There offices are closed now. Client follow-up care is nonexistent. Once they received my payment…read morethey disappeared. Truly a terrible experience with this group.

NEVER GO HERE! My 89 year old mother was supposed to pick up a machine to bring home for a trial…read more She missed her appointment because she had an emergency endoscopy. They billed her insurance for nearly $1000 and her for a copay. Since she had many medical bills, she had to split the copay over 2 months and they threatened to send her to collections. They have been calling and calling and at this point it is harassment.

Attentive, listens, knowledgeable, kind, great office. Has really helped my husband with severe…read moreRestless Leg. After seeing another Neurologist, this man is a breath off fresh air.

Dr Masri is one of the most considerate, personable and thorough doctors around. He runs on time (a…read moremiracle for a doctor these days!) and takes the time with each patient (another miracle especially considering the running on time too). He is very knowledgeable, explains things well and provides multiple options. The staff is friendly and the folks on duty for the sleep study are wonderful as well. All around one of the best docs around!

Downright rude and dismissive. I did a bunch of research on doctors and facilities in the bay area…read moreand felt this one would be the most promising only to discover they're quite the opposite after one short phone call. The lady that answered asked me what my sleep issues are to which I shared that I have had insomnia for 13 years and my main issue has always been staying asleep - I wake up every night ~4-5 hours in. Occasionally I have trouble falling asleep. To which she replied, well we can't help you. You need to go to a psychologist. We can help with the former (staying asleep) but not falling asleep. So, I said ok...well staying asleep IS my main issue so I would like to go their facility. Then she asked where I am...I am in Santa Cruz. To which she said "That's too far for you to come to our facility" and I said I realize where you are and I am willing to drive an hour for great service. This is my health after all and a huge problem I'd like to solve. Then she says ok, I'll send you contact information about the doctor (or some kind of information) and she's about to hang up but I stop her to saying "Wait! How are you sending me this information??" and she said she'll text it but I was using a google voice number, not my cell. I told her that, gave her my cell number and we ended the call. Well, guess what? Never got a goddam text. Unbelievable.

I have attempted to set up a sleep study with AltoSleep several times. I have called their phone…read morenumber multiple times with no answer. I left a message on voicemail but never got a call back. I also sent a message via email to the email address listed on their website and this also did not produce a response. I'm not sure what is going on because they seem to have received good reviews in the past, but I have not been able to get a response from anyone at this business for over a month. I can only assume that they have gone out of business.

I ended up seeing him after 6 months of waiting time and I would happily say that it's worth the…read morewait. He is very talented professional and knows his subject very well. He did not rush me during the appointment and explained all the process in detail. He is kind, patient and truly cares about the patient needs and concerns. He took time to understand my situation and provided excellent guidance to the treatment needed. Fantastic doctor!

Dr. Sanghari has been my sleep doctor since 2017 and I feel fortunate to have found him. He is…read moreliterally the only doctor in my care team who actually takes the time to listen and try to know me as a patient. I become a different person health wise once I overcame the fear of having a sleep study done at the PAMF Sunnyvale sleep center and started using the CPAP machine as instructed. I recommend Dr Sanghari.

Update: Two hours after posting this review, Jonathan facetimed me and explained Medicare's process…read morewas creating additional delays. He apologized for the poor communication and promised to do better as the office is moving to San Jose and they are hiring. Then he showed me the product & shipping label, and sent me the tracking info. He even sent me his wife's contact information. This is a great business if you can get them to respond. The owner is very experienced and knowledgeable. The good: Before I switched to Medicare, the owner warned me that Medicare will want an updated Rx for my sleep apnea machine and supplies. That great advice meant Medicare covered my first order. The really bad: But for my second order, I could not get a timely response or supplies after emailing, telephoning, talking to Johnathan, and texting. I even tried going to their Fremont office but it was closed.

Fast, correct product sent. After they got an old order out…read moreto compare. (Old record was recently recentally sent

I would absolutely recommend Dr. Alex to anyone needing help with sleep issues. He's both…read morecompassionate and thorough in his approach, and he utilizes his incredibly deep understanding of sleep mechanics in order to help his patients find balance in their lives. He wants his patients to thrive. He gets that many of us in the tech world have unique stressors that are part of the fabric of our lives. He has helped me bring this into focus in order to find ways to manage them better. Dr. Alex has a lot of experience to draw from, and he uses his expertise in both psychiatry and medicine to find healthy ways to guide his patients to better sleep.

