Nick the manager is super! Was able to get a nice front facing room. It's a clean beautiful room…read more Thank you!

Solid choice for a night…read more The kids and I stopped here after a long day on the road. It wasn't our ultimate destination and we were only here a night. If this isn't your situation, this review may not be as helpful for you. We arrived relatively late since we were on a road trip and had to hit Doe's. Yes, it was amazing, but anyway, back to the review. Because we arrived later, the parking area was pretty well full. I parked under the overhang, checked in, sent the kds to the room, and parked far, far away. The good new though? There were still actual parking spots and doors on the side that I could access with the key. The room was clean and well laid out. The HVAC worked as it should, there were plenty of towels, and water pressure was fine. One of the kids forgot a toothbrush and toothpaste and the front desk staff were very friendly and helpful and gave us a replacement. Breakfast in the morning is what you would expect. Solid choices and fresh coffee. I have found Fairfields to be hit or miss. This was a hit and I would gladly stay here again.

What a great hotel! You almost feel like you're in a luxury hotel with a budget price. I was…read moregreeted by a wonderful customer service agent at the front desk! She made sure that we got all checked in. Our room was lovely. It included towel animals and toilet paper art. Which made me smile. The breakfast was more than just a regular continental breakfast. It was fabulous. Our room was very clean, and we were well taken care of.

The room was very clean and everything worked. Nice hot water, AC appeared to work as intended,…read moresheets and towels were clean. The staff was friendly and accommodating. The breakfast is your typical hotel continental breakfast. The coffee was raging hot coming from the container! Typical coffee though. There really isn't anything to complain about here and we had a nice overnight stay.

Nice place. Quiet comfy. Pricey for Arkansas…read more There was a restaurant and bar inside. We had a couple of drinks and good conversation. Bartender very friendly. Didn't stay for breakfast.

In much need of a facelift. The place is getting long in the tooth…read more Staff were very nice. A lot of stains in the carpets, doors paint marked all up. Smells musty, and then they have an air freshener trying to cover it up. For the price it was fare. For a Hilton they truly need to update the building.

Personnel were nice and courteous. Breakfast was OK…read more Room was dirty and unkempt. Bedding was too small for bed (corner sheet flipped up) and comforter/cover set-up could not stay together. I typically love Home 2 Suites, but will not stay here again.

One of the best nights stays we've ever had! Got in late and the staff was very understanding and…read morehelpful. The room itself was perfect but the selling point was the breakfast. Without a doubt the best breakfast I have had at a non-resort hotel in America in my life! Had a whole breakfast sandwich display including fried chicken and a unique sandwich of the day suggestion guide. If we ever come back this way we will definitely stay again!

It's not a bad hotel. Technically it is a motel. The doors face out to the parking lot…read more The entrance to the hotel sucks. You have to cross traffic to get in. On a Friday night it is very dangerous. Don't be fooled and think you can go through the light and sneak in through the Golden Coral parking lot. It doesn't work. The staff is really nice. The beds are comfortable. The rooms are about the size you would expect. For a two star motel, the rooms themselves seem better than you would expect to get. Literally my only complaint about the motel itself would be the toilet seat needed to be tightened.

Great service.... and very friendly... rooms nice and clean...., fast service...... best western…read moreare the only place we always stay

OMG! This is the NASTY hotel room we have ever seen. We are Diamond Elite. The room was do nasty…read more The floor hadn't been mopped in months. When we took our shoes off our white socks were covered in black dog hair and so much dirt that it was caked on our socks. I went to the office to report it and was told they didn't have housekeeping. I asked if I could get a mop to mop it myself and was told no. We weren't even offered a different room. We were there for 3 days for a family member who in the and didn't have time to worry about changing hotels and shouldn't have had to. So I took all the towels and wet them in the shower and pushed them around the room with my feet to get as much of the filth up as I could. I told the front desk I had to do it and showed her the towels as proof of the filth on the floor. Her response was "we have good bleach for the towels. Before we left I finally talked with some man who claimed to be the manager or owner or something like that. He called me a liar and said we dirty the towels ourselves and that his floors are steam cleaned. I told him I would no allow his BS of blaming us and had proof of the filth and nasty towels. I have never been so pissed. This nasty place needs shut down and this manager and the dam employees that refused to clean this nasty room should be fired. I have the pictures to prove this !

