As someone else said in another review, I believe that they have their negative reviews deleted off…read moreof Google. So I took this route to leave a review. Went to Jewelry Authority with a 7ct, 10k Citrine ring that weighed a little over 4g. They literally offered $93! $93 whole dollars. 10k is going for maybe $68 per gram. Yet, they offered me $93 for the entire ring! How insulting is that? This seems to be a common thing with their business and I'm truly wondering if they only lowball a certain demographic of people. It's bad business and a bad look! Thankfully, I took to ring to a coin/gold business for scrap and they took the stone out of the ring and gave me almost $200 for it. I sold it for scrap more than JA offered! And I kept the stone! So do yourself a favor and avoid Jewelry Authority if you want to get sell your jewelry. You'll probably get more selling it on your own or scrapping it.

I was extremely pleased with everything about this transaction. Kyle was very professional and…read moreworked with me to get what I needed for the jewelry I was selling. If you were thinking about selling your jewelry, or buying some, go see Kyle on National Service Road. I promise you you will not be disappointed.

Great service. The owner went out of her way to help and make sure that everything was perfect. I…read morewill do business again with the company.

Randy's is my go to place for cleaning and repairs. They also have a very complete line of…read morebeautiful pieces from rings to pendants to earrings/necklaces. Wonderful staff, too!

Recently visited with the folks at Simon Jewelers to look into selling some items I had inherited,…read morebut have no use for. I had contacted Gary Simon beforehand, and he was very open to me bringing things in to look. When i arrived, I was welcomed in, and Gary took his time looking at what I brought. I felt he was very open and honest, and made me a very fair offer. While he looked at things I poked around the shop and saw items he had found on deepsea dives from old sunken ships, and he was more than happy to tell me about them, and show me other items he had in the back. Great shop, nice jewelry + a bonus mini museum of found sunken treasures. They sell both men's and women's jewelry with a nice collection of watches and varying price points. The staff were friendly, and made me feel welcomed. I'd 100% do business here again and would recommend others check it out for either buying or selling jewelry. Prices are fair, and is much more upstanding than a pawn shop!

I dropped by without an appointment. No problem. Was met warmly and helped with resizing my watch…read more I wanted to establish a relationship even though our company sponsored watch series is managed by Richter's in OH. So impressed by the operation. Met with Gary Simon, the owner. What a story. We are both divers and he gave me a kind tour of his artifact collection. Museum quality. He loves sharing this history. So happy this guy decided to walk in unannounced. Simon's is a true gen.

Whether you are shopping for new jewelry, or need someone jewelry repaired, you will find no one…read morebetter than Hannoush. All of the staff at Hannoush is wonderful, kind, and so knowledgeable. I have had multiple pieces worked on and am happy every time. Their pricing is very reasonable and they really make you feel comfortable every visit. Highly recommend this jeweler!!

Brought two watches in for battery replacement one was successful one not quite, I was told one of…read morethe watches was not a battery issue but something else, so I left the store in Queensbury NY and upon looking at watch one was heavily scratched on backplate and the bezel mind you this watch was worn a handful of times and kept in a case in immaculate condition, I went back inside and they offered to buff it out which was satisfactory to me. Upon receiving the watch back all looked good. I had the watch sent to manufacturer for repair upon which I was notified it had internal damage which is only possible if the watch had been opened which in this case it had never been touched accept by Hanoush so upon that information I called the store and was met by total denial from the manager at the Queensbury location, stating and I Quote the woman who first tried could not get into the watch so she herself did it but didn't remember doing it, and said she was reluctant to even send it out to be buffed after they clearly damaged the watch she stated that in the fine print that that's on the jewelry owner which there was no fine print I didn't even sign a piece of paper they wrote my name and phone number down on the back of a piece of paper and said they'd call me when it was finished and took no responsibility whatsoever for damaging the interior of the watch, which is only possible while it's opened according to Movado themselves I got nowhere with her at all and even reached out to corporate several times with no return call. Before I made this I did look at reviews online and it looks like I'm not alone so please if you need a battery changed or repair on your watch I highly recommend not going there, and save yourself the headache of dealing with a company that obviously doesn't take responsibility for their work.

Its a cute small shop to go to if you want something custom made. The owner works with you to help…read moreyou customize the jewelry to bring it to life. They also offer free cleaning even if you had your jewelry purchased elsewhere.

I had a ring size there for Christmas and engagement ring it was a terrible job they use yellow…read moregold instead of white gold for the sizing and it was so obvious it looked terrible my fiance was very unhappy with it we ended up taking it to Hayes Jewelers in Lexington and they did an absolutely perfect job

I have been searching for my dream coin, the 1909-S VDB Lincoln Penny for years. Coins & Stuff had…read morebeen in my back yard and I never had a chance to stop in. So glad I had the chance yesterday. When I walked in I was warmly greeted by everyone. Mr. Jim showed me the graded coin which was priced very fairly. I picked up the coin I have wanted since the 1970's today---as well as another selection. Very very happy with the quality of my selections. Coins & Stuff has been around for a reason. They are very active in the community and children's ministries. I will be supporting this business as I continue my collections.