Warning - Dimitriu Will Call the Cops on You!…read more I was sitting in my house not bothering anyone or making any threats. I was not committing any crimes. I was not in danger. I was not bothering anyone else. This "doctor," Alex Dimitriu, called me at home and told me he was incarcerating me in a locked facility. I tried to talk to him to see what the problem was and address any concerns he might have. He arrogantly just told me "I'm not going to argue with you." The law was on my side and civil rights exist. I politely told this person that he technically could not legally do this to me. His response was to threaten to call the cops on me, weaponizing his medical license and the racial dynamics of the situation. Interacting with Alex Dimitriu left me feeling like the most helpless victim. He forced himself on me through "medical treatment" - involuntary incarceration. He spit on my right to due process - the one guaranteed by the Fourteenth Amendment to the Constitution of the United States. Alex Dimitriu treated me like three-fifths of a person. I have been diagnosed with PTSD as a result of Dimitriu's aggression. I have not felt safe since he ignored the law, stripped me of my rights, and traumatized me. The professional psychotherapist I consulted (who is licensed by the state of California) called Dimitriu's actions "a disgusting abuse of power." I suspect but can not prove that he tried to hide his actions and this review from you, the reader. I've had to rewrite it once. Stay safe - stay away from Dimitriu! - Former patient

My doctored sent me to the Monterey Bay Sleep Center for a sleep study about a month ago. The staff…read morewas friendly and attentive and the room was comfortable and felt like a hotel room. It was as comfortable as one could make it, given the numerous wires that were hooked up to me at the time. Two reasons for the low score: 1) It is incredibly difficult to get ahold of anyone at the office to answer questions or make an appointment. After my doctors office assured me that the necessary paperwork had been sent to the sleep center, i had to repeatedly call their office and leave multiple voicemails in order to schedule my sleep study. If I wasnt proactive in reaching out to the office, I fear my study wouldnt have been scheduled for weeks later than it actually was. 2). While the rooms are comfortable, they are unfortunately NOT sound proof. I was awoken in the middle of the night by the sound of doors opening and closing, a TV being on in the background, and the proximity to Garden Road and the Monterey Airport didnt help as I could hear traffic on the road and airplanes landing/taking off. You would hope that the facility would take more steps to sound proof the rooms, especially given the fact that the sole purpose of the facility is for sleep studies.

I had a wonderful experience at this sleep center. That staff made me comfortable, everyone was…read morevery professional, and the rooms were very nice. I would definitely choose this sleep center for another sleep study to be conducted.

After having a medical scare in 2025 Kathy really helped me get back to normal. Even after my…read moredoctor told me I was going to be fine it was too late. My mind had dug instelf a deep hole. I was fighting depression, anxiety, and insomnia. As soon as I talked to her on the phone and made my first appointment I felt some relief. My kaiser insurance paid for other psychologist but I was not content with them so I paid out of pocket for Kathy. Thanks Kathy!

It's been a couple of months since my final appointment for my sleep counseling with Kathy. When I…read morefollow the steps I learned, which I do almost nightly, my window of sleep is shorter and the quality is so much better. The process really does work as long as you stick closely with it. Working with Kathy was always enjoyable, too. I enthusiastically recommend her if you're suffering from insomnia....or probably anything! She's a natural healer.

Literally the worst experience I've ever had with any kind of health or medical. They don't listen…read more I've been telling them for over a year that my device doesn't fit. The mold of my teeth doesn't even match my teeth, how would the device work? They made "adjustments" which did nothing but make it even more difficult to put on and take off. They accused me of having "major dental work" which is crazy. They simply don't want to fix their mistake on the device. So, I guess I'm still not going to sleep.

Kind staff and doctors, able to fit me in around my work schedule, helpful attitudes, very on top…read moreof prior authorizations and working with my insurance! They went above and beyond in this area and it's very appreciated.