Had issue with my sliding glass door(s) leading to outside patio (King's Point, Delray Beach, FL) Technician DAVID came on time and was very cordial and knowledgeable. He removed problem door, replaced rollers, cleaned & lubricated tracks as well as minor adjustments on track. I HIGHLY recommend this company (Especially the tech = DAVID) Cost was VERY reasonable and job was done in about 1 to 1 1/2 hours. Couldn't be happier with the work done & price charged. read more

Complaints Better Business Bureau - Interesting !! This profile includes complaints for The Sliding Door Repair Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches. Please see complaints listed with the BBB Customer Complaints Summary 11 total complaints in the last 3 years Rate my experience where do I begin? I would not recommend this company. They are unprofessional and to date I still have NOT received my window screens. They sent David a supposed technician who struggled to take measurements. . Well the next encounter with him turned into a shouting match over the phone he was rude and very disrespectful. A week later the company sent him back. He was on the phone again yelling and very threatening. At this point I did not want him to come near me. He has an anger management problem. To date still no screen Why would they choose to send David again. Beware Stay far away. I will be putting in a complaint with the proper agency. Very Unacceptable shame shame on you!! read more

The company representative Leo thoroughly reviewed the condition of my sliding doors, gave a reasonable estimate of the cost of replacing wheels, locks and applying weather striping; arrived on time day work to be done, did a great job with appropriate explanations - a pleasure to work with. read more

Today, Eric, from Sliding Door Pros came to my house to fix the original sliding glass door from when this house was built...1978. The door needed new rollers, as it was coming off the track, including the track itself was worn down. The door also had come off the track from the top. The lock also was broken. Eric was able to fix everything!! He put in new rollers, put new stainless steel rod cover over the old worn out track, and fixed the lock. When he put the new lock on, I requested a handle on the door so I could easily grab it to open and close the door. The door did not have a handle on it before. Eric also had all the parts on his truck, so nothing had to be ordered. He was fast, accurate and efficient with fixing the sliding glass door. He pretty much did the job within 45 minutes. Eric was also kind, and courteous, and patiently answered any questions I had. The customer service persons on the phone when I set up the appointment yesterday were very courageous and nice, too. I am very happy with the work that was done. It's like I have a new door. And, just like they advertise, I can now slide my door easily with just one finger. The door slides smoothly on the new track, and now locks! I now have an 'original' sliding glass door that is just like new!! Thank you Eric at Sliding Door Pros!! I definitely recommend using this company!! read more

Reached out for a quote and it was quickly scheduled. Yuri did a great, clean job. Highly satisfied, would definitely recommend and use if need be in the future. read more

I needed a small window issue fixed-- it would not stay open (when lifted open, it would fall back down). After contacting multiple companies, I learned that the worst-case cost--if replacement hardware and labor were required--would be around $300. I selected Sliding Doors Pro over the other window companies for their earliest availability, with the understanding they would provide an estimate after inspection. Technician Eric arrived on time and resolved the issue in under five minutes without replacing any hardware or parts. The window was simply off-track and needed to be removed and placed back in on the proper track. Despite the minimal time and effort required, he quoted $300. I explained that this seemed unreasonably high given other companies' quotes included special-order parts and labor for the same price. He then offered a 10% discount, bringing the total to $270 for what amounted to a simple manual adjustment. He advised that had hardware needed to be replaced, it would've been roughly $600. While communication, punctuality, and workmanship were good, the pricing for such a minor repair felt excessive and out of line with industry expectations. Thanks for the service and quickly fixing the issue. read more

Sliding Door Pros - Glass & Mirrors Near Me - Fort Lauderdale, Florida

The tech showed up right on time. Very friendly and professional. He assessed the repair necessary and had the needed parts on his truck. It took around an hour. A knowledgeable tech with people skills. And they give free estimates. read more

Wow the service tech just left my house and I felt I had to let everyone know about this great company that's finally honest, reliable, works clean and best of all fairly priced! Big thumbs up!!! My kids were so happy when walking outside to the pool without having to ask us to come help with opening the doors for them! All my doors and screens open smoothly and easily now! Thank you so much! read more

Leo came to give an estimate on my doors. There are 7 sliders (3 doubles, 1 single). He said that only one really needed to be serviced. I was very impressed with his professionalism that I had him do the work in the same visit. It was great, the door is smoother than it has ever been, then alignment is far better than it had been, the handle is tightened. I'm thrilled with the work and the fact that he didn't push me for upsells (the way many companies do). Definitely a good company to work with! read more

