I love this new location for Lubbock's local shoe experts. It gives easier access to those of us…read morerunners on the south side of town. We're here, I promise! If you build it, we will come! If you're from out of town and more used to mainstream stores like Fleet Feet, you will not be disappointed coming to this store. It's quite similar. They seem to contract with only the most popular and biggest brands for mostly track and road runners. Think brands like On, Saucony, Brooks, Hoka, and Altra. But they also include Topo Athletic in their lineup, which appeals to me, even if it's only a few shoe models to choose from. Socks include Balega, Feetures, and others but no Injinji - a big bummer for me. They have a small smattering of running clothing, accessories, insoles, nutrition, watches, and other items. Selection is larger at their main location in town. As a specialty store, they have specialty store prices. That is to say, they can be a bit high. They are also, as mentioned, directed towards strictly road runners. I have not found trail running shoes here. Staff is very helpful and friendly. They are plugged into the local running community with a couple of running group meetings here per week. They even occasionally raffle off gift cards. Definitely your primary stop in town if you are a serious runner.

I have been looking for good shoes for years. My brother recommended I go here. Never would have…read morethought I would find great shoes in Lubbock since I live in the Austin area. The staff were friendly and knowledgeable. I am so impressed with the experience I received. They are very detailed in assessing the right shoe. Gave you options. Bought a great pair of shoes. First time in years my feet have not hurt. This place and the staff are amazing!

Everyone was so friendly! As soon as we walked in we were greeted and we're asked if we needed…read moreanything. I didn't even go in intending to buy anything and walked out with 2 pairs of shoes! Thanks for providing and creating a great shopping experience.

I'm a fan of Boot Barn in Lubbock, TX…read more My significant other and I went here to get his groomsmen attire for a cowboy wedding later this summer. We were having trouble finding the black label Cinch jeans as well as the right fit for a particular sportcoat. Two different staff members assisted us. I am unaware of the young lady's name as she came off as very modest, giving sales credit to the young man, Kash, who also helped us. (Very cool that Kash was named after Johnny Cash.) My SO wasn't satisfied with the cowboy hat selections, so we went elsewhere for that. Overall, this place has good Western wear selections at prices that are not completely outrageous.

Couldn't dream my new hat because their steamer was broke…read more.... Hat they had on sale was their store's brand..... seems alright so far, still a little tight on the temples..... Took hat to Cavender's, they steamed and creased it for free but I did tip the guy at the hat steamer $10 for his courtesy. Will buy my next one or other Western apparel from them from now on!!!!! My Justin roper boots were priced fairly reasonably and fit well, but could of got them, my hat, & hat band at Cavenders for the same or less price & not have to wait a week+ for it to come in from Dallas. Boot Barn...........Never Again!!!!!

Well made shoes that you can't find in Lubbock anymore. They're expensive, but you get what you…read morepay for. Stores in Lubbock are ordering shoes that are cheaper and will not last as long. It sounds great that they don't cost as much, but you'll have to buy shoes more often. I would have never walked into this store, if I hadn't been with my mom. It didn't take long to notice the difference in the quality of the shoes. The employees are always nice, and their sales are fantastic!

In the market for a range handgun case, I just wanted something quick and compact. Nothing fancy…read more My internet search a month prior to led me to 5.11 Tactical, so I jumped on the opportunity to visit the small store when we were in Lubbock, TX. We were immediately greeted by a nice lady who knew exactly what I described to her since it wasn't on the floor and promptly assisted me by grabbing a black double pistol case - that also holds 6 mags - from the back. I have already ironed on a bunch of my patches I had been storing for years. Love it - especially for the price: $43.30 including tax. It's sturdy and has been easy to use during several trips to the range this far. Thanks also to this employee for directing my daughters to the clean restroom. Dressing rooms were available if you need to try on tactical pants, etc. Free nearby parking.

Just order instead the lady at the front was less than helpful. Asked if I wanted to link my online…read moreaccount and go through the process I said yes so I can use my first responder discount. Then she told me 5.11 doesn't have a first responder discount. If I use it online and can't use it in the store what's the point of linking it!

This Shoe Dept. Encore is next to the food court inside the South Plains Mall in Lubbock, TX…read more My daughters & I were here for back-to-school shopping on July 20, 2024. I wasn't a fan of their system for a few reasons: 1. There were no employees to greet us much less assist us with trying on shoes. 2. Most boxes had only 1 shoe, so when you were ready to check out the employee at the counter would go to the back to get the matching pair. I prefer to try on both shoes at the same time. Same with my kids. I understand they probably did this because they were losing money, but this was not convenient at all. 3. The checkout area was almost to the back of the store. It's a long trek when you have several boxes. My youngest daughter picked out a pair of Hello Kitty Heelys ($69.99) for her birthday from her uncle here. They're cool because the wheel is removable. That way she can wear them to school.

Full disclosure, I took boots here about 15 years ago to get a half-sole put on. At the time, the…read moreworkmanship was acceptable, but the customer service was pretty poor. Last week, I took a pair of boots in again to get the same thing done. A miscommunication led to them removing half of a good sole to put on the rubber half-sole. The workmanship was far better this time, but not what I had asked for. I took them back the next day and addressed the issue. They made it right. You can't ask more than that. I left a second pair with them to have a new heel cap installed. They have earned my business.

The hats I took here were fitted and shaped just as I wanted. So I took a pair of boots here for…read morerepair and the "fix" on them is so tacky, I have never worn them. Won't be going back.

I Can't recommend this place enough! The staff is so friendly and welcoming. There is a man named…read moreDarryl there who I can only describe as my long lost father. So knowledgeable and humbly honest. he helped my son pick out a putter and helped him with swing. Coming in to Lubbock form Houston I will definitely come back to Golf Headquarter.

Customer service, attitude, hospitality, demeanor, we're all extremely lacking. The guys working…read morethere totally suck at their job. Went in with my wife and son and never was approached by a store employee, when I asked if they carried womens shoes they just laughed and shook their heads. DO NOT SHOP HERE. I guarantee my wife would out play everyone in that store, she hits from the whites so let's get it. Lastly, I take great offense that everyone in that store looked down on me and my entire family. We will never give our business to a bunch of low life's that act too good to do their job.