I have been going to Lisa for quite a few years. She is extremely knowledgable and keeps up with…read moreall the latest skincare advancements. Very friendly and accomodating staff with a fine tuned focus to detail. I highly recommend Laser Creations and I'm an esthetician with 15 plus years of experience!

When I decided to look for somewhere to get skin tags removed, I found Laser Creations and was…read moreexcited by all the five-star reviews. It seemed like the perfect place - no pain, great service, kind people - so even though it was very far from my home in Moreno Valley, I asked my husband and kids for a Groupon from Laser Creations for my birthday. When I called to set up the appointment, they were very kind and professional. I was nervous about going, so I looked up the driving directions the night before and saw it would take 1.5 hours to get there. I asked my friend to drive me (I've been on some medication that makes me dizzy and driving so far on my own wasn't a good idea) and she picked me up 2 hours before my appointment. As we drove, my heart sank because the traffic was terrible and the driving directions kept adding time to our arrival. I also had to stop to use the bathroom because my bladder isn't the same after having four kids. :( When we stopped, I called Laser Creations and left a message about my potential late arrival (at that time it was showing we'd be 6 min late). We got closer, but the traffic was terrible. We were finally around the corner, but were stopped at the train tracks. I called again so they would know I didn't just skip out on the appointment (it was 20 min after my appointment at that time) and I could tell they were frustrated by my lateness by the way they responded. They told me the numbing cream they'd be using for the skin tags needed 30 minutes to be effective, and I was "cutting into that time" by being late. When I hung up, I told my friend I would likely need to reschedule because of how late it was and apologized that she'd driven me all that way for nothing. When we arrived, it took me a minute to find the door, and when I tried it, it wouldn't open. I don't know if it's because it was heavy, or if I pulled/pushed the wrong way, but I couldn't get it to open, so I called again. They sounded upset that I couldn't figure it out and sent someone to fetch me from the elevator lobby. She rather sarcastically and dramatically gestured at the door as if I was stupid and hadn't seen it there. I said "Yes, ma'am, I did try that door but I couldn't get it to open, I don't know why." She huffed and led me quickly through the hallway, straight past the reception area and into a treatment room. I apologized for being late, trying to explain what had happened, but she spoke over me and said the timing for the numbing cream to work had passed and I wouldn't get the effect of it. Then she asked how many tags I'd wanted removed, even though I'd established that when I set up the appointment, and then frustratedly called to the other woman with how many I needed done as if I was a burden. I was crying by this point because I literally have never felt so under attack by strangers before. They both said something about why should I be crying, they're fun, nice people, I should see their reviews online. And I tried to say "Yes, that's why I picked you and drove so far because your reviews looked amazing" but they kept talking over me, lecturing me about having to make other customers wait because of my tardiness. When I finally was able to speak to tell them that I wasn't expecting special consideration and that I'd planned to ask to reschedule, but they'd rushed me in here and then lectured me and scolded me for crying, they seemed to backpedal and said they'd be happy to reschedule me. At that point, I said I didn't feel comfortable getting services done there and wanted a refund. Then I left. I was crying in the car, trying to explain to my friend what had gone on when one of the ladies came out of the building and just stood there. I wondered why she couldn't let me just cry in peace, and my friend took offense on my behalf and calmly went over and told the lady that it wasn't good to treat people that way and that we'd already felt badly about being late and wanted to reschedule and they didn't need to be rude to me. She told my friend "You weren't in the room, you don't know what was said." To which my friend replied, "Are you calling my friend a liar then?" She again backpedaled and said they'd be happy to reschedule me, but my friend politely said we'd not be coming back here. I think this all could have been professionally and politely handled if they had just kindly introduced themselves when I arrived (neither introduced themselves to me or welcomed me to the clinic) and said "Usually when people arrive this late, we recommend rescheduling so the numbing cream can work effectively and make it all a smoother experience." or even just waited for me to make that suggestion myself. Unfortunately, that didn't happen. From all their reviews, it looks like my experience here could have been amazing and I am sorry I didn't get to have that. I just want others to be aware that it doesn't always go that route.

