Loretta Anderson is a fantastic cruise agent. I've booked two large group cruises through her and…read moreit couldn't have smoother. She's competent, thorough and really goes out of her way to make sure your cruise is the best it could be

Great knowledge and huge discounts on luxury cruises. Serves The Villages.Extremely knowledgeable…read moreand helpful. Highly recommended but must make an appointment.

Wow! Saturday hours too! Makes it really convenient to shop insurance. I did not realize they have…read morea package policy! One policy one time a year!

I stopped by to pick you up my international driving permit, and the service was quick, direct, and…read moreinformative. I didn't know this location existed, and we were in and out within 20 minutes with a permit right away (no shipping). I'd recommend this service.

After being told three times they didn't receive my fax, I went to this office and was told the one…read moreguy who handled life insurance was on vacation. They said there was one in Wildwood so I asked them to call down to make sure they could help me only to be told that person was also on vacation and no one else could help. I am so tired of being jerked around by this company. They are the worse!

I have had homeowners through AAA for 15 years. My premium has been steadily increasing due to age…read moreof roof. Had roof replaced and called to ask for a readjustment and was told I had to personally come into the office. I asked why and the sales rep Nancy Sorrentino, hang up on me before I could get an answer. I also had additional questions about adding an auto, but she obviously didn't care. I'm going with another agency today.

Yesterday I went on my 5th trip with Senior Adventurers. This company always do such a great job…read moreorganizing their trips at a fear price. This one was to The Ringling in sarasota. We had plenty of time to go wander around the grounds that used to belong to the owner by John and Mable Ringling. This 60+ acres had so much to see. From an art collection to their home right on the bay. It's amazing what they enjoyed and collected. A place everyone can enjoy.

Had a great time. Bus was fully equipped saw the aquarium and went to see some dolphins. Although…read moreservice at the restaurant was slow the food was excellent.

I just wanted to give a shout out to AAA Lake Sumter Landing! I needed information about renewing…read morepassports! They were able to answer my questions and give me all the information I needed! Great professional and friendly service!

Sumter Landing in the Villages is the absolute worst AAA office I have ever been in. The girl at…read morethe front door has the personality of a door knob. She definitely does not belong in a customer service role. We went in to book a cruise and it seemed like everyone in there could care less. We just spent $2100 on a cruise for our anniversary and I never got even a smile or thank you out of anyone there. In hindsight we should have walked out. Even though I am a AAA Member I would never book through them again. I am going to report this to the regional office and hopefully they can make some changes. BAD customer appreciation here !