Always a great experience here. They moved across the parking spot this year to what appears to be…read morea much bigger space. Plenty of parking. They are open 6 days a week. They have a little complimentary coffee bar and water area. However, by the time you may notice it, you will likely be called back. They are super fast and efficient. Including getting the results to the doctor on the same day. I do wish the website worked better for pulling up a copy. I can't ever seem to log in. They will also print a copy for you there. The restroom in the lobby area is huge. It is only 1 bathroom but its never so busy that its a problem. They take walkins and have special pricing for self pay patients on Wednesdays. I will not waste my time with LabCorp or Quest anymore with the level of prompt and courteous service that I get here at Vista.

I will formally express my extreme dissatisfaction with the customer service I received during a…read morerecent phone call to your office in Clermont, FL. The representative I spoke with was not only unprofessional and dismissive, but the call was abruptly disconnected--an action that is completely unacceptable. This was the same person that ignored me when I recently went to get my labs done at this location. As a customer, I expect courtesy, respect, and assistance, not to be treated rudely and hung up on. This experience reflects poorly on your organization and raises serious concerns about how calls are being handled and information is given to patients/clients.

Subject: Extremely concerning experience regarding safety, privacy, and patient care…read more It was my first time at this imaging center based on a recommendation, but it was a complete disaster for the following reasons: 1. Scheduling Issues: My appointment was confirmed for 6:30 AM. Despite the unusual time, I called several times beforehand to verify, and they insisted the time was correct. 2. Safety & Facility Access: When we arrived, the door was unlocked, so we entered. However, the lights were off. A staff member inside was startled and told us they were closed. 3. Unprofessional Staff Conduct: After showing evidence of my 6:30 AM appointment, the lady became visibly upset and argued that it was impossible. She only backed down after I explained that I was scheduled early specifically to drink the liquid contrast for my procedure. She eventually found my information, but her anger throughout the interaction was unacceptable. 4. Lack of Compassion: This is a medical facility where people arrive with health concerns. The treatment I received was neither decent nor compassionate. 5. Total Lack of Privacy: The privacy provided while changing for the procedure was a disaster. I am 0% satisfied with how this was handled. 6. Hostile Work Environment: It was concerning to see that other employees seemed intimidated by the woman at the front desk. They wouldn't even answer questions without looking at her with fear. 7. No Follow-up during Contrast: At no point was there any follow-up to check how I was feeling or if the contrast liquid was settling well in my stomach. 8. Conclusion: I will NOT be returning.

This facility is top notch. The people that work there are so nice and professional. I got there…read more20 minutes early and they took me back anyway. I had 3 different images done and was out of there in less than 30 minutes. The best part is that I got the results by email the same day for my mammogram and ultrasound the same day, and my other x-ray the next day. To me that is so efficient. I highly recommend them.

Similar experience to many others, especially reviews written on other platforms. Came in for…read moreroutine lab work, was able to get a same day appointment. Which was great. However, Nobody at the desk, two of the three check in kiosks broken. I had an appointment I booked online, but by the time I was able to check in it was already past time. What a mess. Let it be known that this is no fault of the people who work here. The care they gave was lovely and they were very kind. They're just clearly running it themselves with no management whatsoever.

This is the most unprofessional lab experience I've ever had, the lady who works at the front desk…read morewho is apparently also a trainer was rude from the moment i walked in, and very frustrated and short to everyone. An older lady walked in after me asking to check in and she just rudely said "CHECK IN" and pointed at the kiosk. Get this lady out of here because she couldn't even help me update my address on the forms I was about to sign, she couldn't seem to understand why that was an issue and kept trying to rush me to sign the forms. ALSO loudly announced what labs I needed with people in the lobby.... If this is who you trust to train I'll never go to another Labcorp again.

I was there for a blood test and Jamie helped me- he was amazing, kind, patient and friendly!…read moreAppointment scheduling was easy and I was taken in right on time.

