I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Didnt let me look around the store to find what i need. Was being pushy. Said "you're not allowed…read moreto look around. Idk what kind of store they're running. Bad customer service. Store is a mess anyways. They have there lunch on a table in the middle of the store.

Walked in to find a store full of beautiful things to upgrade or repair your bathroom or kitchen. I…read morewas personally looking for a part to repair a leaking shower. I had looked all over the place and they had exactly what I needed. Don't remember the name of the workers, but started off with an African American man who was very helpful and ended up being helped by a very helpful and kind Hispanic man. Either way, drove a great distance for excellent service and my parts. The place is clean, easy to find off of a main street. Easy parking and plenty to choose from. Definitely recommend!

Display products are aimed at upscale customers. No longer the wide selection of items for the…read moreaverage home owner in this neighborhood.

We received excellent service from the time we walked into the warehouse and asked for assistance…read moreobtaining cabinets to check out. The young men helping us in finding and loading the cabinets were knowledgeable and so very helpful. Prices were good. The cabinets were solid, strong, and well-made. The color was slightly off on some of the cabinets, but the craftsmanship made up for that. We need one more cabinet. But extremely happy with CW, the people working there, the products.

Great customer service. Sales associates were helpful and attentive. Large selection of products.read more

Terrible quality service!!!! I ordered KDAT #1 premium…read morequality lumber, waited 7 weeks for order to be produced and finally received WARPED, CRACKED and almost burnt lumber from Jones lumber Company. After I refused to accept delivery the company representative stated that THEY CAN NOT DO ANY BETTER then that. Please, see pictures below. BUYER BE AWARE!

I've been shopping here more than 35 years and I've only ever had excellent service and…read moremerchandise. I met the company president for the first time today - an enthusiastic, pleasant individual. Anyway, we shook hands and I tried to convey to him my gratitude that this is the ONLY place to go when you ABSOLUTELY NEED to find what you're looking for.

First and foremost, I just want to say that I normally don't write reviews but working with Randy…read moreBenton from Smardan's has convinced me otherwise. We recently bought a home and the bathrooms needed to be remodeled. We are first time homeowners and my husband put me in charge of designing the bathroom, which is a full time job all in itself. We drove from WLA to Fountain Valley early on a Saturday morning to check out their showroom. It's not big and flashy like their bigger competitors but it had the best of what each brand (Grohe, Toto, American Standard, Moen, etc.) had to offer. It was definitely enough to check out each brand's product and design to make a decision but it wasn't so much that it was overwhelming and you can't decide. We met Randy that day. We had lots of questions but had a general idea of which products we wanted in our bathrooms. He was really patient and friendly (even though he was recovering from a cold and had lost his voice) and answered every single question and gave us a quote on the items we needed. I spent another two weeks shopping around and trying to finalize the design. I did tons of research and requested prices from several companies. When it came time to buy everything, I called Randy again and he was more than happy to set me up with a few faucet and shower recommendations when I couldn't decide. I ended up placing multiple orders over the span of a week and had questions on top of questions and each moment of the way, I could count on Randy to guide me in the right direction. He's knowledgeable, friendly and overall a great person to work with. Most of the prices he quoted me were on par or came close to what I found on the Internet. And then there were other items that were priced lower than their local competitors. The advantage over ordering online is that if it's in stock within their company, they can deliver it to you next day, instead of the usual week or two when you order online. I'd rather support my local businesses than the large online retailers any day. It's worth a call to get a quote! I highly recommend Smardan's if you're renovating your bathrooms and kitchen and need fixtures and plumbing supplies. These guys are great! They're friendly, extremely knowledgeable and their prices are highly competitive. The invaluable customer service I've received from this company alone warrants a 5 star rating. Even their delivery guy was friendly and on time! Overall a great company to work with. We could not be happier.

Love these guys! Professional, friendly and extremely helpful especially for someone who knows…read morekind of what I need but they will definitely get the right parts right away. Thank you all Team Smardan!

This is a beautiful showroom with a plethora of options for kitchens and bathrooms. We didn't end…read moreup purchasing anything here but it's a solid place to look at if you are remodeling.

Can't find someone to call you back, after three days and thenadr an appointment for a call,…read morenothing!! I had to take my business somewhere else! Ridiculous business not being run well!!

I recently started remodeling my kitchen and initially went to the Contractor Warehouse in Gardena…read more The people there were nice, as always, but I didn't realize there was another location much closer to me. I needed something quickly, so I decided to stop by this location instead. My first visit here was a great experience. The employees were attentive and greeted me as soon as I walked in. Every time I've come back since then, I've received the same excellent customer service. I especially want to recognize Andrew and Karla. They always go above and beyond to make sure I have everything I need. If something is out of stock or I realize I need something else, they take the time to help me come up with creative alternatives and find the best solution for my project. Their knowledge, patience, and willingness to help have made the remodeling process so much easier. I truly appreciate his outstanding customer service and highly recommend this location.

I went for a door and was really surprised at the prices. I know they're affiliated with Home…read moreDepot, but I fill the door I got was great quality and a good value. It's also a beautiful door.

Location too far customer service is great prices are great just location is farthe owner is always…read morethere people that work there are great

It was such a great experience getting our granite for our kitchen at Dave's Tile and Hardware…read more Mike and his team have been very communicative and helpful throughout the entire process, especially coordinating with the granite-smith that they recommended as well. It's been a real pleasure and we love our granite!