I had a follow up virtual appointment as an established patient scheduled for 9 am this morning…read morewith MetroHealth Sleep Medicine. I was seated at my computer at 8:30 am with my cell phone by my side. Metro confirmed the appointment with me at least 4 times in the last week, most recently yesterday. Yet this morning, it was Metro that somehow failed to show up for the appointment. Meanwhile, Metro's email system kept prompting me to log-in to its "other" virtual medical visit system for my appointment, which its Sleep Medicine Center apparently does not use. I finally called the Sleep Medicine office at 9:20 a.m. They claimed to have called my cell phone at 8:50 a.m. to give me an access code; but my phone never rang, and no phone call came in. I declined to reschedule, as I am not sure this yearly appointment was necessary anyway; and I admit I was just salty about the whole thing. The most annoying part is that I spent at least 30 minutes yesterday preparing for the appointment so I wouldn't waste the provider's time (somehow I doubt the provider spent 30 minutes reviewing my chart.) I have never had these kinds of problems with Spectrum/Corewell Health's Virtual Appointments. MetroHealth needs to get its virtual appointment act together because the whole experience was just an enormous waste of my and their provider's time. I thought this would be a lot easier than going to downtown GR for an appointment, but somehow MetroHealth managed to make me wrong about that.

I have to call this place and make an appointment. I haven't been able to get to sleep since I was…read more16. I am also not able to stay asleep. and I wake up tired. but it'll take me three hours to walk out there. I don't think a bus goes there.

It took 5 months to get an appointment. In the end they did nothing for me. I have sleep apnea and…read moreI guess it wasn't bad enough for them to do anything for me

I had to have a sleep study, and was so worried because PLAGUE. However!! Bronson Sleep Center has…read moreit all worked out. They do contact-free pickup and dropoff, and you make an appointment to come in and get the home sleep study unit. Everyone, from appointment staff to the pickup nurse, was fantastic, friendly, and welcoming. So very happy about my experience!

Last year, our daughter had to have a sleep study. (NOTE: This review is for an experience from…read more2019.) Because she was under the age of 18 at the time, a parent was required to be present (THANK YOU). From the ease of setting an appointment to the courtesy and friendliness of the staff, our experience here was incredible. Mostly, though, the dude that helped us all night? He was HILARIOUS and so very welcoming and funny, which was just what we needed. It isn't super pleasant to be all hooked up to wires, and not be able to sleep all night. He made it one of our best medical experiences ever!!! The facility was new and very clean. When they open for sleep studies again on-site, we highly recommend it!

Why would you recommend the sparrow sleep center?…read more MORE importantly, what will your epitaph be as a review on their website? Will it be some trivial thinking about your car keys or will it be something more meaningful and informative? The sparrow health systems sleep center has several very experienced and well trained members of their team... They care about their patients, and as for me personally they are able to schedule on a moments notice or change the schedule if need be. I have done multiple studies here and the staff are very nice people... Not sure how they could ever get a one star rating!

I am making a review cuz I had a horrible horrible experience with the anesthesia and the two…read morenurses that treated me very poorly . They did something to me that should never happen to a patient before . I do not recommend this place they do not care about their patients . And now I have anxiety so bad I can't leave the house

This is a great place to get your sleep care supplies. Janelle and staff are always helpful and…read moreresponsive when we need anything. I wanted to make a comment on the bad reviews....everyone can have a very busy day and you never know what others are going through. Kindness goes a long way to have it reciprocated. We have never ever received dreadful service. We highly recommend Sleep Care Supplies for your sleep care needs. Lori VZ

Good team very supportive and interested in you having a good experience starting sleep therapy…read more Their mask policy allows you to buy with ease if it doesn't work and want to try a different one. Price was better than online sleep equipment retailers

Last year I went went through testing, diagnosis, and fitting with Comprehensive Sleep Center, and…read moreit was certainly not comprehensive. The short of my experiences: * Zero medical history gathered about Asthma * Avoidance/Defensiveness when I wanted to discuss how my Asthma might impact this process - "We. Are. Not. Pulminologists." In their director/ supervisor/NP's words. *Over worked, understaffed technicians, with more equipment options than time to show or even describe * No trauma informed care * Condescension regarding my personal self care practices (breathing exercises/ meditation) * Out of line recommendation for getting a prescription My initial test was at home. My consult after was by video call, and lasted approximately 10 min. It felt rushed, and was the beginning of feeling like I'd been put through a cattle run. The woman who met with me seemed agitated. I barley had time to hear the information given before she moved on to scheduling. At my "fitting" I was informed that they have 50+ masks to choose from. I saw 5 or 6 because I pushed. The tech who worked with me was lovely, and overworked. She had enough people in that night that there was no real time to discuss, let alone work with the variety of equipment they say they have on hand. On a personal note: I have trauma, and I am neuro-diverse. I manage and work with these things very effectively. During my fitting I experienced a significant amount of anxiety, linked to my sensory sensitivity, asthma, and trauma history. I used meditation techniques and breathing exercises to keep my system as calm as possible. The tech was very gracious during the small time she had to spend with me, for which I was grateful. Because my experience with the cpap machine was filled with a sensation like the beginning of an asthmatic episode (which triggered anxiety throughout the night), I questioned my ability to work with this machine. So I asked to speak with someone before we moved forward with ordering. I met with the same practitioner from my 10 min results appointment. While I had dismissed her agitation in our first meeting as likely being "a bad day," our second meeting established that I will never work with her again. To begin the meeting, she was very obviously put out by having to be there. In one of those sing-song, I'm feigning incredulity voices, she noted that we were there talking despite having already addressed moving forward. I then offered information about my "fitting" as groundwork for my concerns that my asthma might impact my ability to even use a c-pap machine. She dismissed this information, and told me maybe I needed a prescription if my little meditation stuff wasn't working. I chose to ignore this as best I could and cut to the chase. I stated I had noticed their intake forms got a thorough medical history - with no mention of Asthma. I started to voice I was concerned, when she interrupted me. This supposed medical professional turned to me with her hands clasped in front of her, and stated ""We. Are. Not. Pulminologists." while clapping her hands at each word. It was the most condescending interaction I've ever had in a medical setting. Presented with this Defensiveness to simply being asked about asthma, and the conspicuous avoidance on their intake forms, I was immediately in a place of thinking "they are unsafe for asthmatic patients." Rather than sending such patients to a pulmonary sleep center, they were avoiding this subject and rolling through as many patients as they could. While I was suddenly feeling unsafe, she decided that was the time to try to use her stethoscope on me. Her touch was unwelcome, I made that clear, and she ended the meeting with a huff. I heartily recommend avoiding this facility. My understanding is that this woman is in charge of day to day activities, and she was a nightmare.

Not a good place, staff is extremely rude and refuses to even listen to the patient, any concerns…read moreare immediately blown off, and will not even follow other diagnoses from other doctors. Stay away.