Horrible service ... I called before I drove in & the person who answered the phone said that if I…read moreshow up in 15 minutes I would be helped right away. I got there in 7 minutes & she tells me that I have to wait for 45 minutes as they got booked. Not a happy situation ... she didn't give me an appointment when I called & said it was ok to walk-in & was not kind or considerate to accommodate her mistake by giving me wrong information. Sad by her behavior & I don't care attitude.

Shady business practices! Buyer beware! I booked an…read moreappointment for a facial. I called the day before to cancel due to Covid. After I hung up I saw that Purule tried to charge my Venmo card $13.60. I called them back and they said there is a fee for cancellation. I was unaware of any kind of fee and asked if they had my signature on file stating that I was notified of such fee. the girl that answered the phone said they have forms in the computer that state their policies. Ummm, so that would be a no. I also informed her that I did NOT give them permission to use my Venmo card for random charges. Debit and credit cards should not be kept on file. They also don't allow you to use your credit card to charge a tip. They only take cash. Also suspicious. it's so unfortunate that they lose customers over shady business practices because some of their techs are great.

Great service and quality employees! It's very clean, they have plenty of options to choose from…read more They are flexible with plenty of times to choose from to best fit your needs. Plus, the location is perfect for if you want to grab food afterwards.

Very clean, and professional. I see Rocio for eye brow threading and I have never been disappointed!read more

I got the signature treatment (massage and facial) and it was incredible. I get massages and…read morefacials often, and since I moved I have been bouncing around trying to find someone new I love in the area, and I FINALLY found her. I completely melted into the table during my massage, and my facial kept my face moisturized for a full day, even though it has been super dry and gross this winter. It's not as polished of an experience as I'm used to going to a spa, but once she gets her hands on you, the treatments stand on their own!

Best bikini wax I've ever had! I'll be back soon-- but not too soon-- because Sarah did such a good…read morejob. The environment was so peaceful and lovely, and it was obvious she's a healer / massage therapist. Zinnia is a zillion times better than going to the back room of a hair or nail salon to get your hair ripped out. It was actually relaxing!

I've been seeing Katrina at Sei Bella for my haircuts since 2008. Even when I moved away I would…read moremake the 90 minute drive for my biannual haircut. She always listens to what I want and gives feedback on what is realistic for my hair type and the amount of time/energy I want to put into maintaining a new cut. She also provides suggestions of the kind of product I should use without being pushy about buying salon products. Recently, Katrina also did hair for me and my bridal party for my November 2021 wedding. It goes without saying that she did a great job (I wouldn't still be a customer after 10+ years if she didn't!). I would highly recommend Sei Bella, whether it be Katrina herself or one of the other staff members, for your next haircut, color, or updo!

Sei Bella Salon is a rare find: not only are all the stylists superb, but they have a sweet…read morecollaborative vibe between them and switching from one stylist to another if emergencies or necessities arise,is simple and leaves me always happy with whatever service I needed that day. Every single stylist who did my hair ( highlights, cut, balayage etc) was a joy to work with. Allison, Carrie, Katrina, Taylor thank you so much for all the professional and emotional care you always give to your clients!

I came here recently trying to find some holiday presents for a loved one with mature combination…read moreskin, and I was not disappointed. The sales associates were all incredibly friendly and helpful, and the store was filled with enticing skincare goodies (including a shelf of products "specifically for men"). Joia has become my go-to beauty destination right here in Northampton!

I had the best facial of my life here today! The Dr…read more Hauschka products (a very natural line from Germany) left me glowing, and Jaime the aesthetician, who works at Dr. Hauschka's U.S. headquarters, was a lot of fun, terrifically knowledgeable, and highly skilled. This store also carries a much-too-enticing array of natural and organic beauty products. A true gem.

