I have been waiting for almost 3 weeks for someone to follow-up with me regarding my home sleep…read moretest that would give them information to get the prescription I need. They have been unresponsive to calls and the office has been closed and no one there this whole time. Overall I found the experience with them, up to this point, to be pleasant, but pretty much just meeting expectations. In terms of care, I would have to say that this lack of communication does not speak well in that regard. I have no idea what I am to do next because I'm pretty sure my insurance won't cover a second sleep study. :-( Update: apparently all offices are now closed and nobody is able to return calls or messages. Truly amazing. Do t get sucked into this scam.

Poorly ran office and some of the staff were very rude, would not recommend to another personread more

Ultrasound imaging for a preventative health check up! Thank goodness for MEDICARE: being a senior…read morehas many benefits. Medicare for all, would certainly lighten the financial health cost burden, for so many. I am healthy, but pre Medicare $1700/ month for health insurance was a huge expense. Happy camper, now!!! I am always early, especially when I cannot eat/ drink after midnight, for the procedure. Showed up at 10am, for an 11:15 appointment. They took me right in with in 5 minutes: out by 10:30am: YEAH!!! Enjoy a great weekend, everyone!!!

Crap place. Nice location, clean. Staff gives no grace and staff thinks they are high and mighty…read more They use people and make it harder for everyone and don't care. They waste your time and make you come all the way out to not help. They lied so many times. I will pay more to go somewhere else. Not a one time thing.

My mother is supposed to have a coordinator named Blanca but she is never available when we call…read more Luckily there is other staff that is always available to help us. The times we have gotten her on the line she asks that we call Tuesday through Thursday because she's not in on Mondays or Fridays???? Do better Montage

I have been coming here for quite a few years now, Dr. Gorman is my primary care physician, and I…read moreabsolutely love him. Majority of the staff I think is very well mannered in the back of office, but some of the receptionist are a little bit snooty, and rude. I have never had issues with medical assistance receptionist in the back or any of the doctors. Reading some of the reviews makes me kind of sad. I am really happy that I have not experienced this ever in the last five years. But they could definitely get a couple of better behavior receptionist at the front. Aside from that, I am so grateful that I found this medical group. They have been a huge blessing to me.

Just wanting to update on the 1 star reviews on the office staff…read more I just called and my call was picked up immediately/ Friendly voice and I got an appt for less than 45 days! Very thorough conversation with the person who answered the phone as she did not make me feel rushed at all. Looking forward to seeing Dr. Poggemeyer as a new patient with BS PPO insurance.

This facility is the worst, it is impossible to speak to anyone on the phone as all calls go…read moredirectly to voicemail. I received a referral for community care from the VA and left 4 messages to schedule an appointment and they have all been ignored. Not only do I not recommend this facility but I plan to reach out to the VA and suggest that they remove them from their providers list.

Dr. Heal is my primary doctor and has consistently demonstrated excellence in caring for me. She is…read morea good listener and respects the patient. I have never needed to communicate with her that she didn't respond promptly after hours or on weekends. I feel very fortunate to be a part of her concierge practice and strongly recommend her. She is a very caring person and is an exceptionally skilled professional. Lewis Goodkin Carmel, Ca

I've been a patient of Dr. Heal's for about a year and a half. We moved from Silicon Valley, and…read moreeveryone on the Monterey Peninsula told me how hard it is to find good doctors, but I could not be more thrilled with Dr. Heal. She's one of the top docs of any type that I've ever seen. She's extremely thorough and really takes time to listen as well as do a thorough exam. Her annual exam includes an EKG and pulmonary function test. I've had numerous appointments that have lasted over an hour. She's also very proactive -- I've had a hip issue for years that my two previous GPs ignored, and she helped with a couple of treatment ideas and ordering imaging, which included a pretty epic battle with my insurance company. I will need surgery to fix it, but she's the first doc who actually listened and helped me address it. I've also seen her for several other issues, including Covid, gut issues, rheumatology, and anxiety. She's been knowledgable and compassionate about them all, and her referrals have been solid. Be aware that there is a concierge fee. To me it's extremely well spent: it buys me long, thorough appointments (1 hour plus) and phone access outside office hours. I once called with post-Covid breathing issues after hours, got the doctor directly, she reassured me I didn't need to go to ER and saw me the next day at 7:30 am. I can text and get a response on a weekend. Fee is 1/10 of what it would be in Silicon Valley. If you are a person who only sees the doctor once a year, might not be worth it.

