Personalized care directly from pharmacists. Even when they are very busy, each employee takes the…read moretime to give me the attention I ask for.

The best Pharmacy in Fairfield and surrounding areas…read more Amazing caring staff. My husband has an enormous amount of medication he takes daily and they do all to make sure he has what he needs. We are extremely thankful to have them.

One of the most unprofessional specialty pharmacies that I have dealt. They do not provide updates…read moreon the status of an approval, lie about their follow ups and then blame the patient for their short comings. Their response is that they have 1000s of patients can't follow up with everyone. If you are not able to deliver the service, then state that up front and both doctors and patients can decide if they want to do business with you.

This is my first experience with A & S and I am amazed at their customer service. They quickly got…read morein touch with me when the doctor sent in the prescription and delivered it the very next day. Even in the cold, the gentleman who made the delivery had a big smile and a thank you!

I was always owed medications. I switched pharmacy because of this. After switching to a different…read morepharmacy, I needed some refills and I was unable to get them at the new pharmacy. Idk if Madison pharmacy had charged my insurance for meds that they had not given me but I did go back to Madison pharmacy and made sure they gave me the meds they owed me. It was always something with them.

I've only heard wonderful things about this pharmacy from my community. I always hear that they're…read moreable to get medications in stock when other pharmacies are backordered. Unfortunately, I have did not have good experience here. One of the prescriptions that I usually get at my regular pharmacy was not available. I called Madison for assistance to see if they could get the medication. I was quoted a ridiculously high cost for this medication - a medication that is approved through my insurance for a $5 copay. The pharmacist told me that he would be able to get the medicine, BUT that it would cost me hundreds of dollars! This doesn't make any sense when it's a very low co-pay for me at any other pharmacy. He could not actually explain why the medicine was not covered at the regular $5 co-pay at Madison. All he kept saying is that the medication is expensive. Yes - it's expensive when you don't have insurance. But I have insurance and the medication is covered under it. This is quite alarming to me. I confirmed with my insurance company that I should be able to pick up the medication at Madison for $5. They confirmed this and even called the pharmacist to try to understand why they were quoting me hundreds of dollars. We thought maybe there was something that we were not understanding. When my insurance representative got back on the phone with me, he said that the pharmacist was claiming that he now suddenly could not get the medication (after he told me minutes before that he could). My insurance representative also said that the pharmacist seemed bothered and annoyed by the call, and tried to rush him off the phone - and also would not explain to him why their pricing was hundreds of dollars when it should've been meeting the insurance co-pay of $5. Something seems incredibly shady. For this reason, if you're able to get your prescription covered, I'm sure you'll enjoy the benefits that everybody talks about at this local pharmacy. But if you encounter something like what I encountered - beware. And call your prescription insurance company for cost verification before desperately handing over hundreds of dollars you don't have to. I hate to wonder, but In my opinion, it almost seems as though Madison was trying to price gauge (knowing the medication was unable to be obtained at my regular pharmacy) for their own benefit. Once they realized I was not willing to pay that ridiculous price, their tone suddenly changed, and then the medicine was suddenly no longer available to them. Something doesn't add up. I should add - in the past, I have had this same prescription filled at Madison a few times and never encountered this problem. And my insurance has not changed.

Can't let one grouchy review stand without a different perspective. No long lines. People who learn…read moreyour name. Attentive and caring service. If you want large scale, assembly line service go to the big PHARMA providers. If you want a responsive, personal approach, you'll be very happy here.

Try not to go here if you need help. I was sent there by another pharmacy to collect a medication…read morethat other people were able to get at ShopRite Pharmacy. When I arrived, the cashier looked at me as if I were asking her for a kidney. The pharmacist then told me they had not had that medication in stock for a while. I went on to Lake Carmel pharmacy and got what I needed. I went back to CVS to ask why they woken send me to a place that don't have it but was told that ShopRite did indeed have the same drug but a different name (also covered by my insurance) and they simply did not give it to me. There was no rhyme or reason.

Pound Ridge Pharmacy took great care of my parents who were very very elderly. If we were ever in…read morea "meds" jam, the pharmacy always found a way to help us out with the utmost kindness and patience.

rude, no patience, curt, no follow through and completely unprofessional. Only the front office…read morestaff is kind and sweet

Palmer Professional Pharmacy is a hidden gem in Greenwich, located at 49 Lake Street in a small…read moremedical building behind Greenwich Hospital. the parking is great. The pharmacist, Lou, and all of his colleagues are caring, compassionate and professional in every sense of the word. It must be hard in some ways to compete with huge chain stores, but what you get with a smaller independently owned pharmacy is a uniquely personal touch. When you call or come into the store, they know you and ask about your family. When they have had a family misfortune or loss, your caring and concern is returned to them because they have become not only essential service providers, but friends that you care about. Palmer Professional Pharmacy also does drug-compounding, and what is so important to my husband and I is that they provide and make up compounded, and chicken-flavored medications that my pet and former pets have needed. If you need something special fir you or your pet, they will order it for you, including over-the-counter products. Dr. Stephanie Paulmeno, Public Health Nurse

The pharmacist gave me very individual attention when my 9 yr old needed chewable antibiotics. He…read morepersonally walked down the hall to the doctor to explain what dosage he had in stock so that the doc could revise the rx and we could get the meds immediately. Thank you!

Everyone was kind, helpful and engaged. The pharmacist, who gave me a shot, was great.read more

My son's regular chain pharmacy didn't have his medicine in stock and since it was the weekend we…read morewould not have it until Monday. Since they were unwilling to find the medicine at one of their other pharmacies, and due to his medical condition we couldn't wait until Monday. I called Heath Smart and they immediately handled everything. Thanks to Health Smart's friendly and competent staff my son now has his medicine. Rey S.

I am very fortunate to have Trottas as my pharmacy. The pharmacy staff is amazing. They keep a…read moreclose eye on the medications you take. They watch for drug interactions and notify you immediately if there is a problem. The pharmacists are always available to answer any and all of your questions and concerns. I highly recommend Trottas West Street Pharmacy.

I have been using Trotta's for years, as I believe in supporting neighborhood businesses. Until…read morerecently, they have been wonderful, but lately I have had several issues: 1. Several times medications for delivery were not delivered after a few days and I had to pick them up myself. 2. On other occasions, medications were not ready when I came to pick them up, hours after the prescription was sent in -- wasted trips. 3. Several times a mixup occurred when a prescription was called in and Trotta's claimed not to have received it -- wasted trips again. 4. THE WORST: I came to pick up medication for a colonoscopy that had been ordered many days before and was told it hadn't been ordered yet because they needed to know whether we would be responsible for the copay. No one called to ask us; they just waited for someone to come in and waste a trip. Furthermore, if we had come in for the meds the day before the colonoscopy we wouldn't have had them on time and would have had to cancel the procedure! This is inexcusable!