It's a pleasure to write this review for my favorite HVAC/boiler technician. His name is Gino B…read moreand he is with Ongaro & Sons. Gino is friendly, smart, thorough, professional and truly understands the technical ins and outs of heating systems -- and have a technically challenging hydronic boiler. Gino takes the time to explain the problem simply and clearly. I always understand what needs to be done and what it will cost. Gino is a pleasure to work with, and when he leaves, everything works perfectly. If you're looking for a superior HVAC Pro, Gino is your man.

Had an urgent issue with plumbing and sewer line. Niko arrived first thing in the morning - was…read moreprofessional, efficient, and showed deep attention to detail and care about our situation. Resolved all issues quickly - Fantastic work and gentleman. Thank you so much!

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

Love this business extremely helpful and pleasant to deal with. And fair pricing. Location is good…read moreas well

An absolute gem . I live in Calistoga and make the drive over Mark West to the genius of anything…read morerelated to time at reasonable prices by a very knowledgeable and easy going man . Peter is the best .

Came in to get a battery change, Peter was professional quick and affordable. Will def return for…read moreall my watch issues.

I've used REDi before for carpet stretching. As always they did a great job. They arrived on time…read moreand are very professional. They were able to answer all my questions. They cleaned up after they were done. I highly recommend this company.

I hired Redi to clean carpets in our bedrooms and our recliners. The technician was very…read moreknowledgeable, quick, and very nice. I will use them again

Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in…read moreeverything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer!

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

So easy to work with, has many nice ideas without changing personal style…read more This Guys are so professional, I live in a small town and I always get compliments from random people about our signs! I highly recommend DRDesigns

Dave's work is NEXT LEVEL!!! He was incredibly responsive, excited about my vision AND stuck to my…read morebudget. We collaborated to make my wrap perfection. His team was friendly, knowledgeable and extremely talented. I can't express enough how amazing the whole process was. I will refer him to EVERYONE!!

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

The service person that came. Out (Cash) was fantastic did a great job checking inside and out for…read moremice, outside in green can there was one that had eaten through the back of the lid and a week ago jumped out by me and went into garden. So he set some traps and did not try to sell me something I did not need he suggested he could come back in a week to check to see what's going.on. Very happy with the service from New west

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Lester, your rude employee was in denial and deflecting. Of course I didn't care about that. I do…read morecare about what happened to the package that your business was responsible for. There is an important distinction between a threatening customer and a customer who is understandably upset over a missing shipment. A legally important one at that. At the time of my call, the package had been missing for a week. Since then, I have spoken with multiple FedEx representatives who advised me that FedEx has no record of ever receiving the package. The tracking history also does not show that the package entered the FedEx system. FedEx stated they are waiting on communication from you as to the whereabouts of this package and to update them. As of today, the last documented location of the package is your store. There are no further documentation on its whereabouts. Perhaps you and FedEx should talk? What I find disappointing is not simply that the package is missing, but that an upset customer seeking information about a shipment that was entrusted to your business was met with a response that you continue to defend as appropriate. I believe most customers would be frustrated under the same circumstances. A professional effort to help investigate and solve this problem would have gone much further than ending the conversation. Both your response and your employees behavior does not instill confidence that your business had properly handled a very important and legal document. We are still awaiting an update on your investigation to this claim. There haven't been any status updates by you on this either by phone or email. What's eye opening about your reply is how your outreach to me was defending your employee's behavior rather than providing me with an update on this investigation. Seven days have passed. Have you spoken to FedEx corporate?