I went to this place this past week with a friend and her 3 children. There was quite a line…read more(Christmas vacation) but it moved quickly. There is a separate area to the right when you walk in to fill out waivers on the computer just an FYI. I didn't know what to expect but there are 5 separate areas where you can jump and play around. There is a kids area, an area to flip into what looks like a large airbag, a basketball hoop for kids and larger kids/adults, an adult area and a large common area to jump across. It is a great place to take the kids. My only concern is that the area is not secure so kids need to be monitored so they don't leave the area. I recently went to a children's museum that had an alarmed door so the kids were secure during their play time. That might be a good idea for this and adding a water fountain and restrooms within the play area. There were monitors in each area so it was safe. It wasn't really crowded but I'm wondering if there is a limit to the amount of people per hour. If it got too crowded then it could be dangerous. Overall I had a great time and would recommend it to all.

I have been to a few of these places with my daughter, and overall I thought this was an excellent…read moreexperience. We went for a Sunday mid-morning birthday party, and it was very solid. While it is a bit off the beaten path for us, we had no trouble locating the place and there is ample parking. There is a lengthy sign-in process to complete, but once we got rolling my daughter and her friends had a blast. Plenty of space, seating and photo-taking opportunities for parents. Equipment was clean and well-maintained. Staff is never super enthused but was overall fine and did a good job of monitoring the kids. Lots of variety for activities and weren't crazy on the clock so the kids got their full hour plus. Party room was clean and pizza was good, the girls working our room did a nice job for our party. Kids got to use the arcade as we were leaving, which is a nice add-on. Will return with my daughter for sure. Nice job!

Went there this weekend with the kids and they loved it. You put all your info in computer instead…read moreof doing a paper liability waiver. This should save time when we go back. There were four areas to play, dodge ball which looked very intense, jumping into a pit which had a line that went quickly, smaller area for little kids and the general area. Also games to play lined up on the side of the batting cage. We enjoyed free wifi and chairs close to where they jumped. Cafe didn't look too great but there are many places to eat after you leave. If we lived closer we would certainly be there more often.

We drove an hour from Delaware . The kids wanted to do the ninja area And zip line. But we found…read moreout after we paid that the ninja section was closed due to lack of staff. And they didn't have the zip line as advertised. And there were more flies in the building than kids. So don't sit down to have a snack

So fun! Kids loved it. It was spacious with a bunch of activities for the kids. Good spacing for…read moreadults to talk or sit and watch

Fun trampoline park with plenty to do for kids. However, it would be better if the staff were more…read moreattentive. When a group from the Boys & Girls Club came, things got a bit chaotic--kids were cutting in lines, and the employees didn't step in to manage it. On a positive note, they have a great Wednesday deal: a large pizza and a pitcher for just $15.

We were looking for a place to take the kids on a really cold day. Most of the indoor playgrounds…read morerequire a timed appointment, but this place didn't so we decided to give it a try. First of all, I think the price is a bit high for the little it includes. I think it was $12 per kid (adults free) but all that gets you is access to the climbing/slide area. You have to buy a card for all the games, rides and other activities. However, it was nice to let our kids run around for a bit, although of course they didn't want to spend time in the climbing area when there were games and other attractions all around. One other nice thing is you can leave and come back all day long. We choose to grab lunch elsewhere and come back for some more fun. Don't think I would be back but happy it was available when we needed somewhere to go!

Very cute, quaint space for children's gatherings. I came here to celebrate my niece's bday and she…read moreseemed to be having the best time in the obstacle course. There were other attractions but I didn't make note although I do recall that there was a basketball court and free standing gaming consoles. What I liked most is that there are private areas to gather in. Also, I did try the pizza, wings and fries - they weren't anything special but they were good... My favorite part of the experience was the customer service - every associate that I interacted with was friendly, professional and most importantly, helpful!

An amazing place to go to wear the kids or grandkids out, so you can enjoy that end of the day…read morecocktail. There are a plethora of different size trampolines, a long kid slide, an inflatable area to jump on from different levels, 2 huge ball pits, a harness climbing wall and area. dodge ball area, and 2 basketball hoops accessed by trampolines. When I take my grandsons, I purchase the all day pass for them. They absolutely love it, and always make friends. So here I sit for 7 hours.

