service was great, the cashier helped my tremendously, very knowledgeable. the atmosphere was nice and welcoming. The tea variety was good. I definitely coming back . read more

Super cute spot with so many great options! Chocolatea offers tons of loose leaf tea options in large canisters for you to collect from, complete with any and all supplies you'd need to make a great cup or pot of tea! We stopped by on a recent weeknight, toward the end of chilly night for a pot of tea and a dessert! You can choose from any of their tea offerings for an in-house pot! We loved this option! They also offer single servings of all sort of teas and coffee drinks! They offer a quaint little area to enjoy your treats if you'd like to stay for a visit with a friend! There is also a nice outdoor seating area for when the weather is nice! The dessert case is truly something to behold - so many wonderful looking treats! We also saw a menu with some other food items available such as quiches or sandwiches. The staff were extremely helpful with all of our questions - very friendly and kind! Definitely recommend Chocolatea for a really nice experience that leaves you feeling like a valued customer! :) read more

Chocolatea - Pot of tea for two and a delicious slice of lemon raspberry cake - Desserts Near Me - Portage, Michigan

I had a few moments between appointments, and chose to enjoy the peace and wonderful tea at Chocolatea. I enjoyed a lovely tea latte and time with my book while sitting by Portage Creek. Not only is the tea selection nearly endless, but the array of decadent chocolates and desserts are perfect accompaniments. read more

This is a nice place to order a pot of tea, and relax! Catch up with friends, play a game of Farkle, enjoy some of the wonderful chocolate, and take a break. read more

Still being rude to the customers. They did put the tea with attitude on our table when we asked for the tea to be re prepared. It was served cold, and light. I like this place, thats why i kept coming and supporting. But i am not sure anymore. read more

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My wife and I came here after a month to give the place another chance, as it has always been one of our favorite spots. Here are my thoughts: The new staff are much better at customer service, and I appreciate that the cleanliness of the place has improved. I'm glad to see that my last review made an impact and led to improvements. Thank you, Polly! read more

Looking for coffee or tea!? Come here to get your fix! They offer plenty of tea options. I got an ice coffee with a pump of caramel-a little too sweet for my taste buds but over all good. I did enjoy the carrot cake-it was just right and not too sweet. The cream on top though a bit too much. I'd love to try their teas next time. Plenty of parking. Don't for get to take a pic with the cute giant cup outside. read more

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When you walk in it's like a cute shop full of coffee and tea items, and then as you walk in more you see the service counters. There are so many delightful treats! Cakes! Cookies! Candies! All sorts of hot and cold tea and coffee drinks. I tried a tea latte called All That Jazz. It was pretty good! I also got the last slice of tiramisu and I felt pretty lucky about that! There are tables and chairs to sit in, and there is a cute outdoor porch like area with trees around it. It's on westnedge but the deck felt like it was more secluded. The staff were friendly and helpful and the drinks came out in a timely fashion. I'd recommend coming here to meet a friend and chat. It was the perfect place. I bet it would be nice to do work or study, too. read more

Chocolatea - Tiramisu! - Desserts Near Me - Portage, Michigan

Great staff and way too many wonderful things to chose from. Just moved to the area and this is a very welcoming establishment.

This place is an EXCELLENT hidden spot in Portage. Parking can be TIGHT as it is located in a shopping complex. Walking in there's it legit gives me Professor Snape's potion class covers literally, there are 3 big walls with just rows upon rows upon rows of various teas. Fruit, dark, light, green, Asian, caffeinated etc. You pick a flavor and you scoop it, and boom! There you go! The workers were super knowledgeable AND there's an entire little cafe in the shop as well. Check this place out! read more

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Very nice place, and I'm shocked I haven't been here more! They're really nice inside, even to the tea-rookie like myself. They'll let you smell and look at the loose teas they sell. Order a tea to dine in and you get a pot, they'll even refill the water if you want! Oh and it's not just teas! Chocolates, truffles, quiches and more! Sometimes there's sandwiches for lunch too. Grab a delicate chocolate-y treat to take home. Lots of tea related things to buy at the shop as well, new teapots, diffusers, treats and more! read more