Have them fix 3 aged sliding doors on my balcony in high-rise building (Hallandale) about 2 years ago : new rails and rollers. So far is perfect. Customer support is somewhat better than I have seen before. Use this company services with confidence. I am speaking from experience of man who went over apartment remodeling - I wish my contractor was as good as them. thank you, Sliding Doors. read more

The office was nice and very accommodating too. I forgot to follow up and confirm a time on my end. I thought I had made the appointment, but when I called they informed me I didn't , which they were right. But I told her that I really needed it done that day, they squeezed me in . Gili was very thorough. Very professional. The doors now slide with almost no effort ! read more

Excellent experience all around. From a Prompt reply. Next day service. Great technician. Quick and efficient service. Would highly recommend and use again. read more

They were great! Came the day I called. I wasn't available to get quote so they had to come back 2 days later and do the job or else would have done it that day. Fair price, nice people. Doors work like new again. read more

Called these guys to fix 5 sliding doors that have gone bad due to the salt of the ocean. They did an outstanding job fixing it. new tracks, new rollers and they doors feel new! read more

Sliding Door Pros - Swapping out our old rollers for new ones. - Glass & Mirrors Near Me - Fort Lauderdale, Florida

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Arrived on time and prepared. Very professional inspection and repair done on the spot

Hands Down worst Company I have done business with, in years. December 26th a friend accidently walked through my sliding screen door and ripped the screen and destroyed the frame. These screens and frames were custom made for my doors and are of solid construction and quality. Spent an hour on the phone getting someone to show up but "GUY" was there within 90 minutes Bravo. He said He didn't think the screen could be repaired but a new one could be ready in 1 week for $385.00 including a new frame. I paid him $200.00 ZELLE and he took my old screen with him that day. 1 week later when I am awaiting the screen to return I get a call from the office that not only is the screen not ready, they tried to repair other one, and guy Misquoted the price on my screen as it is a special frame and screen NO KIDDING! They went on and on about how costly it was then said ok were going to eat the difference give us a few weeks to make a new screen. Aside from the time frame I'm ok at this point. Monday this week now 3 weeks later, Guy shows up with the screen and it doesn't roll, nor does it fit and he states it has to go back to the shop for adjustments. Finally, Thursday he brings the screen door back and it is a flimsy frame, with already ripped screen coming out one side. Not only that it is uneven there is no weather stripping or buffer to keep critters or bugs from going right behind it. In short it looks like it was made in a home garage by a novice. I swear to you I've never seen anything quite like it. You truly can't make this stuff up. I am beyond livid at this point and get the phone yesterday and they begin to tell me well, we told you originally the screen was misquoted, and this is what you get for $385.00 before I exploded, I said you have two choices give me my deposit back, come get your screen and bring me my old screen or I'll see you in court. They promptly refunded me my $200.00 told me to keep their screen as my screen was destroyed by their warehouse. I am just happy to get my $ back but am furious that I don't have a point of reference for the new company I hire to explain exactly what I had previously. This is an absolute joke of a company and anyone who does business with them beware at your own risk is all I can tell you. STAY AWAY! read more

Excellent service! Leo came in on time, excellent attitude and professionalism. Totally recommend it. Doors works like brand new! Yes, I stop fighting the door just sliding it! read more

Sliding Door Pros - Complete restoration of railing! - Glass & Mirrors Near Me - Fort Lauderdale, Florida

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Sliding glass door was impossible to open. Service was fast and courteous. Called ahead when he was on the way. Took Door off and showed me the old wheels vs new wheels and track issue. Great attitude and professional job. Hopefully it lasts and then I can keep my five star review! read more

Just want to say thank you! My door opens with ease and your technician Isaac was very professional and kind. I will be sure to pass your information on to my friends! Sliding Door Pros came out to give me a free estimate and their pricing is fair and they're work is guaranteed! I am very happy with them!! read more

Sliding Door Pros - This is a very large door and was very difficult to open until Isaac fixed it! Now it opens with ease! - Glass & Mirrors Near Me - Fort Lauderdale, Florida

Daniel was excellent, my doors moves like brand new and quick job. already referred to friends that also needed

I contacted SDP when my old sliding glass door became difficult to open and close. They came out and quickly assessed the situation, then replaced my old door with a new, smooth one. The whole process was quick and easy, and my new door works great! I'm very happy with the service provided and would recommend them to anyone in need of a new sliding glass door. read more

Sliding Door Pros - Glass & Mirrors Near Me - Fort Lauderdale, Florida

what an absolute scam...performed a "tune-up" on 3 sliding glass doors which consisted of vacuuming, scraping a couple of areas and lubricating the bottom of doors. total time...less than an hour. total cost...$788. oral description was much less than what i expected/heard him say. i do not recommend this company. get description of work in writing before work is performed. make clear that work not to be performed that day. cannot believe that ratings are all 5.0. read more

