We used Skyhawk transportation to/from the airport over the summer and they were very accommodating and understanding when our flight and travel arrangements got pushed a week out because of hurricane Debbie. They have a large fleet of vehicles to chose from, the drivers were friendly and courteous. They arrived early and communicated well, highly recommend them. read more

Skyhawk Limousine is, by far, the BEST ride service company I have worked with (over 30 years in the Admin field); they are incredibly responsive, flexible, professional and polished. Best of all, they keep you informed every step of the way, send you your receipts promptly and are reliable to the extreme! If you are travelling in the DC/Virginia area, go with these folks - you'll be glad you found them (and let's not forget - their PRICES are very reasonable too!) read more

I booked this service in December, 2021, for an early (4:45am) trip to the airport. There would be 4 adults and 2 children with 6 bags of luggage. Given it was an international flight (and Covid restrictions) we figured we needed to get there with extra time for our 7:00 am flight. I began to panic when no one called or showed up by 5:00am. I called the manager, Mark, on his cell and it seemed obvious I woke him. He said he'd have a driver there in 20 minutes. "Not going to work" for us. I told him, as the airport is a 25 minute trip. We frantically "threw" everyone and all the bags in our SUV and raced to the airport. 2 family members had the kids strapped in with them. Not safe but I had no other option. We were forced to pay a daily parking rate of 24.00/day (6 days total) as there was no time for a shuttle from long-term parking. I told Mark the company should be "ethical" and reimburse us these fees. As of today, January 12, I haven't heard from anyone in response to this fiasco. I would stay far away from this company particularly if you are traveling to the airport. They don't show up and don't reimburse for their errors. read more

Highly impressed! The experience from beginning to end has been extraordinary. Communication - via phone and email was outstanding, answered every email. Accomodations- They honored any special requests. Value - Absolutely! No hidden fees, everything that I was quoted, is was what I paid. The contract was very forthcoming should there be any additional charges. FYI, I had no extra charges from Bethesda to DC to Potomac. Service- the driver (Ray) arrived before the pick up time, he was dressed professional. He was friendly, considerate and helpful. A group (10 people) wanted to take pictures around DC and he was helpful in mentioning areas with great scenery. He greeted every member of the group and was very respectful. They made it to the dinner reservations on time and the Prom too. He texted me once they were dropped off. I never asked him to, but he did. That was thoughtful. Recommend? YES! I will be using this company as my go to for Limousine service! Limo - Clean! Clean! Inside and out, that stretch MKL shined! Thank you Ray, you made their night! They had a great time. read more

Customer service is an important aspect of any Yelp review and in this case it is the core of my issue with Skyhawk Limousine. I had been checking multiple car services to book for my 10 year wedding anniversary. I saw them listed on Yelp and called them for their rates. Attempt #1 - connected me to a gentlemen with a loose grasp of English who simply answered "Limo." I explained that I was looking for package rates and he said he'd transfer me. After 5 minutes of auto-loops between sections of their phone system it hung up on me. Attempt #2 - I was put directly into their phone system without any human interaction. Auto-loop hell and.... disconnected again. Attempt #3 - same as before. How does a company expect to do business when they can't even answer the phone? Don't let the automated system's female with an English accent fool you into thinking this place is sophisticated. I was sorely disappointed by their utter disregard for new business. read more

I could not have wished for a better limo transportation company!!! Skyhawk Limousine certainly lives up to its standards and I will be eternally grateful for the service they provided for us during many of the town event's to include group shuttling on their mini buses to limo service to airport. From making a reservation, to modifying reservations to billing/accounting and finally transporting our guests- their staff provided me with the best services in every way. Reasonably great rates, professional and respectful staff, and they made the entire reservation process a very smooth one for me. Loved them in every way. You'll be thankful to have used their services for your transportation needs in Washington DC Metro area... They are reliable, punctual and too easy to coordinate with for many of our last minutes changes. I have used for few years now, they are all about services. If you need transportation for corporate or group events or just airport car services - call Skyhawk Limo!!! THANK YOU for making my life easy. read more