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Was exploring and found this shop. It's small but seems to be a popular spot. I got a build your own gift box of chocolates for my friend and a Thai Tea with Boba for me. The Thai tea was good, boba was a good texture. My friend said the chocolates were good. Great place to get some sweets and tea. read more

Nice place to relax and read a book. I haven't had their food other than some desserts which were okay. The service is spotty-seems like they have a lot of turnover and the experience ordering items seems a bit chaotic on the times I've been there. I think it's worth visiting and looking at the different loose teas and food items. read more

The drinks are always delicious (I recommend the spicy chai), as are the desserts. The store is so cute and they offer a wide selection of teas. I've been going for years and have never been disappointed! read more

I love going to Chocolatea! The workers are very sweet and helpful, especially if you don't know what to get! There's so many options for drinks, as well as food. I usually get the macrons, and I've never had a bad experience with them being stale! Depending on the time you go you could possibly get overwhelmed because there is a tight fit in there however the drinks and service make up for it! read more

We got a variety of chocolates as well as some additional candies (creme savors!) and two hot chocolates, white chocolate & hazelnut. The chocolates were good but I found the hot chocolate to taste more of milk, kind of bland. Staff was friendly and the place seemed pretty clean. I enjoyed all of the different items they had to purchase; mugs, tea, chocolate, baked goods, drinks, snacks, teapots. A good place for a gift! read more

I planed on stopping here all week to get my wife some really good candy for easter. I've been a customer for several years now so I was a bit surprised. After being COMPLETELY ignored and passed up for multiple customers I unloaded the stuff from my hands back on the shelf but waited for the staff to pass me up for yet another customer as I stood 2 feet to their right waiting to order candy. I finally gave up. Maybe it was my work uniform? Just a guess... I never shopped there before with my obvious blue collar persona before. Off to find a new place for tea and candy. read more

Absolutely obsessed with Chocolatea was my favorite spot all through college, and I still go every time I'm in kzoo! We got the Matcha Made in Heaven -- a valentines matcha with strawberry and white chocolate. So good, would definitely get it half sweet next time. Their selection of loose leaf tea is very diverse and are all tasty (as long as you steep them at the correct temperature... tea temp matters). Their staff is always super sweet. One barista has homemade natural soy candles for sale in the shop! We were SO tempted to buy the chai candle, it was amazing. Looking forward to visiting again in the summer when we can sit on the patio read more

Chocolatea - Matcha Made in Heaven - Desserts Near Me - Portage, Michigan

This place is absolutely an Oasis in the middle of the desert that is Westnedge. You can check out my previous reviews for all my detailed drooling over all the amazing teas and confections here, but I had to update my review to say how excited I am that they've now partnered with Victorian Bakery to offer their incredible delicacies to the South Portage area. Popped in today to treat myself to some sweets for my upcoming birthday and what coming birthday and was thrilled thrilled to see Victorian Bakery cream puffs and other baked delicacies and their pastry display. I am currently enjoying one of the best pastries I've ever had alongside some tremendous Earl Grey decaf and am so excited I was able to support two of my favorite businesses in one stop today! La! Don't forget -- when you shop local the calories don't count, amiright? read more

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everyone was absolutely amazing the macaroons were the best i've ever had it was so soft but slightly crunchy it was so amazing with beautiful scenery and so many good tea options are so good to read more

Great atmosphere, cute and quaint my wife loved it. All the goodies, Candys, and cakes was surprising. Plus the tea was phenomenal, try the banana boat, my wife loved it and I recommend Gilligan's Island. Everyone was so friendly inside. read more

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Yup. Chocolatea is still the best. I love this place. The drinks and the food are great, and the staff are incredible! I went in to quickly pick up a couple things for Christmas, and I walked out encouraged after a sweet chat with Holly and laden with a few extra sweet treats from her for the wife and kids. If you're looking for tea, chocolate or a warm conversation, this is the place to go. read more

