Great option for travelling light. We were visiting Ottawa for the Canada Day weekend…read more Fast, inexpensive, no hassle. staff was very helpful and they delivered all the gear I needed for my 2 year old baby. Definitely recommended!

From the owner: Baby Equipment Rentals in Ottawa, Ontario. Car seats, strollers, pack 'n play, highchairs and more…read moreat a reasonable price. Daily, weekly and long-term rentals. Serving Ottawa and surrounding areas including Kanata, Orleans and Hull.

Fantastic local shop! The representative was very patient and seemed very experienced with kids of…read morea variety of different age ranges, and gave great suggestions that rounded out my gift for a toddler. The child had a great reaction to what I picked up from this spot, and I've made a note to come back for future purchases! Excellent quality as well!

Terrible customer service. Tried to spread their negative political views. They need to keep that…read morenonsense to themselves and focus on their business.

I have never recieved so much different infomration from staff that work for the same store. I…read morealways heard nice things about the KiddyTown in the East end but after dealing with them for the past several months I wish I had done my registry and shopping at other more civilized stores. Now I am stuck with having to spend all this money in a store that has offered me service that has only caused me to be very frusterated. Although, I must say that the manager of the Bank Street store was very nice and polite, so I thank her for that. Generally speaking I am not the type of person that writes reviews, let alone bad ones but this store has disappointed me time and time again. If you do plan on going there, go to Bank Street where you can get some nice service.

The store is an absolute delight! The staff are so friendly and helpful. They will personalize your…read morepurchase perfectly. So much attention to detail goes into both of the shops. This season, it's even more important to buy local. Give this place a look. It will immediately put you in the Christmas spirit and make 2020 a little more merry and bright.

This is my happy place hands-down. Run by the amazing, patient and kind Audy, I discovered…read moreTinseltown on an emergency off-season Christmas buying spree for a local film and have been back every single time I've been in Ottawa. Audy also curates a lovely everyday gift collection next door, all of which would look perfect in my house. Audy, please open a Los Angeles branch stat!!!

If you have kids, then you know that finding a great kids clothing store is SO important. The store…read moremust be easily accessible (hey, strollers are hell to steer), offer clothes that make your kid look cool (got to impress the other parents), and it must be cheap, cheap, cheap! I found such a place at Billings Bridge Mall - Growing Kids. The clothes are really hip (a mini Sens jersey anyone???) and they have these pretty princess dresses for your little princess!!! The prices are very cool and they have sales all the time. The day I went in, everything was 25% off! It is around the corner from the LCBO and near the exit by Independent Grocery.

Went to Growing Kids today for the first time and was very pleasantly impressed. I wanted to get my…read moredaughter a nice dressy Easter dress as we are going to a swanky restaurant hotel on Easter day for brunch. We found two dresses at the store that we both fell in love with and a bonus was that they had all the accessories to go with her outfit. Nice white nylons and the sales assistant, Evelyn, helped my daughter try on a variety of different shoes. The prices were very reasonable and there was no hard sell. Evelyn, really took the time to connect with my daughter and find out what we both were looking for. She took a lot of care wrapping the special dresses in clothes bags and making sure that my daughter felt very special too. We had a super girls time in this store and will definitely consider coming back when we are looking for dressy clothes on another occasion. Saw lots of nice duds for the boys here too. Thanks Evelyn you are one of the stars in Ottawa retail.

