Bought a very expensive mattress from here and got it home, a week later pulled on the mattress…read morelining it up and as I was pulling the mattress the whole side ripped. They never replaced it!!! This means that they sold me a old mattress. I will never ever shop here again.

We love this place! Great customer service and the selection worked for us. We purchased a…read moresectional and a mattress on easy 90 day same as cash. Everything went like clock work, easy peasy. You should check them out. We will be buying more soon!

We had an incredible experience working with Marquita at Bob's Furniture. She truly went above and…read morebeyond to help us find the perfect mattress and sofa. She took her time walking us through every option, explaining the differences, and making sure we chose pieces that fit our comfort, style, and home right down to the pillows and a cooling‑agent mattress topper. What really set her apart was how she went a step further to help us maximize our 5‑year warranty from a previous sofa purchase Marquita was never pushy. She was patient, knowledgeable, and the perfect balance of attentive and respectful. She made the entire process stress‑free and genuinely enjoyable. We left feeling confident, taken care of, and excited about our new pieces. If you're shopping at Bob's, ask for Marquita. She's exactly the kind of sales rep you hope to work with- thoughtful, thorough, and truly exceptional.

We had a great experience with Dustin! After months of looking online, we finally wanted to go…read morein-person to furniture stores and we liked what we saw here! We were needing a pull-out sofa for one of the rooms and didnt want anything too large. He showed us a feel options, and we settled on a leather sofa. They are certainly busy and he had to step away a few times to finish paperwork with his other customers but we weren't in a rush and didn't mind. Our sofa was delivered a few days later, delivery was seamless. The doorframe to the room it was being placed in was causing it to not fit, but they removed it and quickly put it back in. Pretty good service - if they had more stock options for sofa beds to look at, I would have preferred it BUT I am happy with our choice!

Nothing but problems w/ this sectional couch. We've had a total of 5 claims on one piece in the 2…read moreyrs we've had it. We are unable to use the recliner for months on end waiting for a tech to come out. Now we have to wait 12 weeks for a motor to be sent out, then more waiting for a guy to schedule to come out to put it in. So, basicly a total of not being able to enjoy the $3,000+ sectional couch recliner for a total of abt 1 out of the two yrs we've owned this huge P.O.S. For the love of all that is good and holy. Spend a little extra and buy from a reputable company w/ decent well made furniture. Value City isn't even that cheap. And their furniture is as cheaply made as you can find anywhere. Looked nice, but nothing but problem after problem.

I just purchased my sectional from VCF 2 weeks ago. Everything was in stock and delivered to me…read morewithin a week. There was a little snafu with my financing terms, which they corrected immediately at the store. The delivery and set up was efficient as well. I had a couple spots on a couple pieces that I assumed happened during transport and VCF was very proactive in scheduling it to be cleaned. The tech just left and I couldn't be happier with the products and customer service

Remember Big Lots? Ollie's is essentially Big Lots, just a lot more crowded and once it's gone, its…read moregone! Now this store was impressive when it comes to overstock. They whole back of the store was various rugs, and pretty great condition. They had a lot of name brand goods and when we went, a lot of holiday left overs that didn't sell. Lots of beverage type, cleaning materials, hair and body care, kitchen appliances, clothing, electronics - honestly, so much! There was also a book section, which we picked up a lot of options for our little one to enjoy for less than $3. We will have to come back again to look at rugs for our bedroom.

New location I wanted to try . Ample parking. Walking in , it's well lit and spacious. In my…read moreopinion it's too cluttered. Aisles are packed with inventory . Stacked mile high and hard to maneuver. Different sections of the store is untidy and need straightening. On a positive note , prices are reasonable and budget friendly. Staff is friendly. Checkout was slow .

I went for some summer decor. A lot of options, but some items are over priced. Eventually ended up…read morewith some wreaths.

Just about everything you need for your home or patio area and then some. Large selection of home…read moregoods available at a reasonable price

Very nice staff and great furniture! Very great selections! Fast lead times and I love that can…read morecustomize

The three other experiences I had were good, that's why I returned. Should have cancelled the order…read morewhen immediately after paying was told my items would take twice as long as what was mentioned on the sales floor. Then 2 weeks after that date they text to set up delivery....a month out, but okay because I need it delivered....to finding out the day before delivery its a 'porch' delivery and they drop it at the door......uh okay, no one told me that when delivery was offered. Now I have 3 heavy items sitting outside with no way to move them in...

Ordered a custom couch and 2 recliners. We went in close to their closing time without realizing…read moreit. The employees were friendly, didn't try to rush us out, and helped me with the design and material choices. There was a wait to get the furniture because we chose leather, but the designer was up front about the timeline and what to expect. We received exactly what we requested. The furniture is great quality and beautiful.

We bought a sectional sofa with multiple recliners. The back is extremely loose on one side. Paid…read morenear a thousand on the EXTENDED Warranty alone. $8000 sofa. 30 months old. Warranty people say its not covered. Product is terrible, and support and warranty are non-existent. DO NOT BUY FROM THIS STORE. THEY WILL SELL YOU AN INFERIOR PRODUCT AND ADD WARRANTIES THAT ARE JUST PROFIT CENTERS.

I purchased furniture for a living room, a dining room and three bedrooms and I had a wonderful…read moreexperience at Ashley Homestore in St Peters MO. Alexander Michael Keim, the store representative, guided us for the few hours we spent in the store showing us the options we have per our needs, revealing his high level of professionalism, experience and knowledge on all products we wanted to see and explore. I want to express my gratitude to him and to the store for his patience and understanding of our needs and desires. I will use this store for all my furniture needs and I will gladly recommend it to everybody I know. Thank you Alex and thanks to the store for your help.

I went there browse and get some spatial ideas. I understand a salesperson will initiate contact…read moreand I said I'm just looking and not going to buy anything straight up. Shortly thereafter she engaged me again and I reiterated I wasn't buying today. She proceeded to cop an attitude like she owned the place and I shouldn't be there so I left immediately rather than being harassed by her. I called to complain to the manager and of course person that answered the phone lied and said they were the manager (no way in hell) and said he would rather they pester and annoy you rather than actually listen to you. So if you want to be bothered and antagonized, they're waiting for. Like I said, just in there getting ideas because I would never buy their grossly overpriced particle board junk.

Saleman was very patient with us!!!!! I purchased entire bedroom set & living room tables. After…read morethe purchase I needed to cancel 2 of the pieces. Office staff was VERY helpful! Delivery gets a 2 star though!!!!.... We knew they were coming and did our best to get 2 dogs/2 cats put up but in the end (disabled husband at home)... delivery guys kept leaving door!!!! and 1 dog got out and were afraid cats did as well....all animals are home but delivery guy could have been more helpful with keeping the door closed.

Orders a chair, they said it would be delivered mid July. When I called to check on it in mid July…read morethey said it had been canceled an hour after we ordered it. It was cancelled because "someone forgot to save the signature to the hard drive". We were never informed of the cancellation. We've wasted an entire month waiting on a chair that was never coming. Also you can't buy furniture there, you HAVE to pay a delivery fee.