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    Slim Line Case Company

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    Sofia Shoe Repair Service

    Sofia Shoe Repair Service

    1.9
    (32 reviews)
    3.4 mi

    I brought my 2 pair of loafers in. I was told I had to pay upfront $50. I asked how long it would…read morebe and the women at the desk said one week. I called in one week and she said " Did you get a text?" I said no . She said well when you get a text that's when they are done. I said you promised a week and she insisted she did not!! She insisted she said 10 days or more.Continued to argue on the phone until I said fine I'm not arguing with you about it. I won't be back I should've read the reviews. I questioned the work and she said if you hadn't worn down the heel he wouldn't have had to build it up again.

    DO NOT BRING YOUR SHOES HERE. I should have listened to the prior reviews.. I don't know why I…read moretrusted this place. I brought my favorite Sperry's here to see if they could clean and refresh the leather and glue down one area on the side where the fabric had started to fray. When I received them back, the whole sole was glued around the shoe with globs of glue. They do not look refreshed at all, the leather in the front got damaged from I'm guessing how the shoe was clamped or a tool that was used. Also the stitching was frayed and damaged. I'm crushed that my favorite shoes were damaged like this and at a store that's supposed to fix shoes!! I went in to request a refund (which I did receive), but when I expressed my concerns for the damage done to my shoes, I was told that they did their best but that the shoes are older shoes. I don't know who's bringing new shoes to a repair and restore shop, but this is unacceptable service for either new or old. If they didn't think they could do the work, they should've never accepted it. Did I mention they require you to pay up front before any service is provided? Strongly do NOT recommend

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    Sofia Shoe Repair Service
    Where the purple paint where they were going to fix the mistake they made but didn't and it dripped all the way down onto the blue.
    Where the purple paint where they were going to fix the mistake they made but didn't and it dripped all the way down onto the blue.
    The yellow not even the same color yellow that was needed.. they scrubbed it so hard it went down to the base color of the shoe..

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    The yellow not even the same color yellow that was needed.. they scrubbed it so hard it went down to the base color of the shoe..

    Slim Line Case Company - leather - Updated June 2026

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