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This place provides a quaint atmosphere with unique tea, chocolate and coffee offerings. I love to support local small businesses. However, today I was extremely disappointed with my experience. It was very busy, which I was happy to see. I purchased a canister of tea and 3 gift cards. My total bill came to almost $70. I asked the staff member if I could please have a hot cup of water. The staff member stated that I would still have to pay full price for a cup of tea. The owner was standing next to the staff member. As a small business owner myself, I was in disarray that after spending almost $70, they were unwilling to give me a cup of hot water. It was very odd and again a huge disappointment when I can easily choose Starbucks and have better quality and customer service experience. read more

Chocolatea - Tea purchased and still charging for a cup of hot water - Desserts Near Me - Portage, Michigan

Their service has been spectacular for the last couple of visits! This makes me very happy because we love supporting local businesses and we want to see them grow. Please keep up the great service and hospitality. Tip: if you haven't been on their porch, you are missing it. It's definitely an Instagram worthy area. Sip your boba and enjoy the stream. read more

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It's a small quaint shop with various chocolate items such as cupcakes and cookies to choose from

What a great tearoom! They have many delicious loose teas that they serve in cups or pots. Their selection of chocolates and other desserts, like cobblers, cupcakes, lemon bars and cheesecakes are fantastic! They have many assorted tea accoutrement such as teapots, cups, kettles; plus, the offering of chocolates and gifts are unique and focused on many local products. The staff is always very friendly and helpful and the little brook next to the shop makes for nice dining outside as well. Don't miss this shop if you love tea! read more

First tried Chocolatea during the Yelp Event a couple of weeks back & I knew I'd be back. Came back here for a perfect weekend work sesh - tables, caffeine & free WiFi ..what more can I ask for? I also came back specifically for the McDreamy tea latte (Lavender tea steeped & mixed w/ peppermint & white chocolate steamed w/ milk.) that I sampled at the Yelp event. I asked for it less sweetened, but I feel like the white chocolate & peppermint were still very forward (in a good way). They steep their tea lattes fresh so it might take a little longer but it's worth it! I am a die-hard Starbucks consumer, BUT Starbucks cannot compete with Chocolatea's fantastic tea lattes. read more

Chocolatea - Desserts Near Me - Portage, Michigan

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If you are looking for a unique place to grab coffee or tea, or a special gift, look no further. Loose leaf tea, hot cocoa mixes, tea, tea sets, pastry cooler, and candy galore. Like no other store in town. Fast and friendly service. I like the herbal tea lattes for a caffiene free afternoon treat! read more

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Just moved here and had to try! So cute, friendly staff, and has great pastries. Also a great spot to find gifts for tea lovers in your life

My wife loves tea & kitchen trinkets, especially cat themed. I loved the tea variety (very refreshing when I was parched) and the goodies. We were only in Kalamazoo a short while, but we had to go back a second time. Lovely! read more

ChocolaTea is the type of place where you leave happy while already planning your next visit! Just a few of my favorite things about ChocolaTea: 1. They have a case full of enticing chocolates and a case of full of tempting pastries! WARNING: They do give out samples! 2. HUGE selection of loose leaf and bagged tea - PLUS all the lovely tea drinking accessories you can think of! 3. (The smells are FREE!) 4. The staff is so friendly and helpful! 100% customer service! 5. They offer cozy outdoor seating that overlooks a small flowing creek and makes you feel one with nature as you enjoy your ChocolaTea beverage. 6. The Iced Berry Chai Tea is a MUST have! 7. The atmosphere is fresh and relaxing. A great place to meet up with friends or study for an exam! 8. Did I mention the macaroons? OMG - they have so many macaroon flavors to choose from!! 9. The cafe is very clean and orderly....everything has its place:) 10. The Peanut Butter pie is phenomenal! 11. They have the area's largest selection of sugar-free syrups! Overall: ChocolaTea is not just a coffee and tea shop...ChocolaTea is an experience! I highly recommend anyone looking for an experience to try ChocolaTea. 100%! read more

