Went in with a broken binding 10 minutes before close. The guys working the repair counter were…read moresuper knowledgeable and friendly. They immediately understood the problem and fixed it fast! They even replaced the part with one from a nicer line. When I went to pay they said that it was quick and easy and the part they used was "spare parts" so I didn't have to. I tried to insist but they wouldn't let me and just started working on the next board. Awesome store that I would highly recommend for both their gear selection, and specifically their extremely reasonably priced repair services!

This location recently changed hands and became Neon Wave. I have nothing bad to say about…read moreDarkside, but I'm a big fan of Neon Wave. I've been in a couple of times this week to grab necessities, and they've been fantastic. Knowledgeable, helpful, patient with my rowdy toddler. Since they're brand new, their stock is a little thin, but I was told it's all rolling in still. The stock they do have is good quality and the aesthetics are fantastic.

Brought my favorite skis in for full tune after doing a lot of damage to the bases and edges in a…read moreweek in dry Colorado. Folks are so friendly and knowledgeable. Picked them up the next morning. They looked great but that's not the proof. Took them out for a day and what a difference. Skied like they were brand new. Can't thank Alpine Options enough for their great work.

service is not customer focused - was told to bring skiis in and got there at 4:37pm and they close…read moreat 5:00 but was told i was to late to get skiis sharpened and waxed. They need to be more clear on when they actually close the service as it is different than the store hours.

Some instructor buddies recommended Pinnacle for a base grind. My daughter has a race this weekend…read moreand a hand tune wasn't going to cut it, but we live in an area where it's tough to get a good tune. Things didn't break right and we weren't able to get them in to leave them over night so we had to come in the day we were rolling out of town. Jack was very understanding and took care to get them turned around for us quickly. Most shops would have hustled it and done a botch job but they came out super slick. Grateful to my buddies for a stellar recommendation and to Jack in the tune shop for living up to it! Thanks again!

Pinnacle is THE shop for buying, demoing, or renting ski/snowboard equipment near Stowe, VT…read more While Pinnacle offers the largest demo supply in the State of Vermont, the Shop's welcoming and knowledgeable staff truly set them apart from any other business. Special thanks to Mike @ Pinnacle, who's subject mater expertise, patienence, and genuine personality, made the visit (including the 30 min detour) all the worth the while. After discussing four different ski options with Mike, and two days of demos, I opted to purchase a pair and could not be more thrilled. Thank you Mike, & Pinnacle, for such a pleasant customer experience and successful purchase of my first pair of skis!

Huge selection of gear for all seasons and super helpful staff always willing to help you out with…read morerecommendations for whatever you're looking into. They have a great selection of Patagonia gear plus their sister shop the Patagonia store of Burlington aside from clothes. They have an awesome selection bikes even some electric ones!

This store located in downtown Burlington it's very cool. As soon as we came we were…read moregreeted,awesome. The store is perfect for those who enjoy skiing. We bought a bib and a pair of pants for snow. The staff very friendly. I enjoyed the two story building. The staff came often to check on us. Greatly appreciated, as I said staff very friendly. I recommend this store, good prices, affordable and fun to walk around.

Awesome experience. Was quick to get our rentals, everyone was cool and down to earth. Return…read moreprocess was so easy too. We would highly recommend renting from them and would return when we're back in the area. (We rented for 2 adults and 2 kids age 5&6)

This place was great. The people were super friendly as was their dog, Destiny! My son and I…read moredecided to rent from them as they are substantially cheaper than at the mountain itself - and it's literally right next door. Great merchandise as well - on sale! Plenty to choose from and we were able to rent a pair of snow pants for the day - fresh out of the laundry! Definitely will visit them on my next trip.

I was in dire need of some new hiking gear and the crew here helped me find exactly what I was…read morelooking for. Thank you Keagan, Sienna and David for the help!

From the owner: Black Diamond Equipment. Designing and constructing the world's best climbing, skiing & mountain…read moregear since 1957.

Good selection of winter clothes when you visit VT in the middle of winter and realize you are not…read moreready for their cold. Can be expensive. The staff was super nice helping me pick the right gear. Renting skis, boots and poles (no helmet) (~$48) and snowshoes was easy (~$26)

Amazing and friendly service for rentals! Came here to rent snowshoes ($25/day) and the Bronze Ski…read morePackage: skiis/boots/poles ($40.50/day) + Helmet ($12/day) and the process was very quick and easy. I made an online reservation the night before, received an email confirmation, and picked up the following day. When you first enter the shop, turn right to the bottom floor.

Excellent staff and service. Locally owned. Great upgraded new location. Golf, Ski, Bike and…read moreclothing gear. Golf fitting staff is impressively knowledgeable, Lucas in particular.

A gentleman named Tom helped me fit my ski boots earlier this year. His service was EXCELLENT. Ski…read moreboots fit perfectly! I had the best ski trip ever! Thank you Tom!

this place was absolutely amazing. the service was great. I talked to a guy about telemarking. He…read morewas amazingly helpful. Jason and the rest of the crew were amazing and nice. some of the best ski shop service I have ever had. The amount of products they carry is stunning. I believe that you can get anything you need there. The value was also great. I got a top notch pair of telemark skis and boots for very cheap. all around the best ski shop in vermont.

Had some good experiences there before but after today won't be back. Can chalk up an interaction…read morewith a disgruntled employee as a bad day, but back to back, there's something wider, wrong. Was curious to learn more about a ski to purchase and guy downstairs running rentals w a bit of a limp said, "I'm way too busy to bother with this" went upstairs and pretty similar attitude from woman working register w dark hair / nose ring. Maybe because its a holiday and they were probably busy and likely under-staffed, it was just a bad day, but it's tough to justify going back when there are better options such as Pinnacle in town

My husband and took an Intro to Canoeing session at the Waterbury Reservoir. It was my very first…read moretime canoeing. We really enjoyed ourselves and look forward to doing it again one day. Carlo was our instructor. He was fantastic, very knowledgeable and patient. Thank you!

Cute little outpost, has a few kayaks and sups to get you out on the water that day. Seasonal…read moreoutpost, just opened a week ago. They don't have any low budget sups, but staff are helpful at educating you about the different boards.