The experience we had with Skyhawk from booking the reservation to the exceptional service with Riz was way beyond our expectations. Riz went out of his way to make sure we were well taken care of even to the extent of allowing us to continue to have the limo service past our scheduled time. We booked the limo the same day we needed it and it never seemed at any point that we were an inconvenience. We celebrated my husbands birthday and Riz made us feel so special the whole night. It was my first experience in a limo and we will certainly be booking with sky hawk and especially with Riz again. Thank you Riz and Sky Hawk for making Friday a memorable night for all of us. Your service is outstanding and we will be recommending you to everyone. read more

Our company was using taxi services for 2 years and because we just expected to deal with them we never really thought much about being happier with service. One day a colleague recommended Skyhawk Limousine and we've been using them for 2 years now. Every single time a client or associate comes to us, they cannot say enough nice things about the professionals driving them. Skyhawk demonstrates the utmost in professionalism and is a clear sign that chivalry isn't dead. We do sometimes have some pretty finicky passengers we need Skyhawk to transport, and the fact that they come to us with a smile speaks volumes. Thanks to the whole crew at Skyhawk for providing piece of mind and a superior car service. Respectfully, Haroon A read more

We used Skyhawk Limousine to go from Washington D.C. to Cambridge, MD and a few days later, from Cambridge to Reagan Airport. and we couldn't be any happier. They arrived on time both times. They were extremely professional and the vehicle was brand new. The drivers were very courteous and patient despite having a bit of a rowdy group. The prices were also the best I found. I highly highly recommend. read more

We rented a party bus from Skyhawk Limousine for our wedding in August. I emailed Skyhawk limo for a quote, and they were very responsive and sent back a couple of options. We were deciding between the stretch SUV limo and the party bus. I asked for pictures of the vehicles and was directed to their website. The picture of the party bus, depicted a vehicle that was very spacious, could fit between 20-25 people. The week of the wedding, I emailed my contact at Skyhawk limo to confirm. I had clearly laid out our timeline in my original email to Skyhawk, when I emailed to confirm they informed me that they had incorrectly completed my pricing, and that the services I requested would be at least $500 more. Since this was two days before the wedding, our budget was maxed out, I talked the guy down to an additional $100, but it was ridiculous that they were trying to charge me more for a mistake on their behalf. The party bus arrived the day of the wedding to pick up me and my bridesmaids to take us to the venue. The driver was prompt and very friendly, great service on his end. My contact at Skyhawk assured me that the party bus would comfortably fit the 9-13 people that were in my bridal party. Now it fit me and my 6 bridesmaids no problem, but our return trip to the hotel after the wedding the bus barely fit the 13 people it was supposed to. We had several couples sitting on laps, and we were all incredibly squished. When I contacted Skyhawk limo after the wedding to discuss the issues we had, all they responded with was that the vehicle could legally fit 14 people, I am assuming the only way it could do that would be having two people sit up with the driver and the other 2 on the roof? Overall, I was very displeased with Skyhawk limo, their unwillingness to put their customer first, and inaccurate/confusing vehicle descriptions on their website. I would strongly advise against hiring them for your wedding. read more

I rented an escalade limo for my daughter's high school graduation and I had 5 star service from beginning to end. It was easy to make the reservation, very responsive, the information was always consistent regarding price and the vehicle that appeared on the website is what showed up to pick us up. the car was clean, lights were beautiful, and driver (Ray) took the time to show us how to pair our phones so that we could hear our tunes. I dealt with Ray from beginning to end and he was very courteous, on time, classy, and just gave great service. We took the limo from Maryland into DC where the graduation took place and after that we drove to the Lincoln Memorial to take pictures. I had family from out of town and we all enjoyed spending that time together. Thank you Ray and Skyhawk Limo for helping to make that day extra special! read more

