I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

I had such a great sugaring experience here. Very quick, efficient, and comfortable all at the same…read moretime. Brenda took great care of me, made me feel so comfortable, and talked me through everything so no questions were left unanswered. I recommend coming here for high quality service and reasonable prices for any of your beauty needs!

This review is for eyebrow waxing only. I've started to…read morebecome a regular here. Great vibes, I'm in and out, and I love the way they do my brows. I look forward to getting more body parts waxed in the near future LOL

Quick service with quality results! I've been back several times since my first visit & the ladies…read moreare overly welcoming and help you feel comfortable. I will continue to come back here for their great services and experienced estheticians!

First time coming to Abby's and she was able to take me in as a walk in. Great customer service !read more

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Service requested: Lash Lift…read more Rachel was so nice, gentle, and patient. As I was lying down, I could tell how careful she was as she prepped my eyes and lashes. I recommend the lash lift if you're looking for a more natural and subtle look--or if you're just tired of using (and cleaning up) mascara. The facility was pretty clean and the service beds were comfortable. They offer discounts if you're a new client.

10/10 would NOT recommend. Gave them several photos of what I wanted. Told them clearly I wanted…read morenatural wispy look. Not heavy or thick. The girl took 3 hours just for me to have them remove them and leave with my natural lash because they can't look at photos or listen to instructions.

I love this Pretty Kitty location! Karen did mine today and she did a fabulous job! Please upgrade…read moreto the Extra Care! It's worth the extra $10. I have no swelling or itching!

I'm writing about an incident that occurred over a year ago, however I hadn't written it due to…read moreembarrassment. I was being waxed by Karen who I had frequently been seeing every 6-8 weeks. On this day, it was the afternoon and her and I were in the room while she had just began my Brazilian. All of a sudden I heard someone abruptly open the door into my wax room and it was a lady asking where the restroom was. Karen and I looked up in disarray and she said this isn't the restroom. She tried covering my private parts but I fear the customer had saw me as she physically walked into the room. I was in shock and Karen was extremely apologetic. I felt that she was also embarrassed and tried to make light of the situation but i was so distraught I didn't know how to react. I left that day and never went back. I don't blame Karen at all, however the fact that a customer was able to have access to my room that easily while my service was being done made me feel extremely uneasy. I do wish The Pretty Kitty had a way to prevent others from easily accessing the rooms as there's really just a door and a curtain separating the lobby to the rooms. I probably won't ever go back but I hope this message finds the establishment and can provide some guidance on reassuring this won't happen again.

Hanna was very good, she's very careful and cautious when doing cuticle care and suggested builder…read moregel for my nails since i've been trying to grow out my natural nails which no one has every suggested before. It worked out very well and has made my nails stronger and they haven't broken since. I appreciate how thoughtful she is and she does a great job. She's very detail oriented too which i appreciate in a nail tech and I definitely recommend her! Other people have done my nails here and I didn't have a good experience with them but with Hanna shes amazing, if you want to check this nail shop out you should definitely book your appointment with her.

Hanna really is really great at her job! I've tried others but it doesn't compare to Hanna's work!…read more Delivers clean and NICE work. A+

First time waxing before my wedding and I was nervous, however I actually loved it so much I…read morequickly booked for my legs to get waxed the next day and she was able to fit me it :) it was a clean space and I felt completely comfortable!!! :)

I've had such a great experience with Christy! She is extremely professional, knowledgeable, and…read moreclearly skilled at her craft. From the moment I arrived at my first appointment, she made me feel comfortable and at ease, which really matters when you're getting such personal services like this. She took the time to explain each process, answered all of my questions, and made sure I was comfortable throughout the entire appointment. Wow, can't believe I have used her services for a year now. Her attention to detail and expertise really show, and the results remI excellent. I truly appreciate her professionalism and the calm, welcoming environment she creates. I highly recommend her to anyone looking for a skilled and trustworthy sugarist.

I just wanted to shout out Bhoomi at Bella's Threading because she is seriously amazing. 5stars…read morejust for her! Every time I come in, she takes such good care of me. Her customer service is always on point -- super friendly, patient, and she really listens to what you want. She's honestly so talented at what she does. My brows always come out clean, even, and exactly how I like them. You can tell she knows her craft really well. It's rare to find someone who's both skilled and genuinely kind, but Bhoomi is definitely that person. If you go, make sure you ask for her. She's the best!

They are always friendly and do a great job! Love coming here for my eyebrows and I love that you…read morecan make an appt online.

Desiree was very accommodating. I had to cancel once. She's also super friendly and knowledgeable…read more I had my first lash lift and tint. My lashes are not pointing down anymore. She did an amazing job. I will return and recommend her services.

Desiree, is very accommodating and listens. My eyelashes are very stubborn and even with a perm can…read morefall right back down within a couple of days. She redid my lashes without questions. I have found my new go to spot for my lash needs.

I can't say enough amazing things about Yasmine and her sugar waxing services! From the moment you…read morewalk in, she makes you feel so welcomed and at ease. Yasmine is not only professional but also so kind and sweet, which makes the whole experience so comfortable. Her expertise and attention to detail are amazing. You can tell she genuinely cares about her clients and takes pride in her work. Whether you're a seasoned sugar wax fan or thinking of trying it for the first time, I highly recommend going to Yasmine. She has completely changed the way I feel about hair removal, and I actually look forward to my appointments!

Amazing!!!! First time ever getting a Brazilian! I was scared but Yasmin got the magic hands!…read moreHighly recommend, great communication, service and just the vibes overall is amazing.