EDIT: In the interest of fairness I wanted to update…read more After reaching out to James, I am feeling more hopeful. I have been promised either a mattress or the full bed within a week. While the bed is the preferred choice, I feel that this option (which we offered last week) is reasonable. James agrees the previous conversation was unfortunate and apologized and provided information about the progress of our bed. He said he will look into why we were told we'd have to pay for delivery as that should not have happened. I said thank you and that I did not require a follow up about this staff issue. This is more like our previous experience with Dufresne. When we get our bed I will adjust my review. ********** A number of years ago we purchased a living room set from Dufresne. It was a pleasant and efficient experience without any issues. We were so impressed we've been recommending this company for many years. We returned to purchase a fold out couch and matching love seat on the last weekend in December 2024. Great service. The following weekend we returned to buy a bedroom set. Great service. We were told it would be an 8-10 week wait instead of the usual 6-8 week delivery because it was a special order. We thought this was weird because the "special" part was choosing one of three colours available to us for a small rectangular portion of the headboard made of fabric. Hardly custom, but whatever. We let it go. What's two weeks? Who cares. We were promised white glove service where they bring it in a set it up. Awesome. All in all we dropped almost 10 grand. We have received everything we ordered, with the white glove service, except this bed. The furniture we have received is great, but, while a portion of the bed is available, we are told the headboard is not. We are now at 13 weeks without our bed. When we hit week 10 we asked about the ETA. Nobody knew but somebody in Winnipeg or wherever did. We asked them to reach out and let know when we can expect the bed. After no response we inquired again last week. Still no response about an ETA from the guy who should know. We asked if they could deliver our mattress as we are middle aged and our bodies are getting pretty angry about sleeping on a fold out bed for weeks. Sure, they, said. Pay 50 bucks and we'll drop it off at the curb. We were told we had two deliveries per order available to us. Two orders equals a total of four deliveries, right? No. We've had two deliveries and one of them had furniture from both orders so that means that one trip is two deliveries. So much for white glove service. Or customer service. Or working in good faith as we did. What a slap in the face. They failed to do their part, we are trying to make it work, and they want more money. Yes, we're pretty angry, but more than that we are sad and disappointed. We're not naive. Stuff like this happens all the time, but we honestly thought Dufresne was better than this. Certainly we've told others this in the past. So, our headboard is nowhere to be found, the guy who can at least let us know is ignoring our reasonable request, and the management of this outlet does not seem to care. And we continue to sleep badly each night on a fold out bed.

We bought a Tempurpedic mattress at Dufresne-Hunt Club 8 years ago. The mattress was guaranteed for…read more25 years. This guarantee is worthless. We were referred to Tempurpedic Warranty Canada by Dufresne. Our claim to replace the mattress was rejected by Tempurpedic. Dufresne said they couldn't help us. Tempurpedic uses a .75 inch sag criterion to replace a mattress. It says our .5 inch sag is not suffcient. At a .5 inch sag it's only a matter of comfort and it's not covered by their warranty. The .75 inch sag level is measured when the mattress is not in use rather than when I sleep on it. I wonder how many mattresses need to be replaced over the 25 year guarntee period using that criterion. I cannot sleep on the mattress. It's unuseable. It's like sleeping in a bowl. To date, I have spent $2000 treating my back injury caused by the Tempurpedic mattress. I am now sleeping in the spare bedroom on an IKEA mattress and frame. If needed, I could have replaced the IKEA mattress at least 4 times over the 8 years since we bought the Tempurpedic mattress. The Tempurpedic mattress is not worth the cost. I would not recommend it. I would also rename their customer service unit to the Claim Rejection Unit as it provides no service. In sum, the Tempurpedic mattress guarantee is worthless as is Dufresne's strong recommendation to buy it.

Flowers were delivered for my birthday in early December and were left outside at the door in -10…read moredegree weather. When we arrived home they were frozen and ruined. They could have been left with our neighbours as they were at home. I called the company and the gentlemen said he was extremely sorry and would call me back the next day to make things right. It is now 3 months later and I have not heard anything from them. I would never use this company again.

I live in Toronto and ordered a bouquet of tulips for my sister in Ottawa for her birthday. The…read moreflowers were gorgeous, very fresh, beautifully arranged and the people at Nectar were very attentive, and even switched the delivery date for me to be sure my sister would get them at time when she was home. I could not be more pleased with the flowers or service -- will definitely use them again!

This is such a cool store right from the entrance that's filled with manga (in English and French),…read morefigures of all sizes, and even has two floors. You could spend so much time wandering and taking it all in.

Imaginaire opened on October 21, 2023. It's a chain from Quebec and this location is the first one…read moreoutside of Quebec. It is located in the Rideau Centre and spans 2 floors. It's huge. It has board games, comics, collectible cards, Funko Pop, LARP gear, dice and so much more. Prices are a bit on the high side, and I didn't see any sales while I was there, but their inventory is huge and it's fun to poke around. (66)