Daniel was wonderful always told me what he was doing and was on time. called to let me know he would be coming before he came. Left the area clean. read more

Sliding Doors Pro did an amazing job repairing our sliding glass door. They were very professional and did a great job. They also put a retractable screen door on for us and we love it. The customer support was outstanding. They were very responsive and answered all of our questions. We will definitely use them again in the future! read more

Sliding Door Pros - Glass & Mirrors Near Me - Fort Lauderdale, Florida

These guys are the best don't waste your time ask for Leo that guy is the best he is very knowledgeable very kind and very professional he gave me the best price and not only that but did the job right there and then no wasting time. And what an awesome job he did , I'm very picky but this guy is even pickier , attention to detail was superb!! I'm telling you these guys are the best highly recommend for any window , sliding glass door , or anything and everything to do with windows. And ask for Leo! read more

Great Service, had Leo come in and fixed my door. Now it opens with the slide of a finger... Would highly recommend!! read more

Great service! Leo went above and beyond and transformed my old sliding door into a brand new one. Punctual and very very professional! Clean too. Just great work read more

This company is amazing They're so considerate and kind on the phone. They are prompt and showing up on time. The job they do is amazing. I would recommend them totally. read more

This company is very professional, responsive, and great at what they do. I had several sliding doors that were in bad shape and needed repair, they came and fixed them quickly and at a fair price. I will definitely use them again in the future. read more

My mom's sliding door glass was shattered. My son gave me the number to this business. I called and was greeted so professionally. I explained what happened and she sent a man named Gilli to come asap. He came out, measured and said they would have it done within 8-10 days. Well they knew this was an emergency situation and called me the next day and said they had it done! Wow!! I can't say enough good things about this company. They are so professional and Gilli was amazing. Please know we are so grateful to you for your service. Reasonable prices too!! Thank you! Thank you! read more

Needed some minor repairs. Given price up front. Arrival window of time. Phone call prior to 30 mins of arrival. Very polite and professional worker. Would use again. Thank you. read more

My sliding doors were having difficulty opening and closing. I contact Sliding Door Pros for a quote. Next day they call me, set up an appointment the following week. The gentleman who came (Leo) was punctual, extremely professional and well knowledgeable. We agreed on the price and right away he was able to fix all my doors. They slide as brand new. Very pleased with this company...One very happy customer. read more

SCAM SCAM SCAM SCAM SCAM - Buyers beware!!!!!!!! For starters, I am not ones and do not have the habit of leaving reviews. However, based on my experience encountered with this company, Sliding Doors Pro this is a warning to you ALL. Originally, I've contacted "Sliding Doors Pro" for an estimate after seeing positive reviews on Yelp. The estimate came within guideline with slightly cheaper from others for a sliding door glass door replacement repair. The estimate was $500-$600 per their office manager, Gail so I've agreed to having their tech come out to take final measurements of the glass. The tech, Shai, "subcontractor" showed up in a small KIA (which i didn't know at the time) to take measurements of the door. Of course, after seeing the door, Shai advised the cost for the glass will be $775 instead of the quoted price. Shai also quoted me for replacement of 2 rollers at $180. He was very nice and said won't charge me the labor. I agreed to the quote since I'm speaking with him while at work. I also agreed to the deposit so I can get everything repaired on the return visit. Meanwhile, Shai insist and persist to repair the rollers the same afternoon. I later learned the real reason of his persistence. Even though replacing rollers on the door is straight forward and should take approx 30 mins, the tech arrived at 2pm to do the job and later I've received a call back at 5pm. Instead of having the rollers replaced and completed, the tech advised he made a mistake on the price of the glass. Instead of $775 quoted, it will be "at least 3 Xs more." Reason?? "it's a special glass door." (I guess my older sliding glass doors have become so technical and advanced. The tech is trying to convince me that a piece of glass will now be more than $2200.) Wanting to see the face of a scammer, I rushed home at 6pm hoping that he will still be there to really see how he intended to pull this scam. To my surprise, my sliding door is on its track without the side frames after 4 hours since he arrived. Here is the best part. The tech told me that he cannot put it back together so both sides of my door will remain opened. Not interested of being scammed over a simple sliding door, I jumped in and got the door off its track and assembled the frame back onto the glass. Granted, most people and older folks in Boca will never be able to do what i've done and simply gave into such extortion. The door was finally assembled at 9:30pm since 6pm. Why and what took so long? Reason: the tech was completely unaware and fighting with screws that would not go into the slides on the rollers. After making attempts myself, I discovered that the "PRO" have been using the wrong size screws the entire time that is impossible to fit into the hardware while trying to pull a scam for thousands of dollars. Since I was beyond livid having to spend 3 1/2 hours to work on a sliding door i paid him $180 for the parts. Yes you can buy the same parts online or Homedepot for $25 each. I am 150% certain, the tech is no "PRO" and nowhere near mechanical incline for the job. However, he was rather good at scamming. I paid just so i would not have to see the face of a scammer any longer. The scammer even offered to give back my $180 and asked if I would not leave negative review online. This is not a negative review. Rather, this is a fact/actual experience. It's amazing after getting caught from scam attempts, they want to cover it up. Because this is too lucrative for them. I did call and texted the office manager to address the issue after learning about 3Xs the cost earlier the same day. Despite requesting to speak with the owner, no one ever called me back. Here is the best part. Based on my conversation with the Office Manager, two days before the tech visit, Gail clearly stated that the job is simple and straight forward. The variation on the costs of the dual pane glass is really insignificant and rightly so for a sliding door thus the range of the job will be $500-$600. Here are some more facts learned: 1) Sliding Doors Pro is not a registered business in FL. 2) They collect service calls while sounding professional over the phone and then assign sub-contractors to collaborate on pulling off scams with inflated costs. 3) Leaving homeowners' work unassembled and incomplete, keeps the owners vulnerable so they can execute their scams. 4) Using personal vehicle (KIA) with magnetic sign stuck to the side of the door is not a sign of any professional. Lesson: Before anyone comes out to work on your homes, check and verify their company background. Ask for their license/tax ID # and get a copy of the tech's ID with full names and insured! I really don't know how these people sleep at night but at least let me try to help save a few from getting scammed by sharing my personal experience here. I will be contacting the authorities for further investigation on this group. This is just not right! read more

