Nice hotel, room was a bit small for two people. Staff was nice, breakfast was typical, but…read moreprobably best place to stay in Marion. Parking behind hotel is very limited, but there is a parking garage across the alley.

Minutes off of I-81 but miles from the forgettable highway exit chain hotels, the GFMH is a…read morecharming stay in downtown Marion. Friendly staff, clean comfortable room, restaurants & bars just a short walk away. Small town vibe surrounded by beautiful Virginia mountains.

Customer service was bottom of the barrel. Be vigilant on your account as they may charge you…read moreextra. The breakfast had bugs and the salt shakers had ants in them. I would never go back to this place.

There is a lot to like about this hotel. First, the obvious. Yes, it is in the middle of no where…read more Things in the middle of no where tend to not be as shinny and bedazzled as the same thing in more populated areas. While the outside of the building looks like a smaller and less bedazzled building, it's in good shape and well maintained. The same is true for the rooms. Everything is plenty fine, clean, orderly, and not in any kind of state of disrepair. Staff is very nice and the hallways are clean and free of smells. It's a quiet place despite being right next to the interstate. The breakfast area is small, but it does a great job with what they have. They have folded egg omelets, Jimmy Dean sausage, make-your-own waffles, cereals, juices, fruits, carbs, etc. There is a small workout room as well. Next door is a Subway and gas station with typical convenience store items, and across the street is a home cooking' restaurant that locals seem to like. Driving south 4 miles or so will take you into Marion where there are many restaurants, Walmart, and other stores common in small towns. This motel is also about 4 miles from the Mount Rogers Recreation Headquarters and access to the Appalachian Trail. Bottom line, there is a lot to like about this model and they do the most they can with it.

Great little place! Love the "inn" feeling -- down to the set of keys provided for both the room…read moreand the main places of the inn. Quaint and somewhat unique these days! Like a maze inside, but very cool. Great service by the young lady who got us checked in! Felt like distant family welcoming us to their home. Charming. Live music, good food, great back patio/beach, and wonderful rooms with a good view and walkout to a patio overlooking the river. If there weren't so many telephone/power poles around the front of the place, photography opportunities would be great. At least the backyard is picturesque. The only slightly negative thing worth noting is that outside it can be a bit loud considering both the river with its small waterfall and the live music. Def would go back!

Always make a point to have a drink or dinner at the mill while I'm in town! Never disappoints!read more

Stayed here during my AT hike. Great place to stay very clean and nice. Owners were friendly, full…read morekitchen to do your cooking, grocery store right next to it for a good resupply. Private bathrooms. Glad I stayed here.

Full Disclosure, Rewards and now Bonvoy member for many years...always choose the Marriott…read moreproperties when available all over the world. Our visit was 21-23 SEP, in town to enjoy the VA Creeper Rail to Trail. Our room was clean, in fact the whole property inside and out was practically spotless. The breakfast was well stocked each morning, good choices for a healthy robust meal to fuel long rides. We had the pool to ourselves each afternoon, it was spotless and just "warm" enough to be refreshing and restorative to our old bones. The daytime desk manager was delightful! She was engaging, and informative about the area, great resturant picks. They made a conference room available to store our bikes rather than having to lug them up to the room (but they were okay with that as well had we chosen to do so). I would absolutely stay here again if in the area.

Icy reception, internet abysmal, air conditioning is manipulated by management. Go anywhere but,…read morehere! Attitude adjustment for GM, Chandler and Robin! They had the audacity to say we don't take local residents!

What a terrific hotel! Great location, literally right off of 81. Tons of parking. Lots of…read moreamenities, including an amazing breakfast that is included with the hotel stay. Super nice and clean rooms and common spaces. Very friendly staff. Service was amazing. The rooms and the entire hotel had a new smell. Easy to check in/out. They have coffee/tea available 24/7. There's a great indoor and outdoor space for sitting. These are also great spaces for when indulging in the free breakfast. The breakfast is an amazing value and it is tasty. Yogurt, fruit, cereal, waffles, bagels, toast, eggs, sausage, biscuits/gravy, coffee, tea, premade omelette... so many options! All the condiments and such are also provided. This alone is a fantastic deal!! The staff that were restocking and keeping things going were very friendly too. Very comfortable room. Nice bed/pillows. There's plenty of storage. A desk, a chair w/side table, fridge, iron, closet, and bathroom with all the toiletries included. Super cute decor and all local places in the art! Super cute. Hampton Inn is just a spectacular value for such lovely comfort, service, and convenience. Would for sure come back and would highly recommend.

