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    Anglin Septic Tank Service - Septic pump

    Anglin Septic Tank Service

    (13 reviews)

    Holy Moly... Great customer service still does exist!! My…read morehusband called this company with concern about water starting to back up in a garage sink and a toilet near overflowing. Within an hour (since he was already on a call close to our house) Jack arrived and found the blocked pipe leading into our septic tank. Made the necessary fixes & cleaned out the backed up pipe instantly. He advised some recommendations to help keep our tank working in pristine condition for a VERY reasonable price.. We were expecting this call out would have several cost hundreds of dollars. I would highly recommend Jack and Anglin Septic Service to anyone that needs their septic tank looked at, pumped or worked on.. Prompt & reasonable - what more can you ask for in someone who is coming to look at your poop tanks??!!

    In 2023 we contacted Anglin to pump our tank and repair our septic pump. The septic pump repair was…read morethe worst experience imaginable. From beginning to end Jack Anglin gave us conflicting and nonsensical information. Everything from needing to replace our entire septic lines, needing to run new electrical from, what type of was needed. He gaslit us, ghosted us multiple times, and had to repump the septic tank multiple times because of his delays. He fed us nonsense about how he was trying to get responses from Williamson County and that they were the cause of the delay. He told us how poorly our last pump had been installed and how he would fix the wiring and installation. We first contacted him in July 2023 and our pump repair/replacement wasn't completed until October 2023. Then after going dark for 3 months he contacted us in January 2024 telling us he was trying to get final approval from the county but that we now needed an electrical inspection. The whole process of working with Anglin was a nightmare and we felt as though we were being fed a load of rubbish the entire time. Between pumping, repair and other services we spent well over $7000. Fast forward to May 2026. We scheduled a regular septic tank pump service. The service reported to us that our 3 year old pump had stopped working and appeared to have sucked up the electrical wiring. We contacted a repair service who confirmed that our pump sucked up its power cord and that the float valve had been improperly wired. Our 3-year old pump is completely destroyed. Pictures attached. The new service had a new pump and float valve replaced within a week. They fed us none of the BS about our septic system that Anglin had fed us less than 3 years ago. Cost $4700.

    A Dirty Job Septic Service

    A Dirty Job Septic Service

    (2 reviews)

    Woman that answered th phone was terribly rude. I had been on the phone for hours. Calling company…read moreafter company trying to locate someone that could pump a drain line out. From well companies, septic companies, plumbing companies, equipment rental companies Even called a woman at a port a jon company. Some were no answers, some were messages left and others were just a "no". Well apperantly I had already called them and left message for them to call me "if" they could help me......Like I said, i had been calling all morning and had lost track. Boy did I get it when I called her back. I told her who I was and what I was needing and she immediately was very rude to me and said " no we dont do that" I said Ok, can you tell me why? .... Now by asking this I am truly curious and feel her answer might better lead me in the direction I need to go to get this taken care of. That was mistake number 2. after she yelled at me about how " theyve never done it thats why. I'm not gonna send my men out to do something they dont know how to do and with noone there to give them direction" I said whoa, Im just trying to figure out if its because your hose isnt long enough or if its an equipment thing. that was mistake number 3. She then told me she just doesnt know why im calling to begin with. If ive already called and left a message and she didnt return it then obviously they cant help me..... I apologized and told her I was very sorry I bothered her and I would never call them again. This is not how a business can behave. She could have gone about that very differently. She could have taken some time out of her day and talked me through things. She could have just called me back and said hey, we got your message but thats not something we have ever done and we arent comfortable doing it. Or she could have said hey did you try these guys maybe they can. Or better yet actually listen to what was actually needed to see if they could help. I will not reccomend them to anyone. I would rather pay more and wait longer if it means I do business with a nice person

    A Dirty Job was such an answer to prayer. Melanie answered the phone and was curious and very…read morefriendly. She was so easy to talk to and very understanding to the terror involved in my septic backing up into the toilet and overflowing into the bathtub. Dustin came on a Saturday and pumped the septic. After that he stayed to make sure that the water was flowing properly. We still had an issue, so Dustin dug up and removed the cap of our septic and got a snake into a clogged pipe which was not so easy to get to. He stayed until I was satisfied. He explained how the septic system works and what I should be looking for; it was very educational. Dustin even offered to talk to my husband if I need Dustin to clarify anything. I plan on using their services again.

    Slack Excavation - excavationservices - Updated May 2026

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