I found the repair guy most rude and not profession on phone. a lack of experience in my opinion how do a job and his lack of knowledge how repair a wind on a house built in 1976. pretty sad in my opinion or a lazy tech and company. the rudeness is what mad ehe post a well earned review read more

Ok so I am very impressed! Sliding Door Pros was prompt, reliable and very professional. I made an appointment with Leon, the sliding glass door repairman. He was on-time, with a great attitude, hard working and very experienced. My slider door is an old door, heavy and was hard to slide open. Mr. Leon quickly repaired my patio sliding glass doors. He was prepared with all the tools he needed and I cannot believe how buttery SMOOTH my glass doors slide open! I can literally open the sliders now with ONE finger. I am beyond happy with their workmanship and price. I highly recommend Sliding Door Pros. Call them for your slider doors, you will be happy you did! read more

The best service for sliding door ! I had a problem with my sliding door. It was really hard to slide it back and forth. I highly recommend Leo. He was extremely professional and so kind. Now my doors feel like brand new. read more

Referred to this company by Facebook ad. Called on Saturday afternoon and surprised that I got a call back on Sunday. The lady on the line said that she had someone available to come by today between 1pm-3pm. I said let's do it! I received a text from the tech Leo advising he was in route and would be at my home sooner than planned. Perfect! When Leo arrived he was very friendly and told us what he felt the problem was with our sliding glass door. All by just opening and closing the sliding door himself. He saw the potential issue with the locking mechanism and the way the sliding door was affecting the frame all due to a bad old roller. Leo quoted a fair price and said he could do the work right away. He was contracted on the spot and immediately went to work. Within 30 mins. the job was done. He replaced the rollers and showed us the reasons why we were complaining about our door not sliding correctly. Leo was even cool enough to let my wife clean the bottom of each frame before he put them back in place. Leo shared what we should be doing to keep the rail clear and workable for the sliding door to continue in its now gliding movement. One finger on the handle now opens and closed this heavy sliding door. Amazing!! Thank you to Sliding Doors Pro! And a special thank you to Leo for coming out on a Sunday afternoon and resolving our concern. Which is a concern no more!! Very good job and all Professional from the call back to the actual service!! J.Ramirez read more

Prompt and great service. We have old sliding doors. Isaac had the spare parts in his truck. It now works as expected. Very professional, can only recommend this company. read more

Eran set low expectations but by the time he left the old sliders were smooth and aligned

Call them Thursday morning and they had a technicIan at my house at 3 pm. The tech called 30 minutes before he showed up. Super nice guy, explained the job and gave me a quote. We agree on the price and my 2 giant sliding doors are now better that new. He was clean and friendly. Took him less than 2 hours to finish the job and I'm a very happy customer. Recommend this company 100%. read more