best in the region for edgy adult cards not the usual meaningless tradional fare. Owner and help…read morevery friendly and helpful.

I have been coming here since the early '90s when I was a student at K. Tons of beautiful paper…read moregoods, wrapping paper, cards, notebooks, etc. Beautiful and unique selection.

All signs made to order usually same day local Kalamazoo made 269 501-2465 ask for Dave he's a…read moreretired veteran 37 year truck driver recently had 2 heart attacks trying to stay busy.

I love local, so this place is going to be a must-visit when I'm in the Vine neighborhood. There's…read moresuch a big makers movement in the area, it'll be nice to see the shelves fill up with even more local crafters, artisans and artists. I liked the layout of the store and the fact that it shares space with a quirky vintage shop. Products range from goodies for kids (my friend's Sunshine Chewelry is there, and there's bibs and onesies, too) to the beautiful ceramic growlers and beer steins of Grayling Ceramics, soaps and lotions, clothes and more. The mural along the wall next to the building is also a lovely local beaut. La!!

This is a small Hallmark store located in the mall. It has some cute items & a wide selection of…read morecards. I found it overpriced for the most part. They sell a lot of Michigan souvenir merchandise for travelers I suppose. Not my thing, but I'm sure someone would like it.

This store just about carries it all - cards, gift wrap, jewelry, handbags, gifts for nearly all…read moreoccasions, and Michigan merchandise. I always stop by to pick up gifts for our employees who are visiting our Portage office. They love the "Yes, There Really Is A Kalamazoo" items. Last week I needed 6 Yes There Really Is A Kalamazoo cups, but they only had 5 on display. Both ladies working that day were super nice and looked in their backroom and also called the Crossroads Don's Card Hut for me. They were not able to locate one, but I very much appreciated their customer service.

While this store is small, they have packed a reasonable amount of anime products into the store…read more I enjoyed the silk screens on the walls and the stuffed animals. The worker was friendly and got to talking to my husband since my husband once worked at the T-Mobile kiosk in The Crossroads mall this store is in. He was helpful and answered the questions I had. I'll definitely be coming back next time I'm in kzoo.

Small store with a variety of anime souvenirs. Also has other Asian items, but mostly anime. Prices…read moreseemed reasonable in comparison to what we have seen online. Only one worker there at the time. He didn't speak to us at all. Store was quite clean & well lit. This store is not for everyone, but if you are into anime it is a must see.

What an absolutely LOVELY store! So many fun finds from monogrammed items, adorable baby outfits,…read moreFrench soaps, serving platters, candles, and mustards -this store has it all! Bree was so lovely and helpful with her customers -I highly recommend a visit.

Ever since Initial Attraction opened, they have had great customer service and fabulous inventory…read more Some companies might rest on their laurels but not this shop. IA just gets better and better! If you're shopping for a gift or just want to treat yourself to something special, Initial Attraction should be your destination. It is one of the best gift shops in Kalamazoo if not the best. I also want to give a special shout -out Maryann & Gail. They ALWAYS go above and beyond to make sure a customer has their needs met with perfection. They are great at suggestion if your not too sure what you're after. If you need a place to find extraordinary customer service and beautiful and diverse inventory and personalized gifts this needs to be your next stop!

This is a great little boutique, gift store, and pharmacy, with a little bit of everything…read more They have plenty of home and garden decor. I always enjoy ringing the wind chimes. They have lots of what I think of as comfy old lady gear -- they have a brand of clothing that looks a lot like Lilly Pulitzer but is less expensive, cozy slippers, Vera Bradley bags. Great place to shop for Mother's Day basically. There's a full aisle of Hallmark cards, another aisle of wrapping paper and other gift wrapping items, lots of yummy candies including big brands like jelly belly and Russell Stover and a local section featuring Hellman's nuts and candies. They also have a full service pharmacy, and an ice cream shop at the front of the store.

Got a lot of attitude today when my friend needed to use the restroom. Told there wasn't a public…read moreone but they don't need to. They are in direct violation of Michigan Act 469 of 2008 requiring business to let people use the bathroom who have a medical condition. I know their bathroom is in the stock room but they could partition the access to the john. Also, there were more than two people working at the time. Won't be back.