Clean, nice, and beautiful suites hotel. Staff is nice and funny. Also you get to meet new people…read more It will MaKe YoU FeEl like HoMe.

This property is right off of I-40, very convenient to get too in what I'd call hotel row…read more Super fast check in by the manager on duty Lisa. If she's not a manager she sure should be! Very gracious and lots of helpful information. Room was clean and comfortable and nice grassy area all around the hotel to walk your dog. Waste trash cans for dog waste at both side doors. Amid the Covid-19 outbreak I felt that all safeguards were taken. I would highly recommend and stay here again.

This was one of the worst hotel stays I have experienced…read more When we arrived, our room was approximately 80 degrees and extremely humid. The sheets felt damp from the heat and moisture, which made the room feel dirty and uncomfortable from the beginning. The shower would not drain, so we had to stand in dirty, backed-up water while showering. The hotel also had a strong, unpleasant body-odor smell. A staff member came to our room to fix the television, but his body odor was so strong that I did not feel comfortable asking him to return to address the other problems. The lobby was also extremely hot. Although breakfast was included, I did not feel comfortable eating the food because of the heat and the overall condition of the hotel. I filed a complaint and requested a refund, but I have been given the runaround instead of receiving a clear resolution. These were not minor inconveniences. The room was hot and humid, the bedding felt damp, the shower was unsanitary, and the hotel smelled terrible. On top of that the soap dispensers were watered down. I would not stay at this location again, and I cannot recommend it to others.

Front desk employs really should know what a service dog is and the ADA/HIIPA protections. I'd…read moreprefer not to get into arguments with employ's claiming my dog is an "emotional support dog" when she's a Service Dog. I shouldn't have to educate folks about this. Besides that, everything else was nice at this hotel.

The evening check-in receptionist was very rude and the manager refused our request for a…read morecancellation based on a winter storm warning and bad travel conditions.

This has been a nice hotel to stay at. I dare say it might be the best in Conway. Definitely the…read morebest one we've stayed at. The check in experience was easy. The hotel is clean and the rooms as well as the rest of the hotel is well appointed and maintained. The staff is friendly and very helpful. You have relatively quick access to the freeway and the downtown area from the hotel. Water pressure in the shower was good. The bed was comfortable and there were plenty of pillows. The thermostat was easy to use and the blinds did a great job of keeping the sun out. We really enjoyed our stay here and would stay here again.

VERY clean and hospitable! There isn't any free breakfast, but there's a restaurant, coffee shop,…read moreand bar on the first floor. Lots of parking spots and never felt unsafe.

This is our 6th time to stay at this particular hotel while here for Bargains Galore on 64. They…read morehave done some remodeling and updating since we were here last time. The hotel is very easy to access I 40, right behind Wal Mart and very accessible to a lot of restaurants and shopping. We bring an enclosed trailer with us and there is plenty of parking for the trailer. The breakfast is the normal free hotel breakfast, but the staff are always nice, the food service areas are always clean and there is plenty of seating.

I'll start with the highlights. Overall, the room is consistent with what you expect from a Holiday…read moreInn Express. The lobby and common areas appear to have been updated. The breakfast was good and well prepared. Parking lot is well lit and appears safe. The hotel is right next to Walmart so that's convenient. They also have dedicated parking for EV's and I thought that was cool even though I don't have one. That about covers the pros. The rooms are in need of renovation and upgrade. Furniture, beds, etc. I was here for 2 days and couldn't get comfortable on these hard beds. This actually created an issue for me during the day as I couldn't get any real sleep. I felt like I was laying on a concrete slab. The only way I could tolerate it was to pile up all the pillows and lay on that. See pic. Now if you enjoy rock hard beds this is definitely your spot! Now let's be completely honest here. We stay at hotels for the room, mostly the bed. So please upgrade these mattresses!