Good product! Nice service at Rosemont Outlet a d a good price when they have the annual clearance/…read moresale.

It's my cousin's birthday tomorrow and I haven't bought any gift yet since I'm so busy with my…read morework. I'm lucky that it will be celebrated on Sunday and I don't have to work on weekdays. I chose this place because it's near my apartment and also it's not a hassle to drive. I came here for a second time and their products were good. Some of their selected items are on sale so you can save a lot of money. I chose to buy him a long sleeve polo. The fabric was thin and it's not too hot to wear. Staff said that it was comfortable to wear. She's nice and helps me to choose. Aside from that I also bought a jacket for my husband. Its thick and good for winter days. It's a little bit pricey since it has a good quality fabric. I bought everything I needed. Highly recommend this place.

I'm a petite lady and as much as I enjoy shopping, it can be a bit frustrating. My favorite pieces…read moreto buy are jumpsuits and dresses. If a mini dress comes in a tall, and they have my size, I will purchase that for a more conservative length. Cropped pants are my go to in the warmer seasons, I think you know why. I can't even buy a jogging suit that doesn't need a cut or hem. I don't particularly care for the elastic band around my ankles. Searched high and low for an affordable option for alterations. K&G was recommended. Placed a few pair of pants in my car and stopped in after work. I went to the back of the store and spoke with the tailor. He was very nice; had me try on my pants and made the soap mark at the desired length. He said I could pick them up in a few days. I did. Happy to say that the prices for my alterations are affordable, I am pleased with the end result. I have even dropped off a few more pairs of pants. With that being said, I have found my tailor.

Always great customer service at this location and a good selection of products…read more I'm visiting from out of town but I always stop in

Walked in and was properly greeted and immediately serviced. David was the associate that assisted…read moreme and he was extremely pleasant and accommodating! He assisted my children with measuring their shoe size and quickly retrieved shoes from the back. The associate(Jazmine) who assisted me at the register was equally pleasant and informative. Unfortunately, I don't find great customer service in the city of Chicago often, which results in the business not getting my money, but when I do I acknowledge and promote! I advise anyone who appreciates good customer service, and in need of items offered by Foot Locker to visit this location!

Had a great first experience at Stride Rite! My son has a very high instep and is learning how to…read morewalk. Any shoes I bought from department stores would not go over the width of his foot. So I went to Stride Rite and the lady was so helpful. She measured my sons foot and told me all about the right type of shoes for him and let me know which ones came in extra wide. The shoes are a bit pricy but totally worth it if you have a foot that is hard to fit. I left with two pairs of shoes and extremely happy with the customer service and the products. Not to mention my 10 month old son fell in love with the lady helping us and trying shoes on him. Will definitely come back for more shoes in the future.

Went in to get a white coach purse cleaned because of color transfer they did as best as they…read morecould.. 3 stars only because we spend so much money on these teams there should definitely be a way to keep them clean/like new... Still would recommend

Called to see if I could get a bag for my mothers purse I purchased and was met with nothing but…read morehostility for a simple request. I made it very clear I would be willing to even buy a new product and was just berated for even proposing such a question. I have seen plenty of people as for a bag while simply walking past a store without a purchase. And it was at MUCH higher end stores such as Gucci and Louis Vuitton just sad and terrible. I could not get a simple sure no problem when asking for a simple shopping bag after I have made clear purchase and it is a gift and I said I was willing to buy a new product if need be truly just sickening to be treated as such. My call was placed on April 5th 2024 it should be on record how my demeanor was altered by the rude remarks and criticisms passed down by a clearly spineless, arrogant, selfish, contradictory employee worker of the lowest level in the corporate totem pole. Truly sad I think I will let it inspire me to make a song. Thank you for the fuel as you was your driving home. Less than 1 star service from that "male" employee.

Walked in and I was greeted right away. Was literally waited on by one of the most friendliest high…read moreenergy sales managers I've experienced in a while. Nikki is her name and I will definitely do business with her again any day. I didn't have to wait for a long time for requested merchandise to try on. Even as she assisted other customers she never failed to make sure we were all taken care of right away. She was awesome!!! If your in need of some Hottt High Heals or Sexy Boots ladies go check her out. Even for the fellas they have shoes, hats and apparel go in and leave out satisfied I know I did.

This was my first time making a purchase through this company and is more than likely the last. I…read moreplaced my order online for in store pick up. That went very smooth. Once ordered I received updates from their customer service via phone and emails. The order took about a week to get to the store. I received a hone call and an email stating the order was ready to pickup. So far everything was fine until I went to the store and had to interact with the staff. So when I walked in the store there were 2 young girls just standing in front of the checkout counter. One of them said very dryly asked can I help you? I told her I was there to pick up an online order. She than just looked at me and made a face. So i was confused and asked what was the face for? She responded they don't do that. I was like who don't do what? She then said Shiekh shoes does not do in store pick ups. Now I'm confused and I tell her well I received a phone call and an email to pick up my order in the store. She then just walked away. She went over to lady that was walking up and said so she (me) is her to pick up an order, is there an order? The lady immediately said I have to check she did not once say they dont do that. The young girl than just waled away and started randomly wiping a mirror. By this point Im annoyed because this little girl didnt know what she was talking about and her attitude was stank. The lady she asked about the order went to the back and in less than 10 seconds came back with my order. So the information that little girl was speaking was false. And once i saw this it left a bad taste in my mouth. If i do order something again I will just have it shipped to my home.

While shopping in the store, the store associate Bobby was very helpful and informal. He works hard…read moreand he gives great deals!!!! The store is very clean and we loved the convo that we had with Bobby. The store has a lot of different clothes and shoes to choose from, we shopped here for my daughter's sweet 16 clothing and the deals was superb!

All time worst location I've ever been to. I came into this location to exchange my Nike huarache…read moreto the Nike ultra pair and the store manager with the name tag "Dana" was extremely disrespectful and was no help at all. He claimed that I buy shoes and "return them every week" just because this was my second purchase with the incorrect pair. At this point, I don't see how a store manager can be so rude and have no remorse towards his customers. Do not go into this location seeking for help because neither the "manager" nor store employees will do it. Also, I had to go online and try to order my own shoe, I guess they need more training on that haha.

Went to this location recently to purchase a pair of Nikes, and it was a totally different…read moreenvironment from the other shoe store in the mall that I visited. The customer service here was top notch. It was a perfect blend of making sure you needed help and backing off to allow you room to breathe and decide if you wanted anything. And when you did need help....they were right there to assist, not to push some stuff on you that you neither needed, nor wanted. Check out was a breeze, and in less than 5 minutes I was on my way home with my new purchase. 5 star service Champs!