Pharmacy is excellent, convenient parking, no stairs, home delivery. Only negative is it is closed…read moreon Sundays. It would be nice if it could open on Sundays for a limited time eg 12:00-4:00.

Best pharmacy in town. Prescriptions are so fast they are ready by the time I drive from New Canaan…read morePediatrics (practically across the street). Always friendly.

This pharmacy, staff and pharmacist, Paul, are a wonderful neighborhood place…read more Paul is considerate, approachable and caring. They also offer a great gift section. It's comforting to know they are here to take care of us in this time where most businesses try to hike up prices. Highly recommend!

Great to have a friendly,knowledgable pharmacy near by ,they also have a nice selection for a…read morequick gift .we are lucky to have Paul's in our little shopping center

The best customer service you could ask for. This is the place to go. They are efficient, competent…read moreand kind. Can't say enough good about them. Give up the big box / mass market pharmacies like CVS, etc.

I just switched to Norwalk Pharmacy, and already my experience is night and day for the other…read morePharmacy. Everybody is kind and actually talks to you and calls you back and they are so efficient. Best thing I've done was switched to them.

I have to give major props to the pharmacy team. My husband just started chemo and it is critical…read morethat we all get vaccinated right I booked a vaccine for my 14 year old but when we got there it was told that they couldn't give the shot to anyone under 18. His age was right there in the reservation so why was I able to book it if they can't do it?? Annoying. So we raced over to Walgreens to try again. Even though they were really busy and about to close up, the staff and pharmacy made it happen. They were wonderful and understanding. I can't say how grateful I was to get this done.

I had the worst experience getting my Covid vaccine. I had to wait 40 minutes to get it. They told…read moreme I wasn't in the system, yet I was showing them. my confirmation of the appointment I made on line. The pharmacist was very rude.

Intuitive pharmacist! Very helpful! Lots of OTC items to…read morechoose from. Gift section is also a plus! What a gem!

Found a lovely, picture frame here, and Evelyn gift wrapped it beautifully. I'll be back!read more

Phone system could use improvement. The Staff is very nice…read more Most of the time things are ready. $$$$$ Prices are unreasonable. Seriously 40%+ higher on some drugs compared to Amazon or even Rite Aid. Crazy that they are in business.

Zero stars would still be too many.. I have had enough with…read morethis location after numerous visits. The rudest female employee that works the Photo/FedEx counter each time I use this store for my FedEx returns is just a monster. Rude and always angry, even when I say hello and smile. I will stay far away from this store which I am happy to never return.

Above and beyond the call of duty. Great with pets and people. Elaine will do whatever it takes to…read moremake sure the customer always comes first!!!!

My brother was at psych hospital for months, this pharmacy is 3 minutes away from said hospital…read more Prescriptions for discharge were called into this pharmacy that were essential for discharge the next day.My mother called this pharmacy to confirm that they had it in stock,she was told by owner eileen that they would have to special order it for $200 my mom agreed because Eileen the owner stated it was the only way to get med. Eileen played with my mothers heart strings and stated to her that her paying this money was the only way to get the med for son to come home. Come to find out that this pharmacy is a supplier for the mental hospital in Katonah, so i will be following up to see how many other patients this woman has ripped off and picked up medications at other locations without permission. Eileen is a co-owner of this location with her husband, has no credentials to be working in a pharmacy let alone to be picking up meds for a patient from a CVS then passing them off as own.my mother got a text saying brothers prescription was ready for pickup (same med) at CVS in danbury. This text was at 12:54pm, Eileen had gone into the CVS and violated HIPPA, picked up the prescription and brought back to her pharmacy. When my mom noticed the text she called cross river where she was told to just delete the text and was sent as a mistake. I called CVS and found out that the med was picked up by a woman 5 minutes after it was ready, at 1:04 pm and that was in fact not a mistake. CVS stated that med was sent there and picked up by woman, used personal debit card with no pharmacy assoc. I went to this CVS location to review video footage, Eileen the owner was seen giving my brothers name and DOB to pick up medication from entirely different pharmacy, she paid $10 for my brothers insurance price for this prescription standing at the counter asking for his medication as if it was for herself while my mother paid her 200$ to "special order". After finding this information out I went into cross river to question why she sent it to another location and picked it up violating privacy rights, stated she was given permission and was doing a favor, is not the case. while overcharging us $190 for this medication in the process. I was 2 minutes from the CVS in question where she illegally picked up a med that did not belong to her and not one phone call was made to family . She stated she spoke to my mom and got approval to pick up the med for her, that phone call never happened. Why would I pay someone $200 to pick up a $10 medication from another pharmacy when i was right down the road. I then called police to the pharmacy after Eileen was on a phone call stating she had my mothers CC information written on paper on some desk somewhere and became to be hostile on the phone. I found that extremely violating considering she charged $200 for medication she did not even provide as a pharmacy. The medication even had a CVS logo on it not a cr logo. Eileen went into another pharmacy as a civilian and picked up a prescription that was not supposed to be there in the first place. Staff at CR called Eileen on the phone since she wasnt there when went into question the matter,was very rude and stuttered to answer questions involving the matter. After being questioned she said whatever and had her staff refund the 200$. Pharmacist, owner of the store, stu (Eileens husband) showed up while police were talking to my partner and I explaining the situation.Once the police left stu came up to my personal car and stated that he was sorry and he did not know what happened.Stu stated that there was no such thing as a special order fee and when asked where the 200$ amount came from he stated that she must have come up with that number for her time.Stu was told that we would be following up with police and pressing criminal charges for impersonation and fraud.Stu then began begging not to do that and asked if there was anything he can do to smooth it over. I stated that his wife committed fraud as well as impersonation and could have switched the medication in that box with anything.This woman should not even be behind a pharmacy counter with no credentials,let alone telling people my brothers name and DOB outside of the pharmacy. Eileen as the owner of this pharmacy took it upon herself to transfer the medication and not let anyone know, gauging 190$. Stu stated that maybe she charged for her time to drive to ct, I told stu that i could have picked it up and that no phone calls were made to pt or family getting permission for this. I would not trust this pharmacy if my life depended on it. The amount of begging that stu did before we left to not press charges or push the matter further makes it seem like this has happened many times before. If we had not gotten a text from the different pharmacy we wouldn't have ever known. Please don't trust this pharmacy! Below is pic of her picking up his meds at CVS