We had to order an arrangement last minute, the lady was very nice and fit it in her schedule, it…read morewas done the same day and it was beautiful. Unfortunately I didn't take a picture of the finished product as we were overwhelmed with grief over the loss of a friend's father. I recommend them but maybe don't overwhelm the workers with last minute orders.

Lot more arrangements at the store not available on the website. High quality products but on the…read moreexpensive side.

Cool stuff but the customer service is horrid. The first person who greeted us walked up with a…read moremouth full of pizza and a slice in her hand and said "hi there". We didn't even know if she worked there so my wife asked and the girl said "yeah I do I can help you". We said she could finish her lunch then come back and she said: "no its ok I don't mind..." We told her we would rather wait and she thanked us and went to greet others with her greasy pizza in hand. After waiting an hour we came back only to find that they engrave the wrong piece. Rather than apologizing in offering to quickly what are some extra mine I told us it would be another 30 minutes. When we disagreed with that they submitted to having a new one ready in 15 to 20 minutes. Obviously the staff here has been poorly trained by a manager who has no leadership ability. Neat products if you're willing to suffer through a poor experience from a staff who doesn't care about serving the customer. I would have given 0 stars but the girl we bought our item from (not pizza girl) was actually nice.

I was once an employee at this location. To say that associates are poorly trained is an…read moreunderstatement. I was never allowed breaks and it was suggested to me--without fully saying it--that I wasn't even allowed to leave the kiosk for a bathroom break. The assistant manager (now the manager) was a bullying monster who treated us, and customers, like we were dirt. I heard her, more than once, make racial slurs towards customers and argue with customers over her own mistakes. The associates did the best they could with the minimal, terrible training they had. Customers were treated terribly by the assistant, associates were treated terribly by the assistant, and any problems were not handled professionally. Instead, she blamed them on everyone else or on the customers themselves. Even when I purchased items and the assistant did the engraving, she was too lazy to change the glass needle to ensure that it was a crisp engraving. A gift I got for my parents ended up looking fuzzy and grainy because she couldn't be bothered to do her job properly. I'd like to say we did good work there: engraving was fun and rewarding, especially when a customer was happy with the result. But the nightmare of dealing with the assistant wasn't worth the hassle for myself and for some of the other employees who worked there at the same time as me. I can't imagine what it must be like for customers trying to purchase items and having to deal with her. Please, save yourself the trouble: don't shop there or work there.

service was great, the cashier helped my tremendously, very knowledgeable. the atmosphere was nice…read moreand welcoming. The tea variety was good. I definitely coming back .

Super cute spot with so many great options! Chocolatea…read moreoffers tons of loose leaf tea options in large canisters for you to collect from, complete with any and all supplies you'd need to make a great cup or pot of tea! We stopped by on a recent weeknight, toward the end of chilly night for a pot of tea and a dessert! You can choose from any of their tea offerings for an in-house pot! We loved this option! They also offer single servings of all sort of teas and coffee drinks! They offer a quaint little area to enjoy your treats if you'd like to stay for a visit with a friend! There is also a nice outdoor seating area for when the weather is nice! The dessert case is truly something to behold - so many wonderful looking treats! We also saw a menu with some other food items available such as quiches or sandwiches. The staff were extremely helpful with all of our questions - very friendly and kind! Definitely recommend Chocolatea for a really nice experience that leaves you feeling like a valued customer! :)

VanderSalms delivered my daughter's birthday order promptly and she loved it. The bouquet was…read moreexactly as pictured. I highly recommend VanderSalms Flowers and will do business again with them. If I could give them 6 stars, I would. Thank you VanderSalms for your prompt delivery and beautiful selection of flowers and gifts!

Purchased two flower arrangements for my Dad's Memorial Service. Both were beautifully arranged…read moreand looked fantastic. Received many compliments on the flower arrangements. Delivery was well coordinated and was delivered on Saturday morning to church in Otsego, so flowers were at their freshest. Buy local -- way better than going through some national chain website.