We hired Skyhawk Limousine for my mother-in-law's birthday. We wanted to take her on a wine tour of Virginia and we couldn't have asked for a better company to provide the limo service. Our driver, Martin, was right on time. He was very professional and attentive. I thought we would have issues with the limo driving up some of the steep vineyards driveways, but Martin had no issues taking them on. After getting settled in the vineyards, we realized we had forgotten a couple of things in the vehicle. We texted our driver and he was back within a couple of minutes. The interior of the limo was very clean and we had plenty of room. We'll definitely use this company again for any limo needs! read more

THE BEST! I had contacted them a couple of weeks before my event and they were the only ones that had the stretch limo (brand and color--white Hummer) that I wanted, in this area. Very accommodating, car was clean, driver was punctual and patient. Every staff member I made contact with was very courteous and they genuinely cared about my needs for my event. They will be the only ones I contact for limo in this area! Thank you again!! read more

I have been using Skyhawk for 8years and they are totally reliable, fast, professional and competitively priced. They pick up your luggage at your doorstep, offer amenities, clean cars and well dressed pro drivers. I never have to worry about if they are going to show up because they are there 5-10m early. Rates are competitive to a cab so why slum it ;) read more

I have never used a private hire car service for personal business. Because of our need to get home from the train station without delay, I chose to pre-arrange a private car rather than risking the use of a taxi service. I just searched on Yelp and went with first company, Skyhawk Limousine. The phone reservation process was quick and simple. The email confirmation was received without delay and contained all the information I needed to contact the driver following our arrival. The driver was waiting as we exited the station and we were home within the hour. The driver, Haroon, was exceptionally nice and professional. The car (or in this case the SUV) was comfortable, clean and new. We are very satisfied with this service and would highly recommend Skyhawk Limousine for future hire car needs read more

We traveled with my elderly father-in-law and I didn't want to mess with the taxi line---Skyhawk Limousine was a perfect solution. We booked trip from College Park, MD to Reagan National Airport (DCA) and as well in Las Vegas to our Hotel (both cities round-trips). The company e-mailed ahead of time to let me know the driver was dispatched, and the driver called to tell me he was waiting. We spotted him holding a sign with my name near the baggage claim. He helped collect our luggage and we walked outside, right to a beautiful clean shiny Escalade. The driver was friendly and easy-going. We needed to change our pick-up time to leave Las Vegas and he assured us he would let the office know----sure enough, we got an e-mail with the new info and the pick-up went just as smoothly. I would definitely use this service again. read more

The driver Abbas was amazing! He showed up early and was super friendly. Would use this company just to get him as a driver again. The bus was very nice, new and clean. I would have given this a 5 star rating, but taking off one star because the aux cord/Bluetooth sound system didn't work after specifically requesting/asking that the bus had a working sound system to play our own music. read more

What a wonderful experience! Punctual and professional service. John was so friendly; our tour of the DC monuments was amazing! Thank you!

Clean newer cars. They always have water. You can expect them to show 10 minutes prior to expected time.

Excellent service, had a lovely driver called Bilal. He arrived 30mins early and was very friendly and attentive. Driving was smooth and stressfree. Would highly recommend this company. Will definitely do business with them again. Thank you very much read more