Sometimes you walk into a Hampton Inn and know immediately the manager is on top of things and that…read moreis the case for this hotel. There are 5 Tesla chargers in the parking lot and if you don't have an adapter, don't worry, just ask inside. We upgraded to a more spacious room for just a few dollars more and it was definitely worth every cent. Clean and spacious with a whisper quiet AC. No Red Hot Moments at this cold as you want room. Breakfast was elevated in its offerings and the employees were very helpful and friendly. They even have a 4 for $15 beer special. The best was the private dog park. This hotel thinks of everything. In the sea of hotel mediocrity, if I could give 6 stars I would.

Our non-smoking room had recently been smoked in. We asked to be moved, but only smoking rooms were…read moreleft. Only 2 sets of towels for the three of us, so went to the desk to ask for a third set, which was never delivered. Phone not working. Poor quality, definitely not worth the price.

Sleep deprived.....beware . The pool is drained which is fine; by the looks of this place I am not…read moresure it would be clean. The room is dirty, I wiped everything down with Clorox wipes. No customer service which is fine, I just wanted a clean room and bed. The beds are comfortable but after finding a tick looking bug crawling on the bed (see picture) I am just sitting up while my family sleeps. Don't look under the mattresses....you will for sure not sleep. We are too tired from driving to leave. I wouldn't use their blankets as there is hair and cigarette burns on it. I really wanted to be positive on here but if you don't like dirty rooms or a bug in the bed will make you itch all night, keep driving. The hotel is pretty dated which is fine, it's the yellow water stains on the ceiling and gunk on walls that bothers me. The AC is working great and not as noisy as you expect in a minimalist hotel room.

We were looking for a quiet, non chain type hotel/motel to stay at. We found the Highlander Motel…read more Loved it. Good price, quiet and just where we needed to be for the night. If you're in the area and need a good night's sleep, stay here.

This is a great place to stay while in West Jefferson! I've been coming here for years. The rooms…read moreare newly remodeled. They have a deck and a place to sit outside the rooms. Price is reasonable. Staff is very friendly! This place is also conveniently located to shops and restaurants!

Solid rooms. TV not connected properly…read more Room door 218 could just be pushed open without a card or key.. when I alerted the manager, who barely spoke English (which is a problem when you have spent money on a room that can be broken into) - he said the locks were 2 weeks 'new'.. really? I definitely did not believe him! The door could just be pushed open with your hand without the card being swiped in the card reader! There is an outdoor deck, decent views and a vending machine. Lots of tourist flyers. Rooms are clean and they have received some rewards. No pool. No pets. No breakfast. Rebel review: 4

This hotel said last night they had breakfast. This morning…read morewe woke up they say no breakfast, just coffee The beds were uncomfortable. And when we did get coffee one of the styrofoam cups was leaking. I was very disappointed about no breakfast. When we checked in he should have said no breakfast. Because I specifically asked do they have breakfast and he said yes. Then we wake to the hotel saying sorry no Breakfast.

German roaches everywhere. Poop or blood stains on the bed. Pretty nasty place…read more If I could give 0 stars I would.

With the tropical storm Helene, I was trying to do a good deed and I purchased a room for a truck…read moredriver that was delivering supplies to Marion VA for disaster relief. He had been driving for 19 hrs due to having issues with his U-Haul truck and needed a place to sleep for a few hours. The hotel owner said $100.00 plus tax. I signed the receipt, and left. The next day I looked at my bank account and the hotel owner charged my account another $200.00 totaling $313.00!!! He said the driver smoked in the room, the driver is a NON SMOKER! I know this due to my family hosting a dinner for him. DO NOT STAY HERE!! I WAS DEFINATLY TAKEN ADVANTAGE OF...He promised a refund and never stood true to his word. ***EDIT****The owner has since refunded the amount back to me.