In the past, I have had my disappointments with the way this lab was run, and even complained to…read morethe manager. But, today, I was shocked to see a very different scenario. I had an appointment for blood work and I was called shortly after my arrival and even a few minutes before my appointment time. Corey and the phlebotomist ( sorry I don't have her name) were very courteous and made my experience a pleasant one. Kudos for the big improvement in patient satisfaction and I hope it stays that way. I made sure I congratulated them and made sure I expressed my gratitude. Carmen R. Bisono-Feldman

The staff was all friendly, efficient, and super quick in my experience here…read more But, (and there are a couple, so listen up to minimize your hassle), I was there during peak hours (apparently), tiny and very packed waiting room with some guy coughing, sneezing, and blowing sick germs all over (EW), and the parking lot was worse. I had to walk about four blocks, which is not terrible, unless you are me and having foot xrays. Bone spurs, yay, but anyway, if you can schedule your appt during nonpeak hours, I highly recommend Clermont Radiology. Actually going to try to schedule my next appointment right now and aim for the sweet spot of very first thing in the a.m.!

Well they sent my mother in law home she is 77 years old with this is her hand. This should have…read morebeen taken out before they let her leave.

After over three years, I'm still seeing my endocrinologist here and I still receive great care and…read moreservice. Plenty of parking out front with accessible spaces near the entrance and an accessible entrance. Regardless of who you were seeing you stop at the main desk downstairs to check in. There is almost always multiple people here and they're very fast and efficient. My doctor is on the second floor and you have a choice between the elevator or the staircase. These days I opt for the staircase because my doctors want me exercising as much as possible. It's never a long wait for me as they always bring me in right around my actual appointment time. Everyone is professional and courteous, and the doctor and their staff all listen to what I have to say. My appointments are fairly short as my care is very well managed these days. Even though this doctor is now almost an hour drive for me. I still find it worthwhile to make the trip for the quality of Care.

I was very pleased with the good care from the gastroenterologist…read more I appreciate the help and support

I visited a different SimonMed location and was pretty disappointed in the service I received. I…read morewas so happy I switched to this location! The Clermont location has plenty of parking. The waiting room has lots of seating and the women at the front desk are friendly. I was told this location as plenty of availability compared to other SimonMed locations. This proved to be true since I was able to always get appointments quickly and at days and times I wanted. Everything is so clean, from the waiting room to the screening rooms to the restrooms. The bedside manner is wonderful. We had the same technician twice. The technician went step by step with us during my ultrasound to make sure we could see everything. She was sure to get some good pictures of our baby so we had pictures to take home.

Absolutely AWFUL experience Not only did they call to…read morereschedule me after they over booked their own schedule because all of their patient contact is outsourced over seas When I did come in it took them over 2 hours to see me. The whole two hours I was sitting in an empty waiting room with not a soul in sight. Finally at 7pm when I went back I had the person supposed to be performing the service talk me out of getting the scan done as a whole. I'm not sure if she didn't want to do it or if it was actually wrong because she was also complaining about her long day and work load. Overall AWFUL experience. Do not even think about going here unless you have 3 hours and the patience of a saint to receive subpar care if any at all

I have been coming here for years. The front office was so nice and efficient. They terminated her…read moreafter all these years! And the lab techs are rude! Their services have gone down hill! Do not go to this location unless you have to. I'm finding a different place to go.

I use this lab consistently. Exceptional front desk service to lab techs friendly and…read moreknowledgeable. Highly recommend this office. Been using them 5 years now.

went today with my wife, Tere Pizarro to do labs! You can go with or without appointment. They…read moreregister you quickly, and you get called inside to do the labs quickly! They have excellent Customer Services and restrooms are impeccable clean! I will recommend this place without hesitation! In our opinion this is the best laboratory in Florida and around the world!

Best phlebotomist I have ever had! I have had my blood drawn by many throughout the years I…read morebattled cancer. The phlebotomist was efficient and dutiful and very quick. She did not have to dig to find the vein! She knows what she is doing and is running a tight ship.

Horrible service! Sat in the office for an hour. 15 people were called to give insurance and get…read moretheir blood work. NOONE acknowledged that I was even there even though I had checked in. Unless you enjoy sitting in a lobby for hours on end, please go elsewhere. This place should be closed!!!