Great store, friendly staff, amazing products, great location. slightly over priced though.read more

I've been to plenty of trading card game shops, but this one was by far the worst experience I've…read moreever had. First, the staff made me feel like absolute garbage for simply asking a question about one of their products. Instead of offering helpful advice or even basic courtesy, they were dismissive and rude, as if I were wasting their time. But that's not all--this shop is gouging prices to an absurd degree. I understand small businesses have to mark things up, but the prices here are blatantly exploitative. Some items are being sold at double their market value, and their singles are so overpriced it's laughable. They clearly prey on people who don't know better, which is disgusting in a community that's supposed to be about passion and inclusivity. If you're looking for a friendly, fair shop to support, go literally anywhere else. This place doesn't deserve your time, money, or energy.

We stopped by looking for a replacement pair of Crocs while visiting Vermont. During a kayaking…read moretrip, my son accidentally lost one when it floated away. We figured Dick's Sporting Goods would have us covered. My son found a pair of Spider-Man Crocs on the sales floor and tried on several sizes to find the right fit. When we went to check out, we were told they couldn't sell them to us. That was extremely disappointing. If they're not available for purchase, they shouldn't be displayed on the sales floor for customers to try on. It was a frustrating experience and a waste of our time.

I bought this lacrosse net from Dick's Sporting Goods. Do not try to assemble it. It breaks when…read moreyou assemble it. It was only 80 bucks. I thought it was cheap but cheap things do not always work correctly four minutes and it has no crossbar it doesn't assemble right nothing fits where it's supposed to be. There's no instructions. You can't find anything and it's small

I've been having major arch pain with my hockey skates and rollerblades for years and it's hindered…read moremy ability to skate for prolonged periods of time. I wear podiatrist made orthotics in my sneakers, hiking boots, and even have a pair specifically for my ski boots, but the expensive custom made ones by a different podiatrist to fit were too painful. I went to a different local hockey gear store before coming to Kevin Smith's. I was able to get my blades sharpened and buy some more socks, but they didn't have my size hockey orthotic in stock. The young man working offered to have a manager call me, so I left my name and contact info, but over a week passed and I never got a call, so as I was driving today I just happened to pass by here and I decided to stop in at Kevin Smith's. Hockey specialist Jon greeted me at the door and was super knowledgeable and nice. He's played juniors and pro himself and knows what he's talking about without making you feel inferior for knowing less or being a beginner. He patiently answered all my questions and had some great suggestions. He spent a good 30 minutes with me or more explaining the pros and cons of my current CCM and demonstrating value and quality of some other brands. I did not feel pressured to buy anything. He helped me get my Superfeet pro hockey insoles inserted, too. He let me know too about their sister store in St Albans and what they offer there, too. I definitely feel this shop strives to make every customer feel valued and thoroughly helped. They just earned a loyal customer.

Super Good For Getting Your Lacrosse Stick Strung Up And Getting Lacrosse Equipment…read more I Recommend This Shop To All who are just getting there first equipment, or getting something new. If you are a hockey player there have a better stock so you will not be disappointed. There prices are amazing and there stock is too.

Friendly service, good prices ! An amazing small store / shop just around the corner from Ben &…read moreJerry's. New items & repairs of older things too !

Very friendly staff. Helpful and friendly. Selection was great and I love their location.read more

It's like any other retailer.....hit or miss with merchandise,price,service. Some things are way…read moreoverpriced and some things seem to be ok.

The inside is well decorated with lots and lots of stuff to keep you occupied throughout walking…read morethrough the store. They judge hard though I come in with a neck tattoo and they all stare at me like I'm some thief. I pick up a chocolate bar at the check register and I go back into Sephora, where my aunt was she was picking out makeup. They then asked me if I paid for the chocolate bar. No, I did not you dumb fuck I'm in Sephora. That's connected with Kohl's this place needs to get therapy not everyone who looks likes aTheif is one.

There are great bargains to be had here! I got:…read more * Babo Botanicals EWG Certified sunblock for $7.99 ($21 on Amazon) * Nina Ottosson dog puzzle for $16.99 ($31.34 on Amazon) * Outward Hound squirrels in a log toy for $15.99 ($21.99 on Amazon) * Cariuma sneakers for $29.99 ($85 on Amazon) * Crocs flip flops for $16.99 ($34.95 on Amazon) * Archer mini turkey meat stick bag for $12.99 ($21.99 on Amazon) * Burt's Bees 3-pack of tinted lip balms for $7.99 (around $20 on Amazon) I also saw Sofft Castello velcro sandals for $29.99 (on Amazon for $85.95), Hunter boot socks for $1.50-$2.50! ($20-$28 on Amazon), lots of brand name clothing, Lodge cast iron cookware, tons of great dog toys, Kipling backpacks & purses, personal care items, Dr. Bronners liquid soap, and so much more. In the past I've gotten a Columbia jacket for half price, a wooly beautiful winter scarf for less than half price, & always grass fed jerky & other healthy snacks. I have their credit card, so I get rewards coupons that add to my savings. There is no Sierra where I live, so every time I'm in town I come here & end up buying something name brand that I need, at a discounted price. Love this store!

This place was filthy. The floor was littered with discarded items and the ladies' dressing room…read morewas overflowing with clothes that needed to be put away. One of the rooms had been used as a rest room, apparently. I spoke to the manager and she kept saying, "I completely understand" but apparently she didn't understand enough to do something about it. I will not be shopping here again.

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

I went in and tried to return shoes on 2 separate occasions and was told one time that my $35 gift…read morecertificate couldn't be redeemed with the return and she was absolutely rude about it. I then took the shoes and had to call back to find a capable employee (this guy was nice), and made the return. On the other occasion the lady was sarcastic when I asked about a second opinion on the return to my card...bc she clearly wasn't sure about what she was doing either. Long story short, good place to buy shoes but don't try to return them. If you do, ask a capable employee...there are a couple in there...or just order online (to avoid these 2 ladies). Buying shoes is usually so much fun but they sucked the joy out of the experience.

I Needed some new pants and I saw AE was having a 60% off sale on all of their clearance....So I…read morewas game! Now normally I do not buy pants from AE. The style they sell doesn't always match me. But for $13 I figured I'd take a look. So I was able to find one pair that fit. Of course it was picked over and that was to be expected! I came late on a Sunday! The customer service here was also a surprise. They helped me look for jeans and even recommended a few different styles. So with their help I was able to find something I liked. The clearance sale was very reasonable. The normal prices are where they fail for me. I never spend A LOT of clothing for a few reasons. One they always rip within a few years. Two other brands never seem to last any longer even for a more "premium" jean. I know others have had some different experiences but that's just mine. So over all I was surprised on both fronts with the clearance pricing and customer service. So it was a good trip. I will be back for their next big sale and even earlier rather than later!

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

"Free shipping" is not free when you return the item. Return policy is deceptive. You will be…read morepenalized on your return.