Last time I was here I was middle school. Got a twin mattress. loved it! Had an accident as a kid…read moreand unfortunately I destroyed the mattress. Well I inherited my mother's Full size mattress at the time that she got from here years before. I just got rid of it (gave it to a friend in need of a mattress immediately) and got a king size bed. Just and awesome and comfortable as it always has been. Will need a guest room mattress soon and we will be returning.

LOVED the customer service here! We had a full explanation with visuals, about mattresses, how…read morethey're made and what constitutes as quality. No runaround when it comes to price! No haggling or giving any discounts on already overpriced products! The price is the price! & I respect that! Btw, their prices beat any mattress store we looked at, by at least several hundred dollars! Lifetime warranty!

We went to the Lake Mary stilore after purchasing 2 tempura pediatric mattresses. I explained what…read morewas going on and that I was looking for a 2 sided mattress. The lady was extremely helpful!!! She understood and we went from not sleeping on the old mattresses to 2 years of sleeping comfortably!! Highly recommend!!!

Melanie was very kind and so helpful! I will see her for any mattress need I have in the future…read more She knows what she's doing and is very knowledgeable of the products she sells. We enjoyed the experience.

We found helpful sales personnel ( Savannah & Louis) and quality furnature lines at Slone Bros…read more They offer tons of fabric options at reasonable prices for well made products. Plus, I prefer to support local family owned businesses, offering U.S. made products , not a box store , when I shop. I walked in with ideas and walked out having created exactly what I had envisioned . Slone made it easy and enjoyable !

We purchased several pieces of furniture over the years at Slone Brothers and have always had a…read morevery good experience. They offer quality names; well-made pieces that will last a long time, as well as manufacturer's you cannot find nearby. The service is genuinely helpful and not at all stifling like other stores. Our sales person was extremely patient and helpful during our last purchase. The brothers have been there a long time at that location and are seasoned and reputable business partners.

We love this place! As soon as we entered, we saw exactly what we wanted. Pastor Joel answered a…read morefew questions we had about the product and 1,2,3 we completed the transaction We will be looking for more products on the website as time goes by, because we do love the items here!

In short, I paid $2,000 for what was supposed to be a Disney Cruise line mattress and it was a…read moretotal scam. The mattress already had a rip and was so cheap I could pick it up as a tiny female. The owner forged my signature on a document saying I approved of the defective item. Stay far away from this business.

I went in on a Saturday, after going to a couple of different places where I was pressured into…read morebuying the most expensive mattresses. I was expecting the same here but that was not what happened at all. It was a rainy day, and when I walked in there were no other customers. I was met by Charles Witt, who seemed to be working by myself that day. He asked me some questions about my sleep style and what I was looking for, and gave me some suggestions. Then he just left me alone to try them out. Honestly that was the best part of my experience, I didn't feel rushed into making a decision. I went between a couple several times before finally picking one but not once was I ever rushed to make a decision. If you haven't purchased in a while and want to really try the mattress before making a commitment to something you'll spend a 1/3rd of the next 5-10 years on I would recommend this location.

I was told they would call/ text me for a delivery window. I requested 12-8 they said no that I…read morewould have to wait till July 1st if wanted it then. I was thinking of canceling they even offered to cancel it. Really nothing no flexibility or effort just give me my money back? We were texting mind you I said I would call the store myself. So I call and they answer the phone no thank for calling the mattress firm or even hello. I asked for Mason the manager he goes this is he. I started to tell him my problem and he says yeah I know that was me you were texting. WOW SHOCKING !!! This is coming from the manager never again and I will always tell the story about the mattress firm clearance jerk.

I am posting this review to let all customers know to beware of this company. They sell fake…read moremattresses and use reputed brand names to market their fake mattresses. I purchased a Saatva Classic from an associate named Johnny. I used the mattress for a couple weeks and noticed it felt very odd and uncomfortable. I then went to a store and tried the authentic Saatva Classic and it felt completely different from the one he sold. I had someone from Saatva do an inspection on my mattress today and they confirmed that the mattress we bought isn't authentic. I contacted Johnny to let him know that what he sold us was fake. He then apologized and said he would do an exchange for us for another mattress because he can't process any refunds, only exchanges. It was weird to me that he couldn't refund me even after I found out what he sold was fake. He then asked me to drive 45 minutes to his storage to check out mattresses that I can exchange for at no cost difference. I am 9 months pregnant and went to his store with my kid and when we got there , we tried other mattresses, we felt like we had no other choice but to select another mattress. So when we selected another mattress, he then asked us to pay $300 more. He never mentioned once before we drove there that he'd charge us more. He only said come try the mattress and we'll deliver it the same day. I left crying because I faced such a complicated drive during the last 2 weeks of my pregnancy to fix this issue but he was a total scam and a very greedy person. I have sent his company's information to business bureau now to help me get this issue resolved. I don't want any other customer to face this issue like I did therefore posted a review for a full warning. A mattress is something you sleep on for years and decades. Everyone should get the product they pay. Nobody should ever receive fake products. Its just so wrong!!!

After purchasing a mattress from another firm, I was miserable and planned to return it. I began…read moresearching for a new mattress and found Premium Mattress Outlet on Google. Impressed by the high rating, I decided to check it out and I am glad that I did. Johnny was incredibly helpful, and it's clear he knows and understands the mattress business. He found two mattresses that perfectly suited my needs, and let me spend about 45 minutes trying both of them out while we chatted away. He also found a box spring for me that was exactly what I needed. He delivered both for a nominal fee. I couldn't be more pleased or say enough good things about Johnny and his store! My sleepless nights are over! Thanks, Johnny!

Amazing service I found the perfect mattresses at this…read moreplace. The owner was super friendly and helpful, and the prices were wallet-friendly. Highly recommend if you're looking for a comfy bed without breaking the bank. He took the time to chat with me, answer all my questions, and made sure I found the perfect mattress within my budget. It felt like I was buying from a friend rather than a store.

My brother and I had the pleasure to do business with this company. Richard, the owner is a stand…read moreup guy. Not only did he give my brother a good deal he provided excellent customer service. He was patient, answered all of our questions, and even educated my brother on what to look for in a mattress if he decided to purchase elsewhere. Thank you again Richard.

We worked with Sandi. She was the manager of the store. She greeted us as we walked in. Helped us…read morefor about an hour to understand all the differences in mattresses. They also had interested free financing which really helped us. I would greatly recommend this store and Sandi.

My husband had previously sworn never to step into a Mattress Firm ever again because of a bad…read moreexperience at a different location previously but we needed to get our college student a replacement mattress on a one-day trip and the mattress experts at this location completely redeemed the company. The service was excellent and our daughter was able to have a new bed within a day. They were able to work with our budget and have everything delivered and set up. I wish I remembered the two women's names that worked at this location on 10/15/2022 because they were both so incredibly friendly and helpful.