My son had a amazing time here at fun city adventure park totally recommend to all the children of…read moreBlackwood nj

Came here twice this month for birthday parties. This place is really buzzing on Saturdays! If you…read moredon't like crowds you may want to try coming during the week. Yesterday we were here for my nieces 5th birthday. What could've been a disaster turned out to be a really nice party. We had booked a room for 10 jumpers 3 weeks prior, but the week of the party were notified by the general manager that there was an error in their system that was causing parties to be double booked. So we were asked to move the party to the picnic tables instead. We could've been those angry parents that threw a temper tantrum over the whole mishap, but instead we practiced kindness and empathy. It was very obvious to me that the general manager was upset over the whole thing because that is a very difficult conversation to have and if it were you, you'd be upset too. I can imagine how many upset parents she had to deal with. I was really grateful for how accommodating they were for our party despite the chaos. She gave us a nice discount and some game cards for the kids. They were also present every step of the way with helping us decorate, dish out pizza and cake, and clean up. That is why they are getting 5 stars from me. I hope going forward they only continue to see success in their business!

Fun spot for my kiddies to go. They never want to leave at all, but when we do leave, they're…read moreknocked out! LOL. We have a membership and although we don't use it every month, it's just nice to have as backup option. Never had a problem making an appointment either. They recently added some arcade stuff which was pretty cool and gives them more reason to stay longer. Birthdays - I haven't had the pleasure of hosting yet (was supposed to a few years ago, but covid hit). The manager was very nice, offered a discount on my next birthday booking, and refunded everything back to me without any issues. No fighting, or making multiple calls to try and get a refund. Loved that! Now as for regular staffing, I do think a few need to be trained to speak up more, but I do understand how some teens could be really shy about trying to enforce rules, but it's def needed for safety. Too many times, I have teens trample my kids and nothing was said to them. Also, the long running trampoline area should be monitored more. A few times, my kids wanted to test their flipping skills, but tons of teens are just laying down on it not letting anyone use it. We would come back and check to see if its free to use, but again, same people would be there. I think it should have a line system like the other attractions there. Run down, flip, run back , flip, then get back in line. I've also had issues with kids constantly cutting in front of my daughter and the staff said nothing. I had to step in and tell them they can't have all their friends cutting in front. This happened at the ninja course. Will I be back? Of course. My kids love it. Are there adjustments that are needed? Most definitely.

I am writing to express my dissatisfaction with my recent visit to your facility, which was both my…read morefirst and last experience at Urban Air. I had purposely chosen to visit during the daytime, anticipating a welcoming, kid-friendly environment suitable for my toddlers. However, my experience was far from what I expected. Despite the fact that the venue was not crowded, I purchased a parent pass only to find myself closely followed by staff members while we tried out the trampolines. I was then informed that only one person was allowed on the trampoline at a time, which seemed restrictive and inconvenient given that I had my children with me. What was most disheartening was an incident involving my child sitting down in one of the massage chairs. Immediately, an announcement blared over the loudspeaker, instructing her to get out of the chair if she was not paying. This public embarrassment was completely unacceptable and far from the friendly atmosphere I hoped for. I spent over a hundred dollars expecting an enjoyable and kid-friendly experience, but instead, I felt unwelcome and uncomfortable throughout our visit. I hope you take this feedback seriously and consider adjustments to improve the environment for families !

I recently attended a six year old's birthday party. When you first walk in, it's very loud and…read morehectic, which is expected for a trampoline park but can feel a bit overwhelming. They offer finger foods like pizza, wings, and mozzarella sticks. You can have a party in their party rooms. The party rooms are time limited (about two hours or less), and while the staff isn't rude, they do come in frequently to remind you how much time is left. It makes the transition feel a little rushed. Once your time is up, you're kindly moved out. There is seating outside the party rooms, but there aren't enough tables to comfortably accommodate everyone. They do have lockers for your belongings, a small arcade area, and separate trampoline sections based on age, which is a big plus for safety. The food was average at best. The pizza wasn't great, and the mozzarella sticks were just okay like pre- frozen. Another downside is the parking lot. The plaza also has a Chuck E. Cheese, a nail spa, and an Olive Garden, so parking can be pretty chaotic especially on weekends when birthday parties are happening everywhere. Overall, it's fine if you just want to bring kids to jump and burn energy. Personally, I wouldn't choose it as a party venue because the time feels limited and rushed. Would I attend another party there? Probably. But once the two hours are up, I'm heading out.

Place is fine. However the thrill of trampolines runs out after like 20 mins. They have this kids…read moresection with a cool play area with a tube jungle gym. If that was like 5x bigger this place would be awesome. Now it's just boring.