I love writing reviews, but there are times where I really don't want to write the review because I really want things to be better than they were. Sketch is one of those places.
Four of us went here to dine in the Lecture Room (Nava, Andrew, me and my other half). I was really excited. Nava had a £50 promotional code! My parents got my other half a £100 gift voucher! I was ready to have some fun and a good meal.
Unfortunately, several things went majorly wrong. It started out okay. We met in the Parlour room for drinks. The drinks were nice, if not a bit strange. They took us upstairs to the lounge in the Lecture room to wait for our drinks. My rosemary martini tasted nothing like rosemary nor a martini. Reading the ingredients, it was expected, but still, rosemary would be nice. The other half wanted another cocktail, so the waiter brought him the cocktail menu (for the Lecture Room). There weren't many and they were way too expensive. It was close to £50 for an old fashioned, and while it was with really rare bourbon, it seemed a bit too expensive. So the other half asked if he could order a drink from downstairs. He was told no. He was told he could go downstairs and get one, but they wouldn't make one upstairs nor bring it up for him. (Annoying). He went downstairs. The maitre d' saw him going downstairs. He was with other people, but eventually caught up and told him that they would take the drink to him upstairs. And they comped him because he should never have been told to go downstairs and get it. The comp was nice, but it was annoying he had to go down and ask for it in the first place.
At the table, we were told we couldn't use both the voucher and the promo code. Which made no sense. A voucher is money they already have. It's not like we were trying to use 3 promo codes or anything. Nava agreed that we could use ours. My other half had to talk to them at the end of the meal. The manager agreed that we could use both, obviously, but the fact we had to actually discuss it with them was annoying. (The trend here is annoying, in case you haven't noticed.)
The food was actually pretty good. Most of it. However, they left the plastic backing on part of my food, which I had to eat around. Really two-Michelin star restaurant? Plastic? I also had a bone or plastic in my fish as well. Two courses in a row? It's annoying (and puzzling). The chicken curry was fantastic. They really enjoy giving you two or three dishes at once. (Or in the case of dessert, SIX. Yes we had six different tiny plates surrounding each of us. My other half was overwhelmed and felt rushed to eat it because it was all there at once.) And they liked to whisk the plates away at random times. I'm used to dining in the UK where they take plates away all at once, but the constant whisking away of plates was a bit unnerving. The hot chocolate was good, very good. Not the best I've ever had to be honest. Given that good chocolate is fairly new to the UK, I can understand why people would think it's the best. I'd have it again to be sure, but I've had far better in the States. The seaweed butter was to die for though. I've never had it, and I kind of fell in love with it. We ran out early, and had to ask for more. Irritatingly. We were almost out of butter and they kept bringing us bread. It's not hard to notice that more butter was required.
The wine. It was really good. So good we do what we often do and see if we can find it to have at home (because wine at home is usually about half the price. There's a markup, I get it, I don't mind paying double for a bottle when you're at a restaurant). We couldn't find it anywhere in the UK, but they were about €15 a bottle on the mainland. Now I'm pretty good at math, but you don't really need to be great to figure out prices. I know it's more expensive for booze in the UK (thank you taxes), so €15 a bottle equates to about £25-30 a bottle in shops in the UK. Now double that, it's pretty standard at a restaurant. That's about £50-60 a bottle if you're out. Now these wines were about £75-90 a bottle. That's a triple markup. I shouldn't be surprised since they were selling glasses of Balfour sparkling wine for £30 a glass. I can get it at home for about £40 a bottle. Do the math. Six times £40 is £240 pounds. That's way more than a triple markup. Triple markups are a bit too much for my liking.
The decor is pretty fab though. All the rooms are decorated differently and you can tell they spent a lot of work making it look the way it does. The big cushy seats in the Lecture room were also great for eating dinner in!
So overall, I had a good time, the food was good. The service needed a lot of work (so very surprised with the two-Michelin star rating). It seemed the servers needed a lot more training to understand what Michelin star service should entail. I'm probably not going back when there are lots of other places to try and since I wasn't wowed by my experience, I'll be moving on. read more