We used Skyhawk for the Elton John concert last night. Our driver was Riz and we had a 10 passenger stretch limo for 3 of us. 1st off they were early to pick us up which I appreciated as that meant we left on time. The limo itself was extremely clean, stocked with more water than we could ever drink, highball and champagne glasses. The lighting inside the car was beautiful and we easily paired our phone to listen to our own music on the way. The temperature inside the car was perfect and car very comfortable. I also liked that their fleet of limos are newer cars so the outside look was sleek. I am handicap and had to take a wheelchair with us which our driver Riz loaded in and out of the car. He introduced himself with a handshake to all of us with a smile and was neatly uniformed. He gave us a brief tour of the car and held the door while we al got in. Our drive into DC was during rush hour on a Friday night that Riz navigated with ease. He dropped us right at the main entrance for Capital One arena and told us where he would wait for us after the concert. After the concert was over, DC Police blocked off 2 blocks around the arena so Riz was able to park just at the barricade so we didn't have to wonder around looking for him. Two of us in our group are smokers...he let us stand outside the car a few minutes to enjoy a smoke before getting back into the car. We all engaged him in conversation and we all stood on the street having a great laugh and conversation. Riz is very friendly and engaged very comfortably in conversation. The ride home was as pleasant as the ride there and we were out of DC and back on 66 in no time. He dropped us back in front of our home and again dealt with the wheelchair as we got out of the car. When I made the reservation it was super easy and staff at office very nice and quickly were able to accommodate a change in our reservation to leave earlier than original time. Pricing is very competitive as I called 10 different companies before choosing Skyhawk. I would highly recommend them to anyone in need or wanting car service. This is one company that has NOT forgotten what customer service. In the future I would not call anyone else!! read more

Just used these folks to take my daughter and friends down to DC for concert. They were so accommodating with last minute change, we had to upgrade car because we went from 2 to 5 people. The driver was very professional and on time. The car was very clean and very nice. Was a great experience and nice peace of mind for me knowing they were in good and safe hands to get there and back. I highly recommend them! read more

Had the best experience with skyhawk! From customer service to our driver being professional and on time. My guests and i had a blast and I will definitely be using this company again! read more

Great experience with Skyhawk Limousine !!! Arrived on time and there was excellent communication between the company and us. All went exactly as it was supposed to go! We used Skyhawk Limousine on december 9 2018 from Dulles Airport to Marquis Marriott Marquis Washington, DC Downtown from the Marriott Marquis Washington, DC and from Marriott Marquis Washington, DC to on Renaissance New York Times Square Hotel december 14. Both times the service provided was excellent. On december 9 the driver picked is up in a clean new van a few minutes after the porter dropped us off at the pick up point. We called them after we had gotten the luggage and the porter advised them about the pick up time, as there were long lines getting through immigration and customs. Then on december 14 we had arranged the transfer for 10.30 a.m. When we got outside at 10.25 the driver was waiting for us already. This is not the first time we have used Skyhawk Limousine but again they were punctual, courteous, on time and provided excellent service. Would definitely use them again and recommend them for anyone looking for a limo service! read more

Excellent service. Drivers are always on time, usually 15 minutes early. The cars are spotless, the drivers are well trained, courteous and professional. So far, it's been three years of satisfaction. read more

This was the best experience ever!!! The driver was on time he did everything to make us feel comfortable. I had a 2 year old with me. He made sure my toddler was comfortable and safe. I have never had a driver before that would make so much effort. Thank you Riz. The drive was really nice and smooth. The limousines have music and mini fridges. It was so hot outside but did not feel that. We had a great party inside. We got on time every where and picked up on time. I would totally recommend everyone to book them for any event or outing. read more

Edwin was very efficient with my appointment last week, not only was he early but made sure to take the fastest route to my destination. The vehicle was spotless and fresh smelling. I will definitely be using Skyhawk again very soon. Thanks again! read more

I called two days in advance to arrange for a pickup knowing it would be very early in the morning. The dispatcher took all my information down and I even received a confirmation via email. Unfortunately the day of the pickup, the driver was a no show. I called and was told the driver was waiting for me outside. That was impossible since I was standing outside waiting for him. I finally connected with the driver and he told me he was waiting for me in a different address and hung up on me! Not only was the driver rude but he was also unapologetic. I have used them for the past five years and consider myself a loyal customer. If that is how they treat a loyal customer, then they just lost a customer for life. read more

