Fun Place For Kids With Good Monthly Membership rates!…read more We like this place. The kids can go wild and burn all that kid energy! Activities: Cool playground jungle guy area Climbing walls and poles Trampolines Ninja obstacle ball pit Dodge ball trampoline area Inflated jump pad Balance beam pugilist beam with foam pit Big kid/adult go carts Little kid go carts A couple slides Sky tract flying ride Arcade games VR roller coaster is pretty cool too! And more. Definitely sign up for the monthly memberships for the best value. Also get the refillable icee cup, it's definitely worth it. Staff and the manager is friendly here too.

Great time with the grandkids staff is very nice and efficient they are well organized and very…read moresafety conscious which I like

Have been a few times with my kiddo and for him (at almost 3) its a little overwhelming but quite…read morefun in the parts he likes. I'm glad for such a large play area for littles to climb and slide - and large enough for me to stay with him as needed. We've not tried any food or anything, sorry - next time!

My membership did not appear on my online account but my card was continuing to get charged after I…read moresaid I wanted to cancel at my last visit. I tried calling about it for WEEKS and left messages saying I wanted to cancel my membership. Never got anyone to pick up or a call back. I had to drive an hour to cancel it in person and even then it was so difficult! No doubt they make it almost impossible on purpose so they can keep charging you as long as they want. They stole like $120 bucks from me! Stay away!!!!

We went her to scope out if it's an appropriate venue for our son's third birthday party! It's…read moreperfect! Toddler friendly and mom approved!

Go if you like spinal compression fractures:…read more Went here on Jan. 28, 2022 with a group of friends. I had a blast until one of them literally broke her back. Near the end of the night one of the members of my party accidentally bounced into an area of the park that was undergoing maintenance. It was a 7 foot concrete pit! Mind you she was jumping on a trampoline, so she didn't fall from ground level, she fell from several feet ABOVE ground level. To be fair, there was a small plastic chain over the entrance, but my friend easily cleared this when she was double bounced in that direction. We're estimating that she fell a distance of at least 12 vertical feet in total. As a result, she suffered spinal compression fracture that left her in a back brace for 8 weeks. When the injury occurred none of the teenage staff knew what to do, so thank goodness she had friends there who could take her to the emergency room. Not before a well-meaning employee offered my friend her hand and attempted to help her up, however. Word to the wise, if you've suffered a spinal compression fracture DO NOT MOVE, it'll make things worse. In hindsight we should have called 911 and waited for the professionals to put her on a stretcher, but neither we nor the staff knew that at the time. I wish I was making this up, but my friend is now half an inch shorter and very familiar with her local physical therapy center. In the interest of fairness, nobody wanted my friend to fall into a 7 foot concrete pit. It even had a little chain and sign. I would argue however, that at a trampoline park, it shouldn't be possible to do so. Laws of entropy kind of dictate that masses of bouncing people will eventually land in untended places. I shouldn't have to spell out the need for safety nets or protective barriers to the owners of a trampoline park... Aren't there building codes for this kind of thing? Thankfully the victim this time was a 21 year old with fully developed bones. I shudder to think of the consequences if a child had fallen that distance.

Highly Recommended! Very clean and well kept. I took my Grandchildren to Just Jump in Dalton, Ga…read moretoday and I was so impressed with the friendly staff and how spotlessly clean the entire place is. The restrooms, the dining area, the floors and the jump areas are kept meticulously clean. They have a great assortment of snacks, drinks and food. The staff was so friendly and prompt to help or answer questions. Gandhi was wiping tables in the dining area and she took time to talk with me and was so friendly and informative. Rose checked us in and was friendly and professional. I am truly impressed with the friendliness of all the staff. We will be back! The kids had a blast!

The jump park in it self was great, but this staff member kept following me everywhere I went and…read morethat kinda creeped me out

I came in with my two nieces specifically for the fact that they have the rock climbing wall. After…read moreI pay for the pass which gives me access to the climbing wall they tell me only one person is available to grant access to the wall. But guess what that person is at the rope course with a line of kids waiting to go. And if want to do rock climbing I need to wait an hour until another person comes in. If you do not have the attraction available do not charge me or be upfront with how limited it is.

we had a great time and the pizza was amazing Workers were…read morefriendly and management was seen going around making sure the place was in order

Love, love, love it here! The entire staff is amazing. Maria, who is the manager of this place is…read morealways present and ready for action in making sure the customer is satisfied. This is everytime that I have came. I have only been here a few times and she already recognizes my family. This is how present she is in managing the place. The staff will provide information to help you save money by letting you know their latest summer deal. We love it here and will absolutely choose this location over others. Simply because the staff are present, professional, and outstanding in making sure you're taken care of. Thank you staff, especially Maria from launch!

The place was what you expect it to be a trampoline park a few seating areas other then that you…read morestand around watching the kids jump , they do have an arcade but it's small a few games for a few hours had a great time would go again

First timer at a place like this (at the ripe age of 28) and it was a blast !!! We visited on a…read moreslow Sunday evening so it was pretty empty which was great for our large group to have fun. But most importantly we want to recognize the great hospitality we received from CHRISTIAN!! We were immediately greeted with a big smile and high energy!! Any time we found ourselves needing anything, Christian got us, not even being dramatic. Someone in the group rolled their ankle and he promptly got us ice packs in between helping other guests. Another friend lost their wallet but thanks to Christian's awareness, he saw it was left on the counter and kept it to the side for lost and found. Keep up the good work Christian we thank you for your excellent customer service !!

Jayden* was a good host! He was very attentive and very helpful. Very professional! Thank you for…read moreyour warm hospitality The pizza was ice cold But hey it was from PJ! The decor and set was nice for a kid We had our time to jump. We were kindly reminded that our time was up in five minutes As we gathered our guest, a girl LOUDLY spoke across the mic that it was time to go and go now! Urban Air or Catch Air does NOT KICK YOU OUT -not in this manner. Give us time to gather our guest for an adequate head count so we may all exit safely and together. We do NOT need you yelling LOUDLY over a speaker to remind us of anything. It is not packed It was not packed! It wasn't like there was a lot of children. Policies are just that-Professionalism should be that! Redirect your staff to be more professional because reviews like these will keep guest away from your establishment! These parties are NOT CHEAP We will never visit again

My wife and I swung by urban air, trampoline, simply to get additional information. This facility…read morehas tons of different trampolines and lots of different cool attractions and games for kids. They offer different type membership packages for their patrons. Once a membership is obtained, you can bring a guest with you to tagalong at a discounted rate. Parents are not required to have a membership in order to bring your children. However, for a small fee, you can utilize the facility along with them. Additionally, they have a restaurant on site. And from what I noticed, the prices are fairly reasonable. Be advised food and drink from the outside isn't not allowed to be brought in.

I am not sure why I haven't been to Urban Air before. We have been to Sky Zone a many times but…read morenever Urban Air until my friend invited me this summer for our kids to play. I bought my son a summer pass and he absolutely loves it! They have a little zip line, ninja warrior type of obstacles, bumper cars, and much more! Definitely worth the pass! Also with the pass it includes 10% off of food and drinks at the cafe area. The middle of the floor is huge for seating and plenty of benches and tables for parents to watch their kids or even bring a book, laptop, tablet, etc...definitely worth checking out!

Parents beware this location will sell your minor child a membership without a parents signature…read moreand then expect you to pay for the membership or for any visit's your child participated during the trial membership they signed up for.

Know what you pay for when you reach. The website says $17 for 10 but paid $24 plus $5 for the…read moresocks. Can't ask for much for 90 minutes. But my little one made a friend so she doesn't get bored quickly.