Honest and ethical! A different company was repairing a dryer at a rental property. They…read morerecommended a dryer vent cleaning and suggested "their guy." Since I wasn't physically at the property I decided to call around for some quotes. As soon as I spoke with someone at the Clean Air Co., I knew they were who I wanted to go with. They got it scheduled and said the technician would call me once he assessed the vent. To my surprise, the technician reported that the vent was already really clean and told me it wasn't necessary. He said he'd of course be happy to do it but he thought I'd rather save the money. I'm so grateful for his honesty. Not only was he awesome, but both of the folks in the office who I spoke with were very friendly and helpful as well. So, while I can't speak to the services themselves, I feel I can strongly recommend the Clean Air Co. based on my interactions with three different employees, who were all the kind of people I'd want working for me. I will certainly call them when the need arises. Thanks again y'all!

I recently had all the air vents cleaned in my house. I looked into this about 2 years ago, but…read morelife has a way of side-tracking well-intentioned plans. I decided it was time and checked with several companies. I remembered how kind and enthusiastic Crystal was at The Clean Air Co the first time I spoke to her and decided to have them provide the service. Carole helped me when I called to make an appointment and I had the same great service, quick response and excellent communication. I was happy to know Crystal was still with the company too. Ken and Jacques were right on time. They were friendly, efficient, professional, thorough and very thoughtful about being careful in my house! The level of service from start to finish was excellent, this is how you do it! I highly recommend The Clean Air Company!

I left 6 phone messages, 3 text messages, filled out the form on the web page twice, and no one has…read morereturned my calls or had any form of communication with this 76 year old retired widow needing some form of reply. I since learned that this company has a new owner. Bryon Lowe helped me in 2010. I still have the diagram of my house to use. I'm so disappointed; I ran schools as an administrator; this behavior is unacceptable.

This company has been bought out and I no longer recommend them. The founder, Byron Lowe, worked…read morediligently to create a business with the highest level of integrity and excellence. The new owner, Abraham, doesn't seem to have the same values. They recently did a huge foundation job for me and I began finding issues within days of completion. I've called and texted Abraham multiple times over the last 3 weeks and he has yet to respond. I do not recommend this company at all.

So thankful for Cissy, Michelle and Nick. All were very professional and helped us mitigate…read moreproblems; a pleasure to speak to and a relief to have their knowledge and an All Dry resource.

Nick and his team are THE BEST! They stick to their word and were the best price out of every quote…read morewe received. Honest and extremely fair. Wouldn't reccomend anyone else!

Great company. Trevor W. does quality work and goes the extra mile to please the customer.read more

I want to share our experience with AFS Foundation & Waterproofing Specialists because foundation…read morework is a significant investment, and I wish we had known more about what ​the customer experience would look like before making our decision. We hired AFS to perform substantial foundation work on our home, including the installation of 10 SettleStop Helical Piers, crawlspace encapsulation, and related work. Our contract totaled more than $24,000. Naturally, the foundation work required excavation around our home. We understood that this would disturb our yard. We also understood that our contract makes us responsible for landscaping, reseeding, resodding, and potentially adding topsoil following normal settlement. That is not what we are upset about. We already have a landscaping company scheduled to address the yard, so restoring the landscaping was never our expectation of AFS. What we did expect was for the excavation areas to be properly backfilled and compacted. In fact, our contract specifically states that when trenching or excavation is required, AFS will "backfill and compact soil to the best of its ability." The work was completed on July 28. Following rainfall, multiple areas around our foundation experienced significant settlement and collapse. We were left with several depressions approximately 8-10 inches deep, including areas immediately adjacent to the foundation. Some areas had visibly collapsed enough to leave voids in the soil, exposing portions of the pier/bracket assemblies. One area had a drain downspout that was never reconnected properly and instead had just been buried by dirt. We documented these conditions with photographs. Again, we were not asking AFS to landscape our property. We were asking them to address what appeared to be significant settlement in the areas where they had excavated and to ensure those areas were properly backfilled and compacted. Unfortunately, this is where our experience with AFS became particularly frustrating. We contacted AFS on August 1--only a few days after the work was completed--to report the condition of the yard and request that someone return to inspect it. By August 5, we had received no response, so we contacted our salesperson directly. Eventually, we were told that a crew would return on Monday, August 10. They never showed up. We received no call or explanation that the appointment had been cancelled. We contacted our salesperson again and were then told the crew would come on Thursday, August 13. That day, we were contacted and told there was an issue with another project and they could not make it. At that point, we were understandably frustrated, but we were still willing to be reasonable and accommodating. We agreed to Saturday morning, August 15. Again, no one showed up, and no one called. We sent messages to everyone involved Saturday evening, expecting that someone would follow up with us Monday morning. No one contacted us. On Monday, August 17, we finally called AFS's main number and left a message requesting to speak with the general manager. We subsequently received a call from the project superintendent, who came to the house that same day and filled in the holes. We appreciate that he ultimately came out. However, at this point, we are left wondering whether the areas were actually compacted properly. The work consisted primarily of dumping dirt into the depressions and manually stomping it down. Time will tell whether the areas remain stable. As for the actual foundation repair itself, I am not an engineer, and I am not going to make claims about the structural integrity of the pier system that I cannot substantiate. We chose AFS because we believed we were hiring professionals to do an important and expensive job on our home. At this point, our biggest disappointment isn't that the ground settled after the work--it is the lack of communication, follow-through, and attention to the condition in which the property was left. For those reasons, we wouldn't recommend AFS to anyone.

Do it yourself, accept the unlevel floor or give us $11K more (I've spent $7,058.69). That…read moreessentially bought one sheet of plywood, three 6' 2x6 and labor. The flooring was installed higher than the surrounding subfloor. When I get new tongue and groove flooring, the hump will only get worse. Here's how their business model is set up. A Mastercraftsmen level contractor comes out and pours sugar in your ear. The crew comes out and does "the best they can". If you're dissatisfied well, we can fix it for more money. Oh, what's that, you want to talk to a complaints department, we don't have one of those. We can send someone out to tell you you need to pay more money to get it right though. DO NOT USE THIS COMPANY!!! If you do get every detail in writing, including the fact that you want your floor to be level at the end. Also, that's not a free inspection in the sense that you pay for it if you have the work done. My free estimate came with a $876.38 "Engineering A" fee. DO NOT USE THIS COMPANY!

Thorough inspections, but emotional fear sales tactics. Get multiple quotes for anything that will…read morecost as much as foundation repairs will.

Jake from underworld encapsulation spent a considerable about of time with me answering questions,…read moreand giving a thorough inspection to find the problems he found. I really appreciate his help and expertise. Definitely would recommend giving him a call

We loved working with Jacob, he was very responsive and so patient as we tried to work with another…read morecompany to get new duct work installed at the same time as our crawl space encapsulated. He took his time to explain what he was doing, he was great with communication and his team did a beautiful job. We would definitely refer Underworld Encapsulation to our family and friends.