I came here recently trying to find some holiday presents for a loved one with mature combination…read moreskin, and I was not disappointed. The sales associates were all incredibly friendly and helpful, and the store was filled with enticing skincare goodies (including a shelf of products "specifically for men"). Joia has become my go-to beauty destination right here in Northampton!

I had the best facial of my life here today! The Dr…read more Hauschka products (a very natural line from Germany) left me glowing, and Jaime the aesthetician, who works at Dr. Hauschka's U.S. headquarters, was a lot of fun, terrifically knowledgeable, and highly skilled. This store also carries a much-too-enticing array of natural and organic beauty products. A true gem.

Leslie is a true professional and eyebrow artist. I drive from VT to see her regularly and am so…read moregrateful to have found her. She is truly gifted and helps me put my best face foward. She understands facial shapes and knows just where your brow should arch. Also worth mentioning she is one of the very few people I trust in the bikini area! Leslie offers a multitude of services including facials and eye lash tinting.

Desperate to tame the overgrown bush I call my eyebrows (yeah, save it, perverts), I walked into…read moreSkinsations on a rainy Friday afternoon. Once I entered the room after some difficulty with the door, I asked the woman who had been watching me whether she took walk-ins. "Well, I have a full schedule today, what did you want done?" "My eyebrows," I said, pointing to the overgrowth of hair where my brows had once been. "That's easy enough!" She quickly explained that her next appointment was running late and whisked me behind the divider into the other half of the room. It was only then that Leslie and I exchanged introductions and she gave me the fastest and most painless waxing job I had ever had done! After ten minutes, she handed me a mirror. Not a single hair was out of place; my brows were tidy and nothing close to the monstrosity they had been. All for the same price I had been paying before! Leslie is a professional, friendly woman that KNOWS HER STUFF. Meeting her was an absolute pleasure and you can bet that this is one small business that I will continue to support!

Very unprofessional. They pushed me to book online after I called, and when I arrived, they…read morecanceled my appointment without my permission because I refused to share my credit card information. No customer should be pressured into providing sensitive financial information just to keep an appointment. Extremely disappointing.

Not the best. After several visits the stylist still couldn't get my color right and kept telling…read moreme she was " growing it out" and "doing it her way." I tipped well, but they acted like my requirements were up to them to decide. I don't recommend this place. In fact once I moved on, they were so petty that they refused to give me my color formula so I could take t to the new salon.

Julieanne is very experienced, competent and efficient. Makes you feel comfortable is pleasant and…read moreengaging.

I've been waxed by Julie for as long as I can remember. She is amazing. I always know I can just…read moresit back and relax and know she'll do an amazing job. She is always pleasant and has a great personality. I wouldn't go anywhere else! Definitely check her out!

I got the signature treatment (massage and facial) and it was incredible. I get massages and…read morefacials often, and since I moved I have been bouncing around trying to find someone new I love in the area, and I FINALLY found her. I completely melted into the table during my massage, and my facial kept my face moisturized for a full day, even though it has been super dry and gross this winter. It's not as polished of an experience as I'm used to going to a spa, but once she gets her hands on you, the treatments stand on their own!

Best bikini wax I've ever had! I'll be back soon-- but not too soon-- because Sarah did such a good…read morejob. The environment was so peaceful and lovely, and it was obvious she's a healer / massage therapist. Zinnia is a zillion times better than going to the back room of a hair or nail salon to get your hair ripped out. It was actually relaxing!

If you are a person of color, please do not go here. The tech (Stephanie) has no idea how to work…read moreon hyperpigmentation or melsama. The Photo Facial IPL was recommended by her and was the worse experience of my life. My scars are worst than they were when I went for the procedure. I was told to come for 3 sessions! The 1st was a disaster! I came back for an emergency follow up because my face was so damaged with Dr. Alcroft only to say this at my visit "this is normal and use Aquaphor - it should clear up in a few weeks". I was told that this was to be a quick and easy procedure? What? I had 3 degree burns on my face and that's all he could say?!! Oh did take a picture? I am still recovering from this and have been going to an excellent dermatologist in the area who has been working with me to repair this awful damage. Be aware if you have darker skin! DO NOT GO HERE!!!

I've had many, many facials and I definitely rate Stefiny as the most talented of practitioners…read more Her intuition, skill, and overall energy is unparalleled. I highly recommend Darcy for more aggressive treatments like IPL and microneedling. I honestly look forward to seeing the people as much as getting the treatment!

New Hair Stylist Shoppers Beware!…read more No Creativity, No Movement, No Guidance, No listening skills for first time Customer. Requested top Stylist, who knew how to work with fine hair of middle aged women... Assigned Alexis, top hair stylist, and her apprentice, charging $372...for a repeat of prior hair stylist with front highlights and color. Boring, no pop, flat! Gave explicit instruction of what I didn't want, not once but twice. Asking not to give me the cuts that many hair cutters give to older women.,, I challenged the cut, I said "you gave me what I said I did not want"...try to defend her choice of same old, same old...without any pop! Vote of no confidence of any additional cutting! Another waiting game for hair to grow out

My appointments with Enae were absolutely amazing! I swear he's a hair genius! I destroyed my hair…read moreexperimenting with box dye and he rehabilitated the color with panache. Enae had a sixth sense for what I wanted and patiently listened to my ideas, really exceeding my own hopes in terms of the final results. Definitely recommend him as a stylist and colorist!

Just don't go here. Really rough work and uneven job. I even asked if she was very good because I…read morewas saving for many many months to get my eyebrows to grow back to give a chance for a Nice even job and that's exactly what I did not get.

My threader was very personable. She seemed to be confident. When she showed me my brows in the…read morestore, they looked fine However when I arrived home. I needed to touch up my left eyebrow with an eyebrow pencil. There was a huge gash out of it. Hopefully it will grow back in a couple of weeks. It looks terrible. If I return I will be sure to remind her of this horrible situation.

Lots of massage options. I just got a quick chair massage and it was great! Walked in, no wait, and…read moreopen late! Happy with the price point. Highly recommend to the traveler needing a quick break.

I just had my second massage. First one was amazing. Gave 20% tip per "their" recommendations…read more This time I had a different woman. Pretty good but rough hands. I gave a 20% tip again and was basically scoffed at. She looked at my name on the appointment book like I'm black balled. I left totally confused. I wish I could find out who I went to the first time. It's too bad because my first time there was the best massage ever