My daughters favorite place for loose tea in Kalamazoo. The mini cafe, boba tea, chocolates, and beautiful outdoor seating area are a bonus. read more

So I was intrigued by something when I went here. I get lots of raving reviews on the bubble tea. It was my original intention to get a cup. But I was detoured by chocolate covered chips. I got a little sack of them because I was like I have got to try this. There's no way I'm leaving without seeing what this is about. I have never eaten chips this fast before. The bag barely got home with me and I don't even think I took a picture of them lol they were the perfect amount of sweet and salty. Sometimes I'm not too adventurous with food. Then boom, you get enticed by something so random, and worth it. I can't wait to go back, not just for the chocochips, but I'll have my bubble tea too! If something in this establishment makes you curious. Just do it, you never know what you'll fall in love with~ read more

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I love this place more than I can put to words. My visit last night was no exception. We were in town shopping for supplies and wanted a nice dinner to go and decided one of my favorite little stores was on a must visit, after all Evan hadn't had a chance yet to see all the confectionary goodness. I finally remembered to check in and got a $1.00 off a delicious sweetened matcha and got to speak to the fantastic and really genuinely nice owner and by the end of my trip I felt as if I was saying goodbye to a new friend. Besides my tea I had a cookie dough brownie which was out of this planet good. My husband had a lemon cookies and my son went big with a slice of Oreo pie. I love the wonderful whimsicality of this store and hope it sticks around for a long time! Ps, lunches have also been decadently good. read more

Chocolatea - Desserts Near Me - Portage, Michigan

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The Good: This is quite the spot to hangout by the river in Kalamazoo. I come here for their bubble tea. They have a decent Hot drinks menu, cold drinks, and sweets. I tried the Matcha, Black Taro, Avocado, Pistachio, and the Brown Sugar Tiger Stripes. We also tried their Caramel apple pie bar. Service was good and they were happy to help me make a decision my first time there. Favorite Part: The Matcha bubble tea and the River view. I highly recommend sitting outside. The bad: The brown sugar stripes did not taste good. We end up taking 1 sip and dumping the rest. Overall 4.5 Service 5 Food 4 Atmosphere 5 read more

Great service! The staff is very accommodating and you get actual service with a smile. The bubble tea and coffee were solid. I'm a new regular. read more

Alex was so helpful. We ordered macarons to give to our wedding guests. She helped with the order and was very nice. I love seeing the selection of teas. Thank you for making our day special! read more

What a fun little tea house! We stopped in for a cup and a sweet. The walls are stocked with fun tea accessories and lots of loose teas. There's also a case full of chocolates, a case of pastries, and a bar where you can order hot and cold beverages. We tried the explorer tea and Russian teacake. The tea was great and that teacake was perfect -very dense, crumbly, rich, and flavorful. It was the perfect accompaniment to tea. Deanna was so helpful and friendly, as was everyone we talked to. It was a gorgeous day and we found seating outside next to a gorgeous bubbling brook. We can wait to return and highly recommend this place! read more

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If you're on a diet, keep at least 1,000 feet away from this place. Giant selection of amazing chocolate treats, and they have great coffee. Loose tea inventory is huge. Staff is always friendly and even when I plan on getting it to go, I find myself staying in and drinking my coffee/tea. Kiddos love it too, and when the weather is nice the outdoor seating next to the creek is relaxing. read more

The place great in so many ways and I wish I had discovered them earlier. A great sitting location by the portage river, and a place equally good for tea, coffee and non caffeine drinks. Espresso machhiato is always perfectly made even though its off the menu, they come out good everytime. Try it if you are a coffee connoisseur. They have nearly 100 varieties of black and green teas that you can shop as well as drink. The bhakti chai is the best in my opinion among tea lattes and will wake you up on a cold gloomy morning. The desserts are not as great as the drinks, but they are acceptable. The sandwiches at the cafe, come with a fruit on the side which is unique. They got Boba and herbal teas. Their candy collection is also pretty unique. Also I just get a feel that the staff is passionate about what they do and it reflects in their service. read more