Bought a very expensive mattress from here and got it home, a week later pulled on the mattress…read morelining it up and as I was pulling the mattress the whole side ripped. They never replaced it!!! This means that they sold me a old mattress. I will never ever shop here again.

We love this place! Great customer service and the selection worked for us. We purchased a…read moresectional and a mattress on easy 90 day same as cash. Everything went like clock work, easy peasy. You should check them out. We will be buying more soon!

We had a great experience with Dustin! After months of looking online, we finally wanted to go…read morein-person to furniture stores and we liked what we saw here! We were needing a pull-out sofa for one of the rooms and didnt want anything too large. He showed us a feel options, and we settled on a leather sofa. They are certainly busy and he had to step away a few times to finish paperwork with his other customers but we weren't in a rush and didn't mind. Our sofa was delivered a few days later, delivery was seamless. The doorframe to the room it was being placed in was causing it to not fit, but they removed it and quickly put it back in. Pretty good service - if they had more stock options for sofa beds to look at, I would have preferred it BUT I am happy with our choice!

Just moved to the area needed a few fresh items. Large parking lot and a BIG sign so you could not…read moremiss this store. No steps getting in, and the store was well lit. Lots of signage outing pickup or delivery options. We went to the love seat, and chair area where we met Rick. He was working with another couple and spoke to us briefly. My husband I trailed off and looked at a few options. After a while Rick found us. He thought we left but we were just checking out options. We ended up on a bedroom set, chair and work station. He wore up the paperwork on the tablet and we opted to get their credit card. We did have to pay a portion because it exceeded the credit line but we were fine with that. We also opted for the warranty coverage in case of damages. Delivery was schedule for the following Saturday a week away. Overall a great experience. Did not feel pressured to buy at all. Everything cost under $3K.

Nothing but problems w/ this sectional couch. We've had a total of 5 claims on one piece in the 2…read moreyrs we've had it. We are unable to use the recliner for months on end waiting for a tech to come out. Now we have to wait 12 weeks for a motor to be sent out, then more waiting for a guy to schedule to come out to put it in. So, basicly a total of not being able to enjoy the $3,000+ sectional couch recliner for a total of abt 1 out of the two yrs we've owned this huge P.O.S. For the love of all that is good and holy. Spend a little extra and buy from a reputable company w/ decent well made furniture. Value City isn't even that cheap. And their furniture is as cheaply made as you can find anywhere. Looked nice, but nothing but problem after problem.

I just purchased my sectional from VCF 2 weeks ago. Everything was in stock and delivered to me…read morewithin a week. There was a little snafu with my financing terms, which they corrected immediately at the store. The delivery and set up was efficient as well. I had a couple spots on a couple pieces that I assumed happened during transport and VCF was very proactive in scheduling it to be cleaned. The tech just left and I couldn't be happier with the products and customer service

The family came here to one enjoy the drive but to also celebrate my mother in laws 100 birthday. I…read morethought omg I can wait to see what she's fussing about. Its a super store. Im talking hot fresh everything popcorn, pizza, burgers, hotdogs, and more. New school old school gifts and bbq. Whew! Its so much to see and buy we stayed in this store about 4 hours or more. Im talking about juice, cake and pies hot fresh goodies. Wait fountain drinks ahhh. Its like a gas station on steroids mixed with a candy shop but hot fresh food. Expect anything everything but no rides. It was 32 of us total and everyone left with several bags. All of the ladies loved it. Its been a week since we all piled in for the birthday shopping and I still have bags of cotton candy and cookies in my refrigerator. The brisket bbq sandwiches was my favorite. The pink strawberry lemonade cake I enjoyed that to. We all stood in line for the fresh cooked popcorn. The kids liked the cat in the hat books. The toys with the little ones was exciting to see all the kids grabbed a toy and a book. I noticed my husband had a huge fresh healthy salad I think it was a chef salad but it was big enough for like 3 people to eat. With the power YELP has given me as a elite I proudly issue out a billion stars to ollies

Remember Big Lots? Ollie's is essentially Big Lots, just a lot more crowded and once it's gone, its…read moregone! Now this store was impressive when it comes to overstock. They whole back of the store was various rugs, and pretty great condition. They had a lot of name brand goods and when we went, a lot of holiday left overs that didn't sell. Lots of beverage type, cleaning materials, hair and body care, kitchen appliances, clothing, electronics - honestly, so much! There was also a book section, which we picked up a lot of options for our little one to enjoy for less than $3. We will have to come back again to look at rugs for our bedroom.

