If I could give this company zero stars I would! I contacted the owner Darrell about two weeks ago…read moreand informed him I would be coming in town to help my mom move. My mother is downsizing after 25 years. I called and he was working so he called back. My mom is moving from a 3 level home into a 2 bedroom apartment. I told him everything and asked the rate and how to confirm the date; He informed me that he would be there with a few guys and the rate is $175/hour and we agreed and said he didn't need to come out and see anything. I asked if he could break down her bed and he "said I normally don't but I can do that". He didn't bring any tools to breakdown the bed and I had to borrow tools from a neighbors; he the states he would not be putting it back together. I got on task rabbit and hired someone to put it back together; no problem. I ensured he had my mother's number since I would be flying in that day and he had the starting location. 8/2 the day of the move he texted us he would be a few minutes late since he had to pick up his uhual truck so he showed up around 1023am and finished at 3:15 which would be 5 hours. He tried to charge us for 7 hours and my mom said you haven't been with us 7 hours; I stepped in since I was paying him then he said it would be 6 hours as my mother had some items that wouldn't fit into her new place and we asked if he would bring them back to her home which he agreed. But as soon as I sent the payment $1050 he flipped ; The sofa he agreed to bring back he refused to touch; he had 2 items still on the truck and he agreed to bring those items back but refused to bring the sofa as he had first agreed. We get to the original location and I called to let him know we were here. He arrives and he's aggressive, yelling and rude; he opens the truck door and starts dumping the items in the street; I asked if he could put it on the porch as he agreed and he refused stating " are yall going to pay me to put it on the porch" ! I started recording him putting the items in the street and only then did he startedplacing items on the porch. He started yelling " I already spoke to my lawyer so it's nothing" His brother was agreeable to placing the items on the porch but Darrell refused at first. He told us we were putting his business in jeopardy and " I have to feed my kids with this business" , " yall unprofessional and unorganized"; we aren't professional movers and my mother hasn't moved in 25 years so him expecting her to get everything perfect is crazy. She didnt know the sofa wouldn't fit in her hallways and he had no problem removing them until the money was sent. I told him I had been nothing but nice to him and paid him so I didn't understand why so rude now when he agreed to bring back the items. He yelled at me " you a black woman and yall lie, that's all yall do, yall can't be trusted". I have the entire interaction recorded and he is the only aggressive, rude and yelling person! 3:02 pm I paid him and in that moment and he totally flipped the script almost immediately. Before he finished I asked for his lawyers contact information and the contract he brought up which he refused to give me either but brought them up. He showed up at 10:23am and was unloading the items on the street at 3:47pm. He told us how we wasted his time although he had been paid in full at 3:02pm and agreed to bring the items back and said " yall think this is slavery"; he agreed to bring the items back under no distress so I was confused why he was behaving so rude and aggressive. A google search of the owner will tell you everything you need to know; sorry I didn't do it before hand. Darrell Lardge Update(5:50pm 8/3/24) : he is now calling me and my mom multiple times after we left the review threatening us with legal action. We haven't told one lie so we will not remove the review but now worried about safety with his behavior. He's calling and text us both.

Darrell and Terry did a fantastic job moving us in. These two definitely had their work cut out for…read morethem as they had to muscle everything down two stories and back up three in the new place. Though they had their work cut out for them, they finessed everything into place. Our furniture is in pristine condition. They offer competitive pricing and clear communication. I highly recommend them.

The guys were really nice and did a great job. They had to go up and down three flights of stairs…read moreboth in the old apt and the new one. Super troopers. I'd definitely recommend Affordable Moving solutions

I cannot say enough good things about this company. From the moment they showed up (right on time)…read moreto the moment they left my new place, they were nothing but professional, polite, efficient, communicative, and hard working. I knew my items were being safely taken care of as they packed the truck. I will definitely be using and recommending this stellar company to anyone who is looking for the best moving company in the STL area! Thank you for making my move so easy!

I called Kevin after Lowe's came to install a new washer and dryer only to damage my walls, stairs,…read moreappliances and then tell me they couldn't get either into my basement and left them sitting in my living room. Kevin came within the week with one other guy and carefully got them both downstairs into my basement. They protected my walls and appliances. Quick and reasonably priced, I will be using them in a few months for my real move.

I wanted a quote, they asked for more information. before I could even answer they sent me a quote…read morefor almost double anyone else. do not recommend.

The movers very polite but I would not recommend this company two men and a truck ripe offs. For a…read moresimple move $980.00 that is outrageous.

The crew of four men were extremely courteous and hard working. When anticipated space for certain…read moreitems in new house didn't work they readily moved them to new spots. The scheduler asked good questions to help me make the decisions needed to book their services. She was easy to work with, reassured me that changes could be made if needed and made sure I understood contract. The bill actually came in under budget. I would definite hire them again.