The owner is very friendly and knowledgeable. He will make you his friend. I've bought gold and…read moresilver coins from this business at great prices even sold a ring to them for a friend. They gave more than any other offers. The main thing I like about this place is the owner will check your items to make sure they are what they are supposed to be. Great experiences here!

The owner Helen is awesome! So kind and helpful. Went in to get my watch shortened and it was done…read morewithin 20 minutes. Recommend for all your jewelry needs.

I brought in a handmade belt buckle of my Dads, that was both worn and broken. Within a few hours…read moreit was both beautifully repaired and artfully polished. Alex was great and his craftsmanship and care were great. Everyone was kind and one extra plus for me since I use a wheelchair, the shop is accessible, with a great ramp and the parking was easily navigable. I highly recommend this shop.

I have used Diadem Jewelers on serveral occasions and have been extremely pleased with their…read moreservice and products. I had Brian design a ring for me and it turned out impressively. High highly recommend them.

It's been a while since I posted a review for Royal Diadem Jewelers. I'm updating because they…read moreoffer some incredible new pieces as well as amazing ways to design your jewelry to make it exactly as you want. The staff is knowledgeable and genuine. I recommend Royal Diadem to everyone. I had a friend go in recently just because she saw my posts on Facebook. Make them your go to for the perfect gift, for you or someone you love.

They were very friendly and helpful. Although I bought the earrings elsewhere, they were willing to…read morefix them for a very reasonable price. Their space is comfortable and welcoming. They did an excellent job.

My wife and I were married when I was young, and still up and coming. Back then, I explained to her…read morethe quality of Moissanite and how she could have a much bigger, high quality stone if she let me go that way. She agreed (she is a champ). But 20 years later, and two years into retirement...she told me she wanted a diamond, and how could I argue. So on our last vacation, we stopped by a few jewelry stores in the mountains and she got her diamond. But we bought the ring at one place, and then found the band used in another. They were different sizes, so I took this new "collection" to Ring Master to see if they could make one ring out of them, in a single size. I tell ya, I am retired military, not retired Elon Musk. Haha, that means my family live very comfortably, but we don't have money just to throw away. When I walked into this place, I saw that they have a little bar set up with black label liquor for their customers. The old Sailor in me thought "uh oh...this is gonna cost me!" While I waited, I started thinking of how I was going to B.S. my way out of it, when I heard their pricing. But then Jeremy came out. This guy took his time with me. He established his credibility, and then took me through every detail of what had to be done. Then I thought "D__n, I like this guy and he seems very competent. I wish I didn't already know he was about to show me how they afford to have a free bar in this joint." After all of that, we got to it. I looked him in the eye, he looked me in the eye and we talked numbers. That was the biggest surprise of the day. He's not cheap, mind you (quality never is), but he was surprisingly reasonable. My internal value calculator said to me "self, you handsome devil, you will get quality work here and he just gave you a number that you can swing pretty comfortably." So I left him my wife's new rings, and also my Grandfather's pinkie ring and my old Navy ring that I wear daily (I had just lost 65 pounds, so my own rings needed resizing as well). I picked them all up yesterday and...yeah man...my instincts about this guy were right. All the rings were flawless! Hell, I never even knew that mine were supposed to shine, but man...not only did they fit again but the white gold on one and sterling of the other downright sparkled! The Navy ring even has a section where there is black paint outlining the silver anchors on the side and he went in and touched that up to make my 30 year old ring look brand new! The diamonds on my wife's band were rearranged to match up with the diamonds on her ring and...man oh man was she thrilled at the results of Jeremy's work! Then, when I was leaving, they told me to bring them back any time for free cleaning! I was just looking for a resizing and soldering together on my wife's separately purchased rings. I GOT three rings resized, repaired and detailed to perfection...for a number that did not kill me. Could I have just gotten resizing "cheaper." Probably. But I also could have told my wife "no" after she sported the Moissanite the young punk version of me bought her, for 20 years. Why do things if you aren't going to do them right? These guys do it right. HIGHLY recommended.

My wife and visited Cass on March 18, 2026. I had been looking for a mens cross necklace. The lady…read morewas very accommodating while we looked. The cross was very thin and light weight. They had to order the necklace in, so we waited a couple of weeks to arrive. The cross and necklace are very good looking. She told me the total price and my jaw dropped. My said, Oh go ahead you hardly spend on yourself. So, we purchased the necklace. I have been totally disappointed in my purchase, almost from day one. I finally got around to getting the receipt out and boy was I bamboosled. For a 26 stainless steel chain I paid $495 for the chain. I go to any jewelry store and pay $100 - $200 for the same necklace. You know what they say, a sucker is born every minute in the US.

I just had my wedding and engagement ring resized by Cass Jewelers. I wasn't sure what my size was…read morewhen I came in. The employee was helpful in helping me find my correct size. In 2 days my rings were ready. They were resized perfectly and made to look brand new. I am very happy with my experience and will use their services again!