I started my botox and filler journey at the Beverly Hills location 4 years ago, and am still a…read moreloyal patient forever. I love the Agoura Hills location because it's obviously so cute & they have their own parking lot (free!). Aaaand you're also able to utilize the red light therapy bed- so you get all the amazing benefits and leave feeling fully pampered & beautiful. You're in good hands here :)

Came in for my Botox and filler touch ups the nurse liana and front assistant Tory are great Tory…read morewas so kind helped me check in offered red light therapy while I waited for my turn the staff is amazing!!!!! And amazing results after I leave I look 10 years younger then I came in and I'm not lieng!!!! also take my little one with me

Wow! What more can I say about this amazing medspa and Angelica! Angelica is so knowledgeable and…read moreso talented! She did my cheeks which added the subtle volume I so definitely needed. Then she added filler to my chin for facial balancing. I am loving my natural results and I can't wait to come back for more of my aesthetic needs!

The place is beautiful. It's very open and spacious. I made an appt for botox and received…read moreexceptionally thorough consultation by Angelica. She explained the procedure and expectations very well. I would definitely come back to her. I highly recommend her!

I've been going here for a few years now and my skin has improved tremendously!! Ive recently had…read moreCO2 laser and nouvaderm and I couldn't be happier with my results!!

After 3+ years of treatments here, I'm still so impressed with Alex and her team. Not only do they…read moreoffer great specials, the treatments themselves are done with such care. From neurotoxins, filler, micro needling, laser hair removal, and even Tirzepatide, they excel at it all. It's a one stop shop for all of your aesthetic needs. You'll leave well taken care of for years to come. I did filler in my lips for the first time, and I cannot get over how natural they look. I can't recommend the Face Lab enough.

I just experienced the most amazing diamond glow facial with outstanding aesthetician, Sheila, from…read moreMC aesthetics. Not only does my skin look absolutely amazing which of course is the goal of the diamond glow facial but I am also so incredibly relaxed from the extra touches (thinking amazing hand massage ) which are standard with MC aesthetics. I personally recommend MC Aesthetics and use them for all of my facial needs to keep me looking healthy energetic and natural!

I went to Marichu for Botox and had the most incredible experience. From the moment I arrived, she…read moremade me feel so comfortable and welcome. Her personality is absolutely lovely.. she's bubbly, sweet, kind, and has such a calming, uplifting energy. You can truly feel how much she cares about her clients, and that kind of genuine warmth is rare to come by. March was professional, thorough, and took the time to really listen to what I wanted. She explained everything clearly, answered all my questions, and made the entire experience feel personalized and thoughtful. I left not only feeling great about the results, but also about the whole experience from start to finish. I can't recommend her enough, she's amazing at what she does, and just seems like an all-around wonderful person. I'll definitely be going back and sending my friends her way!

Best decision ever! Getting jet plasma treatment and having Ivette take care of me was amazing! I…read moreinitially went in for a consultation for a different service, but after she evaluated my skin, she recommended the plasma treatment since it was a better fit for my needs (and more affordable too!). She was so patient and took the time to explain everything, even though I had tons of questions and concerns. I couldn't be happier with the experience! Coming back for more!!!!

I came to Ivette looking for jet plasma treatments and skin tag removal. Her professional and…read morecourteous demeanor makes the process go by smoothly. The jet plasma treatment left my skin glowing and I was happy to be rid of those pesky skin tags. If you need a beauty pick me up she definitely delivers!

Always an amazing experience with the Team at Ruth Swissa!! Or is an amazing injector, so gentle…read moreand gave me the most incredible refresh that I needed. I highly recommend checking these ladies out!!

Ruth Swissa is an absolute marvel! Honestly, she's the best gift I've ever given to myself. After…read moreMoh's procedure, I had a 2-inch, vertical zigzag scar above my left eyebrow. Instead of enduring another plastic surgery and months of healing, Ruth, with her artistry, skill, and talent, magically removed the entire scar! It's completely gone, and I feel like myself again. I'm cancer-free, and the visible sign of my battle is gone. Nothing compares to feeling myself and being fully healed, all thanks to Ruth. Ruth's kindness and genuine consideration for her clients truly set her apart. She deeply respects her clients and her beautiful, committed care radiates from her, not just superficially, but also reflects her own depth. I am incredibly grateful for her help and support. Thank you, Ruth, and the best 5-Star staff ever!

Been seeing Tenely for years and always top tier service! I feel pampered and relaxed! She does not…read moreupsell and recommends what is best for my skin type. My fav is micro-needling with PRP!!

Loved the Orange Peel. I'm a licensed aesthetician in TN and this was the BEST peel I've seen and…read moreexperienced. Ali was so sweet, kind and informative every step of the way. I'll definitely be doing it again. Loved my results. Thank you, xx