This doctor was nice to us, and I got the feeling that he knows pulmonology well; however, the…read moreassessment of sleep apnea he made for my child was incorrect. She actually has a rare form of Epilepsy that causes nocturnal seizures and causes her throat to clench and tighten. She had a nocturnal seizure whilst hooked up to the CPAP machine, and when he reviewed the tape he told the medical assistant to tell me he wasn't concerned about it. What? This doctor suggested we get an $800 CPAP machine, and even mentioned that her chin was too small, and maybe she would need reconstructive surgery to fix that. A pulmonoloist doesn't read for seizures, so if you are having a sleep study because you think you might be having seizures, I would look elsewhere for help. Find a neurologist who specializes in sleep.

Just great. Excellent service and attentive. So glad I found that I needed this service. This was…read moreon my insurance so no copay. Christine was really thorough and helpful.

Walked in here randomly while shopping in the area, very clean office, that's huge for me! Needed a…read morehose for my husband's machine since our insurance stopped sending him what he needed, they since started to again:) I stopped in here and the gal working at the desk was extremely helpful & gave me what I needed to purchase. Definitely will use again if ever in a bind.

Office admitting was fast and friendly. Because I told them I'm claustrophobic they put a CPAP…read moredevice that's only goes to the nostrils with rubber straps that go over your head. It's not that bad as people think.

Great doctors, lousy staff. Inefficient, had to physically go to office multiple times to get paper…read morework and send to correct medical offices. My PCP couldn't get a copy of my paper work unless I signed a medical release form who referred to this place. What a nightmare! Finally after 2 months I received my cpap only because I did all the work myself. Office staff told me to just buy one off of craigslist. Worst customer service I've ever met. Stay away, save yourself weeks of waiting and calling. This is no joke, people need this equipment to live. Notified my PCP to no longer recommend this office.

I've been a patient of Dr. Atraya for around 15 years. Her dental practice is highly skilled,…read moreprofessional, friendly and prompt. Anna, the dental hygienist and dentist's assistant, is also very skilled and friendly. The receptionists are always friendly and helpful. I recently visited for an exam, a cleaning and a fitting for an oral device to treat my sleep apnea and snoring. Dr. Atraya is a certified practitioner for oral sleep apnea devices, including Medicare coverage for patients that have been diagnosed. She had fitted me for an oral apnea device 5 years ago, and it has served me well. I was ready for an upgraded device so I returned to consult with Dr. Atraya and begin the process. All of the staff and Dr. Atraya are practicing very careful procedures during COVID-19 to sanitize all office areas. Dr. Atraya and Anna wear face shields. There are additional shields placed between the doctor and patient, and between the hygienist and the patient. There is an aerosol suction device placed right next to the patient's mouth to vent exhalation to the outside of the building. Dr. Atraya also let me know that the office is regularly sanitized with a UV light technology. This really is a family dental practice- everyone takes good care of the patient; they inspire confidence in my dental health.

I suffer from Sleep Apnea and have the sleep mask that needs to be worn every night. I wore it for…read more3+ years until last year when I stopped wearing the mask because I could no longer breathe well. Since then I have experienced heart problems and recently had a stroke. My heart doctor said to get better, the sleep apnea issue had to be immediately addressed. She told me about a new way to stop the problems and I would not have to deal with a mask at all. She referred me to Dr.Kusum Atraya D.D.S.,B.D.S. at SLEEP AND SNORE DENTAL SOLUTIONS. She has special training that few dentists heve completed using this new sleep apnea procedure. OMG, since receiving this new procedure and product, my life has truly changed. It took me 2 nights to completely get used to my new process and to sleep all night with no interuptions! My husband says I have completely stopped snoring and tossing and turning. I wake up now well rested and feeling great. My doctor check-ups are great and I literally feel like a new person(afeeling I have not had in years). The one thing I really want to tell you is that Dr.Atraya showed me a true concern for improving my health and solving the problem. 2 days after I started this new program she personally called me to follow up on how I was doing. She has given me scheduled follow up appointments. After meeting her the first visit it was very obvious that she knows her stuff! If you have sleep problems- CHANGE YOUR LIFE and make an appointment at SLEEP & SNORE DENTAL SOLUTIONS WITH Dr. Atraya. I go to her Gilroy office at Gilroy Family Dental Center and that office crew is always warm, caring and efficent. I cannot express enough how much this has helped me improve every day of my life.