I travel a fair amount and most often use a car service vice a taxi to get from downtown DC where I live to the airport. I received a Groupon from my mother to try this company and it was an odd experience. I booked thinking the company might call to offer a new client a return trip as well and there was no follow up and I had to call them to confirm the booking, needless to say I only used them going one way. I was heading to vacation and had checked my email when I arrived noticing I was charged over $102 .00 for the one way to IAD (they take a CC to hold the spot.) Had to go back and forth with the company several time to get the bill sorted out and I think I was still overcharged, but they wore me out with going back and forth ... There were added fees that were not clear. Would not use again, but the driver was nice enough and was on time. read more

We rented the Escalade SUV Limo for a Holiday Lights Tour around the DMV a week ago! We had a great time and our driver safely got us to all of our destinations. The limo arrived on time, was stocked with glasses and bottled water, and was very clean. We liked that the price was all inclusive and Skyhawk was super responsive to all of our questions before we booked. The reason I am giving our experience only 3 stars is because we were told the limo fit up to 20 adults, we asked this question specifically a couple of times, and were told there would be plenty of room for our group. We had 16 adults and 1 child, so 17 people in total. Unfortunately, the limo didn't seat anywhere near 20 people. We had 3 people that had to sit on the floor of the limo for the entire 5 hours we were driving around looking at lights. The limo really only comfortably sat 14-15 people. We are all small people, so I don't think it was a size thing. It wasn't a big deal as our group just made it work and didn't let it ruin our time, but we felt a little misled by the capacity of the limo. Skyhawk Customer Service reached out the following day for feedback and I mentioned the capacity issue, I said while we made it work and still had a great time, they may want to consider my feedback for future bookings of other groups as it could be much more bothersome to others than it was to us. I never received a response. I was a little surprised I never heard back from them apologizing for the issue and/or thanking me for my feedback. read more

Needed to plan a trip with multiple transfers, addresses, a variety of vehicles and requiring absolute first class in customers service and care. When referred to Skyhawk by a local hotel, they provided nothing short of excellence. The turn around was very tight, yet the Skyhawk team was timely in providing the details I needed, reasonable pricing, clean and safe vehicles, numbers and names for the drivers to connect directly and follow up after the jobs were complete. As I planned this event from a distance (California), I was even more concerned that I could not be near by in person. Skyhawk did not disappoint and helped make a seamless experience and great impression from the initial experience to the conclusion. I would strongly recommend them for your personal and professional transportation needs. read more

I bought their livingsocial deal for $246 for three hours. Additional hours were quoted at $95 an hour. I sent them my itinerary for a brewery/distillery tour around DC for my birthday - which is what was advertised for on the livingsocial deal. My itinerary was very specific and I asked for the extra time I needed. Looking at the confirmation they sent the first time they hadn't scheduled for all the hours I had sent them in my intinerary, so I had them modify it. Looking at the second confirmation they still had missed one hour, but I figured that it would be fine as I have rented limos before and going over just required the extra payment for that hour. And they couldn't seem to get it right anyway. It is also said "estimated" drop off time, so I figured this should be fine. The day comes and the driver arrived mostly on time and the limo was ok, except that it still had someone's balled up receipt and bottle opener in the seat - ok, fine. It got bad after our first stop - he literally dropped us at our first location and only then, after picking us up did the driver tell us that the credit card I used for the limo payment didn't work and that he wouldn't be able to run another card - that we had to pay him in cash ($320 after the deal I already bought). Since I didn't have my debit card, my sister actually got the cash out and gave it to him - he made us stop right away at a nearby ATM to get the cash before going further. No receipt. He specifically said to us that the drop off time would be 5pm, which is actually what I originally had wanted and said to them in the first place. My guests all knew the itinerary as well, so we said yeah that is fine. Perhaps he mis-spoke, but all of us heard drop off at 5pm - and when 4pm came around he said we went over our time. Even at the last stop he said we would need to be back in time to have 45 minutes to get home - and we all understood and we're back at 4:15 in order to get back home by 5pm. At that point we all argued with him and he acted like we were crazy in hearing him specifically say 5pm drop off. We ended up getting out of the limo then and taking an uber back home. Communication is not their strong suit, and neither is their practice of waiting until the middle of your limo use to tell you that your original credit card payment didn't work. If I'm going to pay more than $100 an hour (with tip and extra fuel charges on top of the fare) on what is supposed to be a deal, then I expect way more than this - next time I'll just uber around in an SUV for all my friends and save a bunch of money. Especially when their limos are starting to show their wear. read more