Do NOT waste your time and money going to this company. They are extremely incompetent…read more I was told they not only had availability on a Sunday, but that it would be cheaper to schedule a move for a Sunday. So, that's what I did. The movers arrived and asked me if I needed more time to pack. I had only hired them for heavy pieces of furniture which do not need to be packed. Which I stated to them. One of the movers, a woman named Lynnette, took photos and videos of my belongings WITHOUT MY CONSENT and called her boss to explain how I was not move ready when I just needed them to move furniture. Very unprofessional and honestly just plain rude. Another man who arrived asked to purchase my lawn mower that was not at all for sale. They absolutely refused to move me. Their moving consultant, Kobe, called me to let me know that I was not move ready and that they had availability to move me Monday or Tuesday. I needed to move SUNDAY, had planned everything around the SUNDAY move. I work for a living and was unable to take time off. When he tried to force me to reschedule I asked him to call me back at another time due to how upset I was with the whole interaction. Tuesday morning, I get a call from a mover telling me they are 10 minutes away. Huh? I never scheduled anything for Tuesday and was under the impression I would receive a follow up call to reschedule the move. Contacted them and they told me I said that Tuesday was fine and if it wasn't a good day that I had planned to call back. Complete and utter lies. As of now, I have not gotten my refundable deposit of $100 back from them. Now I have to find different movers. I am living between two different houses (luckily due to friends and family I was able to move the absolute bare minimum on Sunday, but not everyone has that). It is had been a NIGHTMARE. Please please please if you value your time and you need movers go somewhere else.

We recently hired this moving company, and while the initial experience had a serious hiccup--two…read moreworkers unexpectedly walked off the job mid-move--the way the company recovered and the quality of the final service turned what could have been a 1-star rating into a solid 5-star endorsement. ​The management was reasonable and swiftly provided a one-hour credit for the delay, which was greatly appreciated since moving is expensive. Most importantly, the work saved on my back was worth every penny. I found their replies to be prompt once I reached the correct contact number. ​The true heroes of this move were the remaining crew members: Myron and Lynette. No one can control what workers do, and it was clear the worker walk-off was not the owners' or managers' fault. Myron and Lynette are the definition of true customer service. They were committed to finish the job,, saying, "No matter what, if it's just us two, we are going to finish the job." That level of commitment is amazing. ​They went above and beyond to ensure the job was completed with excellent quality. They stayed and worked tirelessly until the manager arrived with two replacement workers (who were fantastic and much better than the two who left--I regret not getting their names!). ​In the end, all things wrapped up extremely well. I was completely satisfied and happy with the move. I would absolutely use this company again, and no other. They earned this 5-star rating entirely because of the dedication, commitment, and quality service provided by Myron and Lynette. I hope the company recognizes how invaluable they are.

Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)

Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

We had a great experience with Moving America. They were professional, worked quickly and took good…read morecare of our furniture and boxes. They made what can be a stressful experience go very smoothly and for a great price. Definitely recommend them!

the movers themselves did a good job. however, we had 2 damaged items, one we noticed when they…read morewere bringing things in (and decided we will fix ourselves, even though the process of doing so was going to be onerous (sanding and re-painting)), and the other item, we did not notice until 10 days later (a ripped sofa upholstery). first they tried to pin this on us and then told us there is nothing they can do because we did not bring this to their attention within 24 hours! an absurd policy, and they know that; set like that for the obvious reason to absolve themselves from any responsibility. they also brought us an item that was not ours. we mentioned that to them 10 days later when we noticed it! their response was: "we know who this is for" and that was the end of it!

When I placed my order for a relo cube I was told that the only way they could guarantee a specific…read moredelivery day was if I paid an additional fee, which I did. I was also told that it would be delivered by 5:00pm on my scheduled day that I paid extra for. I just got a phone call asking me if I still wanted it on the scheduled day (which I paid extra for), ya think I do???? I was told as long as it was there by midnight they were not under breach of contract. Guess what, that was never discussed with me. Then the lady said that they try to be there by 8:00pm the latest. Once again different information than the person that sold me on guaranteed date. So I'm supposed to be available until Midnight to tell them where to put it and sign the Bill of lading. I would not recommend this company to anyone!!! Pay a little more and go with someone else.

Great service at a great price. From the web interface, text updates, the phone associates to the…read moredrivers at pickup and delivery the quality was above the competI've used PODS and U Haul but so glad to find U-Pack now.

Kevin, Brian, and Terrell actually arrived a bit ahead of schedule, which was fine by us. They were…read morefriendly, polite, and very professional. They moved my baby grand piano with grace and ease and I felt totally comfortable having them move it. The rest of the furniture was all expertly covered with pads and shrink wrap and they were loaded up quickly. The move in at the new house went off without a hitch and everything was done in a timely manner. A welcome improvement from the last moving company I used. Would highly recommend this company, and specifically Kevin, Brian, and Terrell. Great guys that made this move fun.

This company is completely unreliable and unprofessional. I hired them to move four furniture items…read morejust 1.5 miles, and they failed spectacularly at completing the job. We scheduled the move for Tuesday. On Monday, they called to warn me about potential delays due to weather. I even offered to reschedule, but they insisted they could still do it--just at a slower pace since I was paying hourly. Come Tuesday morning, an hour and a half before the move, they suddenly tell me that no employees showed up and pushed it to Wednesday. Then, on Wednesday, they pulled the same stunt--no movers available, now pushing it to Thursday. When I asked for a later time on Thursday because my schedule couldn't accommodate their constant failures, I was told that wasn't an option and that they were actually doing me a favor by "squeezing" me in. A favor? Seriously? They left me sleeping on the floor for two nights because they couldn't stick to their commitments. This is beyond unprofessional--it's outright incompetence. I will never use this company again and strongly advise others to stay far away. Update: The owner actually had the audacity to call me and insult me for leaving this review, saying I'm "ignorant" and "ridiculous" for holding them accountable. That alone speaks volumes about how this business is run.

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

Simple Moves always does a great job. Great service great price. They keep in touch throughout…read moretheir service.