This is my pharmacy that's in conjunction with my insurance. I love being able to go to pharmacies…read morethat aren't the big corps, if I can avoid Walgreens or CVS I'm all about it. I wanted this to be a slam dunk. It was rough. When you come in there shelves are empty and disheveled. It looks like there was a storm warning or something and people scrambled to buy everything. The man helping me had a different file and asked me if my birth year was correct, 1948.....he was about 40 years off. These are who are filling your prescriptions and making sure you're getting the right medicine. I called ahead for a transfer and when arrived 30 minutes later, they hadn't called the other pharmacy. The pharmacy is very disorganized. There's a really nice woman working there who seems to hold down the fort, but besides that it's a zoo. They were very nice which always makes it hard to review, but they've got to get it together to retain customers

BE CAUTIOUS IF YOU NEED TO PURCHASE EQUIPEMENT WHICH MAY NEED TO BE REPLACEDED, REPAIRED…read more I'm disabled and on April 3rd 3020 ordered a pillow (donut) to cushion a chair. The cushion never fully accepted air. By Sunday April 19 the donut was completely flat. The week of April 19th I called Slavins to see what could be done. The response, in a loud irrtated voice " IT'S YOUR PROBLEM". We have nothing to do with it. The supplier/manufacturer wondered why I was calling and proceeded to cross examine. I assured them I tried to get assistance from Slavins-Hancock. The Customer. Service at the supplier confirmed THE FIRST MONTH (April) IS SLAVINS -HANCOCKS RESPONSIBLITY to directly notify us( the supplier).

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

Very rude and un-cooperative pharmacy staff. My providers phone was not pickup even trying multiple…read moretimes to place my prescription , she also left voicemail but there was no call back nor any medicine was prepared. When I went to pick the counter staff was very rude, said there is no voice mail. I showed the my prediction and doctors contact saying that they tried to contact, no one would pick up the phone. The voice mail Was left but no medicine was prepared. I asked if they could all my doctor she said she doesn't, I called the doctors office so that they could speak to the staff at the pharmacy, she refused. Asked if there is another number, my provider could call , she said there is no other nunmber. Showed here the prescription but she staff refused to take the prescription. This happened when I went to collect my prescription after my oral surgery, asked for the manager, she told me I would receive text if the order has been placed, that it. No apologies of the other staff rude and irresponsible behavior, no apologies on the Pharmacy's behalf. This has been the worst experience I have had in any pharmacies.

Knowledgeable, friendly, excellent service, beautiful ambiance, nice inventory. It's perfect for…read morepeople from the town. They carefully and kindly decline refills when they are not advised,

Everyone is so friendly - when I am away from home and have to use a different pharmacy I realize…read morehow amazing Grieb's is! They always answer all my phone calls immediately and are friendly and eager to answer my questions. I love it. They also seem to have updated some of the products they have in stock, and have really high quality options for vitamins etc.