I'm giving this place 2 stars because it is clean and nicely decorated, and the nail technician who…read moredid my mani/pedi was extremely sweet. However, that being said, this was hands down the worst mani/pedi I have ever had in my life, and if I hadn't gotten a great deal for it on Groupon I would be even more upset. I have to go spend more $$$ now to get it fixed. Here is why I think a teenager still in cosmetology training at a vocational high school would have been a better bet: I can see the patches of my previous nail polish underneath the new polish. On multiple nails. She missed spots entirely. I actually had to ask her to cover a spot on the tip of my thumb, and you can see the spot where she covered (but didn't blend it). This looks so bad it is as if a 5-y/o did it to me. It is streaky and doesn't look like the top coat was evenly distributed at all. Essie gel should not chip 12 hours after it is applied, but it did. My pedicure has spots on it that look like white paint. ???? She was rushed and had people waiting, or I would have demanded a do over (or just that she take everything off so I could go somewhere else), but it took 2 hours to begin with, so who has that kind of time??? Be forewarned - do not go here if you want your nails to look good.

Really an amazing place, Ray was so welcoming and made sure he knew exactly what I wanted. Took the…read moretime to draw a little sketch of the curl i should expect from the style of the perm. Offered me fancy sparkling water. Did a great job cutting my hair. Was truly an experience for a first time perm will definitely be going back. In his free time while the chemicals were setting in my hair he even styled my friends hair for free

I want to sing the praises of my stylist Erica Enos. I saw an unfounded, uninformed negative reply…read morefrom back in 2018 and I thought, why not balance out the one-star review with some facts and some insider information. Right? Who needs negativity? Erica has been cutting my hair for over 5 years and I have never been happier. People stop me in Costco, at the movies, in Florida and in airports and ask WHO DOES YOUR HAIR?! I carry her cards with me. I have referred my friends to her because she's AWESOME. I look great every single cut/color! Did you know that Erica is a sole proprietor working 50-60+hrs per week. She started when she was 19 and her passion and knowledge of hair styling shows on every client. She cuts & colors, styles, advises and also is a cosmetologist who really loves doing facials. Although she is licensed to massage and do mani-pedi's she's recently given those up to focus on hair and skin. Erica has wonderful, friendly clients who return over and over and have followed her whenever she has relocated over those 20+years. Now that's loyalty. And yes, Erica "is" TRULY booked out 2-3 months. How do I know for sure? Well, occasionally I help her with scheduling and get to see how full her schedule is. Also, did you know that over 60% of Erica's clients have been with her since she opened her first business 20+yrs ago!!! Every client of Erica's is a walking endorsement. Erica is funny, sweet and talented! Rarely doe she ever run late - she makes sure that you have her undivided time and attention. I have never, ever known Erica to be unprofessional or rude. If anything she has a hard time speaking up or saying no and will work past closing to accommodate her clientele. Her business is now located in Salon Trendz, which is another great salon with a great group of stylists and a massage therapist. If you would like a change, call 413-284-4425. You will probably have to wait for an opening, but trust me and her 103 other clients, "she's worth the wait". ~written by Jocelyn Miller, devoted client, helper and friend.

My appointments at Essentials help me get through the week. I have never felt as good about myself…read moreas I have since I started seeing Erica at Essentials. I recommend this place to everyone! People should move from all over the country to be able to have to privilege to go to Essentials.

I have been coming to Renee' for several years. I like the fact that this is a smaller salon where…read moreyou can go and feel like you are visiting a friend rather than paying for someone's work. She makes her services blended and affordable. Several times she offers Additional add-ins like eyebrows for men or women, style, or some other fun thing without charging extra. This is the kind of place people are looking for that they might not know is out there. You never feel like you're walking out of there like you are paying too much. I know many men who have come to the salon because she has a natural knack for knowing how to give someone a good haircut, especially if they themselves do not know that they need a good haircut. Ladies, you know what I'm talking about.

I have been going to Renee for about a year now, and she is wonderful. I only get a haircut every 2…read moremonths or so, and every time is a delightful experience. She gives an efficient and consistent haircut every time, and the best part is she is fun to talk to. Her relatable personality makes it an even more pleasant and she is very professional! Not one complaint, keep up the good work!