Don't use this company! They were over 30 minutes late, then once they showed tried to blame me by saying they tried to call my cell phone. they called the wrong number and I showed them the email I sent them that had the correct cell number. After all that, the charged a wait fee, so if the have your credit card information, they can charge you whatever they want. They were rude on the phone and very difficult to deal with. Avoid Skyhawk at all costs. read more

Used them twice this month and both times they was an issue with the price. First time a person talked to me and send me a contract, a week later I get a "modified" contract which was approximately $70 more. I ask about it and their explanation was the first contract was incorrectly written. I send the multiple emails back and forth about this showing how the pricing was exactly as discussed, they refused and wanted to hold me to the magically "modified" rate , finally they write back and grudgingly say "We will uphold the first contract but the employee has been let go for the error"???? WOW. Since they finally upheld their original contract, I gave them the benefit of the doubt and I went back to them two weeks later, we signed a contract for a 6 hour van rental, they arrived on time, but took over 30mins to get the video and TV working,somethign I specifically asked for and had written in my contract. Even with the delay we returned from our trip at the designated time, the driver proceeded to sit outside my driveway for another 15 mins and they charged me an additional hour for that 15 mins, claiming we arrived back late. They did not take a signature from me for end time. This was for my kids birthday party group and I have multiple text messages I sent to parents telling them we were back and to come pick up their kids before the contract rental time was up. We have been going back and forth on this but they take your credit card up front and do not take any signatures at the end. Beware. And if that is not enough, the driver made a fuss about the van being dirty and how he cleaned it for us, but we did not eat a thing on the bus, nor play anything. Everyone sat down and watched movies. I will never use them again and have filed a complaint with the BBB. First time I have ever had to do this with a company but twice in one month seemed too bad. They try to work with you to match competitor pricing and they are ever so slightly cheaper - $685 for a 6 hour rental vs $725 from other companies (much better reputed ones) but they make it up in this shady manner. I have seen other complaints from users exactly the same on this company...would never recommend, would not reuse even free. read more

We had an excellent experience with Skyhawk. I used them because they had such good reviews and I was not disappointed. They were very helpful from the first phone conversation to the drop off. I was scheduling the trip for my elderly mother and needed to know extra care would be taken and it certainly was. Thank you Skyhawk! We will use your services again! read more

DO NOT USE. Tried to book a limo from this company for my daughters Prom. Spoke to a gentleman on the phone because I already had a credit from a previous rental and was told that during the month of April and May, because it was their busy time, we had a 6-hour minimum charge. I explained to him that these were only kids and that we only needed really a 4 hour since all the activities were all in the same area, pick ups, dinner and PROM. After a back and forth conversation, I booked a limo since again, I already had a credit. He told me that if I would find a limo company in the area that would book me a 4-hour minimum during the Prom season that he would give me my limo for FREE. So I took the challenge. I DID find a company that would and did rent for PROM at a 4-hour minimum and I called back Skyhawk to speak to the gentleman that took my reservation and low and behold he was unavailable. Called back everyday and finally on Friday received a call from the owner. Told him about my conversation with his customer service person that took my rental told me that the gentleman Rick who took my reservation and challenged me was no longer with the company and that what he told me was no longer valid. How convenient. The owner wouldn't even make good on my rental, issue my refund and told me that he wasn't worried about social media that his company would do just fine. I just want back my $192 and they refused. TERRIBLE CUSTOMER SERVICE ... SCAMMERS and LIARS. read more