSMENT complaint immediately towards Store Manager Mary (lady with the glasses) as she watched every movement I made. Store #2165, get your act together because not every customer is a thief. Associate Gigi (ID #307619) apologized and was kind enough to apologize on her behalf. DO NOT COME HERE UNLESS YOU WANT TO BE MONITORED! Mary, this will not be the last of it!!

Terrible service! The line was 15 people long and the sales floor staff told us that the store…read moremanager wouldn't allow them to open a register! Waited 30 minutes in line and then the same gentleman that told me that he wasn't allowed on the register decided to open a register and it did not apologize for the wait etc. He said that the store manager's name was Mary and that she would not allow him to get on a register! Ridiculous

This place or WSS is our to go shoe place. I think they have a great selection on women's shoes…read more They're currently having a BOGO 1/2 off on a selection of shoes. The store is spacious and seems to always be stocked and clean. They have shoe fitting benches right in the middle. They have a little selection on backpacks and lunch bags as well.

Not happy with the customer service today. I picked up some shoes in the store- tried them on- and…read morethey didn't fit- asked to return them or exchange them and she did not allow me to look around- she credited my account. I wanted to have the option for an exchange- she didn't hear a word I said- just proceeded to give me my receipt and look right thru me. The supervisor and customer service that helped me proceeded to talk about teaching someone's kid Spanish- and made a derogatory remark about Asians- and said, "my bad someone's in the store!" Not happen with this store. Usually they're are so good, but these were two different people with zero room awareness or professionalism.

Nordstrom Rack in Bakersfield is an average experience compared to the other Nordstrom Racks across…read morethis beautiful state of California. This Nordstrom Rack has plenty of inventory it just happens to be average, overpriced items that can be found at the TJ Maxx right next door or somewhere between Marshalls and Kohls. Today was probably one of the few times that I actually was looking for a pair of shoes and they happen to be some hocus I don't believe Nordstrom Rack does price matching when they add their stickers to their products but a lot of their products are overpriced whether something is on sale or not is debatable. Today I was looking for On clouds or Hokas for my upcoming trip. The Nordstrom Rack usually has comparable prices to online at the on store or even the Hoka store but after researching several items including the one in the pictures below there's no reason to shop at Nordstrom Rack anymore, instead shop online and save 10 to 20%. I really do understand sales price meaning Hoka can run better sales in most cases as the manufacturer but most items are overpriced in Nordstrom Rack. Ralph Lauren polo shirts two to three years old are still running $70 even more expensive than the outlet price, basically Nordstrom Rack is overpriced in my opinion and this one in Bakersfield has given me reason to continue to go.

This place has high end brands of clothing, shoes and accessories all at great prices! Can't wait…read moreto come back to pick up another pair of shoes for the family.

This finish lines' service was horrible. I don't understand how it's 15 min till closing and…read moreeveryone's doors are open but theirs. I called as well, and the phone was answered with a nasty attitude. Do better and fix your customer service or at least attitudes!

After horrible customer service across the way from Foot Locker, the sales associate at Finish Line…read morelistened to my son and brought the perfect shoe from the back - it wasn't even on a display. The only thing was that they only offer one shoe to try on and I had to find someone to request the other shoe. But overall, a positive experience.