I went for some summer decor. A lot of options, but some items are over priced. Eventually ended up…read morewith some wreaths.

Just about everything you need for your home or patio area and then some. Large selection of home…read moregoods available at a reasonable price

Very nice staff and great furniture! Very great selections! Fast lead times and I love that can…read morecustomize

The three other experiences I had were good, that's why I returned. Should have cancelled the order…read morewhen immediately after paying was told my items would take twice as long as what was mentioned on the sales floor. Then 2 weeks after that date they text to set up delivery....a month out, but okay because I need it delivered....to finding out the day before delivery its a 'porch' delivery and they drop it at the door......uh okay, no one told me that when delivery was offered. Now I have 3 heavy items sitting outside with no way to move them in...

Ordered a custom couch and 2 recliners. We went in close to their closing time without realizing…read moreit. The employees were friendly, didn't try to rush us out, and helped me with the design and material choices. There was a wait to get the furniture because we chose leather, but the designer was up front about the timeline and what to expect. We received exactly what we requested. The furniture is great quality and beautiful.

The reclining couch we purchased is showing premature wear. We notified La-Z-Boy. They sent out a…read morerep to look at it. They declined to offer any help. They don't stand behind their product.

I spent $12,000 on furniture at Ashley HomeStore in Saint Peters, MO, and the experience has been…read moreterrible. I paid $600 for white glove delivery, and both delivery attempts resulted in my couch being damaged. On the second attempt, the delivery driver came into my home smelling strongly of marijuana. I repeatedly asked not to have an extended warranty added, yet the salesperson added it anyway -- it even showed up on my credit card statement. I am still waiting on the mattress cover I purchased. Customer support has given me the runaround despite my emails and texts proving the damages and issues. Buying furniture should not feel like dealing with a used car salesman. Extremely disappointed in Ashley HomeStore.

I'm assuming that Ashley uses the "who's up" system like every other furniture store in the land. I…read morewalked the entire store on a Monday by myself never being greeted or approached or even said goodbye to when there was an employee fluffing pillows near the door. I was looking for a desk and I did see 5-6 different options on the sales floor. The Ashley product is just decent enough and their prices are just decent enough. There really wasn't anything on the floor speaking to me and the no contact with all the salespeople sitting at a table in the middle of the store left a bad taste. Not sure how you expect to sell the furniture or the paper!

Saleman was very patient with us!!!!! I purchased entire bedroom set & living room tables. After…read morethe purchase I needed to cancel 2 of the pieces. Office staff was VERY helpful! Delivery gets a 2 star though!!!!.... We knew they were coming and did our best to get 2 dogs/2 cats put up but in the end (disabled husband at home)... delivery guys kept leaving door!!!! and 1 dog got out and were afraid cats did as well....all animals are home but delivery guy could have been more helpful with keeping the door closed.

The service was good, the people are professional, the credit process was simple and the delivery…read morepeople were okay. The problem I have is with the quality of the furniture after it's in my home. Instead of purchasing two simple recliners for my man cave, I purchased the two seat electric recliners pictured here. Poor decision on my part. The electronics in the chair work sometimes. The massage on one chair never works. One charging station works, the other does not. But the biggest problem is after an hour of sitting the chairs are hard and uncomfortable. Like I said it's partly my fault,but that doesn't negate the fact that the ensemble is just bad. It doesn't work and it's uncomfortable. After 3 months of ownership I feel my $3600 purchase is a flop. The value is bas bad as the quality.