Avi was super responsive, communicative, and quickly helped me with a mailbox lock replacement.read more

Avi is amazing. I've used his services twice and each time he's fast, responsive and troubleshoots…read moreproblems. He's super friendly and knows how to work with tenants. He's officially in my cell phone as my go to Locksmith. Thanks AVI! Kara

California Safe & Lock is wonderful and I highly recommend their expertise for any job…read more I requested work to be done on a Friday afternoon and Russ came out within a few hours to rekey numerous locks (simply amazing since they beat out four other 5 star companies with the best price too!). Very professional and Russ quickly fixed numerous locks within a short period of time. Nice to see a family business doing well.

I needed the services of a locksmith to open a safe for a friend. They're an older couple who…read moretrusted me to find someone they felt comfortable with and who offered fair pricing. I contacted at least six shops, most of which quoted very high prices or hourly rates with open-ended costs and no guarantees. California Safe & Lock was the only shop that quoted me half the cost of the others and confirmed it was a fixed price that would not increase. On top of that, throughout all our communications, Sergei was very pleasant and easy to coordinate with. Based on our conversations and the pricing, I felt confident that Sergei was the obvious choice, so we scheduled him to come out. He and his crew arrived in a small, discreet box truck with no signage advertising anything about "safes," which I later learned from another review was a great idea--since it doesn't advertise to the neighborhood that there's a safe at the location. That subtle detail goes a long way in showing the care they extend to their customers, in my opinion. They arrived on time, Sergei introduced himself and his crew, gathered a few additional details about the issue, and got right to work. The process was very methodical and handled with great care. They opened the safe expertly and efficiently. Sergei and his crew were amazing--personable, professional, and highly skilled--and I couldn't be happier with the service. With all the options I had to choose from, I feel lucky to have found and chosen them. Thanks again, Sergei, to you and your crew!

There is No other company that I would even consider recommending. The professionalism and ease of…read morethe job amazes me and I am grateful the be able to say thank you.

Bay Area Safe and Vault got our safe moved on time, professionally and with great care. I would…read moregive 10 star review if possible. Bay Area Safe and Vault knows how to get the job done!

I called Ken because I needed to open a safe I had in the house. It's been years and I was afraid…read morethe safe was malfunctioning and broken. Ken is extremely knowledgeable and experienced in complex safes and vaults. With his guidance, we were able to open the safe. He is a straight shooter, honest guy and I definitely recommend him for any job. 5 stars

Ken knows his safes and gets the job done!…read more I purchased a safe 20+ years ago and hadn't opened it in over a decade. I needed access to the documents inside, only to discover we had misplaced the manufacturer's card w/ the opening combination. I spent ages trying to access the back reaches of my memory in order to recreate the sequence, but to no avail. The manufacturer closed a few years ago, so I kept hitting a dead end. Ken sorted me out straightaway. He was very approachable, and I soon realized that Ken was determined to have a satisfied customer. My husband and I are breathing a sigh of relief at being able to access our documents now. Safe cracking Ken will not disappoint! Give him a shout if your stuck with a safe issue.

1.5 hour with Andy. Answered all my questions. Perfect…read morecustomer service. Highly recommended and ask for Andy

Though I purchased my Liberty LX25 way back in 2001 from Liberty Safes of San Jose, I recently…read morehired Liberty again to remove and load my safe and a fire-resistant file cabinet from my garage into a moving van. The crew of 3 assigned to the job (I'm really sorry not to have collected their names) arrived well within the time window promised and did an excellent job placing the two items into the moving truck. The crew's lead offered most excellent advice in how best to secure the two items so both would not slide around or tip over when in transit. At my destination, the movers complemented the crew on its performance in loading the truck and securing the two items. The service fee for the removal and loading was fair and, as far as I'm concerned, a excellent value. I'm a big fan of Liberty Safes and highly recommend Liberty Safes of San Jose!

I have worked with Vince for over two decades, not only I purchased my safe from him (I did my…read morehomework previously) I have his company moved my safe to our new location, and recently have him do a needed maintenance. Alwais diligent, dependable and reasonably priced. It's a pleasure working with Vince. Humberto

My fiancé and I are long time customers that started as a great relationship and ended very poorly…read more Our last purchase we asked for a few safes that would be around $60k-$70. He said he would upgrade us to a safe room that would only cost "a little more." Maybe it was our faults for not getting a contract before he started working but as I mentioned, we had worked with and trusted Vince for many years. When he handed us a bill for $111k you can imagine how sick we felt. He took advantage of our trust and in the end we lost. Also know that his safes are refurbished from auctions. Some are in great shape, others we're faulty and didn't come a TL-30 rating which makes them impossible to resell. It saddens me that I have to post this but hopefully I can protect other people from being taken advantage of. Vince and his team are good at what they do but he can be careless and negligent. Another example is when we warned him about our new property being on a steep hill and he said "not to worry." Well "not to worry" included me calling triple AAA to get him towed and then renting a skid steer to pull the safes up to our property ourselves. Another occasion Vince was upset with my fiancé because he didn't rent the right fork lift. Usually companies would be responsible for reserving their own capital equipment as we have zero experience in that. (Even after all of that we continued to do business with him because we're understanding and loyal people.) Get everything in writing and make sure you over communicate with him about little changes that happen along the way because a little change might cost you $40-$50k!

Ted was very helpful. The front office answered the call right away, did some initial…read moretroubleshooting and then dispatched. Ted fixed the broken interior bathroom door within a few minutes and we had access again. Thanks for the very quick service from phone call to repaired within 1 hour.

You know what we go here for the most in my household? Key Fob battery replacements. They pop it…read moreout and switch them in minutes! Easy, functional, and cheap. Of course they have all the key accessories you could also need with designs, different locks, etc etc But if you need a battery change out for your car keys..... this is your place!

OMG! I couldn't open the lid door to my old Sentry safe. It was unlocked, but when I squeezed the…read morelatch, the lid door wouldn't lift up. So, I used Yelp's virtual assistant to help me find local locksmiths. I got several responses. Out of all the responses, Avi from Sunshine Lock & Safe saved the day by just messaging me instructions on a way to unhook the latch. Thank you, Avi!!! And, yes, I admit I stuffed it last time I had it open, so now that the safe is open, I'm going to make sure it's not stuffed before I lock it this time! I highly recommend Avi from Sunshine Lock & Safe for his customer service and experience with my situation!

AWESOME Service!! My…read moreLiberty safe manual tumbler dial combo stopped working after 14 years and I couldn't open it. I called Liberty Safe and asked what to do. They told me a locksmith with the right tools can drill under the dial, line up the tumblers, open the safe and epoxy the hole up afterward. Not looking forward to the epoxied hole, I called Sunshine Lock & Safe to see if they could open the safe and fix the dial combo problem. Avi the owner said no problem and we set up an appointment. The following day he called to let me know he was on his way and he arrived according to plan. He was able to get into the safe without drilling and upon checking the dial combo parts inside he showed me that one of the tumbler disks was actually falling apart. He offered me the option of replacing the dial lock with an electronic lock which I readily accepted. Avi has a LOT of experience, has done many high end jobs with commercial-level safes and knows his trade extremely well. I was an aerospace engineer for over 40 years and I had a lot of questions while watching him work. He's very personable, doesn't mind talking about his trade and has a vast amount of experience which he didn't mind sharing. Very interesting man and clearly an expert at his trade! Spending just over $300 for Avi's new electronic lock, his effort and quick training on the new lock operation was money WELL spent, when considering spending just over $2000 to replace the old safe including removal & disposal.